28 September 2011 MDSS0021PR11 MRO Military Europe Conference A400M Sustainment MRO Military Europe Conference Overview of planned A400M In-Service Support Presented by St h MIEGEL DRAFT Stephan MIEGEL Head of A400M Customer Services Airbus Military DRAFT
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28 September 2011MDSS0021PR11
MRO Military Europe Conference
A400M Sustainment
MRO Military Europe Conference
Overview of planned A400M In-Service Support
Presented bySt h MIEGEL DRAFTStephan MIEGELHead of A400M Customer ServicesAirbus Military
DRAFT
May 2011 MDSS0018PR11
Content
1. A400M Programme Overview2. Main Support Design Characteristics3. A400M Maintenance Concept4 A400M M i t S t S l ti4. A400M Maintenance Support Solutions5. A400M MRO Network
•At MOB•It is the base of operation of the A/C located in the Nation’s home state.•Equipped with operational and maintenance facilities necessary AGE and personnel to at•Equipped with operational and maintenance facilities, necessary AGE and personnel to at least Maintenance Level 1, and logistic means.
•At DOB•It is a temporary base outside MOB, where logistic capabilities of MOB are not available f i di t b t i d t i d t t i b f A/Cfor immediate use but equipped to receive and support a certain number of A/Cs .
•At FOS•It is an operating strip without any personnel, operating facilities and AGE.•Therefore the A/C should be operated autonomouslyp y
These are the assumed common conditions, when Nation support solution is
ML1•Ground Handling and Servicing.•Flight Servicing.•Corrective, Preventive and Specific Maintenance that will be performed in the Flight Line.
ML1
Following conditions /situations are considered, among others, for ML1 :
• ML1 maintenance activities will performed during short deployment -except preventiveML1 maintenance activities will performed during short deployment except preventive maintenance (*) when A/C is operated autonomously.
• ML1 maintenance activities will be performed during long deployment -except preventive maintenance (*) when A/C is operated and supported at a DOB.
• ML1 maintenance activities will be performed at a MOB in appropriate hangar or at the apron.p pp p g p
Acquisition of this capability means availability of qualified personnel, means and facilities. Also necessary interfacing capabilities shall be considered. Separated considerations
ML2•Corrective, Preventive and Specific Maintenance that will be performed at a MOB or MRO.•Tasks beyond the ones accomplished at ML1 to facilitate the return of the A/C to its operational condition.
ML2
Following conditions /situations are considered, among others, for ML2 :
• During ML2 maintenance the A/C will be unavailable for flight.g g• On A/C in a hangar at least properly equipped for ML2. • Off A/C in specialized workshops.• For major troubleshooting or specific maintenance by team(s) of specialists with appropriate means
and tools in the operational areap• With trained and qualified, specialised technicians with the required skills.
• As a brief scoping of the ML2 activities following table could be used as a reference:As a brief scoping of the ML2 activities, following table could be used as a reference:
ML2 On A/C (*) ML2 Off A/C
“C” Checks and multiples , excluding “4C” and “8C” i l di t f ti l h k d t t l
Off A/C LRU maintenance, diagnosis and repair by l t f j d l d/ SRU“8C”,including systems functional checks and structural
visual inspections (ie. Zonal Program)replacement of major modules and/or SRUs.
Applicable predictive maintenance, as derived from the A/C status.
Modifications embodiment (SBs embodiment)
Corrective Maintenance and deferred maintenance (as Engine disassembly and engine re‐workCorrective Maintenance and deferred maintenance (as applicable to maintenance visit).
Engine disassembly and engine re work.
Modifications Embodiment (SB Embodiment) …..
Reworks and repairs (as applicable to maintenance level)
(*) Block Checks concept for scheduled maintenance is used as a reference for the description.
ML3•Corrective, Preventive and Specific Maintenance that will be performed at a MOB or MRO .•Tasks beyond the ones accomplished at ML1 and ML2 that will be performed through the use of more extensive facilities, skills and materials to facilitate the return of the A/C to its operational condition.
ML3
Following conditions /situations are considered, among others, for ML3 :
• During ML3 maintenance the A/C will be unavailable for flight.g g• On Nation’s appropriately equipped facilities or /and Airbus Military MRO or/and Airbus Military’s
Service Providers. • On Airbus Military’s Supplier repair facilities (OEM)• With trained and qualified, specialised technicians with the required skills.q , p q
• As a brief scoping of the ML3 activities following table could be used as a reference:As a brief scoping of the ML3 activities, following table could be used as a reference:
ML3 On A/C (*) ML3 Off A/C
Preventive “4C” and “8C” checks, including heavy t t l i ti (f ti i NDT )
Off A/C LRU and SRU maintenance, diagnosis and istructural inspections (fatigue , corrosion, NDTs) repair .
Applicable predictive maintenance, as derived from the A/C status.
Rework and repair of engine components (inside modules)
Corrective Maintenance and deferred maintenance (as applicable to maintenance visit)
Manufacturing of designated items.applicable to maintenance visit).
Modifications Embodiment (SB Embodiment) Design and manufacture of particular repairs.
Reworks and repairs (as applicable to maintenance level) Modification Embodiment
(*) Block Checks concept for scheduled maintenance is used as a reference for the description.
Removal of main equipment for overhaul and restoration. …..….
Maint Program•Preventive Maintenance will be based in the Initial Maintenance Program (MRBR) and Certification derived scheduled requirements. •During the life of the A/C these requirements will evolve with the design and in service experience acquired.
Maint. Program
•The current Interval Frameworks used for the assessment of the Scheduled Maintenance are as follows :
• A400M Customer Services based on the discussions held with all the Nations in preparation of the ISS Solutions has taken the initiative to develop an ISS services approach based on the following principles:services approach based on the following principles:
1. Provide first class support designed for military specific needs with the same quality of customer services that has led Airbus to become a preferred supplier to the world’s airlines.
2. Keep the ‘Global Approach’ concept: develop a common set of ISS services applicable for all customers, even with ISS arrangements established on a Nation-by-Nation basis, with the benefit of optimizing the overall ISS services development.
3. Recognize that ISS Services for each Nation must reflect differing operational requirements, service performance levels, industrial solutions and schedules.
• There are many possible scenarios for the Maintenance solution for a National / In-Country
Support Solutions – Possible Scenarios
There are many possible scenarios for the Maintenance solution for a National / In Country Support solution in accordance with the expected Customer requirements and Airbus Military Needs.
• In the following slides some of the most representative models currently being discussed by Airbus Military with Nations are presented (3 examples).y p ( p )
The different allocation of the MLs responsibility has a direct impact on the model of solution to be used and in the feasibility of achievement of a defined Performance based concept by the service provider.
The different allocation of the MLs responsibility has a direct impact on the model of solution to be used and in the feasibility of achievement of a defined Performance based concept by the service provider.
The different allocation of the MLs responsibility has a direct impact on the model of solution to be used and in the feasibility of achievement of a defined Performance based concept by the service provider.
• Needs of Development of MRO Network Concept.• Ensure worldwide support for Airbus Military Fleets. New Airbus Military Products / Platforms
about EIS. (A400M, MRTTs)( , )• Customers are in the move to concentrate in their Mission looking for a full support to the fleet
(FISS/FSA)• High Performance required by Customer in terms of quality, effectiveness and efficiency.• Optimization of Investments, resources and increase of flexibility is mandatory. p , y y
• Airbus Military MRO Network Goals• To be Known as the most efficient Fleet Support entity worldwide • Provide an efficient and a full integrated support to customer mission achieving• Provide an efficient and a full integrated support to customer mission, achieving
recognition of Airbus Military as a competitive provider of Maintenance Services for Airbus and non Airbus Military Platforms and Products
• Enhance Customer Satisfaction answering more diverse and extreme customer irequirements
• Increase capability of developing new Maintenance Services obtaining more efficiency and flexibility, being able of implement National tailored Service Solutions for Airbus Military Customers.
• Coordination and implementation of maximum synergies with Airbus network
Airbus Military MRO Network Concept (2/6)
A400M MRO & Maintenance Services 28 Oct 2010
• Airbus Military MRO Network Concept• Group of selected Maintenance Support and MRO Service Providers sustaining close support and
cooperation with Airbus Military for the Services Business on regards Maintenance and Maintenance Support and fully coordinated with the Airbus MRO NetworkSupport and fully coordinated with the Airbus MRO Network.
• External and “Internal “ MRO Services Providers will be included in the MRO Network by compliance of the established admission conditions.
• All Members of MRO network will be subject to a defined contractual scheme.
• Inside the MRO Network members, Airbus Military will identify a group of preferred /core Service Providers that will have, after the compliance of dedicated additional conditions, specific /additional allocation of works acting/used as core Airbus Military capabilities for Maintenance Services.
• Capabilities Pool for supporting/sustain the Airbus Military Services Model.Capabilities Pool for supporting/sustain the Airbus Military Services Model.
AIRBUS MRO NetworkA400M Customers
Customer 1
Customer 2
Customer n
e) A400M Programme (Management Level)
Customer 3
A400M High Level Maintenance
Services Model
Members under Airbus GTAs Airbus Military
Core MRO Network
t Sol
utio
n er
atio
nA
IRB
US
MIL
ITA
RY
(Prim
e A400M Programme (Management Level)
Airbus Military -Operative CoCs (Management Level and Core Operations / Fleet Knowledge)
•Airbus Military MRO Network Membership Adherence Conditions.
•Enabling Conditions for MRO Network Membership.
• Compliance with Quality Standards (Baseline EASA-FAR 145 requirements) Airworthiness (Compliance with Quality Standards (Baseline EASA FAR 145 requirements), Airworthiness ( Baseline & Local) standards (See Annex 1) and Security regulations and requirements (baseline program and local) as required (See Annex 2)•Acceptance of assessment / audit requirements of Airbus Military. (A1068 as guidelines)•Able and willing to implement/support Airbus Military requirements on Operational, O i ti l d IS/IT bj tOrganisational and IS/IT subjects. •Acceptance / Commitment to support Lessons Learnt Process and Benchmarking practices to support Performance Continuous Improvement . •Accept the possibility of Airbus Military to manage the Global Workload.
•Adherence Conditions for MRO Network Membership.
• Able to accept the Enabling Conditions above.• Commitment two (2) Airbus Military Platforms Models.• Capable and willing to support Airbus Military for Maintenance , Repair and EmbodimentCapable and willing to support Airbus Military for Maintenance , Repair and Embodiment Services and in at least other (1) Maintenance Services Domain.• Capable to support Airbus Military in FISS/FSA (PBH) Services and In-Country Support Solutions, if requested.• Capable and willing to support Airbus Military for different Nations Military Customers.
•Airbus Military Core MRO Service Providers Additional Conditions.•Compliance of adherence conditions.•Capable and committed to support Airbus Military in ALL Maintenance Services Domains as MRO on requestrequest.•Capable and committed to support Airbus Military in FISS/FSA ( PBH) Services and In-Country Support Solutions (as main provider and on request).•Capable and committed to support Airbus Military for ALL Different Nation Military Customers in the Region ( quality regulatory and Security requirements + specific customers requirements)Region. ( quality, regulatory and Security requirements + specific customers requirements).•Committed to implement/support Airbus Military requirements on Operational, Organisational and IS/IT subjects.
•Airbus Military MRO Network Exclusions•Airbus Military MRO Network Exclusions.•Organisations providing only engineering services or logistic services or materiel management services or AGE services or IS /IT tools for maintenance and/or technical data management .
•MRO Network Contractual Concept ( and growth to Support Solutions).
Annex … •General Terms Agreements (GTA´s)U d thi t t l f k th l diti f MRO
Annex
Purchase Agreement
Annex
QualityRequirements
General (G)
Terms (T)
Under this contractual frame work the general conditions for MRO Services shall be defined and shall be agreed with the MRO Service Provider entering into the Airbus Military MRO Network.Note: Key to ensure an efficient use of this Airbus Military MRO Network is to define general Q-Requirements (e.g. based on EASA Part 145) acceptable by all Nations (or future A400M Customers)qTerms (T)
Agreement (A)
Part 145) acceptable by all Nations (or future A400M Customers)
Annexes
Project Spec. Requirements
(eg. WorkPackage,…)
Purchase (P)
Agreement (A)
•Nation's MRO / Single Service Event•Specific requirements for Nation's MRO Solution defined and agreed within a Purchase Agreement (PA)•Single Service Event defined by the corresponding Work package, negotiated price, TAT and agreed by an Purchase
(for the specific Project)package, negotiated price, TAT and agreed by an Purchase Agreement (PA).
• These targets are the ones to be obtained in a established period of 60 Months ( 2010-2015) in order to consider the MRO Network as an implemented concept.
•All MROs supporting/ performing Airbus Military FISS and In-Country Solutions to join the AM MRO Network (as per defined schedule).•Deployment and availability (on-time, on-quality) for the existing Airbus Military commitments for new fleets support as per contractual requirements(Basic Support for Airbus Military Commitments).•Deployment of necessary Airbus Military organisation and processes to support Network.• Initial Limited Number of Members Target 2011: 2 MROs (A400M requirement).
Target 2015: 4/5 MROs (A400M requirement).•Establish an effective operative way of working and solid contractual scheme.•Homogeneous membership among selected MROs.•Network Model and Processes adaptation among Airbus and Airbus Military needs.
• Ensuring the coming platforms EIS and the ongoing offered In-Country / National solutions for :• A400M Program EIS and OCCAR Customers contracting a National Support Solution.• Airbus Military Offers for other Platforms.