Aastra Mobile Client Introduction Workshop

© Aastra Deutschland GmbH - 2014

Aastra Mobile Client

Product Introduction AMC 4

PLM

19.08.2015 Aastra Mobile Client 4

© Aastra Deutschland GmbH – 2014

What is the Aastra Mobile Solution?

The AMC solution adds an FMC package

to Aastra’s product portfolio

Fixed Mobile Convergence (FMC)

• Merges mobile and fixed network telephony

• Enables access to fixed line features

• Offers enhanced availability

• Reduces costs

• Increases productivity


One FMC solution across all Aastra platforms


Benefits of FMC

‘One Number Concept’

Immediate availability on desk,

on corporate grounds (WiFi), or

on the road (cellular)

No mobile number to disclose

Enables truly mobile workplace

Integration of mobile workers

like technicians or consultants

19. August 2015

Connectivity

One number

FMC Use Cases


Benefits of FMC

Know who is calling - TrueCLIP See who is calling you via

cellular or VoIP (including name from central dir.)

Enterprise Telephony Features - Intuitive GUI for fast access

to most used call features

Central Directory - Call from company directory (central data

base, LDAP, CRM system)

Control your availability - Log-in/out from AMC; working /

leisure time

Work-Life balance – separate business from private

calls

19. August 2015 FMC Use Cases

Convenience


Benefits of FMC

Fixed line phone rates on outbound calling – including

international calls

No Cellular Charges when using WiFi – cellular offloading

enabling e.g. cheaper contract with fewer minutes

Reduce Roaming Charges to a minimum when travelling - LCR

functionality, Callback, WiFi

Change SIM card in foreign countries to eliminate roaming

charges


Cost Saving


End User

• Key PBX telephony functions (CFWD, Transfer, Enquiry, Conference,

Take, etc…) available on cell phones

• Reachable anywhere – anytime , via cellular or WiFi

Administrators

• Easy to deploy Apps for all relevant cell phone platforms available

• Seamless integration with PBX

• Turnkey central device configuration management

Company

• Features & cost savings

• Better communication and productivity

• Seamless integration of remote workers

Benefits of the AMC Solution

August 19, 2015 FMC Use Cases


Customer profiles for Mobile UC

All companies using telephony

Sales oriented companies – frequent

travellers

Service companies – people on the

road

Small companies – one man show

People regularly working mobile; on

and off campus

Extending the working / standby

hours by travelling through mobility

Cost Control – LCR functionality

BYOD – bring own cell phone, but

separate work calls

August 19, 2015 FMC Use Cases


Use Case: Information Worker

One number

One mailbox to check with

MWI

Mobile number of employee

hidden for privacy

Cost savings:

• Making Long Distance or

International Calls

• Reduce cellular minutes

through WiFi use

Field sales force, field

technicians, supervisors, …



Use Case: On Campus Coverage, Mixed

Environments …

Improve coverage in basements,

factory floors, etc. through WiFi

and stay reachable

Full integration with your

campus mobility solution (e.g.

DECT)

Car salesman – reachable on

test drive outside on fixed

number by using AMC instead of

campus mobility



Use Case: Road Warrior


Improved communication while

travelling

One Number concept

Cost saving through LCR and

WiFi use when travelling

Access to corporate phone

book, TrueCLIP, convenience

features


Use Case: Small Company

Company owner has single

number for:

• Wired = Office

• Remote = IP-Phone in Home

Office

• Mobile = Cell phone with AMC –

logged in/out for working hours

• One mailbox

Non-disclosed mobile number

Cost savings:

• Long Distance / International

outbound calling

• Reduce cellular airtime through

WiFi at home or in office



Vertical Health Care

Hidden mobile number for

doctors, external surgeons,

emergency doctor etc.

User’s extension fully

integrated into hospital comm.

with addn. functionality e.g.

Alarming

Reachable through Call

Center, Attendant, etc.

Cost saving but reachable

everywhere:

• WiFi in hospital

• Cellular otherwise



Vertical Hospitality

Ensure availability of staff

Leverage in house WiFi

infrastructure

Cellular used as fallback or in

case of incomplete coverage

Integration with

Communication Server for

Features (e.g. Transfer or

Line State Display)

Integration with Attendant as

used e.g. on Front Desk

Can be mixed with on campus

mobility solution



Why Aastra FMC?

Aastra fixed mobile convergence (FMC) offers:

• Real one-number-concept – inbound and outbound!

• Privacy whenever you want – DnDafter closing hours

• Most important PBX features on your mobile phone – company phonebook, transfer, conference, …

• Easy to use graphical user interface –blends with your smartphone!

• High acceptance with latest smart phones such as Apple, Blackberry or Samsung



Solutions for every Business Size

Aastra Mobile Client Controller for every size of company or call server

AMCC Compact

AMCC-130

Virtualized

Up to 50 users

Up to 250 users

Up to 5000 mobile users



AMC 4.2 News



AMC Controller 4.2

AMC Controller 4.2

• Status: GA

• Platforms: MX-ONE, Aastra 700, Aastra 5000, OpenCom 100 / 1000,Aastra 400

• Content:

• Cent OS6 SW image support

• Display MTC delivery status on call statistics

• Improved statistics

• Bugfixes

Notes:

• Tied to release of AMC 4.2


Aastra Mobile Client 4.2

AMC 4.2

• Status: GA

• Platforms: MX-ONE, Aastra 400, Aastra 700, Aastra 5000,

OpenCom 100 / 1000

• Content:

• BluStar Web Plugin support

• Fast VoIP/Single Mode toggle

• GUI Improvements for iOS devices

• BB 10.2 device support for Android Client

• Support of latest iOS releases

• Support of latest Android release

• Miscellaneous improvements and fixes


BluStar Web integration

BluStar web integration offers fast access to activities

See presence state of co-workers

19.08.2015 19Aastra Mobile Client 4


Blackberry OS 10 support

Blackberry Devices with OS 10 support available

The BB OS 10 AMC requires BB OS 10.2.1 and is based on the

Android Client



AMC Features and Functions



Convenience

Fast Access to Favorites and Functions

AMC 4 for iOS gives you fast access to your most important

contacts in the favorites tab

AMC 4 for Android offers you a Widget to easily access your

most used functions plus favorites directly

from the device home screen



Unified Communication with Aastra BluStar

AMC supports mobile presence if connected to an Aastra

BluStar Server (AMCC controller .18 release)

Set your BluStar User Presence Status from your mobile

See presence status of other BluStar / AMC users



Convenient, Reliable

Integration of mobile phone via AMCC with its Aastra

communication system

• Extension dialing

• Enterprise Telephony Features

Reliable operation with automatic baseband

selection (VoIP, cellular) and fallback – always

able to call even with no data connection

Convenient cost control – LCR functionality

automatically selects most inexpensive route



Call Server Feature Access

AMC provides intuitive access to common PBX features like e.g.

transfer and enquiry when in call

Control of call routing profiles

Login or out of AMC Solution (DnD)

Take



Take Your Call Away

You have an active call on your

desk phone and want to leave

the office without losing the call?

Using the function “Take” you

can easily take over the active

call with your mobile phone from

the desk phone

…and vice versa

No interruption of the call



AMC Directory Search

AMC Controller connection to enterprise directory via LDAP

• Enables seamless access to corporate directory

• Displays the name or phone number of the person calling you



Secure Mobile Calls

Licence required to enable encryption for Android and iPhone

TLS encrypted signalling

SRTP encrypted media streams for VoIP calls secure the

communication over insecure public networks


Public Network (WAN)

PBXSecure Network (LAN)

AMCCWiFi or 3G


AMC Outlook

29


AMC Outlook for Q3 2014

Support of new OS updates for iOS, Android and BB 10

Native line state for mobile devices

Support of Mitel MBG Solution

Support of Mitel MCD 3300

Usability improvements

…..

19.08.2015 30Aastra Mobile Client 4


Thank you!


Aastra Mobile Client Introduction Workshop

Documents