Accessing the CPC+ Dashboard Creating an Account with Duo to Log in to the Dashboard ► PROCEDURAL GUIDE Contents Introduction ........................................................................................................................................2 Setting Up Duo for Two-Factor Authentication ..................................................................................3 1: Access Your Computer and Authentication Device ............................................................ 3 2: Locate Your U-M User Account Login Information.............................................................. 3 3: Select Your Duo Authentication Method .............................................................................4 4: Download the Duo Application ............................................................................................ 5 5: Register Your Device with the University of Michigan......................................................... 6 Creating Your Level-2 Password ..................................................................................................... 12 Steps .................................................................................................................................... 12 Changing Your Level-2 Password ........................................................................................ 13 Logging In to the Dashboard ........................................................................................................... 14 Getting Help..................................................................................................................................... 16
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Accessing the CPC+ Dashboard - Michigan Data …...Accessing the CPC+ Dashboard PROCEDURAL GUIDE Revised: 2020-06-15 Access_Setup_Guide_CPC.docx Page 3 of 16 Setting Up Duo for Two-Factor
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Accessing the CPC+ Dashboard Creating an Account with Duo to Log in to the Dashboard
Revised: 2020-06-15 Access_Setup_Guide_CPC.docx Page 4 of 16
3: Select Your Duo Authentication Method
Each time you log in to the Dashboard, you will get a Duo notification on a separate device to
confirm that it is you who is logging in. The authentication method you select will be used each time
you log in, unless you modify your selection again using the steps in this guide. The table below
provides the authentication methods and brief descriptions.
Method Description
Duo Mobile push notification
Requires that you install the Duo Mobile application on your
smartphone or tablet.
Your smartphone or tablet must be connected to the Wi-Fi or
to your cellular service.
How it works
When you log in to the Dashboard, you will receive a notification on your registered smartphone or tablet (via the Duo Mobile app) to accept the login request. You must accept the request to continue the login process.
Phone call to either mobile phone or landline
Select this method if you do not have a smart phone or a data service, or if you do not want to use your personal phone.
How it works
When you log in to the Dashboard, you will receive a phone call at the phone number you registered. You will accept the request by pressing “1” to continue the login process.
Notes:
If you select this method, you do not need to download the
Duo App. Skip to Register Your Device with the University of
Michigan in this guide.
If you select this method, you need to call the HITS Service
Desk after you register your device (Step 5). For more
information, see Important Information for Using Phone Call
Authentication.
Accessing the CPC+ Dashboard PROCEDURAL GUIDE
Revised: 2020-06-15 Access_Setup_Guide_CPC.docx Page 5 of 16
4: Download the Duo Application
If you are using your smartphone or tablet to receive Duo Mobile push notifications, complete the
steps in this section to download the Duo application.
If you want to receive a phone call for authentication, you do not need to complete these steps. Go
to
Register Your Device with the University of Michigan.
NOTES:
Duo Mobile is a free application.
Duo Mobile requires approximately 32 MB of internal storage on an Android device and less than
10 MB on an iPhone.
Duo Mobile requires notification access and camera access on your device. The camera access
is only used to scan a code as part of the activation process.
STEPS FOR IPHONE OR IPAD
1. On your iPhone or IPad, launch the App Store.
NOTE: Duo is available only for iOS versions 7 and higher.
2. Search for "Duo Mobile."
3. Tap Get and then Install to download the app.
STEPS FOR ANDROID SMARTPHONE OR TABLET
1. On your Android smartphone or tablet, launch the Google Play Store app.
NOTES:
- Duo is available only for Android OS versions 4 and higher.
- If you are prompted to add a credit card number, you can dismiss this request.