Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State PERFORMANCE OF PHCN IN THE SOCIO-ECONOMIC DEVELOPMENT OF KADUNA SOUTH LOCAL GOVERNMENT OF KADUNA STATE BY MOHAMMED AISHA ABUBAKAR U14PA3041 BEING A PROJECT WORK SUBMITTED TO THE DEPARTMENT OF PUBLIC ADMINISTRATION, AHMADU BELLO UNIVERSITY, ZARIA. IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF BACHELOR OF SCIENCE (B.SC) DEGREE IN PUBLIC ADMINISTRATION AUGUST, 2016 i
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
PERFORMANCE OF PHCN IN THE SOCIO-ECONOMIC DEVELOPMENT OF KADUNA SOUTH LOCAL GOVERNMENT OF KADUNA STATE
BY
MOHAMMED AISHA ABUBAKAR
U14PA3041
BEING A PROJECT WORK SUBMITTED TO THE DEPARTMENT OF PUBLIC ADMINISTRATION, AHMADU BELLO UNIVERSITY, ZARIA. IN PARTIAL
FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF BACHELOR OF SCIENCE (B.SC) DEGREE IN PUBLIC ADMINISTRATION
AUGUST, 2016
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
DECLARATION
I Mohammed Aisha Abubakar hereby declared that this project entitled:
“Performance of PHCN in the Socio-Economic Development of Kaduna
South Local Government of Kaduna State”. Written and undertaken by me, in
partial fulfilment of B.Sc Public Administration in Ahmadu Bello University, Zaria.
______________________________ ______________
Mohammed Aisha Abubakar Date
U14PA3041
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
CERTIFICATION
This project entitled: “Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State ” by MOHAMMED AISHA ABUBAKAR meets the regulations governing the award of B.Sc Degree in Public Administration in Ahmadu Bello University, Zaria and is approved for its contribution to knowledge and academic presentation.
_________________________ __________________
Dr. A.A. TIJJANI Date
Project Supervisor
_________________________ __________________
Mal. Abubakar M. Goga Date
Project Coordinator
_________________________ __________________
Dr. Hamza A. Yusuf Date
Head of Department
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
DEDICATION
This project is dedicated to Almighty Allah who has seen me through my
educational pursuit in life, and to my beloved parents, for being the sources of my
inspiration, may Allah prolong your life with good health and his guidance
(Ameen), and for the moral support towards my education.
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
ACKNOWLEDGEMENT
All praise goes to Allah the Lord of the world whose mercy, favour,
blessings and guidance has helped me throughout my life.
A special thanks to my supervisor Dr. A.A Tijjani for his guidance that
helped to improve the quality of this research work. May Almighty Allah guide
and protect him.
My sincere appreciation goes to my lovely brothers and sisters, Engr.
Kabiru Sallau, Aliyu Umar Balarabe, Ahmadu Sallau, Faiza Sallau, Asma’u
Sallau, Abdullahi Sallau, Hamza Sallau, and my loving friend Hajiya Maryam
Moh’d Ketso. May Allah bless you all for your endless support (Ameen).
Furthermore, I would also like to acknowledge my parent Late. Alh. Sallau
Abubakar and Hajiya Maryam Moh’d may your souls continue to reest in Jannatul
Firdausi (Ameen).
My profound gratitude goes to my darling husband Alh. Salihu Abdullahi
Bature for his endless love and support may Allah bless you abundantly
(Ameen).
Lastly to my friends and well wishers, I pray Allah bless you all.
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
ABSTRACT
This research work is geared towards the “Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State” as a tool for Rapid Socio-economic Development with a particular reference to Barnawa Business Unit. the objectives of this study include amongst others: to identify whether political interference in PHCN Barnawa Business Unit has lead to employment of unqualified personnel: To access operational problems been faced by PHCN Barnawa business unit in areas of distribution, generation, billing and bill payment; Determining measures, how resource allocation will compliment investment made by organization. Survey research method was used in the research design and data were collected using both primary and secondary sources. Simple percentage was used to get the sample of 50 from the total population from the organization that stood at 89 as at 29th May, 2015. Chi- square method was used to test the formulated hypothesis, the null hypothesis were rejected. Also relevant review of related literature was made and system theory was employed. Therefore, was recommended that autonomy should be given to PHCN as a whole so that political interference will be erased; Technical expert should be recruited such as engineer, technicians, computer genius, for this will enhance their productivity and performance in socio-economic development. Since most of their service involved field work rather than paper work.
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
TABLE OF CONTENTS
Title Page- - - - - - - - - - - i
Declaration - - - - - - - - - - ii
Certification - - - - - - - - - - iii
Dedication - - - - - - - - - - - iv
Acknowledgement - - - - - - - - - v
Abstract- - - - - - - - - - - vi
CHAPTER ONE
GENERAL INTRODUCTION
1.0 Introduction- - - - - - - - - 1
1.1 Background of the Study- - - - - - - 1
1.2 Statement of Problem - - - - - - - 3
1.3 Research Questions - - - - - - - 5
1.4 Research Hypothesis - - - - - - - 7
1.5 Scope and Limitation of the Study - - - - - 7
1.6 Significance of the Study - - - - - - 8
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
1.7 Research Methodology - - - - - - - 9
1.8 Population of the Study - - - - - - - 10
1.9 Definition of Relevant Terms - - - - - - 12
CHAPTER TWO
LITERATURE REVIEW AND THEORETICAL FFRAMEWORK
2.1 Introduction - - - - - - - - - 13
2.2 Concept of Performance -- - - - - - - 14
2.3 Theoretical Framework; - - -- - - - 37
CHAPTER THREE
HISTORICAL BACKGROUND AND ORGANIZATIONAL STRUCTURE OF
PHCN
3.0 Introduction - - - - - - - - - 44
3.1 Historical Background of PHCN Barnawa Business Unit - - -
- - - - - - - - - - - 44
3.2 Organizational Structure of PHCN Barnawa Business Unit - - -
- - - - - - - - - - - 53
3.3 Source of Fund - - - - - - - - 59
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1 Introduction - - - - - - - - - 60
4.2 Data Presentation - - - - - - - - 61
4.3 Data Analysis - - - - - - - - - 66
4.4 Major Findings of the Study- - - - - - - 84
CHAPTER FIVE
5.0 SUMMARY, CONCLUSION AND RECOMMENDATION - - 85
5.1 Introduction - - - - - - - - - 85
5.2 Summary - - - - - - - - - 85
5.3 Conclusion - - - - - - - - - 86
5.4 Recommendation - - - - - - - - 87
Bibliography
Appendix
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study
Electricity is very important for both social and economic development; it is
an essential tool in the manufacturing industries by virtue of its versatility and
convenience in use. Electricity generated in the world, is used for industrial
purposes and undoubtedly has been a major factor that has contributed to the
now prosperity of most advanced countries.
The performance of electricity can be seen in the prosperous successful
economics of Asia country, such as China and South Korea that led to the
development of their infant industries through small and medium scale
enterprise. More also, South East Asia, such as Thailand and Singapore now
being followed by others such as Indonesia and Malaysia are among the world
leaders in agriculture and other agro-allied products.
The necessity and relevance of power supply to the development of all
sectors of human Endeavour in our present times makes it the starting point for
Nations to attain greatness.
Thus lack of constant supply of electricity is the major factors that have led
to closure of many industries that had in the past provided employment to
hundreds of thousands of Nigerians. Those in operation are finding it difficult to
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
cope due to the high cost of running generator for their production. It also led to
inflations as providers of services; do add extra cost to consumers.
Electricity performance had in the transformed the united state economy,
bringing a revolution in their transport sector, most especially the creation of a
dynamic manufacturing sector such as iron, ore, copper, oil and coal. Also the
trans-application, railways and trains, those that ran from the east coast to the
Midwest are now modernized into electric speed trains.
Thus, Anyebe (2008) noted that “development is used to refer to the total
transformation of a system, thus when used to describe a Nation it implies a
progression from a lower and often undesirable state to a high and preferred
one”. It involves growth in the institution and structural base of the economy
especially the energy utilization which is often used as a development index.
From the above, it is obvious the that effects of electricity usage reverberate
through the economy, serving as a source of energy for industrial and
commercial outfits as well as widespread domestic use, cannot be overwoked.
Thus, electricity generation serves as an outlet for the product of other industrial,
like coal, fuel, oil, natural gas and diesel.
The electric power supply in Nigeria is indeed a critical infrastructure which
requires urgent remedy. The problem of epileptic power supply in the country has
become a nightmare to Nigerians. The intention of the provision of this
infrastructure is suppose to make comfortable and increase the standard of
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
living, provide essential building blocks for the diversification of the economy and
set the economy on the part of development.
1.2 Statement of Problem
The period of 1950s and 1960s marked the determination of the government of
developing countries to ensure responsibilities for the performance of their
economy, thus, implementing key portion of their developmental plans through
state owned firms. They are powerful agents for socio-economic development
especially in the areas of provision of employment and social services (like
electricity). This explains in part why governments all over the world including
that of Nigeria, have shown diverse interests in the establishment of Power
Holding Company, ranging from formulating policies guiding their establishment
of outright ownership. A critical survey of the economy of Nigeria was undertaken
and was discovered that power holding of Nigeria are established to accelerate
national economic development under conditions of shortage of capital and
structural defects on private business organizations to provide for the prosperity
of every Nigerian so that the country is not held to ransom by a group of self-
centered, wanton and unscrupulous entrepreneurs.
The Nigerian experience with power holding company of Nigeria has been a
disappointing one, due to the performance below expectation as attested to by
criticisms and public statement leveled against them. In other words, the
performance of these enterprises according to Mbanefo is very revealing;”a
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
research into 150 companies and enterprises as at the end of 1983 showed that
the returns of government, N3.211 billion investments were only 1%. Other
criticism put forward against power holding company of Nigeria ranges from
ineffectiveness, unwarranted or incomplete monopolistic nature, inefficiency to
the enigmatic issue of corruption. This argues that the performance of power
holding company of Nigeria are not viable to accelerate national economic
development and hence do not justify the amount of funds expanded on them.
Mohammed (1998) is of the view that power holding company of Nigeria are also
criticized for being “unresponsive” to the changing requirement of growing and
dynamic economy because they lack tools to translate into reality the hope of
their successful commercial operation, in achieving the objectives of providing
adequate and efficient electricity supply, the PHCN barnawa business unit has
been confronted by a myriad of problems hindering the effective performance of
its functions. These problem ranges from lack of dedication on the part of the
management and junior workers to sabotage or misuse of electricity equipment,
corruption, obsolete equipment and unwillingness by people, groups and
organizations to pay for the service provided by PHCN to enable it achieve its
objectives. These entire attendant problems are pointers to inefficiency on the
part of the management, which makes it an increasingly difficult for power
holding company of Nigeria to grow and improve in terms of socio-economic
development.
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
There were also inadequate financial control system that lead to high level
of corruption, diversion of materials(Transformers, Meters and polls) that are
meant for socio-economic development.
Political interference also contributed to the employment of unqualified
staffs that are not been able to carryout their official duty in Barnawa business
unit that lead to the hindrance of socio-economic development.
1.3 Research Questions
The following are my research questions
1. Why has Government always interfere by recruiting unqualified personnel
lacking the technical ability to handle its operations?
2. Is PHCN having adequate funds to carry out its operations, and by
extension taken care of the welfare of its staff?
3. How has resource allocation complemented investment made by PHCN
Barnawa Business Unit to improve its performance toward achieving a
good socio economic development?
1.4 Objectives Of The Study
The objectives of this study among other things is to evaluate the role and
effectiveness of PHCN Barnawa Business Unit, the low performance of
management by understanding a preliminary study of management activities
using available journals, observation, public comments and opinion in our
national dailies and magazines as source of information their come out of the
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
recommendations as to how to make management of PHCN better and result
oriented.
The aims and objectives of this study are:-
a. To identify whether political interference in PHCN, Barnawa
Business Unit has lead to employment of unqualified personnel.
b. To access operational problems been faced by PHCN Barnawa
Business unit in areas of distribution, generation, Billing and Bill
payment.
c. To determine measures, how resources allocation will complement
investment made by the PHCN, Barnawa Business Unit.
1.5 Research Hypothesis
This research project has the following research hypothesis formulated,
that guide the researcher in carrying out the research work.
H0: The dilapidated state of the PHCN Barnawa business unit equipments is not
responsible for their poor performance
H1: The dilapidated state of the PHCN Barnawa business unit equipments is
responsible for their poor performance.
H0: The inadequacy of funds is not responsible for the poor performance of
PHCN Barnawa business unit
H1: The inadequacy funds is responsible for their poor performance of PHCN
Barnawa business unit.
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
1.6 Scope and Limitation of the Study
The scope of this research work will focus on the evaluation of the
performance of power holding company of Nigeria, Barnawa Business Unit. The
study covers the period from 2008-2015.
From the study, (interview) some of the respondents were difficult to
research on because they don’t want to dispose on open up for me to get the
needed information.
This study was to examine the evaluation of the performance of power
holding company of Nigeria (PHCN) as a tool for rapid socio economic
development. As regard this study, there was the problem of finance, the
research had the financial constraint to overcome related to the collection of
information. Collection of the needed data was not at all that easy in PHCN
Barnawa business unit, as there was reluctance on the part of PHCN officials
who behaved as though the researcher as some altered motive order than
academics. The feared that as a no one could be trusted in the present Nigeria
situation, that giving information to outsider may run their career. There was not
enough finance for sufficient materials and the time is not enough and other
resources to embark on wider coverage. Notwithstanding, the researcher was
able to collect some necessary data for this project.
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
1.7 Significance of the Study
Apart from the fact that the study aids the researcher in deepening his
knowledge in the subject matter, the findings of this research add to him
scholarly and would serve as future research topic for others.
The study on the performance of PHCN, Barnawa Business Unit could aid
the practicing personnel manager and government when borrowing from
recommendation to improve their necessary equipments needed for service
delivery. This will boost the level of productivity in the locality as services
providers, residents and commercial consumers and waiting for a positive
charge. It is hoped that the findings of the study will assist managers and
management in improving the performance of PHCN Barnawa Business unit, it
hope that the study will encourage the understanding and proper utilization of
PHCN plant, structures towards better goals attainment
However, the study is an attempt to bring out and examine the common
contribution or positive impact of PHCN of socio-economic development taking
into consideration its common problem which militate against effective
performance of PHCN.
The study will also encourage the effective and proper utilization of the
power holding company plans and structure towards better goal attainment.
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
1.8 Research Methodology
This study is the result of data collected from primary and secondary sources.
The primary sources here refers to original information obtained by the
researcher through personal interview, questionnaires and obtained from books,
past data, articles and documents of the organization being studies. Thus, the
researcher in course of the research work survey method was used.
1.8.1 Sources of Data Collection
The two sources of data collection that will be used are the primary and
secondary source of data.
Primary Source
The collection of data in this area is by interviewing and administering of
questionnaire to the management of PHCN barnawa business unit.
Secondary Source
Secondary source of data used, were available records, published
materials from the authority, news papers, magazines and available literature
containing material on the subject matter.
1.9 Population of the Study
The total population in Power Holding Company of Nigeria (PHCN)
Barnawa business unit is about 89 (eighty nine), made up of 7(Seven)
Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
CHAPTER FIVE
SUMMARY CONCLUSION AND RECOMMENDATION
5.1 Introduction
This chapter, the researcher presented what he has discovered during his
research work in respect of evaluation of the performance of Power Holding
Company of Nigeria ( PHCN). The researcher also recommended so many ways
in which organization can strategize to improve on their performance towards
meeting the needs and aspiration of its consumers especially in Barnawa
Business Unit.
5.2 Summary
In summary, it is deduced that the performance of PHCN Barnawa
Business unit is dependent on a variety of factors, mostly from external
environment.
The analysis of data revealed that the poor state of the equipment of
PHCN grossly accounts for its performance which has not been sufficient and
adequate over the years.
Also, that the general public behavior especially non-payment of bills and
vandalization of their equipment has hampered their performance.
Lastly, it is discovered that lack of technical expertise has also contributed
to the poor performance of the PHCN Barnawa Business Unit.
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
5.3 Conclusion
An analysis has been made in this research to evaluate the performance of
PHCN Barnawa Business Unit in distributing electricity in Kaduna metropolis.
The research made analysis of data mostly in the form of questionnaire
administered to the staff of the Power Holding Company of Nigeria (PHCN)
Barnawa Business Unit responses to the questionnaire which have been
presented in simple tables and interpreted in percentages have validated most of
the view of the staff of PHCN Barnawa Business Unit in distributing electricity to
the locality.
The analysis revealed that PHCN Barnawa Business Unit has great impact
in determining the level of commercial activities; this is informed by the quantity
of electricity supply, the organization was able to distribute which is dependent
on their equipments performance needed to stand the pressure of the demand.
This led to the acceptance of hypothesis one which states that dilapidated PHCN
equipments has been responsible of its poor performance over the years.
It was discovered that PHCN Barnawa Business Unit, as a sub-system is
been influenced by some external factors such as funding by headquarters or
parent head. This factor to a large extent determines their level of performance.
Responses to the questionnaire also revealed that the general public acts
of vandalism and non-payment of bills thwarted the PHCN performance.
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
Negative vices such as corruption to a large extent have also accounts for the
poor performance of PHCN Barnawa business Unit.
It is hoped that the analysis contained in this chapter will assist the PHCN
Barnawa Business Unit in improving on their performance, so as to effectively
and efficiently distribute electricity to meet the entire demands of the populate.
5.4 Recommendation
The researcher of this project work, having successfully analyzed and
presented the findings of this research, thereby recommend that.
1. PHCN Barnawa Business unit, should upgrade their equipments to suit the
modern technological growth and advancement; this will assist them in
meeting the demand of the general public. There should be direct link
between Transmission Company and PHCN Barnawa Business unit rather
than being dependent on headquarters supply. This will erase the
unnecessary delay and influence by the headquarters.
2. Autonomy should be given to PHCN as a whole so that political
interference will be erased. Technical experts should be recruited such as
engineers, technicians, electricians and computer genius for this will
enhance their productivity and performance since most of their service
involves field work rather than paper work.
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
3. PHCN BARNAWA Business Unit, should be given some rights and powers
to source for external funds rather than depending solely on allocation from
parent head and government which is not timely adequate.
4. Even though effort has been made by the researcher to research on the
performance of PHCN Barnawa Business Unit, recommend that more
scholars and students should venture into this field so as to develop more
understanding of the operations, functions and importance of the
organization.
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
BIBLOGRAPHY
Accounting Dictionary “Dictionary of Accounting terms 2005 Administration Abuja; shaereef”
Anyanwu J.C etal (1997)“The structure of the Nigeria Economy: Onitsha Yeb Ltd”
Anyebe A.A (2008)“Reading in Development”
Ariyo Adeola (2009)“PHCN, The way Forward University of Lagos”
Chaji Shehub (2009)“Still on the Ban of using generators”
Cole (1978)“Management and theory practices, Guerncy press; Channel Island: London”
Harvey Campbell (2004) “Business Dictionary”
Ladan Isah (2009)“Public Administration in Nigeria Seminar paper” Nigerian Privatilization Journal Programme March 2007
Ojo F. (1998)“Personnel management theories and issues, Lagos Allied Emart.com”
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
AppendixDepartment of Public Administration, Ahmadu Bello University,Zaria,Kaduna State.
Dear Respondent,
REQUEST FOR FILLING OF QUESTIONNAIRE
This questionnaire is designed for a research project titled “Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State ”.
The research is being undertaking in partial fulfillment of the requirement
for the award of Bachelor of Science in Public Administration, Department of
Public Administration, Ahmadu Bello University, Zaria .
Please kindly complete this questionnaire as honestly as you can by
ticking where necessary. Your opinion and information supplied will be used
purely for academic research purpose only and such information will be treated
with utmost confidentiality.
Thank you.
Yours faithfully,
Mohammed Aisha Abubakar
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
SECTION A
(BIOGRAPHIC DATA)
Please tick [√] where it is appropriate
1. SEX?
MALE [ ] FEMALE [ ]
2. AGE?
18-30YRS [ ]
31-40YRS [ ]
41-50YRS [ ]
51 and above [ ]
3. Academic
WASSE and below [ ]
OND/NCE [ ]
HND/Bsc [ ]
M.sc/PHD [ ]
4. Marital status
Single [ ]
Divorced [ ]
Widow [ ]
Married [ ]
Separated [ ]
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
Widower [ ]
5. How long have you been serving with this organization?
2 – 5yrs [ ]
6 – 10yrs [ ]
11 and above [ ]
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
SECTION B
Hypothesis One
Ho: The Dilapidated state of the PHCN Equipment is not being responsible for
their poor performance.
H1: The Dilapidated state of the PHCN Equipment is being responsible for their
poor performance.
1. Is your equipment in good condition?
Yes [ ]
No [ ]
2. Is the dilapidated state of the PHCN equipment responsible for their poor
performance?
Yes [ ]
No [ ]
3. Is your organization effective in discharging their duties?
Yes [ ]
No [ ]
4. Does your organization provide supply of electricity?
Yes [ ]
No [ ]
5. Does the headquarter interfere in your performance through inter
department transfer?
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
Inter-department Transfer [ ]
Funding [ ]
Transmission of Electricity [ ]
6. Does political interference affect your activity?
Yes [ ]
No [ ]
7. Is training courses, exams and interviews and superior subordinate
supervisor, guideline provided to check the effective performance of staff?
Training Courses [ ]
Exam and Interview [ ]
superior subordinate supervisor [ ]
Hypothesis Two
Ho: The inadequate fund is not responsible for their poor performance
H1: The inadequate fund is responsible for their poor performance
8. Is the inadequate funds responsible for your power performance?
Yes [ ]
No [ ]
9. Are the funds meant for your organization properly utilize?
Yes [ ]
No [ ]
10. Does failure to pay bill of the general public affects your performance?
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Performance of PHCN in the Socio-Economic Development of Kaduna South Local Government of Kaduna State
Yes [ ]
No [ ]
11. Does the PHCN have sufficiency fund available?
Yes [ ]
No [ ]
12. Does the resources allocation complement investment made by PHCN,