School of Health Professions Academic Computing / Academic Resources New Student Orientation
Feb 17, 2016
School of Health Professions
Academic Computing / Academic Resources
New Student Orientation
School of Health Professions
Points of Interest on the UTMB homepage
School of Health Professions
Points of Interest on the UTMB homepage
School of Health Professions
EmailYou will be assigned a UTMB e-mail account upon acceptance. Once you are accepted as a student here, all official school e-mails will be sent to your account address. Email can be accessed through the internal UTMB webpage at http://www.utmb.edu or by typing http://webmail.utmb.eduGetting Help:
If you have any difficulties with your username, e-mail account, or password, please see the Information Services Web site at http://www.utmb.edu/is/Assistance/Help%20Desk/HelpDesk.aspx or contact the
IS Help Desk:Phone: (409) 772-5200E-mail: [email protected]
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EmailClick on the webmail link. Login using your UTMB username and password. If you are unable to login to the webmail system or can not remember your password, you will need to call the helpdesk at 409-772-5200
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EmailClicking on an email opens the email in the right pane. 25 Mb attachment limit for sending email and 200Mb inbox limit
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• Mail can be received on either the iPhone or an Android phone. The instructions can be found at http://www.utmb.edu/is/isbusops/documents/ConfigurationforiPhone.pdf for IPhone and http://www.utmb.edu/is/isbusops/documents/ConfigurationforAndroid.pdf for Android phones.
• For issues with iPhones and Androids and email. Call the helpdesk at 409-772-5200
Getting Email on IPhone and Android
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Password Change PageClicking on the password link on the UTMB webpage allows you to change your password.
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IS Password Change Page
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IS Password Change PageA citrix client will need to be installed and you will be prompted to install it. The helpdesk can assist you with installation.
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Password Change Page
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Password Change PageChange your password to something that is hard to guess but easy to remember. Do not share your password with anyone!
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Rules for PasswordsRules are highlighted below. Passwords EXPIRE after 90 days but can be changed sooner. Your account will become inactivated if not used in 90 days. This will require a reinstatement by your department’s Trusted Requestor.
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Software• Software can be purchased at the bookstore for pc’s and
mac’s and can only be installed once due to UTMB’s discounted price from Microsoft.
• Microsoft Office 2010 and 2013 is available for the pc and the mac.
• For distance students who need to purchase software through the bookstore, you can follow the instructions at the following link: http://www.utmb.edu/IS/isbusops/CampusEnterpriseAgreementInformation.aspx
• More information can also be found at http://ar.utmb.edu/studentinfo/bookstore.htm
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Antivirus Software• UTMB is licensed to provide Microsoft’s Forefront anti-
virus client software. A copy can be picked up in the Office of Information Security (Administration Building, 4th floor, rm. 4.126) or it can be downloaded from the Microsoft website (same cost: $0) as part of Microsoft’s Security Essentials.
• Security Essentials is available at http://windows.microsoft.com/en-us/windows/security-essentials-download, and contains a couple of other utilities which may be useful for you.
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Wireless Access• Wireless access points are on all floors of the SHP building
as well as in some other buildings.• The Link to setup wireless on laptops is http://
www.utmb.edu/IS/wireless/default.aspx• Can also call the helpdesk for wireless setup assistance.
Will need to have a current antivirus and all updates to access internet.
• UTMBa is needed to access UTMB network resources--blackboard
• UTMBguest is for outside vendors
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• For IPhones and IPads • Touch "Settings" on your iPhone and open "Wi-Fi
Networks." Under "Choose a Network…" select "UTMBa." Enter your UTMB username (utmb-users-m username) and your password.
• For Android Devices• Touch “Settings”. Click on “Wireless & Networks”. Check
the Wi-Fi box. Click on “Wi-Fi settings”. Choose “UTMBa”. Enter UTMB username and your password.
UTMBa Wireless setup for devices
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UTMB alerts!Emergency Notification System
Registration instructions for UTMB alerts! at http://www.utmb.edu/emergency_plan/utmbalerts/
The service is only activated in an emergency situation when there is a risk of significant harm or an urgent threat. When such a threat occurs, a brief message will be sent to those subscribed to the system, updating them or instructing them to seek additional information from other existing university information sources.
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Student Computer SupportDesktop support is provided for students on personal computers/laptops on a
walk-in basis. Service is provided at the following locations during the hours
designated.
Service Hours Location
Weekdays Admin Pager Cellular office
Hours of Availability
Desktop Support Services are provided to the campus
24 x 7.
To request support contact the UTMB Service Desk at x25200 or for
non-urgent issues email [email protected]
School of Health Professions
Blackboard 9.1Web-based access to courses from all four UTMB schools is provided by the Blackboard course
management system. Blackboard courses can include many web-based course tools including
announcements, blogs, contacts, calendars, discussion boards, glossaries, journals, messages, tasks,
tests, assignments, audio messaging, and wikis, as well as course content files.
Since Blackboard is web-based, your internet browser must be configured properly to allow all
features to work as designed. Java, Flash, Javascript, and security settings are often necessary to
fully utilize Blackboard courses. Some software installation may also be necessary, e.g. lockdown
browser software to facilitate web-based exams in Blackboard. Tools like Bacus Virtual Microscopy
require properly installed and configured Java. See the link below for information on browser
configuration.
Log in: https://eclass.utmb.edu/
Blackboard 9.1 Learn, Tutorials and Help Links
http://ar.utmb.edu/bb/student.asp
Please call (409) 772-8400 (8-5 M-F) or the Information Services Help Desk
at (409) 772-5200 for assistance with Blackboard
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Blackboard• UTMB’s Course Management Software
• Online Courses• Online compliance
• Access: UTMB username and Password• http://eclass.utmb.edu Must be on UTMBa wireless on campus to access blackboard
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Blackboard Supported Browsers & Operating Systems – Windows & Mac
http://ar.utmb.edu/bb/BrowserSetup/Computer_Setup.htmClick link for full view:
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Blackboard Supported Plug-ins• Java is needed for blackboard to function properly.• Blackboard has tested and supports these features with
version 7 JRE. JRE 6 may work, but could result in unexpected behavior. The JRE can be downloaded from
• http://www.oracle.com/technetwork/java/javase/downloads/index.html
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BlackboardTo access and use blackboard follow these steps:1. Go to http://eclass.utmb.edu
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Blackboard - credentials1. Enter your UTMB username and UTMB email password in
the provided fields.
• Blackboard username: Your Blackboard username is the same as your UTMB email username.
• Password: Your Blackboard password is the same as your UTMB email password.
2. If you have forgotten or do not know your password call information services at extension 25200 (on campus), in Galveston at 409-772-5200 or toll-free at 1-888-898-2401.
3. Click : Login”
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Blackboard - First Login ScreenClick on Let’s get started or I’ll do it later
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Blackboard – Email profile setupType in your full UTMB email address
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Blackboard – Blackboard email verification
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Blackboard – Blackboard email verification
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Blackboard – Blackboard email verification
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Blackboard – Blackboard profile setup
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Blackboard – Blackboard picture setup
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Blackboard - CoursesAfter clicking on My Institution, on the right side of your screen, click the desired course link
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Blackboard – Course menu
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Blackboard – My Institution
Click the “My Institution” tab at the top of your screen to select another course, your name or the chevron next to the bb home button
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Blackboard – Icons
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My Blackboard MenuMy Blackboard menu at the top right of the window gives you a single place for notifications and information about all of your courses.
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Blackboard Log OutLogout of Blackboard by clicking the “Logout” button at the top of your screen.
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Tegrity Lecture CaptureA link to tegrity can be found in your blackboard course or at https://tegrity.utmb.edu.Login to Tegrity using your UTMB username and password
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Tegrity Lecture CaptureCourse list in Active Courses Tab
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Tegrity Lecture Capture
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Tegrity Lecture Capture
School of Health Professions
Tegrity Lecture Capture
School of Health Professions
Tegrity Lecture CaptureAfter downloading the tegrity app on your tablet or phone, you will be able to input a code that will allow you to have access to the your tegrity lectures. Click on my account to get the code.
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Technical SupportFor technical support, contact: Blackboard Technical SupportUTMB Email: Help Desk (UTMB Information Services)Local: (409) 772-5200Toll-free: (888) 898-2401Email: [email protected]
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Student Handbookhttp://shp.utmb.edu/documents/865651_WW_Orientation_Bklt_2013_v2.pdf
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mySTAR Campus Solutions
Log in: https://mystar.utmb.edu/psp/pprd/EMPLOYEE/EMPL/h/?tab=PAPP_GUEST
Please contact UTMB Service Desk for mySTAR technical issues. The services of the UTMB Service Desk are available 24 hours a day, 7 days a week. The UTMB Service Desk can be contacted on campus at extension #25200, in Galveston at 409-772-5200, Houston at 281-554-1577, or toll-free at 1-888-898-2401.
Less urgent inquiries can also be emailed to [email protected]. Service requests status and new Service requests may also be submitted by visiting http://usd/servicedesk.
mySTAR is the Student Information System for UTMB.
School of Health Professions
SHP Website – www.shp.utmb.edu
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Am I there yet?
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Top navigation to UTMB and SHP pages
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Left hand navigation - IMPORTANT
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Important sections to students
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Program and department website links
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Academic Events Calendar
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News tab with current SHP news
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SHP and UTMB directory links
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Helpful Education Technology Information
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Easy to find additional “Help Info”
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Icons – special events and items
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• Keep in mind that the main SHP URL is http://www.shp.utmb.edu.
• We will be continuing to update and add to the main SHP website, as well as all department/program sites.
• Help Desk is your main help resource by phone or email:409-772-5200
Thank You