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We Focus On Your IT So You can Focus On Your Business
27

Acculink systems end user presentation

Jul 02, 2015

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Technology

Art Morrison
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Page 1: Acculink systems end user presentation

We Focus On Your IT

So You can Focus On

Your Business

Page 2: Acculink systems end user presentation

Acculink Systems

• Founded in 2011

• Specialization in small and midsized businesses

• Deep understanding of IT networks

• We build value into everything we do!

Page 3: Acculink systems end user presentation

Our Solution – Overview

• Allows us to do better business with you and save you money

o 24 x 7 Monitoring

o Alerting

o Reporting

Page 4: Acculink systems end user presentation

Our Enhanced Program

• Deep network monitoring

• Immediate alertingMonitoring & Alerting

• Automated network scanning and asset discovery

• Asset inventory and warranty managementAsset Management

• Baseline security scanning to detect security holes

• Remote monitoring of antivirus and backup verification Security Assurance

• Basic automated scripting to maintain asset health

• Comprehensive server health reportsPreventative Maintenance

• Comprehensive automated reporting (scheduled daily, weekly, monthly, quarterly, on-demand)Reporting

• Detailed needs assessment

• Setting objectives and planning for improvement

Quarterly Business Reviews

Page 5: Acculink systems end user presentation

24x7 Monitoring, Alerting and Reporting

• 24 x 7 x 365 monitoring of your entire environment

• Immediate alerting when issues arise

• Long-term trend analysis and best practices solutions

• Best Engineer for the IT challenge

• Detailed monthly reporting

Page 6: Acculink systems end user presentation

24x7 Monitoring, Alerting and Reporting

BENEFITS TO YOU:

• 24 x 7 Monitoring and Alerting

Issues will be identified much faster and addressed proactively.

With rapid resolution and problem prevention, we will substantially reduce the

costs associated with downtime (lost productivity, lost opportunities and service

costs)

• Monthly Reporting

You’ll know exactly what’s going on in your network

You’ll know about pending problems and be able to plan accordingly

Page 7: Acculink systems end user presentation

Centralized web-based dashboard

Website Monitoring

Alerts

Server Health Report

• Network and device availability

• Alerts and pre-failure indicators

• Immediate alerting and monthly reporting

24x7 Monitoring

Page 8: Acculink systems end user presentation

Site Security Report

• Comprehensive summary of all security patches applied

• Complete summary of all MBSA scans performed

• Summary of work required to improve site security

Site Performance Report

• Identifies most heavily-stressed devices at a site

• Highlights devices that may require immediate review

Site Hardware Summary Report

• Complete overview of your network and its diversity of equipment

• Easy identification of obsolete hardware that decreases employee

productivity

Initial Network Assessment

Page 9: Acculink systems end user presentation

• Automatic discovery of new assets

• Scans can include anything with an IP address, including:

– Desktops

– Laptops

– Servers

– Network devices such

as routers and switches

– Network-attached devices

such as printers, fax,

scanners, VoIP phones

– Websites (internal and external)

– Virtual, cloud and SaaS resources

Scans are run on a predefined schedule

Detailed Network Scans

Page 10: Acculink systems end user presentation

• Standardized monitoring

of your entire network

• 24 x 7 alerting based on

what is important for you

and your business

Monitoring All Your Assets

Page 11: Acculink systems end user presentation

Asset Tracking and Reporting

• Initial network assessment

• Asset inventory management

• Detailed network scans

• Warranty and end-of-life tracking

Page 12: Acculink systems end user presentation

BENEFITS TO YOU:

• Asset Inventory Management

Accurate, up-to-date, effortless asset and warranty tracking for insurance or

taxation purposes

Protect your network from illegal or unauthorized software

Identify out-of-date or unsupported, inefficient hardware

• Warranty and End-of-Life Asset Tracking

Reduce costs with more effective lifecycle tracking

Never pay for maintenance twice!

Asset Tracking and Reporting

Page 13: Acculink systems end user presentation

Hardware Assets

Detailed hardware inventory

Warranty tracking

Comprehensive monthly reporting

Software Assets

Complete list of all software patches applied to each system

Software detection to identify all unauthorized software installs

Detailed inventory of all systems

Sub-standard Configurations

Baseline Report identifies configurations that require updates

Asset scans identify under-performing and under-utilized devices

Asset Inventory Management

Page 14: Acculink systems end user presentation

Asset Inventory Reports – disaster recovery of mission-critical information

Device Attributes Report – up-to-date device warranty information

WE’LL MAKE SURE YOU DON’T PAY TWICE FOR HARDWARE MAINTENANCE!

Warranty Tracking

Page 15: Acculink systems end user presentation

Security Monitoring

• Protecting your investment

• Protecting your reputation

• Ensuring compliance with legislated security regulations:

o Sarbanes‐Oxley (Sarbox)

o Gramm‐Leach‐Billey (GLBA) and/or Basel II

o Payment Card Industry Data Security Standard (PCI‐DSS)

o Health Information Portability & Accountability Act (HIPAA)

o …everything that is relevant to your industry

Page 16: Acculink systems end user presentation

Security Monitoring

BENEFITS TO YOU:

• Protect Your Assets

Reduce the costs of downtime that can result from virus attack or security breaches.

Protect client data and your reputation.

• Protecting Your Business

Achieve compliance to legislated regulations that apply to your business.

Increase customer confidence that their data is secure.

Page 17: Acculink systems end user presentation

REDUCED RISK

• Baseline security scanning

to detect security holes

• Continuous monitoring for

viruses, worms, spam ware

and other malware

• Automated verification

of data back up completion

• Identification of any

failed back ups

Security

Page 18: Acculink systems end user presentation

• Controlled environment

• Physical security

• Disaster management

• Availability

• Information security

• Network security

• Network health visibility

Reports: Patch Status, Hardware Summary,

Device Security, Website Monitoring,

Windows Server Health

Compliance

Page 19: Acculink systems end user presentation

Preventative Maintenance

• Saving you money and improving productivity

• Extend the longevity of your systems

• Enhance employee productivity

• Reduce wait times

Page 20: Acculink systems end user presentation

Preventative Maintenance

BENEFITS TO YOU:

• Most problems are solved before you even know they are happening

• Lengthen asset life-cycle

• Reduce the costs of downtime and emergency repairs

• Increase productivity

Page 21: Acculink systems end user presentation

Shut down of workstations• Save power costs and reduce

greenhouse gases

Clean-up of temporary files• Deletes all files in temporary directories

Remotely run scandisk• Provides security assurance

Settings are automated OR run on a predefined schedule

Preventative Maintenance

Page 22: Acculink systems end user presentation

Executive Summary

Provides an overview of entire site status

Website Monitoring

Up-to-date information on website reliability

Patch Status

Summarizes security patches that were

applied for targeted devices

Server Health

Establishes performance baselines and

identifies areas of improvement

Site Performance

Identifies the top most-stressed devices by

memory usage and CPU

Work Completed

Summarizes information on cleared alerts,

completed tickets, and scripts run

Monthly reviews will help you to understand where, when

and how to best invest your IT budget—and control costs.

Monthly Reviews

Page 23: Acculink systems end user presentation

Quarterly Business Reviews

A pre-scheduled meeting every 90 days to review work and services,

and to identify any areas of your IT infrastructure that are of concern.

1. Detailed review to refine our

understanding of your needs

and pain points

2. Review all reports and

business processes tied to IT

3. Set objectives for the next

quarter and start planning

4. Agree on ways to optimize

your current IT investments

and ways in which you can

reduce costs

Page 24: Acculink systems end user presentation

• Reduce costs of downtime (productivity, opportunity & service costs)

• Reduce costs with betterlifecycle management

• Reduce costs of downtime

• Increase customer confidence

• Reduce costs of downtime and repairs

• Optimize every dollar you spend on IT - based on accurate data

• Issues will be identified much faster and can be addressed proactively

Monitoring & Alerting

• Accurate, up-to-date, effortless asset and warranty tracking for insurance or taxation purposes

Asset Management

• Protect your assets and data

• Achieve regulatory complianceSecurity Assurance

• Lengthen asset life-cycle

• Increase productivity

Preventative Maintenance

• Know exactly what’s going on with your network

• Identify pending issuesReporting

• An opportunity to prioritize projects and plan budget

Quarterly Business Reviews

FEATURE BENEFIT VALUE

• Accurate budget forecasting

Overview – Benefits and Value

Page 25: Acculink systems end user presentation

Act Today!

Free Installation

$199 Value

Page 26: Acculink systems end user presentation

You Win with Acculink Systems

Reduce your IT costs

Reduce your unexpected downtime

(and the costs associated with it)

Extend the life of your assets

Improve your system security

Plan, budget, and track more accurately

Be empowered to make proactive instead of reactive choices

Page 27: Acculink systems end user presentation

Contact Information

Contact: Art Morrison

Telephone: 252-321-5805 Ext 218

Email: [email protected]

www.acculinksystems.com