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Survey Findings Librarians point of view Study of license terms for ERM ER&L Conference 2010 -Jeannie Downey Castro University of Houston Libraries
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A Study of Licence Terms for Electronic Resource Management: Survey Results

Nov 11, 2014

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Presented at the 2010 Electronic Resources & Libraries Conference.

Mingyu Chen, University of Houston; Jeannie Downey, Emory University

Abstract: Searches, sessions, article requests - we have access to data, but what's the next step? Learn how the University of Arizona Libraries' Spending Reduction Project analyzed usage of different types of resources to assess them against quality standards and make cancellation decisions. Tools, challenges, and organizational approaches will also be discussed.
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Page 1: A Study of Licence Terms for Electronic Resource Management: Survey Results

Survey FindingsLibrarians point of view

Study of license terms for ERM

ER&L Conference 2010

-Jeannie Downey CastroUniversity of Houston Libraries

Page 2: A Study of Licence Terms for Electronic Resource Management: Survey Results

Methodology

• Qualitative Survey sent to selected respondents with at least one year of experience in the field

• Extensive research of publications, papers and interviews with colleagues to determine trends and common practices in ERMS

Page 3: A Study of Licence Terms for Electronic Resource Management: Survey Results

RESPONDENTS PROFILE

http://www.freephotosbank.com/14html

Page 4: A Study of Licence Terms for Electronic Resource Management: Survey Results

What is your position title?

Page 5: A Study of Licence Terms for Electronic Resource Management: Survey Results

How many years experience do you have?

9.41 years Average

Page 6: A Study of Licence Terms for Electronic Resource Management: Survey Results

Which ERMS does your library use?

Page 7: A Study of Licence Terms for Electronic Resource Management: Survey Results

SOFTWARE & SATISFACTION LEVELS

http://www.freephotosbank.com/72.html

Page 8: A Study of Licence Terms for Electronic Resource Management: Survey Results

Is your ERM part of a consortium? If yes, which one?

OCUL is a consortium of twenty-one university libraries in the province of Ontario. The member libraries cooperate to enhance information services through resource sharing, collective purchasing, document delivery and many other similar activities.

Page 9: A Study of Licence Terms for Electronic Resource Management: Survey Results

I am satisfied with the way my electronic resource licenses are currently managed in the ERM.

Page 10: A Study of Licence Terms for Electronic Resource Management: Survey Results

I am satisfied with the level of training I receive from my ERM.

Page 11: A Study of Licence Terms for Electronic Resource Management: Survey Results

I am satisfied with the availability of online help offered by my ERM.

Page 12: A Study of Licence Terms for Electronic Resource Management: Survey Results

The license agreement display in the ERM is clear, comprehensive, and is able to meet the needs of

my library.

Page 13: A Study of Licence Terms for Electronic Resource Management: Survey Results

NEEDS, CHALLENGES & ORGANIZATIONAL ISSUES

Page 14: A Study of Licence Terms for Electronic Resource Management: Survey Results

License agreements need to include information from the below areas. The most important are:1. ILL (both electronic and digital)

2. Perpetual access to purchased information

1

3. Insure authorized users including simultaneous users are allowed to use an electronic resource at a public terminal

Page 15: A Study of Licence Terms for Electronic Resource Management: Survey Results

Which department in your library manages the licensing of electronic resources?

Other:

•Combined Acquisitions & Serials department

•Collection Development

•Library Collection Services

•E-resources and serials

•A person manages this, not a department

Page 16: A Study of Licence Terms for Electronic Resource Management: Survey Results

Open text fields are important in an ERM because I can highlight the fields I deem

significant within the ERM.

Page 17: A Study of Licence Terms for Electronic Resource Management: Survey Results

TRENDS, INSTITUTIONAL EFFORTS & NEW SYSTEMS

http://www.freephotosbank.com/152.html

Page 18: A Study of Licence Terms for Electronic Resource Management: Survey Results

What do you think is the single most important emerging trend regarding ERMs?

• NISO Licensing standards

• Different initiatives to standardize licence agreements

• Open source ERM tools• Integration with

discovery services• Automatically loading

statistics with SUSHI• Local configuration

• ERM interoperation with databases and websites

• Importing and exporting usage statistics

• Electronic licensing based on XML schemas

• Workflow management• Pricing models• Customization

Page 19: A Study of Licence Terms for Electronic Resource Management: Survey Results

What is the principal challenge of managing licensing for electronic resources in your

institution? • Vendor Inconsistencies• Licensing Info • Lack of Standard

contracts• Workflow management• Tracking Terms• Customizing to local

needs• Changes

• Terms of licensing• Licensing Reviews• Licensing Info• Lack of Staff/Time• Lack of training• Cost • Decision making• Multiples Sites• Currency

Page 20: A Study of Licence Terms for Electronic Resource Management: Survey Results

ONIX-PL will help simplify the tasks related to license management and make workflows more efficient in today’s library environment

Page 21: A Study of Licence Terms for Electronic Resource Management: Survey Results

Many commercial ERMS have taken all of the licensing components from the DLF ERMI from 2004. The ERMI is still able to facilitate the management of licensing.

Page 22: A Study of Licence Terms for Electronic Resource Management: Survey Results

Conclusion

• Further research needed to expand what is not addressed in license modules

• Room for improvement

• Accommodate change for workflow

• Standards integration

• Internal changes in staff and systems

Page 23: A Study of Licence Terms for Electronic Resource Management: Survey Results

QUESTIONS & SUGGESTIONS FOR FURTHER RESEARCH?

Please send to:

[email protected]

OR [email protected]

Page 24: A Study of Licence Terms for Electronic Resource Management: Survey Results

References

Aipperspach, J. (2009). ERMS, workflow, and standards: A product development view. Information Standards Quarterly, 21(4), 21.

DLF electronic resources management initiative, phase I: final report. Retrieved from http://www.diglib.org/pubs/dlf102/

DLF electronic resources management initiative, phase II: Final report. Retrieved from http://www.diglib.org/standards/ERMI2_Final_Report_20081230.pdf

Fons, T. A., & Jewell, T.D. (2007). Envisioning the future of ERM systems. The Serials Librarian, 52(1/2), 151-166.

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ERM data standards review. Retrieved from http://www.niso.org/workrooms/ermreview

Hawthorne, D. (2003). Administrative metadata to support the acquisition of continuing e-resources. Serials Review, 29(4): 276-281. doi: 10.1016/j.serrev.2003.09.006

Koppel, T. EDItEUR's ONIX for licensing terms, ONIX tools and NISO's License Expression Working group. Retrieved from http://niso.kavi.com/news/events/niso/past/LicenseIssues-07-seminar/lic07koppel.pdf

Koppel, T. (2006, April) : An introduction to the rapidly changing world of ERM standards. Retrieved from http://www.exlibrisgroup.com/files/Publications/RapidlychangingworldofERMstandards.pdf

Page 26: A Study of Licence Terms for Electronic Resource Management: Survey Results

ONIX ERMI encoding format, (2007, Nov. 19).Retrieved from http://www.niso.org/workrooms/lewg/071119ONIX_ERMIencodingformat.pdf

ONIX ERMI mapping. (2007, November 20). Retrieved from http://www.niso.org/workrooms/lewg/071119ONIX_ERMImapping.pdf

ONIX for publications licenses (ONIX-PL). Retrieved from http://www.niso.org/news/events/2008/webinars/onixpl/

ONIX for serials. Retrieved from http://www.editeur.org/onixserials.html

ONIX-PL. Retrieved from http://www.editeur.org/onix_licensing.html

Page 27: A Study of Licence Terms for Electronic Resource Management: Survey Results

Ruth, L.B. (2008) License mapping for ERM systems: existing practices and initiatives for support. Serials Review, 34(2), 137-143.

Sadeh, T., & Ellingsen, M. (2005). Electronic resource management systems: the need and the realization. New Library World, 106(5/6), 208-218. doi: 10.1108/03074800510595823

Skaggs, B.L., Poe, J.W., & Stevens, K.W. (2006). One-stop shopping: a perspective on the evolution of electronic resources management. OCLC Systems & Services, 22(3). doi: 10.1108/10650750610686243)

Soete, G.J., & Davis, T. (1999). Managing the licensing of electronic products. SPEC Kit 248. Washington, D.C.: Association of Research Libraries.

What do you get when you cross a license and XML? Answer: ONIX-PL. Retrieved from http://www.niso.org/apps/group_public/download.php/2254/TAC_NASIG-ONIX-PL-UpdateFINAL.pdf