A C C H S 3 0 1 - HANDLING SALES OF GOODS AND SERVICES
ACCHS301 Handle sales of goods and services
RTQF Level: 3 Learning hours
Credits: 6 60
Sector: Public finance
Sub-sector: Accounting
Issue date: November 2016
Purpose statement
This module describes the skills, knowledge and attitude required to handle sales of goods and services,
is intended for learners who have successfully completed the 9 years basic education. At the end of this
module, learners will be able to Plan an anticipated sale, Sell goods/service to the customer(s), and
Produce a sales report. Learners will work in Shops, warehouses, supermarket, hospitals, pharmacies,
banks, schools, garage, market, home, churches, NGOs, performing a range of tasks related to
accounting alone or with others under supervision
Learning assumed to be in place
RECEIPT PROCESSING AND PAYMENT
HANDLING SALES OF GOODS AND SERVICES
FACILITATING SALES INVOICING
Elements of competence and performance criteria
Learning units describe the essential outcomes of a competence.
Performance criteria describe the required performance needed to demonstrate achievement
of the learning unit.
By the end of the module, the trainee will be able to:
Elements of competence Performance criteria
1. Record payroll data 1.1 Clear identification potential customers with a view of
identifying their needs
1.2 Properly identification customers needs to avoid the
purchase of unnecessary goods
1.3 Timely predict sales so as to meet customer demand
1.4 Develop effectively a marketing plan that will guide the
selling process and that will give the business
competitive edge over competitors
2.Prepare payroll 1.1 Timely welcome customer and inquire what their needs so as to know how best to serve them
1.2 Inform timely the customer whether the goods/service they are looking for is available so that they do not waste valuable anytime
1.3 Provide the customer with the required item or direct them to the appropriate place where they can secure what they are look for
1.4 Suitably package them items in a way suitable for the customer
1.5 Suitably deal the payment mode they would like to use to facilitate the payment process
1.6 Properly receive the cash and acknowledge receipt so as to conclude the transaction
1.7 Properly record the transaction in the sales book/ledger to facilitate the accounting process
2. Handle payroll enquiries 2.1 Properly produce a periodic sales report so as to know how the business is evolving
2.2 Timely transmit a report to the superior for check approve and make recommendations’ on sales
report 2.3 Make appropriate decision for future sales plan
LU 1: Record payroll data
1 Learning Outcomes:
1. Check payroll data and clarify discrepancies with designated persons
2. Enter employee pay period details and any deductions and allowances in payroll system in accordance with source ocuments
3. Calculate payment due to individual employees to reflect standard pay and variations in accordance with employee source data
20 Hours
Learning Outcome1.1 : Check payroll data and clarify discrepancies with designated persons
Designated persons : immediate supervisor
those who have the
authority to approve
payroll decisions
Oral presentation - Reference books
Formative Assessment 1.1
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved.
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance criterion
Check payroll data and clarify discrepancies with designated persons
Resources Learning activities Content
Performance evidence
Checklist Score
Yes No Records Contracts Reconciliations Deviations Data accuracy
Designated persons
Observation
Learning Outcome 1.2: Enter employee pay period details and any deductions and allowances
in payroll system in accordance with source ocuments
Pay period details : bonus casual wage commission contract piecework salary wage
Calculate deductions and allowances : car allowance health insurance income tax meal allowance travel allowance union dues Social contributions Other contribution
Pay due to variations caused by: holiday loading long service leave
o Oral presentation o Simulation o Demonstration o Practical exercise.
- Reference Books
- Computer - Internet - Tables - Chairs
Resources Learning activities Content
overtime paid leave rates of pay sick leave taxation unpaid leave
Formative Assessment 1.2
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved.
Types of evidence Portfolio assessment tools
Written
Oral
performance
Checklist Score
Yes No Accurate pay period details
Deductions Allowances
Source documents
Observation
Learning Outcome 1.3 : Calculate payment due to individual employees to reflect standard
pay and variations in accordance with employee source data
Resources Learning activities Content
Performance criterion
Enter employee pay period details and any deductions and allowances in payroll
system in accordance with source documents
Pay period details : bonus casual wage commission contract piecework salary wage
Calculate deductions and allowances : car allowance health insurance income tax meal allowance travel allowance union dues Social contributions Other contribution
Pay due to variations caused by: holiday loading long service leave overtime paid leave rates of pay sick leave taxation • unpaid leave
o Oral presentation o Simulation o Demonstration o Practical exercise.
- Reference Books
- Computer - Internet - Tables - Chairs
Formative Assessment 1.3
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved.
Types of evidence Portfolio assessment tools
Oral
written
Performance
Performance criterion
Calculate payment due to individual employees to reflect standard pay and variations in accordance with employee source data
Checklist Score
Yes No Source data Variations in pay
Standard pay
Observation
LU 2: Prepare payroll
2 Learning Outcomes:
1. Prepare payroll within designated time lines in accordance with organizational policy and procedures
2. Reconcile total wages for pay period, check or correct irregularities or refer to designated persons for resolution
3. Obtain authorization of payroll and individual pay advice in accordance with organizational requirements
40 Hours
Learning Outcome 2.1 : Prepare payroll within designated time lines in accordance with
organizational policy and procedures
Preparing payroll: calculation of gross pay cash analysis net pay preparing cheques preparing pay advice slips taxation and other deductions
Payroll system: Manual computerized
o Oral presentation o Simulation o Demonstration o Practical exercise
- Computer - Internet - Tables - Chairs
Formative Assessment 2.1
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved.
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Checklist Score
Yes No Payroll system Manual
Computerized
Payroll related
organisational policy and Procedures
Observation
Performance criterion
Prepare payroll within designated time lines in accordance with organisational
policy and procedures
Resources Learning activities Content
Learning Outcome 2.2 : Reconcile total wages for pay period, check or correct irregularities or
refer to designated persons for resolution
source documents for irregularities: employee earnings and
payroll register employee records or
history employee timesheets
o Oral presentation o Simulation o Demonstration o Practical exercise
- Samples of source documents
- Computer - Internet - Tables - Chairs
Formative Assessment 2.2
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved.
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Short answer
Checklist Score
Yes No Employee earnings
Employee records Time sheets Payroll irregularities Mapping and
reconciliations
Observation
Learning Outcome 2.3: Obtain authorization of payroll and individual pay advice in
accordance with organizational requirements
Performance criterion
Reconcile total wages for pay period, check or correct irregularities or refer to
designated persons for resolution
Resources Learning activities Content
Seeking approval Payroll submission Follow up
Payment modes Cash payment Telegraphic transfer Bill of exchange Promissory note Cheque Bank draft
o Oral presentation o Simulation o Demonstration o Practical exercise
- Computer - Internet - Tables - Chairs
Formative Assessment 2.3
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved.
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Checklist Score
Yes No Payment processing
Organisational arrangements
Individual requirements
Seeking approval
Observation
Learning Outcome 2.4
Performance criterion
Make arrangements for payment in accordance with organisational and
individual requirements
Resources Learning activities Content
Formative Assessment 2.4
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved.
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Checklist Score
Yes No Gross pay
Cash analysis Electronic funds transfer
Net pay
Preparing cheques
Preparing pay advice slips
Taxation
Other deductions
Seeking approval
Observation
Learning Outcome 2.5:
Performance criterion
Obtain authorisation of payroll and individual pay advice in accordance with
organizational requirements
Resources Learning activities Content
Formative Assessment 2.5
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved.
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Checklist Score
Yes No Cash analysis sheets
Employee summary report
End of month reports
End of year reports
Pay certificates
Pay advice slips
Taxation reports
Observation
Learning Outcome 2.6:
Performance criterion
Store payroll records in accordance with organisational policy and security
procedures
Resources Learning activities Content
Formative Assessment 2.6
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved.
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Checklist Score
Yes No Procedures and guidelines
Security
Confidentiality
Safety
Observation
Performance criterion
Follow security procedures for processing payroll and for maintaining payroll
records
Resources Learning activities Content
LU 3: Handle payroll enquiries
3 Learning Outcomes:
1. Respond to payroll enquiries in accordance with organisational and legislative requirements
2. Provide information in accordance with organizational and legislative requirements
3. Store payroll records in accordance with organizational policy and security procedures
Hours
Learning Outcome 3.1: Respond to payroll enquiries in accordance with organisational and
legislative requirements
Channels for Enquiries: Email face-to-face fax telephone
Legislative requirements: Forms of records
Contribution Scheme Programme
o Oral presentation o Simulation o Demonstration o Practical exercise
- Computer - Internet - Tables - Chairs
Formative Assessment 3.1
Performance criterion
Respond to payroll enquiries in accordance with organisational and legislative requirements
Resources Learning activities Content
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved.
Types of evidence Portfolio assessment tools
Oral evidence
Written evidence
Performance evidence
Checklist Score
Yes No Email Face-to-face Fax
Telephone
Observation
Learning Outcome 3.2: Provide information in accordance with organizational and legislative
requirements
Channels for Enquiries: Email face-to-face fax telephone
Legislative requirements: Forms of records
Contribution Scheme Programme
o Oral presentation o Simulation o Demonstration o Practical exercise
- Computer - Internet - Tables - Chairs
Formative Assessment 3.2
Resources Learning activities Content
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved.
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Checklist Score
Yes No Tax regulations
Confidentiality procedures
Security of records
Higher Education Student Loans (HESL)
Medical deductions
PAYE tax
Observation
Learning Outcome 3.3: Store payroll records in accordance with organizational policy and
security procedures
payroll records : cash analysis sheets electronic funds transfer employee summary report end of month reports end of year reports group certificates pay advice slips
o Oral presentation o Simulation o Demonstration o Practical exercise
- Computer - Internet - Tables - Chairs
Resources Learning activities Content
Performance criterion
Provide information in accordance with organisational and legislative
requirements
taxation reports
Formative Assessment 3.3
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved.
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Short answer
Checklist Score
Yes No Response time
Protocol Orientation
Communication
Observation
Learning Outcome 3.4:
Resources Learning activities Content
Performance criterion
Ensure all enquiries outside area of responsibility and knowledge are referred to designated persons for resolution
Formative Assessment 3.4
Assessor may collect among the following evidences and make judgements on whether the
performance criterion has been achieved.
Types of evidence Portfolio assessment tools
Written evidence
Oral evidence
Performance evidence
Checklist Score
Yes No Data compilation
Monitoring report Evaluation report
Reporting procedure
Observation
Summative Assessment
Integrated situation Resources
Cooperative Twitezimbere operating in Kirehe district deals with coffee
harvest handling including coffee processing from coffee cherries into
- Computer - Internet - Tables
Performance criterion
Complete additional information or follow-up action within designated time lines in accordance with organisational policy and procedures
parchment coffee, last season it has known the loss due the shortage
of labor forces on the site of coffee collection site, this was the
consequences of labor forces who abandoned the sites from
malpractices of late pay of remuneration, recently it has recruited new
casual labors and other two staff on contract basis. Therefore it would
like to recruit the Cashier to prepare payroll of staff regularly
comprising the following elements:
Gross pay Reductions Net pay
- Chairs - Labor law - Organizational
structure
Assesment Criterion 1: Quality of Process
Checklist Score
Yes No
Indicator: Payroll data are checked and discrepancies are clarified with designated persons Deviations Data accuracy Designated persons
Records
Indicator: : Employee pay period details are entered with any deductions and allowances in payroll system in accordance with source documents Deductions
Allowances
Accurate pay period details
Indicator: Payment due to individual employees to reflect standard pay and variations in accordance with employee source data is calculated Variations in pay
Standard pay
Indicator: Payroll is prepared within designated time lines in accordance with organizational policy and procedures Payroll system Manual Computerized Payroll related
organisational policy and Procedures
Indicator: Total wages for pay period is reconciled, checked or corrected irregularities or refered to designated persons for resolution Employee earnings Employee records
Time sheets Payroll irregularities
Mapping and reconciliations
Indicator: authorization of payroll is obtained and individual pay advice in accordance with organisational requirements Gross pay
Payroll approved
Electronic funds transfer Net pay Preparing cheques Preparing pay advice slips
Taxation
Indicator: Payroll records are stored in accordance with organisational policy and security procedures Cash analysis sheets Electronic funds transfer Employee summary report End of month reports End of year reports Pay certificates Pay advice slips
Taxation reports
Indicator: Security procedures for processing payroll and for maintaining payroll records are followed Procedures and guidelines Security
Confidentiality
Safety
Indicator: payroll enquiries are responded in accordance with organisational and legislative requirements Email Face-to-face Fax
Telephone
Indicator: Information is provided in accordance with organisational and legislative requirements Tax regulations Confidentiality procedures
Security of records Higher Education Student Loans (HESL) Medical deductions
PAYE tax
Observation
Assesment Criterion 2: Quality of product
Checklist Score
Yes No
Indicator : Payroll is is clear format readable
Free from bias
Indicator : All staff are included in payroll
Casual staff
Staff on contract basis
Indicator : Total amount is highlighted Net pay
Gross pay
Observation
Assesment Criterion 3: Relevance
Reference books:
Checklist Score
Yes No
Indicator: Reductions are highlighted on payroll Taxes Net pay
Gross pay
Indicator: Time is respected
3 hrs
Observation