AccountExperience

Responsibility

ClearAgreements S

elf-Empowerment

Accountability

The Accountability Cycle

Review the Facilitator's Guide FREE for 30 days!

For details, email [email protected], call 866 888 5159, or visit pfeiffer.com

DISCOVER the organizational bene� ts of INDIVIDUAL ACCOUNTABILITY.

“ The Accountability Experience is just what’s needed for so many companies that find themselves in an all-too-common situation where deadlines are missed, commitments to team members and bosses are bro-ken, and important work delayed. This program will reduce stress in the workplace at all levels.”

— DEBORAH SIMI EIBNER, PRESIDENT, Symmetry Coaching and Consulting

“ In today’s environment of nearly constant change, lack of accountability is one of the most significant barriers to organizational, career, and relationship success. The Accountability Experience explores the nature of accountability and provides the practi-cal tools to hold ourselves and each other account-able in mutually beneficial ways.”

— MICHAEL MILBOURN, Michael Milbourn Consulting

A PROVEN MODEL for STRENGTHENING commitment to ACCOUNTABILITY.

What is The Accountability Experience designed to accomplish?This workshop builds the mindset and skills associated with accountability. By engaging in The Accountability Experience, participants will be able to:

» Do things more effectively and with less stress

» Feel a sense of accomplishment in their jobs

» Develop stronger, more positive relationships

» Improve personal productivity and satisfaction

What skills and behaviors are covered?During this workshop, participants are introduced to the Accountability Cycle and its three phases: responsibility, self-empowerment, and accountability. Each phase is fully explored and participants have the opportunity to practice a range of skills and tools including:

» Using the Clear Agreement Form

» Adopting empowered Language

» Declining an Agreement

» Renegotiating an Agreement

» Learning from Past Successes

» Holding Themselves and Others Accountable

Who can benefit from this program?The Accountability Experience is designed to meet the needs of individual contributors, supervisors, managers, and directors in a wide range of industries, including the public sector. Senior executives may go through the entire workshop or a shortened overview to ensure understanding, support, and modeling of key concepts. Executive and man-agement support create the optimal conditions for this program to deliver the greatest results. It is important to note, however, that even without management support, individu-als who attend this training and are committed to change can still create powerful results on their own.

How long is the program?The Accountability Experience offers a full eight-hour day of training (6.5 hours of instruc-tion, a 60-minute lunch, and two 15-minute breaks).

What is The Accountability Assessment designed to measure?The assessment is designed to measure an individual’s mindset in four categories:

» Personal Responsibility

» Personal Accountability

» Team Empowerment

» Perception of Organizational Culture

INSTILL a mindset of PERSONAL RESPONSIBILITY for organizational results.

The Accountability ExperienceLinda Galindo

Review the Facilitator's Guide FREE for 30 days!For details, email [email protected], call 866 888 5159, or visit pfeiffer.com

Results, retention, and morale flourish in organizations that embrace accountability. Why? Because accountable individuals negoti-ate clear agreements, build strong partnerships, and are more in control of outcomes. As a result, they are less stressed, more productive, and more prepared to meet the challenges of shrinking resources and mounting expectations.

The Accountability Experience is a detailed, step-by-step program for planning and delivering a dynamic learning experience that helps participants discover the powerful personal and organizational ben-efits of individual accountability through a three-step process:

• Responsibility: Claiming ownership of a task

• Self Empowerment: Taking personal action to complete the task

• Accountability: Answering for the outcome

Having gone through all the steps, participants will get things done more effectively, feel a sense of accomplishment in their jobs, develop stronger, more positive relationships, and improve personal productivity.

Facilitator’s Guide Set • 978-0-470-60710-7This comprehensive package includes case studies and role-play exercises, scripts for a one-day workshop (broken out into seven modules), PowerPoint slide deck, lecture content, models and frameworks, action planning, and instructions for using the assessment tool. The package also includes the Participant Workbook, an Accountability Assessment, and a flashdrive that contains an electronic copy of pre-session correspondence, sample email text, chart masters, PowerPoint slides with embedded video clips, and video synopses.

Deluxe Facilitator’s Guide Set • 978-0-470-61022-0This comprehensive deluxe package includes everything in the Facilitator’s Guide Set, plus a copy of Linda Galindo’s classic book, The 85% Solution: How Personal Accountability Guarantees Success—No Nonsense, No Excuses.

ALSO AVAILABLE SEPARATELY

Participant Workbook • 978-0-470-60461-8Provides participants with material to follow along during the Accountability Experience workshop.

The Accountability Experience Card • 978-0-470-60479-3This quick-read card is essential for the continued application of the Accountability Experience model.

Poster • 978-0-470-60478-6Inspire participants with a graphic display of the Accountability Cycle.

Self-Assessment • 978-0-470-60462-5Enables participants to measure their own behavior in relation to the three steps of the Accountability Experience: Responsibility, Self Empowerment, and Accountability.

Participant sets and volume discounts available. Call for more information.

Linda Galindo consults with organizations, teams, and individuals who aim to improve their work and personal lives through greater personal accountability. She is a keynote speaker and conducts executive level semi-nars and retreats. She has been a regular contributor to Connect magazine and Lab Medicine. Galindo is experienced in change management, accountability, leadership development, and cultural assessment.

Linda Galindoteams, and individuals who aim to improve their work and personal lives through greater personal accountability. She is a keynote speaker and conducts executive level semi-nars and retreats. She has been a regular contributor to Medicinemanagement, accountability, leadership development, and cultural assessment.

ABOUT THE AUTHOR

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