8/4/2019 Accounts Receivable - Jaga
1/76
1
Oracle Receivables 11i
Presenter :Jagadesan.S
8/4/2019 Accounts Receivable - Jaga
2/76
2
Release, Reference
Revision # Date Author Changes
Version1.0 25th June 2002 Kailash N T None
Version 1 24th June 2003 N Bharath Kumar TCA added
Revision History
8/4/2019 Accounts Receivable - Jaga
3/76
3
Objectives
Training Objective Overview on Receivables module
Overview on Customers,Transactions and Receipts
Briefing on the Setup
Audience Prerequisites if Any
8/4/2019 Accounts Receivable - Jaga
4/76
4
Agenda
Customer Model and Features(incl TCA) Entering and processing invoice
information
Processing Overview
Invoice components AutoInvoice process
Receipt entry methods
Receipt process
Payment application process Overview of the collection process
8/4/2019 Accounts Receivable - Jaga
5/765
Agenda
Customer Model and Features
Entering and processing invoiceinformation
Processing Overview
Invoice components
AutoInvoice process
Receipt entry methods
Receipt process
Payment application process
Overview of the collection
process
8/4/2019 Accounts Receivable - Jaga
6/76
Integration
Oracle Receivables can create invoices from thefollowing Oracle applications:
Oracle Order Management
Oracle Projects
Oracle ServiceOracle Property Manager
Oracle Receivables can create invoices from thefollowing non-Oracle applications:
Legacy system (for transaction history)
Non-Oracle billing applications
Non-Oracle order entry applications
8/4/2019 Accounts Receivable - Jaga
7/767
Customer Model and Features
Customer Creation flow
Profile Classes
Entering Customer Information
Customer Relationships
Merging Customers
8/4/2019 Accounts Receivable - Jaga
8/76
8
Customer Model and Features
ManagingCustomers
Assign
customers toprofile classes
Review customerinformation
Create customer
profile classes
Create customerrelationships
Eliminate duplicateinformation
Enter customer
information
8/4/2019 Accounts Receivable - Jaga
9/76
9
8/4/2019 Accounts Receivable - Jaga
10/76
New Customer Model
Customer Model Tables(store Customers, Addresses, Bank Accounts, etc.)
CustomerForm
customerinterface
customermerge
ARCustomer
Master
Receivables Order Entry Projects
8/4/2019 Accounts Receivable - Jaga
11/76
Specific Features of Customer Management
Customer form: Searches existing customersand the organization or person customerregistry before allowing you to enter a newcustomer
Customer mergeMerges customer accounts
8/4/2019 Accounts Receivable - Jaga
12/76
Integrating Customer Information
OracleOrder Management
OracleReceivables
CustomerInformation
Oracle CRM suite
Oracle ProjectsSharedwith
Owned by
8/4/2019 Accounts Receivable - Jaga
13/76
Profile Classes
You can use profile classes to describe andgroup customers with similar financial
characteristics Use profile classes to enter new customers
quickly and consistently
8/4/2019 Accounts Receivable - Jaga
14/76
Customer Profile Class Characteristics
Credit check Collector Payment application Dunning letters Finance charges
Invoices andStatements
Invoice lineand tax printing
Statement cycle Consolidated
invoices
Credit/collections Paymentpromptness
Payment terms Discounts Grace days
8/4/2019 Accounts Receivable - Jaga
15/76
Managing Customer Profiles
When you establish a customer, the customerprocessing function assigns it to the default
(seeded) customer profile class. If you want to assign the customer to a
different profile class, select it from the list ofvalues before you save your work.
8/4/2019 Accounts Receivable - Jaga
16/76
Enter Customer Information
You can use all of the following methods toenter customer information, for example,addresses, phone numbers, contact names, andbusiness purpose:
Standard
QuickInterface
8/4/2019 Accounts Receivable - Jaga
17/76
Customer Entry Methods
Standardcustomer entry
Enter completedetails
Quick customerentry
Enter limitedinformation
Customerinterface
Import fromother systems
8/4/2019 Accounts Receivable - Jaga
18/76
Customer Addresses
Allow multiple organization or personcustomers can do business at one location.
Are global (not specific to operating units).
Allow you to perform address validation usingVertex or TaxWare information.
Have flexible address formatting with seededand custom formats.
8/4/2019 Accounts Receivable - Jaga
19/76
Customer Address
Each addresses can have multiple businesspurposes.
Ship To site
Bill to site
Bill To site
Statements
Dunning
Legal
Ship To site
Marketing
8/4/2019 Accounts Receivable - Jaga
20/76
Multiple Sites and Business Purposes: Centralized
Example
ABC, Inc. is completely centralized, and itsheadquarters handles all payment procedures.
Washington D.C.Ship To
ChicagoShip To
ParisShip To
New YorkHeadquarters
Bill ToStatements
Dunning
8/4/2019 Accounts Receivable - Jaga
21/76
Multiple Sites and Business Purposes: De-Centralized
Example
XYZ, Inc. is completely decentralized, and each sitehandles its own payment procedures.
New YorkHeadquarters
Ship toBill to
StatementsDunning
ParisShip ToBill To
StatementsDunning
Washington D.C.Ship ToBill To
StatementsDunning
ChicagoShip ToBill To
StatementsDunning
8/4/2019 Accounts Receivable - Jaga
22/76
Interface Customer Entry
TemporaryInterface Tables
Oracle Receivables CustomerTables
Correct errorswith SQL*Plus
Customer InterfaceExecution Report
ExternalDatabases
8/4/2019 Accounts Receivable - Jaga
23/76
Using Quick Customer Entry
Customer
Profileclass
Telephonenumbers Addresses
PaymentmethodBank
accounts
Contacts
Relationships
Businesspurpose
MarketingClassification
8/4/2019 Accounts Receivable - Jaga
24/76
Using Standard Customer Entry
Addresses
Profileclass
Telephonenumbers
Bankaccounts
Paymentmethod
Businesspurpose
Contacts Characteristics
Customer
Details
Accounting
Order Managementinformation
8/4/2019 Accounts Receivable - Jaga
25/76
Differences between Standard and Quick customer entry
The primary difference between the standard andquick methods is that the quick method allowsyou to assign business purposes simply andquickly to a single address.
Other differences underline the limitations ofquick customer entry:
Bill to and Ship to cannot be linked to eachother.
Business purposes cannot be identified asPrimary, or default.
Location names cannot be assigned to anaddress.
8/4/2019 Accounts Receivable - Jaga
26/76
Merge Customers
Merge customers to:
Eliminate incorrect data and duplicate
information Consolidate account site data
Reflect customer account changes due tobusiness consolidation
8/4/2019 Accounts Receivable - Jaga
27/76
Merging Incorrect Data
Invoice 523Invoice 201
White Place, Invoices 201 and 523
White Place White Corp
8/4/2019 Accounts Receivable - Jaga
28/76
Merging Site Data
Invoice 951Invoice 234
Rome Invoices 234 and 951
Milan Rome
8/4/2019 Accounts Receivable - Jaga
29/76
Merging Customer Data
Invoice 654Invoice 753
Blanc SA Invoices 753 and 654
Blanc SA White Corp
8/4/2019 Accounts Receivable - Jaga
30/76
30
Agenda
Customer Model and Features
Entering and processing invoice information Processing Overview
Invoice components
AutoInvoice process
Receipt entry methods
Receipt process
Payment application process
Overview of AutoLockbox
Overview of the collection process
Overview
8/4/2019 Accounts Receivable - Jaga
31/76
31
Overview
Entering and processing invoice information
With transactions, you can:
Enter invoices manually or import invoicesby using AutoInvoice
Set up different accounting options toderive the GL accounts
Set up Oracle Receivables to calculate tax
Correct invoices by creating credit memos,
debit memos, and adjustments Review and print transactions
Generate and send customer statements
8/4/2019 Accounts Receivable - Jaga
32/76
Using Transaction Windows
You can enter or query transactions from any
source by using the Transactions window orthe Transactions Summary window.
You can also perform certain activities from theTransactions Summary window. This window
is also known as a workbench.
Entering and processing invoice information
8/4/2019 Accounts Receivable - Jaga
33/76
Entering Manual Transactions
Using manual transactions, you can enter:
All required information
Text that will appear on the invoice
Comments for internal use only that will notappear on the invoice
An inventory item, standard line, or free formdescription
Entering and processing invoice information
8/4/2019 Accounts Receivable - Jaga
34/76
34
Process Overview
8/4/2019 Accounts Receivable - Jaga
35/76
Process Overview
Create Profile
Classes
EnterCustomers
CreateInvoices
PrintInvoices
Send toCustomers
UseiReceivables
Receipts Collections
Process Overview
8/4/2019 Accounts Receivable - Jaga
36/76
Process Overview
Importtransactions
Createmanual
transactions
Calculatetaxes,create
GL accounts,
updatecustomerbalances
invoices
Process Overview
8/4/2019 Accounts Receivable - Jaga
37/76
Process Overview
Enter receipt
Deposit Guarantee Standard invoice
Copy
Correct invoice OverinvoiceInvalid
transactionUnderinvoice
Process and printVoid
Generate statement Interface to Oracle General Ledger
Print and send invoice to customer
Delete
Invoice components
8/4/2019 Accounts Receivable - Jaga
38/76
Required Transaction Information
Date
Source
Class Type
GL Date
Bill To Terms
Remit To
Invoice components
8/4/2019 Accounts Receivable - Jaga
39/76
Transaction Classes
Class
Invoice
Credit Memo
Debit Memo
Chargeback
Description
Bill customers for products or services
Credit customers (On-account credits do
not refer to specific invoices.)
Bill customers for products or servicesthat were not included on the originalinvoice
Adjust the remaining balance of an existing
debit item to zero, and create a new debititem to bill customer for unpaid balance oforiginal invoice.
Invoice components
I i t
8/4/2019 Accounts Receivable - Jaga
40/76
Transaction Classes
Class
Deposit
Guarantee
Description
Bill customers for contractual agreements
A contractual agreement that is referenced byinvoices (Bill customers for the items on theinvoice, not the guarantee.)
Invoice components
I i
8/4/2019 Accounts Receivable - Jaga
41/76
Transactions Windows
Freight
Accounting
Tax
Adjustments
Installments
Lines
Balances
SalesCredits
Transaction
Sales CreditsFreight
TaxAccounting
Invoice components
I i t
8/4/2019 Accounts Receivable - Jaga
42/76
About Transaction Types
You must set up transaction types before youcan enter invoices
Transaction types can be used to set defaultsand can control certain activities for atransaction
For each transaction type, you can only select
one of six transaction classes
Invoice components
8/4/2019 Accounts Receivable - Jaga
43/76
Using Transaction Types
Transaction types determine:
The transaction class If the transaction can be posted to the GL
If the transaction is an open receivable
If tax can be calculated If freight can be entered
Invoice components
I i t
8/4/2019 Accounts Receivable - Jaga
44/76
Transaction Sources
Control transaction batching and numbering,
and specify default transaction type
Select validation options for importedtransactions
Assign batch sources to invoices, debit memos,commitments, credit memos, and on-accountcredits
Invoice components
Entering and processing invoice information
8/4/2019 Accounts Receivable - Jaga
45/76
Enhanced Drilldown from GL
Drill down to completereceivables transactions
Drill down from JournalEntry and Inquiry windows
View subledger accounting entry
GL account inquiry
View Accountinglines
Balance
JE lines View JEEnter JE
AP
PO
AR
Assets
Inventory
Projects
WIP
View subledgertransactions
T-accountsSummaryactivity
Entering and processing invoice information
Entering and processing invoice information
8/4/2019 Accounts Receivable - Jaga
46/76
Creating Invoices with Rules
Advance orarrears
01.100.200.4500.000.000001.110.220.4550.000.000001.220.220.4700.000.0000
Accounting rule
Invoicing rule
AutoAccountin
Invoice Revenuerecognition
program
Journalentry
Journalentry
Fixed orvariable
Entering and processing invoice information
Auto Invoice
8/4/2019 Accounts Receivable - Jaga
47/76
About AutoInvoice
With AutoInvoice, you can:
Import large numbers of transactions for
seamless integration from Oracle or non-Oraclesystems
Invoices
Credit memos
Debit memos Calculate taxes for the imported transactions,
or pass the tax through the tables
Correct errors easily online
Auto Invoice
Auto Invoice
8/4/2019 Accounts Receivable - Jaga
48/76
AutoAccounting Overview
Oracle Receivables provides flexible setup foryour transaction accounting by usingAutoAccouting.
You determine the values that OracleReceivables uses to build the accounting
flexfield by selecting a pointer for eachsegment of your accounting flexfield.
Auto Invoice
AutoInvoice Process
8/4/2019 Accounts Receivable - Jaga
49/76
Error lines
Validlines
View and correctinvalid records
AutoInvoiceinterface
tables
OracleReceivablestransaction
tables
Non Oracledata
SQLloader
Oracledata
InterfaceProgram
Auto Invoice
8/4/2019 Accounts Receivable - Jaga
50/76
Using AutoAccounting
When you set up AutoAccounting, you definewhere Oracle Receivables should derive the
value for each segment. Values can be eitherconstant, or be defined by tables. Thesedeterminations occur during AutoAccountingsetup.
Auto Invoice
Auto Invoice
8/4/2019 Accounts Receivable - Jaga
51/76
Using AutoAccountingInvoice
Salesperson = Joe AdamsTransaction Type = Invoice1. Wrist Pad 2 @ 1,000
Revenue Account = 01-100-4505-201
Account Type = RevenueSegment Constant Value Table NameCO 01CC SalesrepsAccount Trans. Types
Product Standard Line
Salesperson = Joe Adams
Revenue Account = 02-100-4000-000
Transaction Type = InvoiceRevenue Account = 02-000-4505-100
Standard Line = Wrist PadRevenue Account = 02-000-4101-201
Auto Invoice
Agenda
8/4/2019 Accounts Receivable - Jaga
52/76
56
Agenda
Customer Model and Features
Entering and processing invoice information Processing Overview
Invoice components
AutoInvoice process
Receipt entry methods
Receipt process
Payment application process Overview of the collection process
Overview of Receipts
8/4/2019 Accounts Receivable - Jaga
53/76
Enter receipt
Apply tocustomer
account orinvoice
Update
customerbalance
Clear
receipt
Reconcile
bankstatement
Overview of Receipts
8/4/2019 Accounts Receivable - Jaga
54/76
Receipts
8/4/2019 Accounts Receivable - Jaga
55/76
Receipt Features
With receipts, you can:
Select different receipt entry methods
Enter cross currency receipts
Enter multiple bank accounts
Accept credit cards as payment
p
Receipts
8/4/2019 Accounts Receivable - Jaga
56/76
Receipt Types
Cash receipts record receipts from customers topay for past or future debit items.
Miscellaneous receipts record receipts notrelated to the organizations usual transactionactivity, such as interest charges or other fees.
Receipts
8/4/2019 Accounts Receivable - Jaga
57/76
Receipt Entry Methods
Manualreceipts QuickCashreceipts Automaticreceipts
Cash
AutoLockbox
Credit card receipts
Bills of exchange
Direct debits
Cash
Miscellaneous
Receipts are entered in one of three ways:
Receipts
8/4/2019 Accounts Receivable - Jaga
58/76
Manual Receipts
Manual receipts can be cash or miscellaneousreceipts.
Manual receipts can be entered individually orin a batch.
The customer balance is updated when thereceipt is saved.
Receipts
Receipts
8/4/2019 Accounts Receivable - Jaga
59/76
Entering Manual Receipts
Enter
Miscellaneous receipts
Remit
Reconcile
Reverse
Cash receipts
Enter & apply
Remit
Reconcile
Reverse
Adjustment Chargeback
Reapply
Receipts
8/4/2019 Accounts Receivable - Jaga
60/76
QuickCash Receipts
You can enter receipts manually or usingAutoLockbox.
QuickCash receipts must be entered in a batch.
The customer balance is updated when the
batch is posted. You can simplify the receipt application
process using AutoCash rule sets.
Receipts
8/4/2019 Accounts Receivable - Jaga
61/76
Receipt Statuses
Applied
On-account
Unapplied amount
Unidentified
Reversed
Receipts
8/4/2019 Accounts Receivable - Jaga
62/76
Receipt Statuses
$100applied
$100unapplied,
unidentifiedcustomer
Customerpays $100
$80 invoice
$100 invoice
$20unapplied
$100on-account,no invoice
$80applied
Receipts
8/4/2019 Accounts Receivable - Jaga
63/76
Receipt Batch Statuses
Description
Creating a new batch. The status of the newbatch changes to Out of Balance, Open, orClosed when receipts are committed for the firsttime.
Actual count and amount of receipts do notmatch the control count and amount.
Actual count and amount match the control countand amount, but the batch includes unapplied orunidentified receipts.
Actual count and amount match the control countand amount. All receipts have been identified andapplied to invoices or applied on account.
Status
New
Out of Balance
Open
Closed
Receipts
8/4/2019 Accounts Receivable - Jaga
64/76
Receipt Classes
Determine how Oracle Receivables processesreceipts:
Entry methodRemittance
Clearing
Define which payment methods to use
Payment Methods
8/4/2019 Accounts Receivable - Jaga
65/76
Payment methods determine the automaticreceipt attributes.
Payment methods are associated with a singlereceipt class.
Payment methods can be associated with morethan one bank account.
Each bank account determines the GL accounts
for a receipt.
Relationship of Receipt Class, PaymentMethod, and Bank Account
8/4/2019 Accounts Receivable - Jaga
66/76
Method, and Bank Account
Receipt class
Payment method
Bank account
GL account
Payment method
Bank account
GL account
Receipts
8/4/2019 Accounts Receivable - Jaga
67/76
Entering Receipts
You can enter receipts using manual,automatic, or QuickCash methods
You can record the following:
Receipt number
Receipt type
Receipt date
GL datePayment method
Customer name
Receipts
8/4/2019 Accounts Receivable - Jaga
68/76
Applying Receipts
Apply the receipt to open debit items to reducethe outstanding balance.
Use either the Application or the Mass Apply
window to apply receipts. Create adjustments or chargebacks to handle
short payments.
Receipts can be applied to invoices in othercurrencies.
You can apply earned and unearned discountsto debit items.
Receipts
8/4/2019 Accounts Receivable - Jaga
69/76
Mass Apply
Applies one receipt to several invoice items
Can apply receipts manually or automatically
Can apply one receipt to several specificinvoices or a range of invoices
Can apply only receipts that are identified witha customer
Receipts
8/4/2019 Accounts Receivable - Jaga
70/76
Creating Chargebacks
You can create chargebacks only during theapplication process.
A chargeback decreases the balance due on apartially paid invoice and creates a new debit
item.
A chargeback reduces the balance of theinvoice to zero by creating an automaticadjustment.
A chargeback creates a new debit item withtransaction type Chargeback for the balance ofthe old debit item.
Receipts
8/4/2019 Accounts Receivable - Jaga
71/76
Creating Adjustments
You create adjustments in the Applicationswindow.
You can adjust the balance of the transaction towhich the receipt is being applied.
The adjustment approval process is the same asentering an adjustment in the TransactionSummary window.
Receipts
8/4/2019 Accounts Receivable - Jaga
72/76
Remittances
Group the receipts that are remitted to thesame bank with the same receipt class.
Remittances are similar to bank deposit tickets.
You can initiate payments from yourcustomers.
Remitting and Clearing Receipts
8/4/2019 Accounts Receivable - Jaga
73/76
Oracle Receivables
Bank sendsstatement
Clear receipts
Submitremittance
Oracle CashManagement
Reconcile remittancesand receipts
Bank
Reports
8/4/2019 Accounts Receivable - Jaga
74/76
78
List of Important reports
Kindly Refer to page 1376 to1381 of the Receivables 11i
user guide for the list ofstandard reports
8/4/2019 Accounts Receivable - Jaga
75/76
79
Thank You !!!!!!!!
Thank You !!!!!!!!
Thank You !!!!!!!!
Thank You !!!!!!!!
Additional Information
8/4/2019 Accounts Receivable - Jaga
76/76
80
Known Bug List if any
Important Knowledge base sources (May becommon to all )