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Alameda-Contra Costa Transit actransit.org

actransit.org

JOHN URGOSENIOR TRANSPORTATION PLANNERAC TRANSIT | OAKLAND, CA

AC TRANSIT FLEX

THE FUTURE OR FOLLY? USING ON-DEMAND TRANSIT TO BUILD A FREQUENT CORE NETWORK


WHAT IS AC TRANSIT FLEX?

On-demand public transit launched in July 2016

Operated onAC Transit vehicles by AC Transit operators

Targeted as cost neutral replacement of fixed-route service in low-density areas


WHAT IS AC TRANSIT FLEX?BOOK YOUR TRIP ON-DEMAND

OR IN ADVANCE

1

CONFIRM YOUR 10-MINUTE PICKUP WINDOW

flex.actransit.org510-891-5470

1b

TRACK YOUR BUS WHILE WAITING AT INTERSECTION

1c

BOARD BUS AND PAY WITH CASH, CLIPPER, OR PASS

2

ARRIVE AT DROP-OFF POINT AND WALK TO DESTINATION

3

TRANSFER AT BART FOR DESTINATIONS IN THE EAST

BAY AND SAN FRANCISCO

1

WE’LL SEND YOU A PICKUP ETA WHEN YOUR BUS IS ON THE WAY

1a

TRAVEL TO BUS STOP1b

1c

SHARE YOUR RIDE AS OTHER PASSENGERS GET PICKED UP AND DROPPED OFF

2

3

1a

3a

3a

*RESERVATIONS CAN ALSO BE MADE IN ADVANCE, OR ON A

SUBSCRIPTION BASIS

ON YOUR RETURN, BOARD FLEX AT BART EVERY 30 MINUTES WITHOUT RESERVATION


WHERE IS AC TRANSIT FLEX?NEWARKCASTRO VALLEY

0 ½ 1 mile 0 ½ 1 mile

1 bus in serviceScheduled departure every 60 minutesFlex Bus Stop

2 buses in serviceScheduled departure every 30 minutesFlex Bus Stop


WHY AC TRANSIT FLEX?

In sufficiently low-density areas, could on-demandtransit improve service quality at an equal orreduced cost, freeing up resources that could be invested in a higher-frequency fixed-route network?


85%

90%

95%

100%

105%

110%

115%

2011 2012 2013 2014 2015 2016

UPT VRH VRM

AC TRANSIT SERVICE SUPPLY AND CONSUMPTION (2011-PRESENT)

WHY AC TRANSIT FLEX?Ridership down 6% since 2014


85%

90%

95%

100%

105%

110%

115%

2011 2012 2013 2014 2015 2016

UPT VRH VRM


WHY AC TRANSIT FLEX?Ridership down 6% since 2014; Revenue hours up 12%


85%

90%

95%

100%

105%

110%

115%

2011 2012 2013 2014 2015 2016

UPT VRH VRM


WHY AC TRANSIT FLEX?Ridership down 6% since 2014; Revenue hours up 12%


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UPT VRH VRM

Dot-com bubble

Housing Crisis

The end of the world as we

know it…

WHY AC TRANSIT FLEX?



60%

80%

100%

120%

140%

160%

180%

Mar

-13

May

-13

Jul-1

3Se

p-13

Nov

-13

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ar-1

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ay-1

4Ju

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ov-1

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ar-1

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Mar

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Jul-1

7Se

p-17

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18M

ar-1

8

Pax Hours Miles


WHY AC TRANSIT FLEX?“District 2” Ridership down 20% since 2014, Revenue hours up 10%


And it is (b)us.WHY AC TRANSIT FLEX?

Director Davis rides the bus…for three hours

33 minutes

17 minutes (6 miles)

+ 7 minutes

+ 7 minutes

X + 30 minutes


Can we do better hereCAN WE DO BETTER HERE…


WHILE RESPONDING TO THIS…


AND STILL SERVE THOSE IN NEED?


Goals of AC Transit Flex

FLEX PILOT

City and Regional Goals

Public Transit Goals

1. Mobility2. Resource Efficiency3. Equity

GUIDING PRINCIPLES



FLEX PILOT



GUIDING PRINCIPLES

1. Economy2. Equity 3. Environment and

Public Health



FLEX PILOT



1. Economy2. Equity 3. Environment and

Public Health

GUIDING PRINCIPLES




PROJECT TIMELINE

October September May November July March April March

2013 2014 2015 2016 2017 2018

Mobility Management Task Force

Released RFP

Contract Award

Flex ”Soft” Launch

Official Launch & Elimination of Fixed

Route

Service Planning, Testing, & Training

Pilot Ends/ Board

Decision


FLEX

Technology

COSTS AND FUNDING

Small contract for technology services

2 Buses

Low/no added cost (“Hours” neutral)


$0 $20,000 $40,000 $60,000 $80,000 $100,000 $120,000 $140,000

Flex

Line 275 STANDARD BUS

TECHNOLOGY COSTSMALL BUS

A N N U A L O & M + T E C H N O LO GY C O ST

Maintenance and Operating Cost Neutral

COSTS AND FUNDING

26’ Cutaway

30’ Diesel


Ridership is growing

23,000+ passenger trips in first

year

700+ Unique Riders

70% Return

Customers

PERFORMANCE TO DATE

40 39 3932

37 3845

41 41 3933

37

62

72

5954

4852

5559 59

5459

49

Castro Valley Newark2017 2018


Customers are flexing on their own

30%

22%

48%

Call Agent Booking

Walk OnOnline Booking

PERFORMANCE TO DATE


0

1

2

3

4

5

6

7

8

6:00AM

7:00AM

8:00AM

9:00AM

10:00AM

11:00AM

12:00PM

1:00PM

2:00PM

3:00PM

4:00PM

5:00PM

6:00PM

7:00PM

Pass

enge

rs P

er R

even

ue H

our

Castro Valley Newark

5 to7 boardings per hour RIDERSHIP TARGET

But productivity is lower than hoped.PERFORMANCE TO DATE


$24.71

$63.57

$71.52

$0 $10 $20 $30 $40 $50 $60 $70 $80

275

Castro Valley Flex

Newark Flex

AVERAGE SUBSIDY PER PASSENGER TRIP

PERFORMANCE TO DATE


PERFORMANCE TO DATE

NEWARKCASTRO VALLEY

40% of passengers riding from BART are not taking the service to BART

Blue = Boarding, Red = Alighting


Key Takeways

Upper limit of 7 (or 3?) passengers/revenue hour

+Reservation-less + Scheduled + On-demandtrips boost productivity (but lower reliability)

LESSONS LEARNED

Technology leads to greater efficiency and on-time performance (and lots and lots of headaches)


FrequencyTHE FUTURE OF FLEX: REDESIGNING THE NETWORK

15%

Existing network (District 1 vs District 2)

D2 4%

D1 96%

Ridership

D2 8%

D1 92%

Cost District 2

14passengers

per hour

28passengers

per hour

District 1



6 Hourly Routes + 4 Half-Hourly Routes = 100% Coverage

Existing network



(4) 15-Minute Routes

Proposed network



Newark

Union CityFremont

IrvingtonWarm Springs

(4) 15-Minute Routes + 5 Flex Zones = 70%-30% Frequent-Coverage

Proposed network


actransit.org

THE FUTURE OF FLEX

Will a high frequency + flex network sustain ridership?

High Ridership

High Fixed Route

Low Fixed Route

Low Ridership


actransit.org

• Visit www.actransit.org/flex/ or call (510) 891-5470 more information

THANK YOU!

AC TRANSIT FLEX...Alameda-Contra Costa Transit . actransit.org. 60% 80% 100% 120% 140% 160% 180%. Mar-13. May-13. Jul-13. Sep-13. Nov-13. Jan-14. Mar-14. May-14. Jul-14. Sep-14. Nov-14.

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