A7 local immigration partnerships

Nottawasaga Inn ResortNottawasaga Inn Resort

WiseSolution Consulting 2

To identify groups that will coordinate and enhance local and regional service delivery to newcomers in Ontario

To promote innovation and efficient use of resources

To provide a collaborative framework to facilitate the development & implementation of sustainable, local solutions for the successful integration of newcomers


Made up of representatives from local or regional community organizations that provide services to or have an interest in the settlement and inclusion of newcomers

Responsible for developing: A Local Settlement Strategy, and

An Implementation Plan


Approx. 26 km2

Over 145,000 immigrants

Includes over 25,000 newcomers less than 5 years in Canada

Over 60 newcomer service agencies


To improve the social and economic integration outcomes of vulnerable newcomer populations through the creation and implementation of three neighbourhood settlement strategies and workplans

To involve newcomers, settlement service organizations, employers and other neighbourhood stakeholders in the processes to create 3 Councils & 3 neighbourhood settlement strategies

To create and implement detailed workplans and new pilot initiatives in the areas of service coordination and mentoring in all three neighbourhoods in a process that is linked and complementary

Our LIP Objectives


Bloor-Junction CouncilKensington-Chinatown-Annex

CouncilParkdale-Trinity Council


Newcomer Services Agencies Language Training Providers Employment Service Providers Community Organizations City of Toronto representatives Schools Boards Educational Institutions Hospitals & Community Health Centres Other Relevant Stakeholders


Transparent & Inclusive Processes Frontloaded Resources Designated Member Agency Representatives (to

maintain continuity) Involvement of Decision-Makers Community Development Approach Trustee Agency that is Participatory (rather than

Directive) External Project Facilitators Strong & Committed Steering Committee



Development of Broad Strategic Areas Focused on the “Big Picture” and the dreams for tomorrow

About the forest (not the trees)

About WHAT strategic goals we want to achieve Not about HOW we’re going to achieve them (included

later in the Action Plans)


Not limited to strategies that may be funded by CIC◦ Develop the strategies 1st

◦ Determine who may fund related strategic actions as part of action planning & implementation

Broad definition of Newcomer Willingness to look at newcomer needs

throughout their life cycle Support complementary network of diverse

service providers Commitment to “Matrix of Services”



#1 – Service Collaboration

#2 – Labour Market

#3 – Language Training

#4 – Newcomer Women

#5 – Youth, Children & Families

#6 – Newcomer Seniors

#7 – Newcomers Without Immigration Status


#8 – Social Inclusion

#9 – Health & Dental

#10 – Mental Health & Emotional Support

#11 – Family Breakdown

#12 – Newcomers Affected by Violence including elder abuse, child abuse, partner abuse, bullying, and

human trafficking

#13 – Marginalized Newcomers

#14 – Social Change




About HOW we’re going to achieve our goals Not about WHAT goals we’re going to achieve

About the DETAILSNot about creating the bigger picture (already done)

About the trees (not the forest)

About the rubber meeting the road – the WHAT, WHO, WHEN


ACTION PLANS SPECIFY:

A. WHAT – The actions needed to address each of the key issues and to reach each of the associated goals

B. WHO – Who will complete each action

C. WHEN – according to what timeline

Identification of detailed activities to begin to fulfill on the Local Settlement Strategies


Neighbourhood Working Groups Neighbourhood-Specific Issues Pilot Projects (on behalf of all three Councils)

Cross-Council Committees & Working Groups Key LIP-Wide Issues, Strategies & Coordination

Agency “Champions” Volunteer to Lead Pilot Projects or Designated Issues EXAMPLE: One agency leading process to host a Roundtable

on Access to Legal Services for Newcomers Multi-Agency Partnership “Champions”

Volunteer Partnerships to Lead Pilot Projects or Designated Issues

EXAMPLE: Group of agencies will lead pilot to develop a common referral tool and process)



KEY ACTION STEPS WHO WHEN

STRATEGY #1 – COOPERATION & PARTNERSHIP: Foster and promote a culture of cooperation, collaboration, and partnership in the delivery of services to newcomers in Parkdale-Trinity WDTLIP-Wide Partnerships & Coordination Committee:

- the development of a values-based framework to support the development of a genuine “Collaboration Culture,” including clarification of the LIP’s role in support project coordination and funding proposals

- the development of web-based collaboration tools, as well as collaborative program materials and administrative tools

- supporting funder collaboration

WDTLIP-Wide Partnerships & Coordination Committee Starting Stage 1

Conduct pilot project on development of Common Referral Form on behalf of entire LIP PT Council Stage 2

Explore and develop ways to support agencies and agency partnerships in developing and being funded to deliver new services (e.g., partnership aids and supports, funding support letters, etc.)

WDTLIP-Wide Partnerships & Coordination Committee All Stages

Oversee the maintenance and enhancement of the project website, and its use as a fundamental tool for coordination and collaboration among agencies in downtown west Toronto

WDTLIP-Wide Partnerships & Coordination Committee Starting Stage 1

See steps throughout this chart for actions regarding collaboration and partnerships in service delivery

STRATEGY #2 – LANGUAGE: Increased access to suitable English language training, interpretation/translation services & services in first language for newcomers in the area

Service Coordination (LINC/ESL, interpretation, language services)

Oversee the comprehensive updating of the English language training services contained in the website’s Services Directory, and use this as the basis for the development of inventories of the following services in the Parkdale-Trinity area:

- Conversation Circles

- Lower Level & Literacy language training services

- Higher Level language training services

PT Language Training Working Group Stage 1

Encourage PT agencies to review the Services Directory and consult with other member agencies of the Council before scheduling new services PT Language Training Working Group All Stages


West Downtown Toronto LIP Website (www.TorontoLIP.com)◦ Information Sharing Tool◦ Resource for Service Coordination◦ Virtual Office function for Council members

Minutes, meeting agendas, documents for review

◦ Services Map & Directory Information input directly by agencies

◦ One-Time Events Calendar◦ Publications◦ Newsletters & Recent News



Development of a framework to support the implementation of broad strategies

Three Councils:◦ Neighbourhood-Specific Matters Separate Council Work◦ Broad Matters Cross Council Work

Taking Action:◦ Ad Hoc Working Groups◦ Agency “Champions”◦ Agency Partnership “Champions”



Neighbourhood Councils & Working Groups Neighbourhood-Based Service Coordination Neighbourhood-Specific Issues Pilot Projects (on behalf of all three Councils)

Cross-Council Committees & Working Groups Key LIP-Wide Issues, Strategies & Coordination Relationships with Social Change Groups & Networks

Multi-Agency Partnership “Champions” Volunteer Partnerships to Lead Pilot Projects or Designated

Issues Agency “Champions”

Volunteer to Lead Pilot Projects or Designated Issues


Neighbourhood Specific Working Groups Language Training Working Groups Youth & Families Working Groups Health Services Working Groups Newcomer Seniors Working Group(s)

Cross-Council Working Groups Labour Market Working Group Mental Health & Emotional Support Working Group Legal Services Working Group


Planning Phase Conduct & Review Research and Consultations Identify Needs & Gaps Develop Strategic Plans & Work Plans

Implementation Phase Oversee Working Groups & Agency Champions

Impact on service delivery, cross-sectoral relationships, capacity building, public policy, and public discourse

Action Plan Monitoring Strategic Feedback Cycle


Opportunity for member agencies to commit to implementation phase of project

Opportunity for member agencies to change their designated representative

Expansion to include newcomers on the Neighbourhood Councils

Review of “Who’s Missing” Targeted recruitment to invite additional

stakeholders to join Councils


1. Common Challenges in:a. Action Planningb. Implementation

2. Implementation Phase – New roles for Councils, newcomers, agencies & CIC


A7 local immigration partnerships

Business

newcomer service agencies

marginalized newcomers

service collaboration

areas of service coordination

local settlement strategy

newcomer women

newcomer seniors

key issues