Technical Field Support Customer 100% 100% In Prog Solutions People Management B.S. Computer Science Logistics ITESM (Tecnologico de Monterrey) Warehousing Projects Management Help Desk Management Sales and Mktg Support Office/Function Management Reporting and Bus. Intelligence *Leadership *Team Building *Integrity / Loyalty *Experienced and highly effective in the customer engagement process 1991 Ytd 1993 United Parcel Service 2014 *Communication & Influence FUNCTIONAL EXPERIENCE LANGUAGES EDUCATION MANAGEMENT SKILLS 954.990.0903 Dania Beach, FL 33314 [email protected] www.linkedin.com/pub/ alberto-chavarria/5/8aa/a79 OTHER EXPERIENCE Microsoft Excel, Word, Transportation IT Supervisor District IT Manager Region IT Manager Director of IT Latin America & Caribbean Director of IT Canada, Latin America & Caribbean, Director of IT & Customer Solutions Latin America & Caribbean WEB & Applications WORK STATUS, OTHER Travel YES Relocation YES Page 1/1 Resume complete version in the Summary Section at: www.linkedin.com/pub/alberto-chavarria/5/8aa/a79 WORK EXPERIENCE Univ Tec Mixteca Consultant US Citizen. *Proactive Approach / Decision Making *Breath of Perspective RESUME Successful and consistent performance as regular employee, supervisor, manager and director for either local or regional groups with especial knowledge and footprint in the Latin America geography. My expertise has been built through an acting role in multiple areas/functions or assignments: • IT • HR (Dev., Merges & Acquisitions) • Supply Chain Solutions • Program Management • FF Implementations • Marketing (Regional Market Plan & Market Share setting) • Operations Management (from start to desirable steady state) • Customer Solutions (from engagement to implementation) IT Project Leader / Invest PowerPoint, Access Development Apps Integrations Systems Development Purchasing, vendor Data Import & Export, Business Planning JOSE ALBERTO CHAVARRIA, IT & CUSTOMER SOLUTIONS *Business & Financial Acumen *Operations Improvement *Customer & Employee Focus