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Access and Student Access and Student Success in Large Success in Large Online Programs Online Programs Matt Leavy – President, eCollege
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Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Mar 28, 2015

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Page 1: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Access and Student Access and Student Success in Large Success in Large Online ProgramsOnline ProgramsMatt Leavy – President,

eCollege

Page 2: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

Representative clientsRepresentative clients

Higher Education K-12

Page 3: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

0

400,000

800,000

1,200,000

1,600,000

2,000,000

2,400,000

2,800,000

1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008F

Evolution of Online Program Evolution of Online Program FocusFocus

Basic Functionality

Turn-key solution

Service & Reliability

Authoring & Content Management

Data Analytics

Outcomes Management

Interoperability

eCollege Enrollments Pedagogy, Teaching Resources,

Learning Styles

Pedagogy, Teaching Resources,

Learning Styles

Page 4: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

The Promise of Online The Promise of Online Education TodayEducation Today

1. Access for new populations of learners2. Improved learning & Improved Completion3. Evidence of learning = accountability movement

Why Have Online?Increase Student Access 76%Increase Rate of Degree Completion 44%Provide Pedagogic Improvements 39%Enhance Value of College/University Brand 39%

Allen and Seaman, Online Nation, Five Years of Growth in Online Learning

p. 15

Institutions "Fully Engaged" In Online Learning

Page 5: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

AccessAccess

Page 6: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

8%

13%

27%

39%

46%

48%

51%

73%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

No HS Diploma

Single Parent

Has Dependents

Works Full Time

Delayed Enrollment

Attends Part-Time

Financially Independent

Possesses Any Non-Traditional

Characteristic

Source: The Condition of Education, 2002, NCES, DOE

Access for Non-Traditional Access for Non-Traditional LearnersLearners

Percent of Undergrad Students with Non-Traditional Characteristics

Page 7: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

Market Drivers – Online GrowthMarket Drivers – Online Growth

Forecasted Post-Secondard Student Growth

3

2.7

2.4

2.1

1.2

2.7

3.8 3.7

3

2.4

1.3

3.1

4.1 4.1

3.6

3.2

1.7

3.3

7.90%10.80%

20.00%

33.30%30.80%

6.50%

0

1

2

3

4

5

19 and Under 20 and 21 22 to 24 25 to 29 30-34 35+

MM

s o

f S

tud

ents

0.00%

10.00%

20.00%

30.00%

40.00%

1995 2005 (projected) 2015 (projected) Growth 2005-2015

Bulk of Projected Student Growth Are Ages 22 - 34

NCES, “Projections of Education Statistics to 2015”, 9/14/2006

NCES, “Projections of Education Statistics to 2015”, 9/14/2006

Page 8: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

Access for Under-Prepared Access for Under-Prepared LearnersLearners

In the United States:– Only 70% of students graduate from high school

on time– 34% graduate ready for college– 33% of those who make it to college must take

remedial courses

Alliance for Excellent Education

Page 9: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

SuccessSuccess

Page 10: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

Meet ClaudiaMeet Claudia

Taking classes in the Fall

Didn’t have a great high school experience

Has a full-time jobOlder than she looks

Page 11: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

Meet ClaudiaMeet Claudia

Unsure of how online works

Motivated to tryHas Questions…

Page 12: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

How Long will I Need to Spend?How Long will I Need to Spend?

* Based on Census Enrollment

70%

75%

80%

85%

90%

95%

100%

5.5 6.5 7.5 8.5 9.5 10.5 11.5 12.5 13.5 14.5 15.5 16.5 17.5

Avg.= 11.67

Avg. = 83.55%

BIO

COM

ECO

EDU

ENG

FIN

GEO

HIS

MGT

MKT

MTHPHL

ZOO Goal = 90%

Page 13: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

How will I be successful?How will I be successful?

We focus on three levers through which we can help institutions improve student success in an online environment:

1. Online learning applications that assess student progress and personalize remediation through graded homework exercises.

2. Analysis of activity data, help desk interactions and instructor indications to identify students who display characteristics of struggling.

3. Continuous improvement to online pedagogy in the course design, construction and facilitation.

Page 14: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

Claudia never was very good at Claudia never was very good at math…math…

She doesn’t learn very well from a textbook

– Actually, she never opened the textbooks

How will she learn online?

Page 15: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

Page 16: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

Lot’s of other students like Claudia use Lot’s of other students like Claudia use MyMathLabMyMathLab

40%

75%

Traditional

MML

Success rate – University of Alabama, TuscaloosaSuccess rate – University of Alabama, Tuscaloosa

60%

90%

Traditional

MML

Success rate – Onondaga CC, New YorkSuccess rate – Onondaga CC, New York

35%

85%

Traditional

MML

Success rate – Youngstown State University, OhioSuccess rate – Youngstown State University, Ohio

39%

70%

Traditional

MML

Success rate – DeVry / Miramar CampusSuccess rate – DeVry / Miramar Campus

Page 17: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

Claudia has a bad day…Claudia has a bad day…

Her computer breaksHer apartment has termites

She has to find a new place to live asap!

Notify Administrators Email sent to

instructor Auto-generated

email sent to Claudia

Page 18: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

2006 Fall Week 1 Activity – Completed 2006 Fall Week 1 Activity – Completed vs. Dropped Studentvs. Dropped Student

2.93.3

3.8

2.52.8

3.3

4.0

3.0

1.4 1.3

1.9

1.3 1.2 1.2 1.21.5

0

1

2

3

4

5

Business CompScience

English HealthSciences

Math Psych Science Soc

CompletedAvg. = 3.1

DroppedAvg. = 1.3

Avg. Student Activity/Section by Department (hrs)

Completed Student at Add/Drop Dropped Student at Add/Drop

Page 19: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

Claudia is back in business!Claudia is back in business!

Back in the course, she becomes engaged in learning

She develops a sense of community with her instructor and colleagues

She connects with interactive content

Page 20: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

Interactive ContentInteractive Content

Page 21: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

Case Studies & SimulationsCase Studies & Simulations

Page 22: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

Claudia has some trouble in the Claudia has some trouble in the classclass

Claudia gets frustrated

Claudia “goes” to her instructor’s office hours

The instructor notes in the system that she is having trouble…

Page 23: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

• Not understanding course material • Stopped participating

• Not completing assignments • Low exam and/or quiz scores

• Low grade • Other

ICCOC Identification Criteria After Term Start

Page 24: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

Iowa Community College Online Consortium

Page 25: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

Claudia Completes Her CourseClaudia Completes Her Course

Page 26: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Program Program ImprovementImprovement

Page 27: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

Claudia’s ProgramClaudia’s Program

There are many reasons that schools want to know how they are doing and how they are improving over time.– Educational mission– Accreditation– Legislative lobby

Challenges around externally imposed standards.– Skepticism around our ability to assess learning,

particularly in critical thinking disciplines Collegiate Learning Assessment, community assessment?

Emphasis around flexible tools for internally developed standards in post-secondary.– Outcomes managers– Portfolios– Program analytics

Page 28: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

Learning Outcome ManagerLearning Outcome Manager

LearningOutcomeManager

LearningOutcomeManager

Course ContentGrades

Course ContentGrades

InstitutionOutcomes& Rubrics

InstitutionOutcomes& Rubrics

A Comprehensive Toolset that Provides an Evidence-based Approach to Measuring Student Achievement of Outcomes

A Comprehensive Toolset that Provides an Evidence-based Approach to Measuring Student Achievement of Outcomes

Presentation Assessment

Accreditation Quality

Tagging Repository

Page 29: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

University Mission

Program Goals & Outcomes Specialization Goals & Outcomes

Course Outcomes / Objectives

Are Aligned With …

Are Aligned With …

Criteria

Rubrics

Leads To…

Leads To…

Score / Benchmark / Adjust Instruction

Leads To…

Learning Outcomes ManagerLearning Outcomes Manager

Page 30: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

ePortfolio: StudentsePortfolio: Students

Page 31: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

60%

80%

100%

0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000

2006 Completion Rates vs. Enrollments 2006 Completion Rates vs. Enrollments - Department- Department

Avg. SectionCompletionRate = 77%

Department Term Start Enrollments

Business

I

IIIII

IV

Median DeptEnrollments = 767

Dep

artm

ent

Co

mp

leti

on

Rat

es

– T

erm

Sta

rt t

o T

erm

En

d

OtherPsychology

English

Sociology

Health Sciences

Mathematics

Science

Computer Science

History

Biology

Humanities

Economics

Speech

Art

Criminal Justice

Accounting

SocialScience

Philosophy

Literature

Music

Page 32: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

Copyright© eCollege.com 2008

ConclusionConclusion

The extension of access offered by online programs brings into the educational system learners with previously unmet needs.– Convenience– Personalized support

The current frontier in large online programs is in the capture and use of data on teaching and learning activity and outcomes.

Data is being employed to improve student success through personalized learning and program improvement.

Online pedagogy innovation is validated by data.

Page 33: Access and Student Success in Large Online Programs Matt Leavy – President, eCollege.

FINFIN

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