Achieving Authentic Communication: Implementation Toolkit saltillo.com FUNCTIONS OF COMMUNICATION Wants/Needs Exchange Information Social Closeness/Etiquette Request Objects Share and show objects Greet/Close Request Activity Name Tease Request Attention Relay past/future events Gossip Request Permission Confirm/Deny Express Manners Request Help Request Information Take Turns Direct Action State Opinion Comment Direct to stop Negotiate Express Feelings Accept/Reject State Personal Info Choosing Functions of Communication – Client First
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AchievingAuthenticCommunication:ImplementationToolkit
saltillo.com
FUNCTIONSOFCOMMUNICATION Wants/Needs ExchangeInformation SocialCloseness/Etiquette
RequestObjects Shareandshowobjects Greet/CloseRequestActivity Name TeaseRequestAttention Relaypast/futureevents GossipRequestPermission Confirm/Deny ExpressMannersRequestHelp RequestInformation TakeTurnsDirectAction StateOpinion CommentDirecttostop Negotiate ExpressFeelingsAccept/Reject StatePersonalInfo
ChoosingFunctionsofCommunication–ClientFirst
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