Accessing the EA – Smart Procurement NHS Regional Workshops
Dec 23, 2015
Accessing the EA – Smart Procurement
NHS Regional Workshops
• NHS web resource
• Licensing Expertise
• Volume License Keys and Media
• MVLS – Microsoft licensing portal
• NIMM related product licenses
Accessing EA products
• SAM methodology
• Planning
• Training
• Microsoft Select
• Bytes Portal
• Bytes Service Desk
Smart Procurement – Process Driven Licensing
Bytes Discovery & SAM
NHS Regional Workshops
• Do you know what’s installed?
• Can you quickly assess your hardware to meet specific application requirements?
• Do you know if you are getting best value out of your investment in software?
• Are there opportunities being missed to re-use hardware or redeploy software?
• Are you properly licensed?!
Key question for today…. How do you manage your IT estate?
Contents
1. Bytes Discovery
2. (Software) Asset Management
3. Bytes Discovery, SAM and the NIMM
4. Experiences to date
Am going to cover…..
Bytes Discovery
Bytes DiscoveryThe Technology
RouterSwitch
WWWWWW
Bytes Discovery Servers
Desktop
Windows Server
Laptop
Network Printer
LANProbePassively listens to IP broadcast packets
Discovery Agent
Bytes DiscoverySupporting Your Organisational Structure
HIS
Trust A Trust B
Site 1
Site 2
Trust CIndividual logins
Bytes DiscoveryDashboard
Bytes DiscoveryDetailed Hardware Profile
Bytes DiscoveryUpgrade Costing Wizard
Bytes Discovery
• Free service as part of the Microsoft Enterprise Agreement for all Trusts within our regions
• Provides a dynamic and comprehensive hardware and software audit
• Understand what software is actually being used
• Management information and support tools (wizards)
Trust Network
Hardware assets
Software Installed
Software utilisation
(Software) Asset Management
Software Asset Management
Governance
Understanding and measuring who has
responsibility for software assets
(licenses) within the trust.
Ensuring policies are in place that control
who and how software is
purchased and used.Understanding
throughout the trust of the importance of
software asset control and compliance.
Procurement
Processes and technologies in place
that control how software is
purchased and/or licenses re-harvested.
Electronic records kept of license
entitlement producing a
“Procured Software Library”
Discovery
Technologies that can be deployed for
one-off or regular audits of what
software is actually deployed and being used, creating an electronic view of
licensing obligation - “Installed Software
Library”
Compliance
Technologies and processes in place to
compare entitlement
(procured /owned software) against
obligations (installed software).
SAM – Procurement
Software Require
ment
TriggerRequest for
service- Incident
- New System/Service
- New User- Upgrade
User Profile- Geography
- Job Function- Department
Context- Evaluation
- Service development
- Testing- Production
Software
Installed
Licensing
Position
License
Pool
Long Term Plans
Purchasing Strate
gy
Purchase
Assess current position and make purchasing decision
Deployment ProcessSoftware Library
(Records)
NIMM KPI’s Influenced
• Availability of electronic records on software purchased or no longer used
• Policy for software purchase exists and enforceable
• Accountability for maintaining records
Procurement
Software Usage
Software Licenses
SAM - Procurement
• Review procurement policy• Review existence and availability of software records• Review adherence to software purchasing policy• Review accountability for software purchasing and license
ownership
• Purchasing strategy development• Project initiation• Set scope, timelines, budget and resources• Indentify linkages and dependencies with other
programmes e.g. Governance and culture change
• Purchase process redesign and implementation• Software Library creation and implementation• Education: “Making buying decisions”• Education: Licensing Academy
Procurement
NIMM KPI’s Influenced
• Availability of electronic records on software purchased or no longer used
• Policy for software purchase exists and enforceable
• Accountability for maintaining records
Procurement Review
Strategy & Planning
Procurement Solutions & Processes
SAM - Compliance
• Entitlement: Confirm availability and legitimacy of licenses owned
• Obligations: Software installed / software that attracts a license
• ALP: Compliance level and delta between Entitlement and Obligations
• Strategy to address licensing delta’s
• License management technology solutions• Software license optimisation
Compliance Level
Software
Used
Software
Installed
License
Ownership
Compliance
Actual License Position
Software Inventory
Management
NIMM KPI’s Influenced
• Availability of electronic records on software purchased or no longer used
• Policy for software purchase exists and enforceable
• Accountability for maintaining records
• Technology in place to track software installed
• Technology and processes to perform ad-hoc audit of software licensing position
Strategy & Planning
Bytes Discovery, SAM and The NIMM
Bytes & The NIMM
Understand current position Plan for change Implement change Maintain performance
Current NIMMAssessment
Target NIMMLevel
AchievedNIMM Level
Working with Trusts to understand where they are, where they want to be and helping them get there
Bytes & The NIMM
SAM NIMM Assessmen
t
NIMM SAM Capability Maturity
NIMM – SAM Key Measures
Target: Level 4
• Electronic records for 80%+ of software purchases.
• Software purchasing policy in place and enforceable
• Formal IT accountability with performance review every 6 months
• Discovery technology in place with more than 80% of IT estate audited
• Ability to perform ad hoc audit of software licensing position
• An asset management system in place.
Bytes
SAM Elements
Procurement
Governance
Discovery
Compliance
Experiences To Date
Experiences To Date
• A mix of technologies: Bytes Discovery, Centennial, SMS being used amongst others
• To date found c. 40% of trusts do not require/want Discovery i.e. happy with current asset management data from e.g. SMS
• Bytes Discovery:
• 6 in London Cluster
• 11 in NW & West Midlands Cluster
• 8 in Southern Cluster
Why not be the next Trust to deploy?!!
Visit Bytes’ NHS web site for more information: http://www.bytes-publicsector.co.uk/NHS/
Contact our NHS dedicated support team on:
0208 786 1570
Email our NHS team at: