A STUDY ON THE RELATIONSHIP AMONG SUPPLY CHAIN MANAGEMENT COMPONENTS, SUPPLY CHAIN PERFORMANCE AND ORGANIZATIONAL PERFORMANCE OF MANUFACTURING INDUSTRIES IN UNION TERRITORY OF PUDUCHERRY C. GANESH KUMAR 1 C. GANESH KUMAR Research Scholar Department of Management Studies Pondicherry University Mail: [email protected]
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A STUDY ON THE RELATIONSHIP AMONG SUPPLY CHAIN MANAGEMENT COMPONENTS, SUPPLY CHAIN PERFORMANCE AND ORGANIZATIONAL PERFORMANCE OF MANUFACTURING INDUSTRIES IN UNION TERRITORY OF PUDUCHERRY
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A STUDY ON THE RELATIONSHIP AMONG SUPPLY CHAIN MANA GEMENT
COMPONENTS, SUPPLY CHAIN PERFORMANCE AND ORGANIZATI ONAL
PERFORMANCE OF MANUFACTURING INDUSTRIES IN
UNION TERRITORY OF PUDUCHERRY
C. GANESH KUMAR
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C. GANESH KUMARResearch Scholar
Department of Management StudiesPondicherry University
Today’s competition is moving from “among organizations” to“between supply Chains” (Koh et al., 2006) So there is a need for businessexecutives and managers to have a knowledge of essential components ofsupply chain management and the impact of those components on theorganizational performance .
This knowledge will help the manager to give emphasis on thosecomponentsto improvetheproductivityandefficiencyof theorganization
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componentsto improvetheproductivityandefficiencyof theorganization(Chow et al., 2006).
Thus, the following research question are explored in this researchwork:
What is the impact of important components of SCMon theperformance of the supply chain per se and also on the organizationalperformance?
Country Japan United States Korea IndiaRatio of logistics cost with GDP (In %) 8.7 8.5 16.5 12.3
1.2 Challenges and Opportunities of supply chain in India
� Poor state of logistics infrastructure –Both Warehouse and Transportation are in the
hand of unorganized sector.
�Large number of customers at the bottom of the economic pyramid.
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70 % of population are in Rural
37 % People are below poverty line
� Purchasing Power Parity(PPP) is $ 4.4 trillion, third in the world by IMF
� Amul, the Shakti project of Uniliver and the Dabbawalas of Mumbai are cases in point
where Indian firms have come up with unique solutions to supply chain challenges
in India.
�Firms like Asian Paints and Marico industries have achieved higher levels of profitability
and growth than their competitors because of their superior supply chain capabilities
1.3 Objectives of the Study
• To study the relationship between supply chain managementcomponents and supply chain performance of manufacturingenterprises.
• To study the impact of supply chain management componentsand supply chain performanceon organizationalperformanceand supply chain performanceon organizationalperformanceof manufacturing enterprises
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2. REVIEW OF LITERATURE
S.no Authors Objectives Variables and Constructs used
Methodology Findings
1 Chow et al(2008)
To study the association of supplychain management components and organizational performance through
Supply chain concerns, Supply chain competence and organizational performance
Perceptions of middle-line managers in the US and Taiwan
Supply chain competencies have positive effects on organizational performance.and
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performance through structural equation modeling
and Supply chain practices and competencies are significantly associated in both the US and Taiwan.
S.no Authors Objectives Variables and Constructs used
Methodology Findings
2 Koh et al (2007)
To study the impact of supply chain management practices onperformance of SMEs in Turkey
Data collected using a self-administered questionnaire in the manufacture industries within the city of Istanbul in Turkey
High levels of SCM practices have a high level of operational performance and High level of SCM practices have high level of organizational performance.
3 Tan(2006) To investigates the contemporary
Supply Chain Management
Empirical survey in US, The lack of consensus
The supply chain practices affected
Cont…
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the contemporary practices and concerns of supply chain management and relate it to firm’s performance in United States
Management Practices, Supply Chain Management Concerns and performance measure
The lack of consensus regarding a valid cross industry measure of organizational performance, in this study was operational zed by senior management’s perceptions of a firm’s performance in comparison to that of major competitors.
practices affected overall product quality and customer service levels.
S.no Authors Objectives Variables and Constructs used Methodology Findings
4 Rohit Bhatnagarand Amrik S. Sohal(2008)
Impact of location decisions on the competitiveness of global supply chains.
Empirical survey in developed country,regression analysis
The impact of the location decision framework comprising location factors, supply chain uncertainty, and manufacturing practices, is outlined for a variety of performance measures
5 C.-C. HSU et To study the Operations capability and Survey instrument Direct influence of
Cont…
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5 C.-C. HSU et (2007)
To study the supply chain management practices mediate the relationship between operations capability and firm performance.
Operations capability and supply chain management practices, Total quality management, Just-in-time capability and firm performance
Survey instrument and data collection,structural equation modeling
Direct influence of operations capability and supply chain management practices on firm performance and on the need to examine operations capability in a broader, supply chain context.
S.no Authors Objectives Variables and Constructs used Methodology Findings
6 ErkanBayraktaret (2009)
To empirically tested the causal links among supply chain management (SCM) and information system s (IS) practices, SCM –IS related inhibiting factors and operational performance
SCM Practices, SCM –IS related inhibiting factors and operational performance
Data collected using a self-administered questionnaire , a sample of 203 manufacturing SMEs operating within the greater metropolitan area of Istanbul
SCM and IS practices positively and significantly influenced the operational performance
Cont…
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area of Istanbul in Turkey
7 Suhong Li et al (2005)
To Develop and validation of a measurement instrument forstudying supply chain management practices
SCM practices and Performance outcomes
Scale development, Empirical scale refinement and validation, Assessment of construct validities
conceptualize and develop measures of SCM practicesand a parsimonious measurement instrument.
S.no Authors Objectives Variables and Constructs used Methodology Findings
8 Michael Tracey et al (2005)
To empirically test the impact of supply-chain management (SCM) capabilities on business performance
Outside-in capabilities, Inside-out capabilities, Spanning capabilities and organizational performance
Data collected using a questionnaire , a sample of 555 manufacturing in US
This study found both direct and indirecteffects of outside-in, inside-out, and spanning capabilities on the perceived product value, customer loyalty, marketperformance, and financial performance
9 VijayR. Kannanaand Keah Choon
To study the linkage of Just in time, total
Just in time, Quality management, Supply chain management practices
Empirical survey of 556 manufacturing in
linkages exist between JIT, TQM, and SCM.
Cont…
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and Keah Choon Tanb (2004)
of Just in time, total quality management, and supply chainPractices and its impact onbusiness performance
Supply chain management practices and business performance
556 manufacturing in US
JIT, TQM, and SCM.While some companies may understand the inherent relationshipsbetween the three and actively exploit their synergy,those that do not maybe inadvertently achieving thebenefits of synergy
S.no Authors Objectives Variables and Constructs used Methodology Findings
10 Chinho Lin et al (2004)
The impact of supply chain qualitymanagement on organizational performance
Quality management practices, Supplier participation and Organizational performance
SEM was used to empirically test theProposed hypotheses.
organizational performance can be optimizedwhen the organization considers its suppliersas important trading partners and members ofthe value chain.
11 Keah-Choon Tan et al (1999)
To determine qualitymanagement, supply base management,
Total quality management practices, Supply base management practices, Customer relations practices and
Performance measures Questions were designed
This study support this notion and confirm that all three
Cont…
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base management, and customer relations practices can impact corporatePerformance
Customer relations practices and Performance measures
were designedusing a seven point Likert scale, sample is 313
confirm that all three major componentsof a supply chain, suppliers, manufacturers, and customers, must be effectivelyintegrated in order to achieve financial and growth objectives
S.no Authors Objectives Variables and Constructs used Methodology Findings
12 Archie LockamyIII and Kevin McCormack(2004)
To study the relationship between supply-chainmanagement practices and supply chain performance
Supply-chainmanagement practices and supply chain performance
Data collected using a questionnaire , a sample of 55 manufacturing in US
Collaboration variables werefound to have a direct impact on SC performance in the PLAN, SOURCE, and MAKEareas of the SCOR Model
13 Suhong Li et al (2004)
To study the impact of supply chain management practices on
Supply chain management practices , competitiveadvantage and organizational performance
Instrument development methods for SCM practices include
do organizations withhigh levels of SCM practices have high levels of competitive
Cont…
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competitiveadvantage and organizational performance
four phases: (1) item generation, (2) pre-pilot study,(3) pilot study, and (4) large-scale data analysis.
advantage; (2) do organizations with high level of SCMpractices have high levels of organizational performance;
S.no Authors Objectives Variables and Constructs used Methodology Findings
14 Inda Sukati et al (2010)
To study of supply chain management practices: an empiricalInvestigation on consumer goods industry in malaysia.
Supply chainManagement practices, Supply ChainResponsiveness and Competitiveadvantage
Data collected using a questionnaire , a sample of200 consumer goods industry in malaysia
supply chainmanagement practices is term of strategic supplier partnership, customer relationship and information sharing arerelated to supply chain responsiveness in term of operation system responsiveness, logistic processresponsiveness and
Cont…
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supplier network responsiveness.
15 Chin S. Ou et al (2012)
To examine the relationships among supply chainmanagement (SCM) practices and their impacts on firm financial and non-financial performance
Supply chainmanagement (SCM) practices and firm performance
Data collected using a questionnaire , manufacturing industry in Taiwan
external customer-firm-supplier relationmanagement positively impacts firm internal contextual factors, which in turn have positive effects onfirm performance.
S.no Authors Objectives Variables and Constructs used Methodology Findings18 Wai Peng Wong
et al (2011)To investigate how supply chain management (SCM)practices and knowledge management (KM) capabilities affect firm performance
Supply chain management (SCM)practices and knowledge management (KM) capabilities and firm performance
three-phase statistical analysis which comprised phase one(convergent validity, reliability, and discriminantvalidity), phase two (mediated regression analysis)and phase three (path analysis) was used to analyze the data
he implementation of SCM practices willinteract with KM capabilities to influence firm performance.
19 Veera PandiyanKaliani Sundram
To explore the effects of different
Supply chain management (SCM)practices and supply chain
The study employed the quantitative
The empirical results of PLS indicate that
Cont…
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Kaliani Sundramet al (2011)
effects of different dimensions of supply chainmanagement practices (SCMP) on supply chain performance (SCP) in the electronics industry in Malaysia
practices and supply chain performance
the quantitative method whereconvenience sampling and self-administrated survey questionnaires were sent to 125 electronicsfirms in Malaysia. The research framework was tested using variance-based structural equationmodel, the partial least squares (PLS) method.
of PLS indicate that six of the seven dimensions of SCMP have asignificant positive effect on SCP. Furthermore, agreed vision and goals shows a greater influence thanother dimensions of SCMP.
S.no Authors Objectives Variables and Constructs used Methodology Findings
20 Sang M. Lee et al (2011)
To examine supply chain (SC) innovation for improvingorganisational performance in the healthcare industry
Supply chain (SC) innovation and organisational performance
The proposed research model and hypotheses were tested usingstructural equation modeling based on data collected from 243 hospitals.
The results of the study support that organisational performance is positively associatedwith constructs of each SC innovation factor.
21 Alexander Ellingeret al
The relationship between supply
Supply chain management (SCM) competency and firm
SCM competency is assessed with
Firms recognized by peers and
Cont…
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Ellingeret al (2012)
between supply chain management (SCM) competency and firm performance
(SCM) competency and firm performance
is assessed with data from the expert opinion element ofGartner Supply Chain Group (formerly AMR Research)’s Supply Chain Top 25 rankings;
by peers and experts for superior SCM competency exhibit higher levels of customersatisfaction and shareholder value than their respective industry averages
S.no Authors Objectives Variables and Constructs used Methodology Findings22 R. Glenn Richey
Jr et al(2009)To examine moderators impacting supply chain integration barriers
Supply chainintegration and firm performance
survey was developed to measure levels of supply chain integrationdrivers, barriers to supply chain integration, and firm performance. The measures were validatedusing EFA, and the responses analyzed using multiple
barriers to supply chainintegration can actually increase the firm’s ability to achieve firm performance as the firm is required tomake greater efforts to overcome those barriers and develop effective supply chain linkages.
Cont…
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using multiple regression
23 Lori S. Cook et al (2010)
OTHER REVIEW
To examine the relationships between specific supply chainpractices and organizational performance
Supply chainpractices and organizational performance
regression analysis and the relative weightsmethod to analyze a set of survey data from respondents within the non-academic, North Americanmembership of the Institute of Supply Management.
The results show that the supply chain role for a company makes a difference in terms ofthe specific supply chain practices that lead to better performance.
�Different supply chain components are studied separately
�There are studies on impact of supply chain components on Organizational
performance
�There are studies on the linkage supply chain performance and Organizational
performance
2.1 Research Gap
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�There is no study on impact of supply chain components on supply chain
performance and in turn its impact on organizational performance.
2.2 Conceptual Framework
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H1 Supply chain competencies and supply chain concerns are associated.
H2 Supply chain practices and supply chain competencies are associated.
H3 Supply chain practices and supply chain concerns are associated.
H4 The level of supply chain concerns positively influences thedegree of supply chain performance
2.4 HYPOTHESES
H5 The level of supply chain competence positively influences the degree of supply chain
performance
H6 The level of supply chain practice positively influences the degree of supply chain
performance.
H7 The level of supply chain concerns positively influences the degree of organizational
performance.
HypothesesCont…
performance.
H8 The level of supply chain competence positively influences the degree of
organizational performance
H9 The level of supply chain practice positively influences the degree of organizational
performance
H10 The level of supply chain performance positively influences the degree of
organizational performance
� Research design- Descriptive
� Nature of data :Supply chain concerns, competence,practices, performance, Organizational performance andProfile of manufacturing industries.
� Source of data- Primary data
� Data collection instrument : Structured Questionnaire3.1Sampling Design
3.RESEARCH METHODOLOGY
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� Sample unit = Manufacturing Industries in Union Territoryof Puducherry.
2 Lack of ability in managing Supply chain inventories0.725
3 Lack of cooperation among supply chain members0.699
4 Lack of sophisticated information system 0.590
5 Your firm’s lack of leverage within your supply chain0.547
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0.547
6 Your customers’ geographical distance0.822
Geographical Proximity7 Your suppliers’ geographical distance
0.753
8 Competition from other supply chains0.878
Competition9 Lack of interest among your suppliers or customers0.532
4.2.3 Segmentation of Supply Chain Concerns
FINAL CLUSTER CENTERS
Supply Chain ConcernsCluster
1 2 3Supply Chain Coherence
2.55(III) 3.51(I) 2.58(II)
Geographical Proximity1.88(III) 3.68(I) 3.61(II)
Competition2.80(II) 3.96(I) 2.58(III)
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2.80(II) 3.96(I) 2.58(III)
Average2.41 3.71 2.91
Cluster name and number of Units in each clusterLow Supply
Chain Concerned Units-93
High Supply Chain
Concerned Units-89
Moderate Supply Chain
Concerned Units-73
4.2.4 Testing Suitability of Segmentation using Discriminating Analysis
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4.2.5 Association between Business Demographic Variables and Supply Chain Concerns Segmentation
Demographical VariablesChi-Square
valueSig. Value Significance or not
Nature of Industry 16.070 0.003 SignificantType of Industry 22.283 0.443 Not SignificantNumber of Employees 22.763 0.012 SignificantTotal Capital Invested 9.823 0.132 Not SignificantSupply Chain Position 11.830 0.066 Not SignificantSide of Supply Chain 0.829 0.661 Not SignificantType of Goods Produced 4.287 0.117 Not SignificantType of Business Organization 7.858 0.249 Not Significant
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Type of Ownership 10.112 0.120 Not SignificantType of Listing 24.059 0.001 SignificantKind of Manufacturing 6.596 0.159 Not SignificantManufacturing Pattern 17.811 0.007 SignificantType of process 5.275 0.509 Not SignificantAnnual Turnover 11.606 0.312 Not SignificantMarket Coverage 9.686 0.046 SignificantArea of Market 21.180 0.007 SignificantBusiness years 1.468 0.962 Not SignificantSoftware Usage 7.332 0.026 Significant
P-Value is > 0.05
4.2.6 Nature of Industry and Supply Chain Concerns Correspondence Analysis
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4.2.7 Relationship between Nature of Industry and Supply Chain Concerns
Supply Chain Concerns F Sig.Supply Chain Coherence 3.466 0.033
Geographical proximity High supply chain concerned units
Competition Moderate supply chain concerned units
Supply Chain Competence
Design Effectiveness Low supply chain competence unitsZ1 = 0.941* Design Effectiveness, Z2 = 0.850 * Operations and Distribution + 0.498* Quality and Service.
Quality and Services High supply chain competence units
Operations and Distribution Moderate supply chain competence units
5.1Summary of Factor, Cluster and Discriminant Analysis Results
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units
Supply chain Practices
Procurement Moderate supply chain practices units
Z1 = .817* Procurement PracticesZ2 = 0.790 * Strategic Planning and Lean Practices + 0.704* Close Partnership Practices.
Strategic planning and lean Partnership practices unitsClose partnership High supply chain practices units
Supply Chain Performance
Lead Time and Inventory Low supply chain performance units Z1 =0.861* Responsiveness
Z2 = 0.9.7* Lead Time and Inventory PerformanceResponsiveness
Moderate supply chain performance unitsHigh supply chain performance units
Organizational Performance
Financial Performance Average performance units Z = 0.794* Financial Performance + 0.785* Marketing PerformanceMarketing Performance High performance units
Sl.no VariableSupply Chain
Concerns
Supply Chain
Competence
Supply Chain
Practices
Supply Chain Performance
OrganizationalPerformance
1 Type of Industry Not Sig Not Sig Sig Sig Not Sig2 Number of Employees Sig Sig Sig Not Sig Not Sig3 Total Capital Invested Not Sig Sig Sig Not Sig Sig4 Supply Chain Position Not Sig Not Sig Not Sig Not Sig Not Sig5 Nature of Industry Sig Not Sig Sig Sig Sig6 Side of Supply Chain Not Sig Not Sig Not Sig Not Sig Not Sig7 Type of Goods Produced Not Sig Not Sig Not Sig Not Sig Not Sig
8 Business Organization Not Sig Sig Sig Not Sig Sig
5.2 Chi-Square Analysis Results
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8 Business Organization Not Sig Sig Sig Not Sig Sig9 Type of Ownership Not Sig Not Sig Not Sig Not Sig Not Sig10 Type of Listing Sig Sig Not Sig Not Sig Not Sig11 Kind of Manufacturing Not Sig Not Sig Not Sig Not Sig Not Sig12 Manufacturing Pattern Sig Not Sig Not Sig Not Sig Not Sig13 Type of process Not Sig Not Sig Sig Not Sig Not Sig14 Annual Turnover Not Sig Sig Not Sig Not Sig Sig15 Market Coverage Sig Not Sig Sig Not Sig Sig16 Area of Market Sig Sig Sig Not Sig Sig17 Business years Not Sig Not Sig Not Sig Not Sig Not Sig18 Software Usage Sig Sig Sig Not Sig Sig
* Sig- Significant at 0.05 level,* Not Sig- Not Significant
5.3 Summary of Correspondence Analysis Results
5.3.1 Supply Chain Concerns
Variables Highly ConcernsModerate Concerns
Low Concerns
Number of Employees More Than 1200 101-300 Less than 100
Nature of Industry Small scale Large scale Medium Scale
Type of ListingNot Listed Listed in India and
AbroadListed In India
Market Coverage Both International Domestic
Area of Market Southern Region Entire India Within Pondicherry
4. 3.11 Total, Direct and Indirect Path Analysis Results of Structural Model
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4. 3.12 Result of Overall Structural Model
Independent Variable
Dependent VariableCovariance/
BetaStandard
ErrorT-value P-value R2
S C concerns S C competence 0.08 0.02 4.59 0.00 -S C competence S C practices 0.54 0.02 28.91 0.00 -S C practices S C concerns 0.31 0.02 16.8 0.00 -S C concerns SC Performance 0.075 0.017 4.40 0.00
0.39S C competence SC Performance 0.35 0.023 14.96 0.00
SC practices SCPerformance 0.34 0.024 14.27 0.00
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SC practices SCPerformance 0.34 0.024 14.27 0.00
S C concerns OrganizationalPerformance
0.24 0.019 12.30 0.00
0.50S C competence Organizational
Performance0.17 0.028 5.98 0.00
S C practices OrganizationalPerformance
0.090 0.029 3.15 0.00
S C performance OrganizationalPerformance
0.45 0.075 5.97 0.00
4.3.13 Findings of Structural Equation Model
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6. CONCLUSION
• Supply chain management components of supply chain concerns, supplychain competence and supply chain practices are associatedwith each other.
• Supply chain components have positive impact on supply chainperformance and organizational performance of manufacturing enterprises.
• Supply chain performance exerts strong positive impact on organizationalperformance of manufacturing enterprises.
• Supply chain performance strongly influences the organizationalperformance of the manufacturing firms, while the supply chain
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performance of the manufacturing firms, while the supply chainperformance of the manufacturing firms is strongly influenced by supplychain competence and supply chain practices of the manufacturing firms.
• Hence, manufacturing firms concentrating on improving their supply chaincompetence and supply chain practices can significantly improve theirperformance as the former impacts the latter indirectly through their impacton supply chain performance. Hence, managers should concentrate onimproving the supply chain competence and supply chain practice toenhance the efficiency of their firms.
6.1 Contributions of this Research
�Consistent constructs with high level of reliability and validity
�Confirms the relationship between SCM and organizational performance.
�This research provides valuable inputs to strengthen academic thoughts andarguments regarding theory and proposition, methods of approaching theresearch issues.
�Valuableinputsto managementpractitioners
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�Valuableinputsto managementpractitioners
6.2 Limitations of the Study and Directions for Future Research
�The study covers only manufacturing enterprises and does not concentrate on thebusiness firms engaged in services sector
�The concept of supply chain management is highly complex and exhaustive.Supply chain issues may vary among firms engaged in the manufacture of differentproducts.
�The study has collected data from a single executive from each manufacturingenterprise.