Natsa’maht Working with one heart and one mind Quick Guide | Brought to you by the BC Public Service Agency Commitment Empathy Ingenuity Open Listening Self-Discovery and Awareness Sustained Learning and Development Aboriginal-Centred Service Approach Building a Trust-Based Relationship Cultural Agility Empowering Others Promoting Accord Collaborative Planning, Organizing and Coordinating Managing Organizational Resources Process Orientation Strategic Orientation Change Leadership Credible Champion ACHIEVING BUSINESS RESULTS PERSONAL EFFECTIVENESS INTERPERSONAL RELATIONSHIPS LEADING PEOPLE Aboriginal Relations Behavioural Competencies For more information, visit MyHR at: http://www2.gov.bc.ca/myhr © 2012, Province of British Columbia