-
Page 1 of 14
महाराष्ट्र दरूसंचार पररमंडल छठी मंजिऱ, बी व गं, बीएसएनएऱ
प्रशासकिय भ न
िुहू रोड, सान्ताकु्रज़ (प), मुंबई. -400054 Maharashtra Telecom
Circle,
6th Floor, B Wing BSNL Administrative Building,
Juhu Road, Santacruz (W),Mumbai 400054
To, All BA/SSA Heads, Maharashtra Circle.
No. CGMT/MH/S&M CFA/ Franchisee ruling /2019-21/ Dated
05/05/2020.
Sub: Operation and Maintenance of CSC. Ref:1. Letter No.
CGMT/MH/S&MCFA/CSC/Franchisee ruling/19-21/18 dated 18/01/20.
2. Letter No. CGMT/MH/S&MCFA/CSC/Franchisee
ruling/19-21/30dated 20/02/20.
With reference to above, it is stated that as per reports from
various SSA; the tender of CSC Outsourcing either has not been
received or finalized (Reference Annexure I) due to complete
lockdown in the wake of COVID-19. Therefore, it is directed to
continue with the existing arrangement of manning CSC with
Franchisee /DSA as intimated vide letter at reference No.1 above
till the tenders are finalised and franchisees/vendors are
successfully on boarded to OCSC portal .All out efforts must be
made to finalise the tender at the earliest.
The on boarding of Franchisee/ Successful bidder for operation
and Maintenance of CSC on new OCSC portal created by ITPC, shall be
done by SSA Admn. Each SSA, therefore should appoint one SSA admin
for the purpose. The SSA Admin login to OCSC portal shall be
provided by Circle Admn. The Circle Admn at present is Shri Anil
Jadhav, JTO S&M CM % CGMT MH Mumbai, Mobile No 9422196969.
The following roles will be assigned to SSA Admin:
1. He/She will Create Franchisees or Agent
2. He/She will Create Counter Agent under franchisees
3. He/She will monitor Sales and franchisee and furnish
reports
Franchisee here means the successful bidder /Vendor whom the CSC
operation and Maintenance is outsourced. Franchisee shall be
assigned the following roles
1. View Counter Agents working under franchisee.
2. View all transactions done by Counter Agents.
3. All transactions will happen using Franchisee CTO UP and
MPIN, so
franchisee needs to maintain MPIN in the portal.
The detailed user manual is enclosed as annexure II and detail
training/ Webinar is being conducted by ITPC from time to time.
This is for information and necessary action.
Encl: AA Sd/
General Manager (S & M CFA & ITBP),
% CGMT MH Circle, Mumbai. Copy to:
1. CGMT MH Circle for kind information please.
2. CGM ITPC Pune for kind information please
3. GM S&M CM Mumbai for kind information and n/a please.
-
Page 2 of 14
Annexure-I
Sub: Operation and Maintenance of CSC.
Ref: Letter No. CGMT/MH/S&M CFA/ Franchisee ruling /2020-21/
Dated 05/05/2020
Sr SSA Status as on 30/04/2020 Total
CSCs
Tender
Called
1 Ahmednagar Tender process Completed. APO will be issued 35
20
2 Akola Extended submission 11/05/20, Opening 12/05/20 due to
lockdown. Floated by Amravati BA Head
11 8
3 Amravati Extended submission 11/05/20, Opening 12/05/20 due to
lockdown. Floated by Amravati BA Head
14 13
4 Aurangabad Financial Evaluation Done ( Response For 6 CSCs) 19
16
5 Beed APO will be issued ( for 2 CSCs), 2 CSC/rejected ,4
CSC/no participant At BA Head Ahmednagar
8 8
6 Bhandara To be refloated at BA Head Chandrapur 13 11
7 Buldhana Financial Evaluation Done ( Response For NO CSCs) 10
5
8 Chandrapur To refloat at BA Head Chandrapur 14 13
9 Dhule TOC Report sent for approval at GM, after approval TEC
will conduct.
18 14
10 Gadchiroli For Main CSC FB opened at BA Head Chandrapur 4
4
11 Goa Tender Published on 17/04 & Opening is 14/05/20 12
12
12 Jalgaon APO will be issued main CSC for others no response 20
20
13 Jalna Financial Evaluation Done ( Response For 3 CSCs) 5
5
14 Kalyan Tender Opened ,TEC In process 25 21
15 Kolhapur Date extended submission12/05/2020 & opening
13/05/2020 at BA Head Kolhapur
28 27
16 Latur TOC Report sent for approval at BA Nanded 13 13
17 Nagpur Date extended up to 15/04/2020. No response from
bidders. Tender will be refloated after Lockdown
21 19
18 Nanded TOC Report sent for approval at BA Nanded 16 16
19 Nashik TEC Completed & sent for approval to GM 26 26
20 Osmanabad FB will opened on 03/05/2020 6 6
21 Parbhani No participants, to be Refloat at BA Nanded 8 8
22 Pune Date of opening extended to 12/05/2020, date of
submission 11/05/2020)
33 33
23 Raigad Tender Opened ,TEC In process 14 12
24 Ratnagiri Date extended submission 12/05/2020 & opening
13/05/2020 at BA Head Kolhapur
11 11
25 Sangli Financial BID opened on 27/04/2020 15 15
26 Satara Financial BID opened on 27/04/2020 19 18
27 Sindhudurg Date extended submission 12/5/2020 & opening
13/05/2020 at BA Kolhapur
7 7
28 Solapur Tender cancelled due to less number of CSC included,
will be floated on 02-.05.2020 (23.05.2020 open)
16 16
29 Wardha To be refloated at BA Head Chandrapur 7 5
30 Yavatmal Draft ready, but Tender is not yet floated. 7 0
MH Total 455 402
-
Page 3 of 14
Annexure-II
User Manual
Franchisee Outsourced CSC Portal Application Version 1
Index Circle Admin Creation
Circle Admin Login and Functionalities
SSA Admin Login and Functionalities
Franchisee Login and Functionalities
Counter Agent Login and Functionalities
-
Page 4 of 14
Circle Admin Creation Circle Admin users will be created by ITPC
Development wing.
Please mail the Circle Admin creation in following Format to
Circle Name
Name
Role
Designation
HRMS No
Mobile Number
Email Id
Place of Posting
Once the Circle Admin user is created, they will be able to
Login to
Application using credentials as
Username: HRMS NO
Password: password
Note: Please reset the password after first time Login
Circle Admin Login and Functionalities
Role of Circle Nodal
Circle Admin will create SSA Admin for each SSA.
Monitoring sales and Franchisees via furnished reports
How to Login to Application:
Navigate to the Link given for OCSC Portal
Login using username and password
-
Page 5 of 14
A Dashboard will be visible to the user after login
How to create SSA Admin
Click on Manage Users in Menu Bar
Click on Add Button, a form will open, fill desired details and
click submit
-
Page 6 of 14
Note: Default password for all created users is ‘password’
Circle Admin can edit / Delete the added User simply by
selecting the desired user
in grid and click on Edit Button
Circle Admin can View Registered Franchisees by Click on View
Franchisee
Menu Option for circle.
-
Page 7 of 14
Circle Admin can View Registered Agents by Click on View Agents
Menu Option
for circle.
Circle Admin can View all Landline Transactions by Click on
View
Landline Transaction Menu Option in circle.
Circle Admin can View all GSM Transactions by Click on View
GSM
Transaction Menu Option in circle.
Circle Admin can View all Prepaid Transactions by Click on View
Prepaid
Transaction Menu Option in circle.
All the Grids used for displaying details provide user ability
to search /
filter records based on any column and value, screenshot is
given for understanding
-
Page 8 of 14
Select any column and then enter value in search text box, then
click Go
SSA Admin Login and Functionalities
Role of SSA Admin
SSA Admin will create Franchisees
SSA Admin will create Counter agent under Franchisees
Monitoring sales and Franchisees via furnished reports
How to Login to application?
Navigate to OCSC Portal URL, Login to the application using
credentials
-
Page 9 of 14
Dashboard will be visible to the user after login
How to Create Franchisee or Agent ?
Click on Manage Users in Menu Bar, and click on Add button in
grid, a form will
open, fill desired details and click submit
Note: Default password for all created users is ‘password’
SSA Admin can edit / Delete the added User simply by selecting
the
desired user in grid and click on Edit Button
-
Page 10 of 14
SSA Admin can View Registered Franchisees by Click on View
Franchisee
Menu Option in SSA.
SSA Admin can View Registered Agents by Click on View Agent Menu
Option in
SSA.
SSA Admin can View all Landline Transactions by Click on View
Landline
Transaction Menu Option in SSA.
SSA Admin can View all GSM Transactions by Click on View GSM
Transaction
Menu Option in SSA.
SSA Admin can View all Prepaid Transactions by Click on View
Prepaid
Transaction Menu Option in SSA.
All the Grids used for displaying details provide user ability
to search / filter
records based on any column and value, screenshot is given for
understanding
-
Page 11 of 14
Select any column and then enter value in search text box, then
click Go
Franchisee Login and Functionalities
Role of Franchisee
View Counter agents working under Franchisee
View all the transaction done by Counter Agent
All the transaction will happen using franchisee CTOPUP and
MPIN, so franchisee need to maintain the MPIN in the Portal
How to Login to Application:
Navigate to the Link given for OCSC Portal
Login using username and password shared over SMS
After successful Login for the first time screen to change your
password and
enter MPIN will be displayed
-
Page 12 of 14
Enter the information in the above screen like your new password
and MPIN of your CTOP UP and click on Save Changes.
After this, a Dashboard will be available with Menu containing
all available options
Franchisee can click on View Agents Menu Option to see all the
agents created under the franchisee
Franchisee can View all Landline Transactions by Click on View
Landline Transaction Menu Option by all agents under him.
Franchisee can View all GSM Transactions by Click on View GSM
Transaction Menu Option by all agents under him.
Franchisee can View all Prepaid Transactions by Click on View
Prepaid Transaction Menu Option by all agents under him.
-
Page 13 of 14
How to Pay Bill?
Click on Pay Bill menu option
Select the desired type of Bill pay like Landline/ GSM/
wings/DID/corporate Enter Mobil number/Landline number, Account
number (optional), Contact number or Email id for sharing receipt.
Then Click Next
-
Page 14 of 14
Click Next
Enter MPIN and click Finish, receipt will generated. You can
generate pdf or print
receipt using buttons
How to do recharge?
Click on Prepaid
How to take Duplicate Bill?
Counter Agent Login and Functionalities