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ABLE - JobTrain...This year was one of great celebration and momentum for JobTrain, as well as a year with great challenges. It was the first year of our strategic plan, which we completed

Mar 21, 2020

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Page 1: ABLE - JobTrain...This year was one of great celebration and momentum for JobTrain, as well as a year with great challenges. It was the first year of our strategic plan, which we completed
Page 2: ABLE - JobTrain...This year was one of great celebration and momentum for JobTrain, as well as a year with great challenges. It was the first year of our strategic plan, which we completed

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TABLE OF CONTENTS From the Executive Director…………………………………………………………………………2 Student Perspectives………………………………………………………………….….…………...4 Overview of JobTrain: Helping Those Most in Need Succeed………………………………………5

• Our Vision, Our Mission, Our Values, and Accreditations • The Challenge: Understanding That Numbers Hide A Struggle For Survival • Why JobTrain is Uniquely Qualified to Meet These Challenges • Key Areas of Focus • Business Model and Cost • Partnerships and Relationships • Market: Where We Work and Why • Who Comes to JobTrain?

Program Results and Impact.…………………………………………………...………….…….…20

• JobTrain Results o What Didn’t Have To Be Paid For As A Result of JobTrain Programs

Increasing Impact: Our Strategic Plan for the Future…………………………………...…….……22

• JobTrain Strategy Map

o Goals & Enablers Job Train’s Theory of Change.…………………………………………...………….……………...28

• Student Learning Objectives • Our Participant Pathway

APPENDIX A: Financial Picture....………………………...………………………….…...………31 APPENDIX B: Key Partners and Relationships...………………………….……...………….........33 Thank You to Our Donors…………………………………………………………….…….............36 JobTrain Board of Directors & Strategic Advisory Committee Members.…………........................64

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From the Executive Director This year was one of great celebration and momentum for JobTrain, as well as a year with great challenges. It was the first year of our strategic plan, which we completed with input from our community last September. While unemployment was down, the number of people working two minimum wage jobs was up, as were the number of people needing supplements (food, transportation or housing aid) in order to live in our communities.

To understand the reach of JobTrain, I return to a story of a member of our community who, when visiting the White House, was stopped by a member of the senior administrative staff. This individual said: “I overheard you talking: I was a student at JobTrain and I’m here today because of them!” These stories, building on the long history and impact of the organization, are not unusual.

This year I was struck with the commitment and tenacity of our students. One young woman, our graduation speaker, had experienced great fear in a homeless shelter, and so travelled 3 hours each way from her mother’s home so she and her young son could have a safe place to live while she studied Business Administration. She so impressed the people attending graduation she left with several job offers.

To deal with increasing need, JobTrain increased its presence both in our traditional communities, and in our satellites. We were able to expand our partnership at Goodwill SV by obtaining a joint, tri-county two-year Department of Labor grant to offer our Laborers Construction program. We have been able to pilot a program at Redwood High School in digital media arts, to help young people who are in danger of not graduating see that there is promise and opportunity beyond high school. We were also thrilled to realize our dream to open the first in what we hope will be several social enterprises to employ our students and expand their training opportunities while paying them for their work. In this, JobTrain’s 50th year, we have a lot to celebrate.

We are well on our way to meeting the goals of our three-year plan. This report provides details about our work and measures our success against key metrics that our stakeholders helped us develop – metrics we chose to help us measure our progress and our impact, as well as to help us make changes when we needed to. JobTrain has once again met and exceeded its goals: 88% finished our programs and 82% were placed, of these 90% were still in jobs one year later.

Our economic benefits (measuring wages, tax refunds for low income people, forgone benefits and lower recidivism rates) resulted in an economic benefit of nearly $15 million – an increase from last year. Over the past 5 years, JobTrain students have earned $43,000,000 in wages.

These numbers are part of the story, but what resonates with me, day after day, are the bell ringers who celebrate their new jobs with the JobTrain community and who have overcome such incredible challenges to find a pathway to success. This year pathways became an ongoing theme for JobTrain; we created three pathways to careers and to college through an agreement with Cañada College, including our pilot Coding Boot Camp, which had 5 paid internships immediately following graduation.

We have also moved forward, raising awareness through our “Let’s Move the Needle” campaign, finding new employer partners, and sharing the JobTrain model through articles in Bay Area

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newspapers and on-line, through presentations to other nonprofits and funders and through new and emerging partnerships.

Partnerships are and will continue to be key to allowing JobTrain to continue to increase its impact to meet the needs of its clients. Many of our classes are bursting at the seams and some have long waiting lists. While I am thrilled to see the impact we are having, I am mindful that there is more we could do and must do to address the growing gap for people who, without us, will not have the opportunity to succeed.

JobTrain has fantastic friends, donors, government partners, business leaders and foundations that have stepped up and offered on-going support. Without your strong commitment we would not be here, let alone be able to increase the number of people we have served. Special thanks this year to the JobTrain Board and Strategic Advisory Committee, and to our many supporters and volunteers, including those teaching Essential Skills, who have created and implemented an amazing program.

This report is year two – where we have reported, in-depth, on our work and our results. It continues to be a work in progress. Many thanks for your enthusiasm, your support and your encouragement. Together we are having an impact that has resonated through generations of people in our community and in fact, around the country. Nora Sobolov Executive Director

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Student Perspectives

When Joon came to JobTrain in 2014, he had not worked since 2011. He came to us seeking a new career pathway. Joon found it in JobTrain’s Culinary Arts program.

After graduating in March 2014, Joon was hired by Select Staffing, but did not have the tools to start work. JobTrain provided him with the tools he needed for success! He has been working almost every day since he has left JobTrain and is very grateful for the support.

Claudia, a graduate of the Professional Healthcare Worker program and a single mother, adheres to a simple philosophy that she calls the three C’s of life. Claudia calls these three C’s: “choices, changes, and chances… you must make a choice to take a chance in life or your life will never change.” “JobTrain really made a huge change in my life since that very first day, from the front desk receptionist, all the way to my counselor, and my instructor, they were all very supportive and I thank them for

that.” In September 2014, Claudia celebrated the completion of her JobTrain program and was named Trainee of the Month! “I now have two jobs, both earning a little over $17 an hour. I live in a beautiful two bedroom apartment, and I can now say that I’m getting to where I want to be in life.”

Ramon’s background closely resembles the background of many of students we serve here at JobTrain. Ramon was referred by the San Mateo County Work Furlough program to JobTrain’s Project Build construction program, which focuses on teaching students the field of carpentry. Ramon took great pride in his classwork and obtained the necessary skills to make him an experienced carpenter.

After graduating from JobTrain’s Project Build program, Ramon got a good job – he did not let his past define who he was anymore, he had a

new future that he worked very hard for.

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Overview of JobTrain: Helping Those Most in Need Succeed Our Vision JobTrain is a place where dreams come true. We create a unique opportunity for people to develop personal and career goals, and to achieve their aspirations by acquiring relevant skills and positive attitudes about themselves and their potential. People are drawn to JobTrain for our high-value training, effective personal development programs, impressive results, and respect for the individual. JobTrain delivers on the promise of a better life.

Our Mission JobTrain is committed to helping those who are most in need to succeed. Our purpose is to improve the lives of people in our community through assessment, attitude and job skills training, and high potential career placement. Our Values JobTrain is founded on a belief in the potential of every human being. We believe that through training, skills development, encouragement and inspiration, people will be empowered to become self-supporting and thriving members of society. We believe in the dignity and potential of every individual. We believe that with opportunity and motivation, people will help themselves. Accreditations

JobTrain is accredited by the Western Association of Schools and Colleges (WASC), participates in co-accreditation agreements with Cañada College, and provides high school credits for some programs.

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The Challenge: Understanding That Numbers Hide a Struggle for Survival

Wage rates and the cost of living

The unemployment rate in San Mateo and, in fact, across the Bay Area continues to fall; the challenge is to understand the ever growing gap for people of lowest income.

Unemployment rate is at its lowest level in San Mateo of all counties August 2015 Unemployment Rates:

San Mateo County: 3.3% East Palo Alto: 5.3% North Fair Oaks: 5.0%

While these rates seem low, they don’t reflect the high number of people who are working at least two (and often three) minimum wage jobs. Even at $11 dollars per hour (which is higher than the $9.90 currently being paid in some communities but represents an average across the Bay Area), the total income for an individual working full-time would be roughly $23,000 per year. The average 1 bedroom apartment rent in San Mateo County in October 2015 was between $2,086 and $3,800 per month, or $25,032 and $45,600 per year.1

It is absolutely clear that without at least two incomes, homelessness is likely for someone making minimum wage. The income per capita of African-Americans, Latinos and others has declined between 2007 and 2013 in our area, and the wage rates are averaging between $26,000 and $20,000, as opposed to almost $65,000 for Caucasians.2

30% of Silicon Valley’s population live below the self-sufficiency standard (without subsidy to pay rent, food, clothing, childcare)3

Access to affordable pathways options are extremely limited

Emphasis on direct access to college or university as a means to address income inequality means that funding continues to be reduced for vocational training alone. The closing of several prominent private and state vocational colleges has left students with high debt and no certificates; this has also increased the number looking for accessible training options. It is also true that access to state and federal training dollars is out of reach; the low-income cut-off to receive this support for a family of 4 is $30,600, insufficient to rent an apartment in many parts of the Bay Area.

1 Zillow search for San Mateo County, October 2, 2015 2 Silicon Valley Index, 2015, published by Joint Venture Silicon Valley, Page 25 3 Silicon Valley Index, 2015, published by Joint Venture Silicon Valley, page 27

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Employer’s noticing “essential skills deficit”

Employers are reporting (through our technical advisory committees and in reports published nationwide) their concerns with essential or soft skills deficits in new employees. This is a universal issue, not limited to those without post-secondary education, and includes:

-employees need to be on time and to come to work every day

-the ability to problem solve

-the ability to manage difficulties, pressure and anger in the workplace

-the ability to work independently and within a team situation

-the ability to work with a supervisor

-traits including flexibility, leadership, responsibility

These more than any other traits and abilities have been listed by employers as essential in the workplace and are areas of greatest concern.4

Increasing difficulty for formerly incarcerated5

Significant issues remain for individuals with any kind of history or incarceration record when seeking employment. Even in areas that do not require disclosure of a record as part of an application form often require background checks, including incarceration and financial history. Employers can dismiss individuals if background checks show any record, especially if not disclosed voluntarily. This can present a significant barrier to employment, even in areas of work where an incarceration record of any kind is unlikely to impinge on work performance.

There has been significant public policy work on this issue, including the campaign to “ban the box” on employment applications and to limit disclosure of criminal record that may be germane to the type of employment being sought. However, for many applicants, significant “holes” in resume history during the time of incarceration, combined with lack of work experience can lead to difficulty in obtaining employment of any kind; particularly mid-wage or higher wage employment.

Need for employment right now to supplement income

The increasing cost-of-living pressure means that few can survive without a source of income and even 12-16 weeks of training can be prohibitive for those without family support. While shorter programs and lowering the number of weeks for vocational training are options for some programs, increasingly these options, even with free tuition and supportive services, have become inaccessible 4 National Careers Services website and workforce information from the Department of Labor 5Among many articles, please see: “The Best Anti-Poverty Program Is A Good Job,” Huffington Post, September 23, 2015

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to those needing to work at least two minimum wage jobs for basic survival for themselves and their families.

Why JobTrain is Uniquely Qualified to Meet These Challenges JobTrain’s strategic plan specifically targets those who are of lowest income, and in particular seeks to move individuals from low wage to entry-level minimum wage jobs. Our average hourly wage this year for adult vocational training graduates was $16.27, and $14.18 for youth, and in some categories, notably construction, was much higher, averaging $18.54.

JobTrain continues to monitor job growth and demand with our 70 technical advisors. Our curriculum is an attempt to balance needs of two groups:

1) Those who are currently unemployed or stuck in minimum or very low wage jobs who require some training and access to a career path, but have completed high school, and while they have barriers to employment, have some employment history.

2) Those who have difficulty accessing any employment, who may not have high school equivalency and who require a job that will provide them with some job experience to allow them access to any career.

In addition, JobTrain offers a range of services to complement its vocation training offerings that contribute to success. These include: Access to affordable pathways

All of JobTrain’s programs are free to those who have two barriers to employment, and are geared to those of lowest income.

JobTrain has created two distinct pathways as described above. To serve those whose needs are described in group 1 (currently unemployed or stuck in minimum wage jobs), we have several pathways, including:

-Medical Assistant: this job involves working in facilities such as private doctor’s offices, urgent care clinics, community health centers or dental offices, and is offered to those with a high-school equivalency. Along with the MA training, externship opportunities and job development, students also receive college credit that can be used should they choose to pursue a college degree.

-Business Administration: jobs involve working in an office, or front desk administrative positions. Students take on projects for local community groups, and the program allows individuals to create a portfolio of work to show to an employer; students also receive college credit.

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-Coding Bootcamp: jobs include front and back end web development, junior developers, technical customer service, user interface and freelance web development. This class is offered to those with a high school equivalency and provides certificates in HTML, JavaScript, Ruby on Rails and a variety of programming languages. Students build a portfolio and website with their work; they take on project-based work for local businesses. Internships are provided for some students, and students receive college credit and access to online opportunities.

-Project Build: jobs include most construction jobs, including many of the trades. This class is offered to those with high school equivalency and provides several construction certificates, along with potential access to the union and construction employment.

To serve those who have never worked or who have additional barriers to employment, JobTrain offers a series of programs that do not require a high school equivalency:

-Culinary Program: provides essential line cook skills and special emphasis on key essential employment skills. This program is closely aligned with the County Sheriff program; the program is taught in jail once per week and attracts many work furlough students.

-Laborers Program: jobs include outside construction and are offered to anyone who has a driver’s license (or can obtain one by the end of the program), and can lift 70 lbs. Students can attain several construction certificates and access to union and construction jobs.

-Certified Nursing Assistant and Home Health Care: includes both at-home and institutional care jobs, offered to individuals without a high school certificate.

Essential Skills deficit

JobTrain offers a 10-part embedded Essential Skills program, designed with employer input to assist individuals with getting and keeping a job. Additional training in some of our classes (culinary, laborers, construction) assists with the unique needs of these employment environments. We are working to expand the reach of this program, as it is in demand across our community, and we are examining online and remote opportunities.

Increasing difficulty for the formerly incarcerated

JobTrain has increased its service to the formerly or, in some cases, those currently incarcerated: 31% of students in the past fiscal year came from this population and our new programs at Goodwill serve a large number of this population. We have several initiatives designed to assist the formerly incarcerated to get and keep a job:

-Programs in the Maple Street jail and a youth program at Camp Glenwood

-A work furlough program allowing individuals to come to JobTrain for training

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-A Laborers program at our satellite at Goodwill SV that recruits specifically from court supervised programs

-An education program with employers helping them overcome barriers to employing formerly incarcerated individuals

-A legal program as well as a record expungement program

Supplemental income programs and evening programs

JobTrain has developed a series of supplemental income programs and evening programs to assist students who need a source of income while taking training.

These include:

-Samaschool, offering training, to use online platforms and free laptops to students to access contract work available through these platforms

-Opportunities through our catering social enterprise for supplemental work for JobTrain culinary students

-Evening programs in Medical Assistant as well as English as a Second Language

-Computer Skills in Spanish

Since 1965, JobTrain has been helping those most in need succeed through training and supportive services that help people get and keep jobs. Its students are people who need more than just training; they are people who have had many setbacks in life. They come to JobTrain for a fresh start and to gain the necessary skills to find a job that will support them and their families. Services are provided at no cost because they are aimed at assisting people who can’t afford to pay for training and are unable to obtain student loans. JobTrain provides a unique combination of job training, essential skills (including job readiness, problem solving and customer service) and career support that are essential to successful employment.

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Key

Area

s of F

ocus

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Training programs include:

• Business Administration Skills • Culinary Arts • Laborers Construction Fundamentals (JobTrain and at Goodwill SV) • Medical Assistant • Professional Health Care Worker • Project Build – Green Technology – Carpenter Pre-Apprenticeship • Computer Service program (currently being updated) • Web Developer Coding Bootcamp

JobTrain has a strong program dealing with those who are or have been incarcerated; it created the first and remains one of the only training programs that can be attended by those who are currently incarcerated. Formerly incarcerated individuals face an especially challenging job search as many, if not most, are excluded from employment after a records check, regardless of position or responsibility. JobTrain works closely with staffing agencies and large companies to revise employment policies to allow these individuals to be successfully employed.

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JobTrain has developed a series of responses to meet the core challenges described in the previous section:

Some typical challenges faced by JobTrain clients

How JobTrain meets these challenges

Most clients are at or near the very lowest income levels

Single Stop services: CalFresh nutritional assistance, financial counseling, tax preparation assistance, and other benefit support; supportive services, including transportation and housing aid; and access to Employment Development Department services

Former or current incarceration creates a barrier to employment

Legal aid support to help individuals expunge their criminal records, work furlough training program where current inmates come to train and get job placement, landscape work crew where parolees are given jobs and training, onsite culinary arts training for incarcerated youth, resume and interview coaching

Low levels of education providing barriers to employment; language issues

Seven technical training programs, extra educational support for GED preparation, upgrade training, stackable credits from Cañada College, high school credits, and English as a Second Language (ESL)

Can’t afford training or college

JobTrain programs are free

Single parents without access to childcare

JobTrain’s Child Development Center provides subsidized child development programs for children ages 3-5

Youth cannot access employment

Special youth employment programs in partnership with One East Palo Alto

Never worked/not job ready Drop-in workshops, job placement counselors and a 10-week Essential Skills program, based on employer input, to help everyone become job-ready

Experienced violence, loss of a loved one or severe emotional trauma

Wellness services through a partnership with Tipping Point Community and Stanford University, as well as grief counseling through a partnership with KARA grief counselors

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Over the last year, JobTrain served its participants in the following ways:

7,297 People Served in FY2015

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Business Model and Cost During this fiscal year, JobTrain operated primarily at its Menlo Park location, with some remote operations at the youth facility and jails. JobTrain piloted programs in Santa Clara County and at its social enterprise in Redwood Shores, as well as began discussions to offer a high school program at Redwood High School. JobTrain leverages all of its funding by creating partnerships, finding volunteers and encouraging partnership organizations to come to our facility or work with us to offer services. A list of some of our on-site and offsite key partnerships can be found in Appendix B. JobTrain’s program is offered at no cost to participants. Given our target participants, people of low or very low income, and especially for those on work furlough (still incarcerated) or those previously incarcerated, any cost would be an additional barrier. Many of our students work in the evenings at minimum wage jobs, but for those who don’t, even a 16-week/7-hour per day course is a financial hardship. JobTrain, as described previously, began supplemental income programs for its students and is exploring further partnerships that would allow on the job training and supplemental income for students during their training period. The cost of a JobTrain vocational training program and its benefits: Average Cost per Trainee

Vocational training and associated costs

Number of Trainees benefiting from Individual Training Account Government Subsidy last year (note, coverage was at $3,500 per student)

Amount covered by government funds

Shortfall Economic benefit of technical training program and associated services

$6,199 $2,876,435 25 $87,500 $2,788,935 $15,000,000

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A comparison of JobTrain costs to private vocational colleges6:

Program Those enrolled

Annual cost Government funding

Cost per participant

Vocational Training/counseling /essential skills/job placement/supportive services

464 Approx. avg. $6199 ($2,876,435)

$3,500 per student for 25 students ($87,500)

$0

Private for-profit vocational college costs for typical programs similar to those offered by JobTrain

Some student aid available and occasionally private scholarships; rare to cover all costs

Varies, between $9,500 for 12-week boot camps to $20,000 - $30,000 depending on type of program and length

In a recent study, the Brookings Institution outlined that the largest growing student debt in the country is the debt paid to private for-profit vocational schools:

6 This comparison is based on an internet survey of tuition costs for private technical schools and for a small number of coding boot camps offered in the Bay Area (e.g., itt-tech.edu, heald.edu, and generalassemb.ly)

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Partnerships and Relationships Employer Partners Over 70 employer partners work with us on our Technical Advisory Committees. Several corporations approach us regarding job openings and to attend JobTrain job fairs. They maintain contact with JobTrain staff after placements to report on their employees’ progress. Some participate in student trainings; others provide informational interviews, internships, and host tours of their workplaces. Some of our corporate partners can be found on our website at www.jobtrainworks.org. (See Appendix B for a list of our Technical Advisory Committee partners.) Community Partners Working with Cañada College, JobTrain is able to offer college credits for some of its programs. Our partnership with Sequoia Adult Education offers GED training, and local school boards allow JobTrain to offer high school credit for our youth. Government and Other Nonprofit Partners San Mateo County contracts with JobTrain to operate the PeninsulaWorks One-Stop Center (www.peninsulaworks.org) and youth training and employment programs administered by NOVA. JobTrain also works closely with the San Mateo County Sheriff’s Department and has reciprocal referral relations with many community organizations, including: Second Harvest Food Bank, Daybreak Shelter, Innvision/Shelter Network, Tax-Aid, Mission SF, Community Legal Services in East Palo Alto, Legal Aid Society San Mateo County (LIBRE project), the Lawyers Committee for Civil Rights, and Peninsula Family Services. We work with several neighboring nonprofits and count One East Palo Alto (OEPA), Nova, Samaschool, and the Sequoia Union High School District as special partners on employment and training for youth. An expanded list of partnerships and other JobTrain relationships can be found in Appendix B.

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Market: Where We Work and Why JobTrain currently focuses its services on areas of highest unemployment, particularly in San Mateo County – East Palo Alto, eastside Menlo Park, and North Fair Oaks (unincorporated Redwood City). We have recently begun a pilot partnership in Santa Clara County, as well as in Redwood Shores at the Sobrato Center (our social enterprise) and at Redwood High School. Residents of our target communities struggle to break the cycles of poverty and are challenged by high unemployment, crime, and high school drop-out rates. Many are new immigrants, speak limited English, and have minimal education; some are single parents, homeless, veterans, in recovery from drugs or alcohol, or have criminal records. The youth in these communities face many of the same challenges as the adults. Their family situations are often unstable. Some have single parents juggling multiple jobs. Gangs, violence, poverty and minimal expectations are often part of their everyday lives. While the economy is slowly recovering, not all communities are sharing in the employment gain. The August 2015 unemployment rate for East Palo Alto was 5.3% and 5.0% for North Fair Oaks, while the rate for San Mateo County as a whole was 3.3%.

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Who Comes to JobTrain? We offer programs for all ages and work with veterans, people who are unemployed or underemployed, returning parolees, and at-risk youth. We also provide a child development center that provides subsidized rates to people in our programs and the community-at-large as well as youth programs that provide high school credits and jobs for youth.

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Program Results and Impact – Metrics for FY2015 (07/01/14 – 06/30/15) JobTrain Results JobTrain is able to extensively track and verify detailed social and economic numbers for its full-time vocational training program. JobTrain data uses county workforce standards, which count as positive placements only those individuals who can be reached to verify data. JobTrain clients traditionally move frequently and can be difficult to reach for verification. Those who cannot be reached are counted as “not placed.” Even for this small subset of JobTrain participants, the social and economic impact is huge.

In FY2015, 88% of students completed their program. For the past 5 years (through fiscal year 2015), JobTrain’s placement and retention rates for its vocation training were high, at 74%-82% and 85%-90%, respectively. For our population of formerly incarcerated clients, our recidivism rate is 27%, well below the expected rate of 70%. For the past 5 years, wages earned by JobTrain participants were approximately $43 million dollars.

Given the broad range of clients served, JobTrain deals with some people who have significant barriers to employment and some who have never been employed. For these people, experience in any type of employment is significant and creates a pathway for increased success in the future.

In total, the economic benefit of JobTrain’s full-time vocational training programs and tax program is estimated at close to $15 million for 2015. This includes wages, tax refunds, and lower recidivism rates for formerly incarcerated.

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It is difficult to estimate the economic impact of all the services offered by JobTrain. For example, JobTrain does not yet extrapolate the economic benefit of subsidies for low income parents for our Child Development Center or the benefit of the increased success achieved by the children in the program when they begin kindergarten. It does not yet calculate the economic benefits of high school credits earned by youth participants in extra school credit, nor does it calculate benefits of job counseling and job fairs.

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Increasing Impact: Our Strategic Plan for the Future Last year, JobTrain, working closely with Board Members and staff, and with the help of the Boston Consulting Group (BCG), developed our strategic plan. BCG conducted interviews and surveys with current and former JobTrain students, employers, community members, foundation partners, donors, and government officials to determine what they felt was working well, and what was most important in JobTrain’s vision for the future. BCG reviewed JobTrain’s data and Bay Area workforce data, as well as the study JobTrain commissioned to determine where it fits in workforce landscape. Together, this stakeholder input and data created the foundation for the key goals and enablers in JobTrain’s strategic plan. Our Three Year Strategic Plan can be found at http://www.jobtrainworks.org/three-year-strategic-plan/ and includes specific metrics for our three goals and three strategic enablers. The one-page representation of our strategy map on the following page is a tool for JobTrain. It provides us with the key guiding framework that helps to unite us behind a common set of key objectives and underpins key management decisions across the organization. The refreshed strategy refines and improves, rather than fundamentally changes JobTrain’s vision and mission. The strategy map is a living document which informs everything we do. As such, it is capable of responding to changes in emphasis while maintaining its relevance and importance within our organization. The strategy continues to be a very powerful tool in helping us achieve our vision. The map’s refresh will ensure that we continue to consider our strategy with a lens of the rapidly changing workforce landscape in the Bay Area, to make sure we continue to meet the needs of JobTrain’s community.

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JobTrain Strategy Map

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We have met or exceeded most of our goals for year 1. Performance metrics are highlighted in yellow.

Goal 1: Serve those Most in Need

Performance against metrics:

80% in lowest income brackets

90% currently Service preference to those with two barriers to employment (overall 89%)

Most are low income and/or have not gone beyond high school Larger percentage of people with incarceration history (31% as compared to 25%

last year)

To better serve this population, JobTrain increased its efforts in the following areas: More emphasis on essential skills by employers; extra services essential to

success Internships and more connection with employers to increase the range of available

opportunities for students Created more satellite programs to provide training and services in low income

areas beyond the JobTrain building

Goal 2: Provide a Pathway to Quality and Relevant Employment

Placement rate: 75% or above

82% for the fiscal year

Retention rate: 80% at the one year mark 90% retention at 1 year

Training related placements: 75% of total placements

76% of training related placements were achieved. This is still an area of emphasis for JobTrain; so many students need immediate employment, and so in the past, have taken jobs from any source. We have increased our emphasis on Job Development.

Co-accredit at least 2 college classes with a community college by the end of the

three years; JobTrain was able to provide 3 classes (Business Administration,

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Coding, and Medical Assistant) that allow students to achieve college credit through an agreement with Cañada College and our Pathway’s Program.

New Coding program

Second cohort was created with additional funding

New Medical Assistant program Oversubscribed, 29 people

New Youth programs to deal with issue of low attendance after school

The after-school programs are being re-thought due to an abundance of other after school offerings JobTrain began a program at Redwood High School, the alternative school for students in danger of not graduating. The program is embedded in the regular school program and is meant to offer both high school credits and demonstrate a pathway to additional training, careers and college options. We continued our program at Camp Glenwood, teaching culinary skills to

incarcerated youth A Manufacturing program

Medical manufacturing is very low wage; in discussions about prototype manufacturing and other opportunities

Co-accredit at least 2 classes with Cañada College Three have been accredited. JobTrain was able to provide 3 classes

(Business Administration, Coding, and Medical Assistant) that allow students to achieve college credit through an agreement with Cañada College and our Pathway’s Program

Expansion of Essential Skills

A work plan has been developed to standardize the curriculum and to explore online and other options

Goal 3: Expand our Impact

By year three, increase of 25% in training programs

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Last year, in response to input from technical advisors, we suspended the Computer Services class and developed the Coding Bootcamp. Despite this hiatus, JobTrain had 28 more students than last year, and we anticipate meeting this metric by year three with our new satellite offerings. In addition, we have some new offerings:

Department of Labor Grant: 6 full Laborers classes next year, which will increase our overall numbers

Evening MA class; possible additional MA class and CNA class Potential additional evening classes in Manufacturing, Hospitality/ESL

Redesign our after school and youth employment program

JobTrain at Redwood High School has begun replacing our after school offering. Our analysis demonstrated that while there was an abundance of after school opportunities, our program could be complimentary and supplement the existing high school program if offered on-site at the alternative school

We have expanded our child development reach, both in partnership with Cañada College, which is offering their Early Childhood Education program on-site and providing ECE interns, and through a series of new programs, including:

Kindergarten readiness Parental engagement Connections to resources, including math and literacy learning, for parents

Direct employment of 300 over 3 years

will have facilitated direct employment of 85 this year, including through One Stop, through Youth and our Caltrans program

Provide 2 additional training sites

One at Goodwill SV, one at Redwood High, more in process

Develop 1 social enterprise in partnership with Industry experts

This year, JobTrain created WISE SV, a stand-alone social enterprise jointly owned with CALSO, modeled on Groupe SOS from France which has, for 30 years, specialized in social enterprise workforce programs for those most in need. We opened a restaurant and catering operation at the Sobrato Center in July.

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Enabler 1: Financial Stability

As part of the plan, JobTrain considered a number of opportunities to expand financing options for a variety of programs and find ways to engage with contractors and donors to have more long-term commitments. Included in these were:

Developing 2 year contracts with government for our fee for service provision of employment services through the One-Stop/Peninsula Works center and our youth program

Completed

Developing a Joint Venture Social Enterprise Set up with Calso as a separate company, which will pay JobTrain for services

25% of revenue from recurring revenue sources within 3 years

Several of our donors have agreed to 3-year funding commitments during this fiscal year; we continue to seek longer term foundation grants.

One major fund campaign for operation and growth funding Working with Sharon Williams, our former Executive Director, and a team of

Board and Strategic Advisory Committee volunteers, we developed a Legacy Campaign to engage donors who may be interested in investing in JobTrain with a bequest. This campaign will continue throughout the year.

Enabler 2: Increase Awareness

Several stakeholders have provided input indicating they feel it would be important and beneficial to JobTrain to increase awareness of its work throughout the Bay Area. JobTrain has implemented a number of social and traditional media campaigns to increase awareness, and created opportunities for JobTrain to become a source for information and ideas about employment and the opportunity divide. These include:

Marketing and PR plan “Let’s Move the Needle Campaign” launched at the beginning of our 50th Anniversary party to increase awareness of JobTrain and raise additional opportunities for students

Facebook and LinkedIn and Twitter usage is part of the plan Three year goals:

Increase website hits by 20% 27.85% increase in year one

Track students recruited through all sources, with year over year increase Student recruitment increase through YELP, LinkedIn and via text message

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Online contact list increased by 20% 25.3% increase in year one

Increase social media followers by 50% Social media followers increased by 25% in one year

A minimum of 15 news stories in local press and 2 national press articles within 3 years

One international press article 10 local press articles

Using a financial metric to demonstrate economic benefit We have a calculation of economic benefit reported yearly in the annual report

Enabler 3: Support our Staff

JobTrain staff were identified as essential to the achievement of all our strategic goals, and a key element of our strategic plan is to engage with staff in continual improvement in the work environment at JobTrain. Through a survey and focus groups, JobTrain staff indicated a high level of satisfaction working for JobTrain and most would recommend JobTrain as a place to work. However, management continues to consult with staff through focus groups and feedback surveys to determine areas that need improvement and to continually improve support for staff. New compensation and benefits packages were introduced last year, with more flexibility and choice, and a second year of staff-wide performance reviews and consultations were carried out. Staff were engaged and collaborated on work plans and the strategic plan, and have been instrumental in deciding on areas of focus and emphasis for the work plan to achieve the strategic planning goals.

JobTrain’s Theory of Change

As an organization, JobTrain’s Theory of Change, including the building blocks that will help us realize our mission and our vision, is contained in our strategic plan. JobTrain also has built a Theory of Change for individuals, and is centered on the belief that every person has the potential to succeed. In order to succeed, people need to develop a sense of this potential in an atmosphere of support and determination. Individuals develop a pathway as part of their participation at JobTrain that allows them to realize their potential, based on their individual needs. To help each person achieve success, JobTrain moves individuals along a pathway that includes constant feedback and the engagement of employers in our program and with our students to ensure that the pathway will lead to a good quality, successful employment.

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In order to adapt to changing needs, we have developed several feedback points, including not only our focus groups with employer technical advisors, but also with students, volunteers, community partners, and staff. Our programs undergo yearly evaluations where we review our Student Learning Objectives, which, if achieved, we believe will lead students to successfully realize their potential. As well, through our Western Association of Schools and Colleges (WASC) accreditation process, JobTrain participates in a detailed self-study and external review process. Student Learning Objectives: 1. Students will demonstrate the academic and vocational skills required to obtain an entry-

level position in their field. 2. Students will demonstrate the positive attitude and work habits necessary for career success. 3. Students will demonstrate the creativity, critical thinking, communication, and collaboration

skills required in their field of employment and make a positive contribution to their community.

4. Students will demonstrate understanding of the career ladder in their chosen field and how to

progress from an entry-level job to more responsible positions. To reach these goals, our students must begin by having access to our programs from the widest possible number of entry points. This is built into our pathway, and is also strongly emphasized in our new pathway program with the Sequoia Adult School and Cañada College. Students then go through a series of assessments, and receive coaching and mentoring to help them identify a pathway of success and help them access the supports, learning and programs that have the best chance of a successful outcome. This is followed by orientation and a pathway choice of training and/or other services, followed by participation in the program and 1-year follow up.

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Our Participant Pathway: Participant enters JobTrain Participant is provided with assessment and support Participant attends orientation and pathway choices Participant completes program of choice and is evaluated Participant is provided with job development counseling Participant receives follow-up support for one year. The following chart provides some detail on each of these steps in the Pathway:

Multiple entry points, including: Peninsula Works One-Stop; membership only Employment Development Department (EDD); Register at CalJobs Community Agencies; e.g., homeless shelters, recovery and re-entry programs Sequoia Adult School Cañada College Probation Officer/Service Connect/CalTrans JobTrain website and social media

Assessment, Coaching, and Mentoring Assessment of skills, interest, and aptitude Analysis of supportive services needed Agreement with appropriate referral agencies, including Sheriff’s Department, if needed Opportunity for potential students to shadow training programs Building of essential skills, career and goal planning, and job development services

Orientation and Client Pathway Choices Career plan assistance Pathway of direct job applications/interview/essential skill process and support services Upgrading skills – GED, ESL, Mathematics, etc. and resume and interview plans Services available – job readiness, placement support, technical and upgrade training, skills training, or college track program For those entering training, they must meet the program requirements

Programs for JobTrain Students to Attend: Participation in JobTrain programs, e.g., student assemblies, attendance awards, community events, trainee of the month, holiday celebrations, employer events (mock-interviews, resume preparation, online professional profile preparation), graduation Technical training Essential skills: 10-part program, including job readiness, anger management, communication skills, creative problem solving, managing at work, and customer service Career guidance services Resume and interview preparation; creation of a LinkedIn profile Job fairs, union interviews, and employer meetings

One-year Follow-Up for All Students Check-in with former students to provide support in keeping a job and discussing career pathways Invitations to attend workshops and seminars focused on employment retention and career planning, as well as JobTrain job fairs Ongoing meetings with employers to ensure appropriate skill set and essential skills balance, and make introductions between employers and students

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APPENDIX A: Financial Picture Over the past three years, JobTrain has seen some changes to its source of revenue, with a significant increase in its foundation revenue. It has seen a decline in government grants and government contracts. Our intention, as outlined in our strategic plan, is to grow our recurring revenue models and to pursue a growth campaign to expand our funding base. All planned new programs are tied to a source of funds. JobTrain was pleased to be the recipient of the Paul M. Cook Trailblazer Fund, started by his family in honor of Paul’s 90th birthday and his more than 30 years of dedication to JobTrain. The fund will be used to launch 3 key areas of the Strategic Plan: Essential Skills, new programs tied to emerging job growth industries, and seed funding to help develop our social enterprise. Below is a breakdown of where our funds came from over the past 3 years:

Financial reporting for the past Fiscal Year:

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Income Statement & Balance Sheet - Fiscal Year 2015

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APPENDIX B: Key Partners and Relationships:

In-House Partners Cañada College MyPath

Carpenters Local 217 - CPRW Peninsula Family Service

Community Legal Services of East Palo Alto PeninsulaWorks One-Stop

EDD - Employment Development Dept. San Mateo County

Goodwill Single Stop

Kara - Grief Counseling Stanford University

Laborers 461 - SFPUC Student Conservation Association (SCA) Lawyers Committee for Civil Rights Tax-Aid

Legal Aid Society of San Mateo County

Community Partners

Boys & Girls Club East Palo Alto North Fair Oaks Community Center

CALSO NOVA

City of East Palo Alto Nuestra Casa City of Menlo Park One East Palo Alto

Collective Roots Ravenswood Family Health Center

CPWR Renaissance Business Development Dept. of Child Support Services (DCSS) Samaschool East Palo Alto Senior Center San Mateo County Child Support Services

Ecumenical Hunger Program San Mateo County Probation

El Concilio of San Mateo County San Mateo County Sheriff's Office

Free At Last Second Harvest Food Bank

Human Services Agency (HSA) Sequoia Adult School InnVision Shelter Network Service Connect PACT

Jewish Vocational Services Shelter Network of San Mateo County

Job Training and Opportunities Program (JTOP) SFPUC St. Francis Center

Kiwanis Club of the Bayshore Community - East Palo Alto Stanford Community Law Clinic

Laborers Training Center Women's Recovery Association (WRA)

Lewis and Joan Platt East Palo Alto Family YMCA Workforce Development

Maple Street Transitional Facility (MSTF) Youth and Family Enrichment Services (YFES) MidPen Housing Corporation

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Members of JobTrain’s Technical Advisory Committees Include: AccentCare Level 10 Construction Addus Healthcare LinkedIn Adecco LivHOME Ageless Home Care Services Lytton Gardens Always Best Care Magis Care American CareQuest Inc. Matched Caregiver American Heart Association Mission Hospice APEXCARE Nazareth Vista Skilled Nursing Facility

Apple Northern California Building Trades Joint Apprenticeship Training Committee

Arcadia Office Team Atherton Healthcare Operating Engineers No. 3 Atria Hillsdale Manor Palm Villas Bay Legal Party Staff Bay Area Caregivers Pathways BluBridge Peerless Coffee Bon Appétit Management Co. Perfect Edge Cutlery BrightStar Plasterer Apprenticeship Brookside Skilled Nursing Planned Parenthood San Jose Carlmont Gardens Plumbers Apprenticeship Carpenters Apprenticeship Power Personnel Carpenters Union Local 217 Professional Computer Support Cement Masons Local 300 Ravenswood City School District City of Menlo Park Rebarber Construction City of Palo Alto Reliable Caregivers CLP Resources RES2 CPWR Rest Vendor Delta Star Manufacturing Salesforce

Divine Home Care San Francisco Public Utilities Commission (SFPUC)

Dry Wall Lather’s Apprenticeship San Mateo County Event Center Facebook Select Staffing Familiar Surroundings Senior Helpers Generations Healthcare Silverado Gentiva Hospice Slingshot Recruiters

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Golden Pacific Home Health Speaker HR Consultant Google Stanford Health Care HomeAide Home Care Stanford University Home Care Assistance Sunnyvale Health Center Home Care Specialist Sutter Health Homecare California Synergy HomeCare Home Instead SYSCO HPSM TE Connectivity IBEW The Sequoias Independent Chef TiVo Intel UCSF Medical Center Intuit VA Palo Alto Health Care System Jefferson Union High School District Vi Retirement Care Communities Jobvite Villa Sienna Khan Academy WalkMe Kitchen By The Hour WindRiver Labor Union Local 270 W.L. Butler Construction, Inc. Laborers Local 261 - Northern California District Council of Laborers Workday

Laborers Training Center

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Thank You to Our Donors July 1, 2014 – June 30, 2015 $100,000+ Eustace-Kwan Family Foundation Google.org Sobrato Family Foundation The Grove Foundation Tipping Point Community $25,000 to $99,999 Anonymous (2) Frank J. Caufield Chamberlain Family6 Taste of Salt12 Taconic Fund11

Brook and Jeff Cook Frederick and Faith Duhring William C. Edwards Facebook, Inc. Gerald Hurwitz and Susan Borkin John and Marcia Goldman Foundation KPMG LLP Leslie Family Foundation Lovewell Company John P. and Tashia F. Morgridge Patrick and Tamar Pichette San Francisco Foundation Sand Hill Foundation Silicon Valley Community Foundation The Kimball Foundation Morgan Family Foundation The Walmart Foundation Volckmann Family Foundation Woodlawn Foundation Workday Foundation

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$10,000 to $24,999 Anonymous Asset Management Company Component Fund of the Maine Community Foundation Averill Cook13 Anne and Gerald Down Alan Eustace and Kathy Kwan Genentech, Inc. Richard and Anjali Hanley J&J Air Conditioning, Inc. Kaspick/Termohlen Family3

Charles and Annette Keenan Carl V. and Shirley S. Larson Wade and Chisato Loo Eric Mason and Erin Peterson Duncan L. and Shirley C. Matteson McNellis Family1 Mendelsohn Family3 Gordon and Betty Moore Dean O. Morton Myrtle L. Atkinson Foundation Russell and Helen Pyne Scandling Family Foundation3 The Almanac Wells Fargo Foundation Wells Fargo $5,000 to $9,999 Anonymous (2) Bank of America Joan and Louis Braddi John and Kelly Brookes Colligan Family1 The Cook Family Fund5 Jesse Cool Hugo De La Torre Elizabeth and Bruce Dunlevie Arne and Christy Ericson

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Keith A. Flaum John and Jackie Gachina Eric and Elaine Hahn5 Heising Simons Fund1 Brenda and Jim Herrington Robert Kricena and Katherine Shigeta Joan F. Lane Ana and Dan Marshall John T. Meaney Paul and Antje Newhagen Foundation3 Novo Construction Ronald Perkins and Carol Bruce5 J/J Petricciani Foundation Jonathan and Judy Rattner Jake and Robin Reynolds Fund3

Ted and Linda Schlein SVB Capital Thomson Family Trust Onnolee and Orlin Trapp Union Bank Foundation Vermeil Family Fund3 $2,000 to $4,999 Curtis Abbey Anonymous (2) Bank of America Matching Program Bank of America Merrill Lynch Pierce Fenner & Smith, Inc. Joel and Wendy Bartlett Brian and Barbara Beattie Anthony Bettencourt Barbara and Bill Binder1 Boston Private Bank & Trust Company Ed and Mary Lee Cannizzaro Sukhinder Singh Cassidy and Simon Cassidy Catered Too, Inc. Sohi and Chi-Hua Chien Juliet Chu and Eugene Khaw Edward Colligan Lynn and Kenneth Cox5

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Philip S. and Elayne R. Dauber Steve Dostart and Sharon Indira Meers Irwin and Concepción Federman John C. Fiddes and Karen D. Talmadge Fischer Family Fund1 Frank, Rimerman + Co. LLP Danny and Janet Fujii-Yeh Gachina Landscape Management Harvey and June Hammer Paul and Kate Healy Dr. Leslie C. Hsu and Dr. Richard A. Lenon, Jr. J&J Air Conditioning, Inc. Richard and Susan Jacobsen5 The Janopaul Family Fund3

Hans and Sylvia Jeans5

Clay and Sarah Jones Lund Foundation3 Mackenzie Family3

Markkula Foundation Sue and Bill Miklos Norcal Group Northern California Carpenters Regional Council Northern California District Council of Laborers Peter Parkinson and Nora Sobolov ProInsurance Services, LLC Amy Rao Rotary Club of Menlo Park Ellen and Robert F. Sawyer Fund3 Todd and Marjel Scheuer5 Steven E. Schmidbauer and Martin P. Herrick Schmidt Family Foundation5 Stanford Memorial Church TA Associates Management, L.P. Jerome and Catherine Debs and the Bodri Fund2 Traum Family6 Coach Tara VanDerveer Isaiah O. Vi Jeffrey B. Volckmann Jeanne and Leonard Ware

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Rita C. Williams and Lindsay Bowen Canice Wu and Anita Cole Peter and Gail Yribar $1,000 to $1,999 Edward Acton Anonymous (2) Bruce Arthur Paul and Deborah Baker5 Kelly and Brett Battles Richard and Geraldine Boucher Dick and Sandra Boyce5 Bradley-Kleiman1 Ralph and Betty Britton E. J. and Faye S. Brophy Curt and Dudley Carlson John Carswell John and Pamela Caywood Jeffrey T. Chambers and Andrea Okamura1 Lawrence and Cynthia Chang Stephen and Diane Ciesinski and the Kalele Foundation Frances Codispoti and Kenneth Schroeder5 Patrick D. Daley and Dagmar Wedel Matt and Erica Damelio Gordon and Carolyn Davidson5

Elizabeth Dickinson Carl and Meredith Ditmore5 Robert A. Dolin Don and Anne Stager Family Foundation Randy Komisar and Debra Dunn5 Susan Ellis and Mark Linton3 Shirley R. Ely The East Creek Fund3 Joseph and Barbara Evans Richard Falk and Ms. Francine Falk-Allen Nancy A. Federspiel and Robert F. Fisher Peter and Karen Filice Eric Filipek William and Cynthia Floyd

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Ford Land Company James R. Forster Girvin Peters Landscape Barbara and John Glynn Cory and Nicole Goligoski W. Maxwell Goodman Lynn Gordon and David E. Simon Fund4 Dick and Anne Gould Greene Family1 Russell B. and Deborah A. Hall1 Ross and Karen Heitkamp Herzig Family Foundation3 Bruce Homer-Smith and Winnifred Homer-Smith5 Hillard and Honor Huntington Rex and Elizabeth Jackson Kurt and Sue Jaggers1

Lucie Jay Deborah and Werner Ju JoAnn Kemist Vivian Kral and Tom O'Dowd Paul and Jackie Kuckein Kevin MacFee Anthony and Linda Meier Melmon Foundation Anna W. Mok Timothy J. Moore and Elizabeth Lindquist-Moore Jody and Abigail Mortimore Niehans Family4 Mr. and Mrs. Ronald Oehm John and Lynn Peterson W. Jeffers Pickard1 Edward Poleselli George and Barbara Purchase5 O. Thomas Purl and Martha S. Purl William and Connie Ring Michael Rissi Theres and Dennis Rohan Foundation1 Bernard Ross Allen and Cynthia Ruby

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Safeway Foundation Sribalan and Vidya Santhanam Say Hey Foundation, Inc. Ann and Robert Schilling George Schmitt William and Marilee Schroeder Rick and Lauren Schwartz Kuo Sharper3 Martha Shirk1 Eric Small Srinija Srinivasan3 Steel Family10 Jeff and Sharon Stricker Tate Family TD Ameritrade Clearing The Doering Family Foundation, Ltd. Edward and Gail Thompson Peter Thornycroft Alice Wallace Iain Watson Sharon and Will Williams David C. Wilson and Janet A. Weiss Howard and Katherine Wolf $500 to $999 Eli Abbe5 Anonymous (6) Barry and Amy Asin Russell Bacon Edward and Jimi Barnholt Bruce and Patricia Bastl Stephen Beck and Jane Baxter Lynda Bernhard Fred and Betty Bialek Braff Family Fund3 Steve and Gayle Brugler5 Christine A. Chidlow Eve and Herbert Clark Ronald and Carol Clazie

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Thomas H. Clewe1 William L. Coggshall and Janet K. Littlefield James C. Dehnert and Patricia Worthington Catherine DeLuca Charles Sieloff and Sally Dudley5 Robert K. Eulau Teri and Joe Eyre Sally Falkenhagen Luke Farley David and Diane Feldman1 Lolly Font John and Laura Foster5 Derek P. and Sally A. Freyberg Richard and Nancy Goldcamp5 Werner Graf Martin and Dorothie Hellman Hewlett-Packard Rob and Mary Hurlston Lisa Huynh John and Jacque Jarve Kathy and Rob Jones5 Mary Frances Jourdan James and Chrystal Kafka Mike and Martha Kahn5 Julie Kaufman Tom P. Kaweski Richard and Gina Kelley Michael Kelly David D. and Maureen E. Kennedy Kennedy/Jenks Consultants Kevin L. Klesenski William and Donna Krepick5

Mrs. Marcus A. Krupp Diane Lamotte Michael Lannoy Robert Lawrence Nancy Lieberman Live Oak Lions Club, Menlo Park Ronnie Lott

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Karen Lundberg Madsen Family Foundation Nick Marikian Mary and Bruce Marsh Hubert and Rachelle Marshall Dr. James D. and Renee Masterson Margaret Mc Ninch Lena McCleary and Andrew Keane The McElwee Family Alan and Nancy McGee Angela and Robert McIntire Stephen and Jami Nachtsheim Daniel and Ann Nitzan Kellee Noonan Carl and Sherrill Nordling Linda Norton Dr. David D. Oakes and Ms. Sheila Botein George and Karen Offen Nancy Painter Wayne and Tammy Parker John and Barbara Pavkovich J. David and Valerie K. Powell Anne and Christopher Ream Daniel H. Rich and Abbie Dorosin Debra Robbins Ulrico and Anne Rosales Henry and Beverly Rowen Jozef S. Ruck and Donna S. Ito Mili Sarrazin Mary M. Schiffmann Francis X. Schumacher and Nina Friend John Shott Charles A. Smith and Ann D. Burrell SRI International The Hans and Elizabeth Wolf Foundation Jerry Tinney Jeffrey and Meribeth Van Dorp Vartanian Family Foundation3 J. Arthur and Charleen M. White

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Riley and Virginia Willcox Ruth Woodruff5 Scott and Joan Wylie Mara and Russel Yarp Dr. and Mrs. John A. Zderic John Zeisler Zoback Family4 Up to $499 Matthew Abbott Deborah Abel and Michael Price Joanne Abel Philip G. Abrahamson and Dana Shelley Carol Ach Douglas and Judith Adams Agilent Technologies Employee Giving Campaign Sylvia and Edwin Alderman Philanthropic Fund2 William and Marilouise Alfano Donald and June Allan Aaron J. Alter and Mary L. Lalakea AmazonSmile Foundation Ross Anders Dean S. Anderson Ann Anderson Mary E. Anderson Bill Anderson Weston and Jeannette Anderson Stephen P. Andrew Anonymous (19) Judith Appleby Joanne and David Arata Katherine J. Armstrong and Joanne M. Sanders Kaylyn and Michael Armstrong Donna and Eugene Arrillaga Avidbank Charles R. Bacon and Cynthia Dusel-Bacon James W. and Nancy E. Baer Brandon Bailey and Becky Bartindale Donald and Jean Baker

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Sandy Bardas Jost and Heidi Baum Richard A. Baumgartner and Elizabeth Salzer Josh Becker and Jonna Hunter John W. and Virginia A. Beman Daniel and Lynn M. Benas Mary Bender and Stephen Hoyt Robert and Jo C. Benson Martin M. Berndt Susan L. Bernhard John A. Bernhardt Mark and Susan Bertelsen Linda Beyce Mr. and Mrs. Tito Bianchi Timothy and Carolyn Biglow5 Jack and Betsy Birnbaum BlackRock Matching Gift Program Cathy Blake Patricia Blumenthal, Ph.D. Patricia Bocook Mr. and Mrs. John R. Boice Susan Boiko Under Sheriff Carlos Bolanos and Mrs. Bolanos Dr. Martha W. Bond Lennea and Arlene Borg Sandi Bovenizer-Albert Bruce and Susan Bower Roger Bowie Carolyn and Steve Bowsher Boys and Girls Club of the Peninsula Martin R. and Diane S. Brandt John and Sharon Brauman Peter and Laura Brewer Stephen and Mary Jo Brimhall Jeremy J. Brown Richard Brown and Anita Schubert Brown Dr. Michael J. Brugos D.D.S. Douglas and Ann Brunner Thomas M. Brunner

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Carl Buck Gloria Buckham Martin and Patricia Buerger David and Barbara Bunker Toby C. and Barbara J. Burgelin Lillian L. Burt Karen L. Butterfield-Tetrud and James W. Tetrud Douglas and Robert L. Byer Michael R. Cabak Donald and Mary Sheila Caddes Dr. and Mrs. David O. Caldwell Jon-Frederick L. Campos Mike Campos Cañada College Margaret H. Carney Daniel and Katherine Chappelear William and Althea Chesney Richard and Joyce Chiarenza Ruth and George Chippendale Michael and Christine Clarke Classic Car Wash Robert and Susan Coffman Morton J. and Janet S. Cohen Paula Cooper5 Harlan and Yolanda Cooper Robert Cooper and Irene Ralston Lt. Roger Copeland John J. Corcoran Kyle A. Corcoran Constance Crawford Stephen Cross Dr. and Mrs. Douglas Daetz Joshua Danovitz John Davis Dawes Family Fund3 John De Bell Marilyn and Robert De Grasse Esther and John Dechow5 David Demartini

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Reid and Peggy Dennis Jui Deshpande Albert and Dora Dien Mr. and Mrs. Stephen Dohrmann Kathleen Donovan Mary Louise Dorr Mia Doster Donald Drumright and Darsha Davidoff Richard Duda Stuart and Marjorie Dufour John C. Eckels M.D. Cathey L. Edwards Peter and Marian Buchanan Egbert Martha E. Elderon Alonzo and Mary Emery Basil and Annabelle Emery Adrienne Eng Wallace and Ruth Erichsen Mary Ericsson Jerald R. Evans Edward and Lois Everett Barbara L. Evers Eric and Sonali Fain Michael and Candy Farbstein Patricia Faust Anne M. Feldhusen Bambi W. Fernandez Fidler Family1 Bruce Field Paul L. Fink and Anita Sande Alan S. Fisher and Dr. Barbara R. Sommer David S. Flamm and Margaret Stevenson Anthony Flores Harry L. Fox Michael Fox Barbara and Stephen Fox Mr. and Mrs. Gregory R. Fretz Meir and Dafna Friedlander Samuel Friedman and Lauren Stein

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Hal M. and Hilda J. Friedman Jay H. Friedrichs1 Cynthia Friend and Robert Madix1 Vlad and Renate Fruchter Bryan M. Furlong Deborah E. Gallegos Maisie Ganzler Kelli and Alam Garcia Linda Gass GE Foundation Robert and Bonnie Gerlach Nery G. German Thomas and Kathe Gibboney Tyra Gilb Jo Rawlins Gilbert Hillary Gitelman Annette Glanckopf Blanca R. Gomez Hall and Theresa Gong Leonard Gonzales Goodwill of Silicon Valley Google Matching Gifts Program Assemblymember Richard Gordon Herbert A. and Bonita S. Grand Jonathan Graves and Marci L. Lamb Brook Gray Fred and Maryhelen Greaves Peter Green Lea and Brian Greenberg Robert L. Greenfield David and Karen Gregory Karen Grove Joe and Barbara Gurkoff2 Mr. and Mrs. David B. Gustavson Geri Hadley and Ronald Cote' Stephen Halprin Douglas and Joyce Hamilton Shirley and David Hammond Lorraine and Noble Hancock

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Anthony and Mary Louise Hanley Robert Hardaway Thomas and Carolyn Harder Cynthia E. Harlow Joyce and James Harris Family1 Judith W. Harris2 Frances B. Hart Edward S. and Abigail H. Hartford Shuji Hasegawa Tiffany Hautau Michael Havern Tommy and Nancylee Hawkins Gary and Patricia Hedden Sandy and Frank Hedley William Heinz Thomas C. and Barbara P. Heller Virginia Henke Hershey Quon Charitable Gift Fund1

H. Langdon and Charmian Hilleary Michael E. and Ruth H. Hodos Stephanie G. Hoffman Robert A. and Lindsay Hogue Christine I. Holt Gretchen W. Hoover Edwin and Ramona Hormozian Kenneth R. Hower and Vivian Bens-Hower Joseph and Nancy Huber InfoStretch Corporation Richard C. Ittner Cynthia R. Jacobson Amir Jafari Ann B. Jeffries Florence M. Jensen James and Rosemary Jepson Charles and Barbara Joan Johnson Robert S. Johnstone Cynthia Jose Andrea G. Julian Kahn Family1

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Ronald and Stacy Kahn Steven Kalikow Douglas A. and Rebecca D. Karlson Judith Kays Joe Kelly Michael A. Kelly Sarah Kelsey and William F. Forrest Kenna Family Trust Dorothy B. Kennedy Judith A. Kerfoot Emily and Martin Keyser Carolyn D. Kiely Joy O. Kim Michael A. Kinsella Kirkpatrick Family1 Robert and Edie Kirkwood Dana and Jay Klein Edward S. Klotz Anna Ko Anne P. Kortlander Barry Kramer Sherwin and June Kravitz Barbara Kuehn Dr. and Mrs. Ralph A. Kuiper L. Cecil and Anne M. Lamb Doris Landman Eivind G. Lange Paul and Margaret Lansky Amy L. Lansky Barbara W. Lawson David Lee Dr. P. H. Leiderman and Dr. Gloria F. Leiderman Donald Lenarduzzi Shawn and Carol Leonard Douglas G. Levick Leonard Leving Joshua and Sarah Levy Ann and George Limbach Gary E. Lindgren

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Roger and Clelia Lion Edward and May Lipinsky James G. Little and Linda K. Persson Robert Litwiller Linda S. Liu Peter and Sonja Lobban Lowney Family3 Anne and Brent Lucas Craig and Kathleen Lund Tracy Lyles Peter and Heather Macdonald Marion MacGillivray Annette M. Machado Joan and Ib M. Madsen Carl Madson Pamela Magie Gary Mandelstam Sandra T. Manning and Sara F. Tretbar Donna Marcus Patricia M. Markee Robert Markert and Pattie Pape Robert Marsh Lois Marshall-Ward and Jerry Ward Janet A. Martin Dr. Gerald A. Marxman Dr. and Mrs. Robert C. Master June Matsueda Mr. and Mrs. John F. Matthews Stepheny P. Mc Graw Sylvester and Johnnie Mc Guire Graig and Janet K. Mc Hendrie Dennis P. and Lori E. McBride James and Marjorie L. McCandless Elizabeth McDougall Edward and Betsy A. McGuigan Mary N. McNamara Lynn McRae Charles and Karen Mesirow Harold and Jane Meyers

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Evelyn Mickevicius and Ingrid Dreuth Microsoft Matching Gifts Program Theodore and Janice Mill Whitney Miller Irene Miller-Guaraglia and Paul Guaraglia George and Beth Mills Edward and Sumaya Miner Goro Mitchell Douglas and Beth Mohr Clem and Jane Molony John and Susan Monson Mr. and Mrs. Kenneth G. Moore Kevin W. and Pingya Li Moore George and Barbara Morris David and Karen Morrison Jerry and Sheri Morrison Peter and Jacqueline Moseley Anne G. Moser Robert and Harriet Moss Kathleen and Peters Much Assemblymember Kevin Mullin Donald and Lillian Munakata Carol A. Munch Abigail and Michael Munro John B. and Linda L. Murphy Karen L. Myers Jeff Nakamoto Jim and Harriet Nakano Nancy and Hoyt Nelson Peter and Elizabeth Neumann Mai T. Nguyen and Hugo Steemers Lela G. Noble Barbara G. Noparstak and Duane Bay Keith and Leslie Ota Nordman Robert and Betty Lou Nordman Mary Jo Norling Notre Dame Institute No. 124 Harold R. Novotny Paul and Liz Nyberg Family Fund3

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Eileen A. and Robert M. O'Brien Bruce and Anita Ochieano William Oldfield Bud and Ann Oliver One East Palo Alto Carol Peters and John O'Neill David Oppenheimer and Elaine Sulzberger5 Oracle Matching Gifts Program Marianne W. Palefsky Amelia Palomera Kathy M. Parks and M. J. Fisher G. Lyndall Parsons Paul and Lauri Pastrone Robert and Joan Patch Jane M. Paulson Brian Perkins and Cathrin Callas C. R. Perrault Paul F. Perret Alan Petersen and Janis Peterson Susan Petro Jeff Phillips Deborah Picar Lee and John M. Pierce Michael and Susan Plass Jill Podolsky Julie Ann Poimiroo Ann Poulson Virginia Procter Project WeHope Stephen and Sandra Pursell John and Sandra W. Pyne Sui Quan Ramasamy Simpson Family1 Christine Rammler S. D. Ramsey, Jr. Gordon Readey J. Richard and Karen S. Recht Jan Reed Margaret Reeves

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William and Ann Regan Rob and Julie Reis David B. and Frances H. Reneau Janice Reynolds Edward and Verne Rice Rosemary Richard Jon and Carol Richards Jean Ringe Lawrence and Martha Rippere Angela M. Robbiano Randy R. Robinson and Debra J. Robinson John and Kelly Rodman Mary Frances Rominger Barbara Ross Donald and Sarah Ross Steven and Karen Ross Walton T. and Jean C. Roth Doron Rotman Jacqueline B. Reynolds-Rush Tim Russell Mr. and Mrs. Kenneth E. Rutherford John and Kitti Salera San Mateo Credit Union Sanders Family3 Bruce Sandys Doris C. Santana Edwin and Ruth Satterthwaite Leif and Annette Schaumann Stephanie Schley Reverend and Mrs. William T. Schooler Joanne D. Schott Janice M. Schreckengost Andrew Schultz Mr. and Mrs. Richard Schumacher Bernice Schwabacher Martin and Roberta Schwartz Shirley F. Schwoerer A. Carlisle Scott and Thomas Rindfleisch Barbara Seaney

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John P. Serafin Elisabeth Martin Sesek and Edward Sesek5 Costa and Julie Sevastopoulos Wilfred Seymour Barbara P. Sheldon Steven E. Shladover Stuart and Terry Silverman Thomas and Deanna Slater Walter and Judith Sleeth Slingshot San Mateo County Supervisor Warren A. Slocum Gail Slocum David and Lenelle Smith George and Lora Smith Holly Smith Gregory Smith Lund J. Smith Lyle Smith Kathy Smith Sheila Smith Michael R. Sogard Janice Sommer Dr. Frank and Mrs. Karen Sortino Robert G. and Betty A. Spiegelman James E. and Jane C. Springgate Roshni and Murari Srinivasan Jeffrey W. Stallings Stalt, Inc. Stauffer Family Fund3 A. Gladys Stavn Nancy Steege Wendy and Peter Steinebrunner Sarah W. Stephens Homer and Mallory Stevens Barbara and Charles Stevens2 Helen I. Stewart Dorothy H. Stivers Elizabeth and Frank Stockdale Herbert and Marjorie Stone

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Larry and Carmen Stone Aaron Strauch and Farish Haydel Harlan E. and Melissa D. Suits Rebecca Sunseri Steve E. Surtees Marilyn B. Sutorius Chad Sutton Eleanor H. Swent Fielding N. and Mary Jane Tapp Richard and Rita Taylor Eliot F. and Christine L. Terborgh Joseph and Anne Terhar Family9 Timothy and Sally Tomlinson Fund1 Frederick and Nomi Trapnell Gisela M. Trias Tuchman Family2 Brett Tucker and Flora Wu Clarence V. Laiwa, Jr. and Valerie Tulier Elvin Tyler Dr. and Mrs. John Urquhart Ho van Melle1 Linda and John Verhulp Tony Vierra Gerald and Lillian Wagner Steve Wallace Nancy and Rich Walsworth Evelyn and Christian Walter Roger and Joan Warnke Gerald and Connie Watanabe Suzanne Weeks Kathleen S. Weiss Susan Wells Elizabeth Wenzel William and Jeanne Weseloh5 John and Lynn Wiese5 Gregory F. and Carolyn G. Wilbur Henry and Abigail Wilder Donald J. Wilhelm Robert and Nancy Williams

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Mrs. Todd G Williams Kathy Williams and Dan Putman Bruce and Elinor Wilner Jonathan and Barbara Windham1 Millicent G. Wisnom Chris A. Witzel and Mary Jo Ottman Melissa T. Wolfe, J.D. Barbara and John Woods Marzette O. Woods Bruce and Ariel Wooley Gerald and Artemas Yaffe Lawrence R. Yang and Jennifer W. Kuan5 Peter and Gail Bates Yessne Dr. Patricia C. Yeung and James Harris Grace S. Yoshida and Robert G. Ting Kathryn Young Jennifer Yu Richard and Susan Zare Zynga.org In-kind Gifts Eli Abbe and Jessica Arner Arthur E. and Rena L. Albert Rosa M. Alcaraz Barbara Allen Conway Wiley Anderson Mr. and Mrs. Attles Scott Baker Bank of America Merrill Lynch Pierce Fenner & Smith, Inc. Megan Beachler Jac Bergman Lynda Bernhard Jim Blake Zachary Bogue Behzad Boroumand Sandi Bovenizer-Albert John Bowley Phyllis Breiner Marsha Brock

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Mr. and Mrs. Charles H. Brock Jeff Brody Rayna Brown Cemco Steven Chang Richard and Joyce Chiarenza Joe and Suzanne Cholko Tiffany Choy and David Speer Perkins Cole Jesse Cool Judith Cornez Hugh Cornish Sharon Kristensen Sarah Donaldson Kathleen Donovan Dan and Sunny Dykwel Edgewood Center for Children and Families Electronic Arts, Inc. Darrell Eng Peter Eng Karen and R. Ersted Vonnie Estes Scott Evans Dr. Susan Farrell Mr. and Mrs. Herbert Fischgrund Winfield and Barbara Foster Four Seasons Hotel Silicon Valley Karen French Gachina Landscape Management Geoffrey's Diamonds & Goldsmith Nery G. German Nancy and Richard Goldcamp Stephany Gonser The Goodmans Google Sunny Goyal Linda Graser David and Karen Gregory Georgina Guitron

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Sergio Gutierrez Russell and Deborah A. Hall Lisa Hallenbeck Holly and Eric Hanson Bernadette Harland Mr. and Mrs. Nick Harris Nicole J. Harris Jessica Henricks Joan and Alan Henricks Thea Henry-Hamilton Hewlett-Packard Susan Hine Judith Holiber Thomas Holzer Hotel Griffon IKEA East Palo Alto J&J Air Conditioning, Inc. J. Lohr Vineyards & Wines Rex and Elizabeth Jackson Linda C. Jackson Bernice and Louis Jahnke Marguerite B. Janopaul Joshua Ets-Hokin, Photographer Randy Karel J. Scott Kaspick and Susan Termohlen Diane Kaufman Leslie Keenan Nicole Kememy Joan Lane Ken Lawler Martha Leviant Susan and Daniel Lockwood John P. T. Lowe Rachel Luck Kimberly Lutjen Thomas A. Madriz Lois Marshall-Ward and Jerry Ward Matt and Betsy Matteson Jacqueline and Richard Mayer

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Stepheny P. Mc Graw Nancy and Daniel McMahon John McNellis Martha Meyer Frederick and Kayleen Miller Irene Miller-Guaraglia and Paul Guaraglia Mark and Patricia Mitchell Clem and Jane Molony Ronalo Bruce Nate Florence Nixon Nancy and William Peacock William E. Peacock Sandra Pearson Perfect Edge Cutlery Patrick Pichette Mary Piniella Ann Poulson Verity and Geoff Powell Michael Pritchard Priscilla Quiocho Rob and Julie Reis Revolution Foods, Inc. Daniel H. Rich and Abbie Dorosin Louisa H. Rozo Safeway, Menlo Park Linda Sako San Mateo Credit Union S. Saxe Beth Schmoller Second Harvest Food Bank Marc Shaw Maria Sichon Marie Simonart Eric Small David and Lenelle Smith Alexandra Smith James Sokol Mark Soltau Sprinkles Cupcakes

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Linda St Claire Linda Stevenin and Cynthia Stevenin Karen and Peter Stine Myriena Jo Stokes V. Surty SusieCakes Bakery Dorothy Tarrant Cheryl Tassa TE Connectivity John Tegtmeier Throndson Barbara Troupin United Airlines John and Cheryl Volckmann Erica Walden Everett Walker Diana T. Wallace Wells Fargo WhatsApp Lawrence White Paul Wiefels John and Lynn Wiese Michael and Virginia Williams Kay Williams Mr. and Mrs. Worster Anita Wotiz Calvin Yee Carolyn Yee Vincent Yue 1 Donor-advised fund of The Fidelity Charitable Gift Fund 2 Donor-advised fund of the Jewish Community Endowment Fund of the Jewish Community Federation of San Francisco, the Peninsula, Marin and Sonoma Counties 3 Donor-advised fund of Silicon Valley Community Foundation 4 Donor-advised fund of the Vanguard Charitable Endowment Program 5 Donor-advised Charitable Gift Account at Schwab Charitable Fund 6 Donor-advised fund of Morgan Stanley Global Impact Funding Trust Inc. 7 Donor-advised fund of the Benevity Community Impact Fund, a fund of American Endowment Foundation +

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8 Donor-advised fund of the Los Altos Community Foundation 9 UBS donor-advised fund of National Philanthropic Trust 10 Donor-advised fund of Goldman Sachs Philanthropy Fund 11 Donor-advised fund of Rockefeller Philanthropy Advisors 12 Donor-advised fund of The Community Foundation of The National Capital Region 13 Donor-advised fund of Wendling Fund of Berkshire Taconic Community Foundation We have made every effort to list donors accurately. If you have any questions or concerns about this list, please contact Reshma Putnam at (650) 330-6436 or email her at: [email protected].

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Board of Directors

Wade W. Loo, Chair Ruben Abrica Jesse Cool Teri Eyre Clarence J. Ferrari, Jr. Richard Hanley

Jerry Hurwitz Clay Jones J. Scott Kaspick Vivian L. Kral Tamar Pichette Kristin Reinke

Becky Sunseri Charlene Trinh Elvin Tyler Tara VanDerveer Michael Williams Rita C. Williams

Strategic Advisory Committee Paul Chamberlain, Chair Frank Caufield Paul M. Cook Susan Ford Dorsey Dick Gould

Ronnie Lott John Lovewell Duncan L. Matteson Hon. Becky Morgan

Dean Morton Russell Pyne John Sobrato John Volckmann

JobTrain

1200 O’Brien Drive, Menlo Park, CA 94025 Tel.: 650-330-6429 Web: www.jobtrainworks.org