Adult Care Services ACS Information Systems Update Efficiencies & IT Panel Gary Newton Head of Information Management
Jan 19, 2016
Adult Care Services
ACS Information Systems Update
Efficiencies & IT Panel
Gary NewtonHead of Information Management
Adult Care Services
Agenda
• The ACS IS Strategy
• Progress on the Core Initiatives
• Priorities over the next 12 months
Adult Care Services
The ACS IS Strategy
Three Key Drivers:
1. Improved Access to Services
2. Learning & Efficiency
3. Performance Management
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
The ACS IS Strategy
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
SSIS
PCs & Networks
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
SSIS
PCs & Networks
Workforce with IT skills
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
SSIS HPT CareNotes
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
SSIS HPT CareNotes
ElectronicSingle
AssessmentProcess
(Older People)
Con
nect
ing f
or
Healt
h -
Data
Sp
ine
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
SSIS HPT CareNotes
eSAP
C
onnect
ing f
or
Healt
h -
Data
Spin
e
eDocument Mangt
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
SSIS HPT CareNotes
eSAP
C
onnect
ing f
or
Healt
h -
Data
Spin
e
eDocument Mangt
Charging
SAPFinance
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
SSIS HPT CareNotes
eSAP
C
onnect
ing f
or
Healt
h -
Data
Spin
e
eDocument Mangt
Charging
SAPFinance
DataWarehouse
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
SSIS HPT CareNotes
eSAP
C
onnect
ing f
or
Healt
h -
Data
Spin
e
eDocument Mangt
Charging
SAPFinance
DataWarehouse
SupportingPeople
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
SSIS HPT CareNotes
eSAP
C
onnect
ing f
or
Healt
h -
Data
Spin
e
eDocument Mangt
Charging
SAPFinance
DataWarehouse
SupportingPeople
EquipmentService
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
SSIS HPT CareNotes
eSAP
C
onnect
ing f
or
Healt
h -
Data
Spin
e
eDocument Mangt
Charging
SAPFinance
DataWarehouse
SupportingPeople
EquipmentService
HertsDirect
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
SSIS HPT CareNotes
eSAP
C
onnect
ing f
or
Healt
h -
Data
Spin
e
eDocument Mangt
Charging
SAPFinance
DataWarehouse
SupportingPeople
EquipmentService
HertsDirect
CSF•Spec. Ed. Needs
•Integ Children
•ISA
•Foster Care Payments
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
eDocument Management
eSAP
HubHPT CareNotes
Charging
Data Warehouse
The 2005/6 Priorities….
Adult Care Services
Progress on the Core Initiatives
• Improving IT Skills
• Infrastructure
• IRIS
Adult Care Services
Improving IT Skills3 Strands of generic training:1. Corporate IT Induction – for all new staff2. ACS Induction – regular slot at new Team Induction process
3. ECDL • 3 (of 7) modules mandatory – Basics, Comms & Word• 500 ACS staff registered• Over 1,000 tests – 900 passes • Average passing score of 89%• Launched area by area• At least 3 workshops/week – running at capacity
Adult Care Services
ACS Infrastructure
• Over 1200 PCs - and growing• Around 70 networked sites• Using 1500 e-mail accounts• All part of the Corporate “standard” • Fully supported - and kept “up to date”• Additional 100 PCs & Link to the NHS• Need improved mobile working – intelligent pens
and tablet pcs
Adult Care Services
IRIS, eSAP & the “Link”IRIS• Live in Hertsmere EPD – Nov04. 150 staff, 8 sites• Live in St Albans EPD – July05. ?? Staff, 7 sites• Planned Live in all CLDTs – Oct 05• Planned Live in remaining EPD Areas – Feb 06• Joint Corp., CSF, ACS Management – Support, development, governance, etc
eSAP• Live in Welwyn Hatfield – Feb05. 80 ACS staff, 200 NHS, 3 Trusts• Planned NHS roll-out for East & North – Sept 05 to March 06
IRIS/eSAP Interface• Technical & operational evaluation – Based on spec. Aug 05• Planned first Release of eSAP end of link – end Aug 05• Planned building of HCC end of link – Sept – Dec 05
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
eDocument Management
eSAP
HubHPT CareNotes
Charging
Data Warehouse
The 2005/6 Priorities….Live - Feb2006
Continuous improvements
Under investigation
Depends on hub
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
eDocument Management
eSAP
HubHPT CareNotes
Charging
Data Warehouse
The 2005/6 Priorities….Live - Feb2006
Continuous improvements
Under investigation
Depends on hub
Phase 1 – Jan 06
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
eDocument Management
eSAP
HubHPT CareNotes
Charging
Data Warehouse
The 2005/6 Priorities….Live - Feb2006
Continuous improvements
Under investigation
Depends on hub
Pilot 05
P1 – Jan06
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
eDocument Management
eSAP
HubHPT CareNotes
Charging
Data Warehouse
The 2005/6 Priorities….Live - Feb2006
Continuous improvements
Under investigation
Depends on hub
P1 – Jan06
Live – March 06
Pilot 05
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
eDocument Management
eSAP
HubHPT CareNotes
Charging
Data Warehouse
The 2005/6 Priorities….Live - Feb2006
Continuous improvements
Under investigation
Depends on hub
P1 – Jan06 Pilot 05
Live – Dec 05
Live – 03/06
Adult Care Services
Contact & Case Management
Service CommissioningPerformanceInformation
IRIS
eDocument Management
eSAP
HubHPT CareNotes
Charging
Data Warehouse
The 2005/6 Priorities….Live - Feb2006
Continuous improvements
Under investigation
Depends on hub
P1 – Jan06 Pilot 05
Live – 03/06Live – 12/05
Adult Care Services
Efficiencies
Through:• Eliminating Duplication.
– Data entry, info gathering, mobile access, etc
• Time Saving.– Filing & retrieving case notes
• Reduced Travel– Ability to access case information from
anywhere