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ABM & Storytelling How to cut through the noise at scale #TheSecretArmyBook
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ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

May 24, 2020

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Page 1: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

ABM & Storytelling

How to cut through the noise at scale

#TheSecretArmyBook

Page 2: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

It’s very, very noisy out there

Page 3: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

85% of marketers that measure ROI say that ABM initiatives

outperform other marketing investments — and 50% of those say the difference is significant

(ITSMA)

84% of marketers said that ABM had significant benefits to retaining and expanding

existing client relationships

(Alterra Group)

43% of those using ABM for three or more years report that it impacts the entire funnel

(DemandBase for eWeek)

Page 4: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

YESTERDAY TODAY TOMORROW TOGETHER

ABM: Back in the day

Page 5: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

YESTERDAY TODAY TOMORROW TOGETHER

You’re probably already doing this

Assumptions…

Metrics

ABM: start, test and scale

CTAs

Speaking to humans

Risks…

If we don’t get personal we’ll end up

sounding like everyone else

Sales and marketing alignment

Bring it back to a HUMAN CONNECTION

Page 6: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

Nobody likes someone who only ever talks about themselves

Page 7: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

How technology works today

Page 8: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

It’s all about relevance and timing

Predictive analytics feeds the ABM process using millions of structured and unstructured data points

Delivering better segmentation, targeting and personalisation

Reducing research time by up to 80%

Ultimately a stronger pipeline of opportunities

Artificial intelligence provides marketers with a comprehensive

understanding of what is important to the customer in real-time.

Page 9: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

Report on results

Execute campaigns

Pick targeted channels

Build collateral

Find relevant insights

Identify desired results

Choose ABM

targets

A typical ABM process

Page 10: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

LinkedIn Retargeting & Carousel Ads

Personalised Emails

LinkedIn InMail

Content

Personalised Landing Pages

Events

Phone Call

Cross Channel ABM

Page 11: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)
Page 12: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)
Page 13: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)
Page 14: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)
Page 15: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)
Page 16: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

Tech gives us the reasons to engage

YESTERDAY TODAY TOMORROW TOGETHER

Page 17: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

33% engagement / response rate

20% conversion rate

19% tech industry average

engagement / response rate

2% tech industry average

conversion rate

Time to get real ABM results

Page 18: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

Stop missing the point

Accelerate your ABM but not at a cost of relevance

Be timely, and align to their agenda Use social intelligence to understand what matters to

prospects Understand your buyer personas – and then be

PERSONAL

Instil a culture of collaboration within your S&M team

Page 19: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

1 – Trial before you buy on

small set of accounts

2 – Measure success

accurately and have a clear

process of attribution

3 – Assess its stickiness – i.e.

Will it integrate with other tools

in your marketing stack

4 – A fool with a tool is still a

fool. Invest in personal

development

Bright ideas to try

Page 20: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

YESTERDAY TODAY TOMORROW TOGETHER

ABM: Together

Page 21: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

Connect with me on LinkedIn bit.ly/Rob-Taylor

(but remember to be personal)

AI powered ABM :: artesian.ai

Time for a selfie!!

No better time to invest in ABM tech

@GBalarin

[email protected]

verballistics.co.uk/

ginabalarin

Page 22: ABM & Storytelling - B2B Marketingmrkto.b2bmarketing.net/rs/085-VAB-435/images/2.05-2.35 - For... · marketing investments — and 50% of those say the difference is significant (ITSMA)

Introduction (Touch 1) --

Prospects

Event Invitation --

Prospects

Examples of VITO Success

-- bit.ly/Rob-Taylor --