ABC ABC ’s of Learning Teams Adrienne Keane, PMP, MAPP January 17, 2013 Content Copyright © 2013 Project JumpStart. All rights reserved.

ABC’s

of Learning

Teams

Adrienne Keane, PMP, MAPP

January 17, 2013

Content Copyright © 2013 Project JumpStart. All rights reserved. DRAFT

About Me2

Swampscott, MA – Orange County, CA– Pelham, NH

PMI Chapter Leader & Fellow

Master of Positive Psychology

MarathonerPassionate about creating

high performing teamsInspire People To Be Their Best

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Why Learn to Learn?

Team learning behaviors correlate with less team stress and greater project success

Teamwork is essential for project success Projects are non-routine Need constant adaptation Turbulent external environments Changing requirements and

market needs Learning brings teams together Learning reduces team stress Learning supports current &

future project success

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Who’s Responsible?

+ +

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8 Learning Team Behaviors

Experiment

Seek feedback

Analyze errors

Communicate errors

Explore different perspectives

Co-construct meaning

Reflect on processes Reflect on outcomes

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Ask Learning Questions

Build on Strengths

Continuously Reflect, Prioritize and Act

TEAM LEARNING LESSONS✪

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Great results begin with great questions

• 80 / 20 rule

• Learner versus Judger

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Judger Learner

Who’s to blame?

How can I prove I’m right?

How did I get stuck with the worst team?

What’s wrong?

Why is that person so clueless & frustrating?

Why bother?

What happened?

How can I create a win-win?

What are my choices?

What works?

What is that person feeling, needing, wanting?

What’s possible?

What kind of questions do you ask?

What are the facts?What assumptions are we making?How else can we think about this?

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Ask Learning Questions

Build on Strengths

Continuously Reflect, Prioritize and Act

TEAM LEARNING LESSONS

✪

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Build on Strengths

“…one cannot build on weakness.

To achieve results, one has to use all the available strengths…

These strengths are the true opportunities.

To make strength productive is the unique purpose of the organization.”

Peter Drucker, The Effective Executive

Team Learning: Strengths Spotting13

CreativeCuriousLeadershipDeveloper

HumorousZestfulPlayfulAnalytical

PersuasivePersistentDevotedUnselfish

MaximizingCommunicativeCourageousFacilitative

AdaptabilityFuturisticDisciplineStrategic ……..

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Ask Learning Questions

Build on Strengths

Continuously Reflect, Prioritize and Act

TEAM LEARNING LESSONS

✪

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Reflect

Prioritize

Take Action

Regular team process focus

• Team meetings

• Goal Setting & Review

• Process Retrospectives

• Formal Project Checkpoints

• Post Project Review

• Leader 1:1s

• Iteration Retrospectives

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Reflect on the good and the bad

Learning Matrix

Analyze

Prioritize & Action to Solve the Real Problem17

Why

Why

WhyWhy Why

Problem Statements

Action Plan1. 2. 3.

(Symptom)

(Symptom)

(Symptom)

(Symptom)

(Root Cause)

5 Why’s

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A Final Lesson – Do Try this at Home!

http://marshmallowchallenge.com/Instructions.html

May run this 6 min video. Had to delete to mail the PPT.

http://marshmallowchallenge.com/Welcome.html

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Key Take Aways

• Create space for learning• Ask learning questions• Set team learning objectives• Reflect on team processes regularly• Adapt and adjust• Understand and use team strengths• Solve for root causes, not symptoms• Lead by example• Appreciate learning behaviors• Make team learning a priority!!

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“One thing is sure. We have to do something. We have to do the best we know how at the moment…If it doesn’t turn out right, we can modify it as we go along.”

Franklin D. Roosevelt

“Tell me and I forget. Teach me and I remember. Involve me and I learn.”

Benjamin Franklin

Let’s Reflect: What Have You Learned?

“Question everything!”Albert Einstein

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Website: www.project-jumpstart.com

Email: [email protected]

LinkedIn: www.linkedin.com/in/adriennekeaneTwitter: adriennekeane

Content Copyright © 2010 Project JumpStart. All rights reserved.