Running head: A STUDY OF CIVILIAN ENTRY LEVEL AND MID-LEVEL LEADERSHIP DEVELOPMENT A Study of Army Civilian Entry Level and Mid-Level Program Management Leadership Development Craig J. Maurice Defense Acquisition University Senior Service College Fellowship 2015-2016 Huntsville, Alabama 8 May 2016 This research paper is presented to the Defense Acquisition University for partial fulfillment of the academic requirements for the Army’s Senior Service College Fellowship (SSCF) under the direction of SSCF Director, Mr. John Daniels and Research Advisor, Mr. Van Poindexter. Distribution Statement A, Approved for Public Release, 30 June 2016, SFAE-AV-PEO Aviation
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Running head: A STUDY OF CIVILIAN ENTRY LEVEL AND MID-LEVEL LEADERSHIP DEVELOPMENT
A Study of Army Civilian Entry Level and Mid-Level Program Management Leadership Development
Craig J. Maurice
Defense Acquisition University
Senior Service College Fellowship 2015-2016
Huntsville, Alabama
8 May 2016
This research paper is presented to the Defense Acquisition University for partial fulfillment of the academic requirements for the Army’s Senior Service College Fellowship (SSCF) under the direction of SSCF Director, Mr. John Daniels and Research Advisor, Mr. Van Poindexter.
Distribution Statement A, Approved for Public Release, 30 June 2016, SFAE-AV-PEO Aviation
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 2
Approval Page
Title: A Study of Army Civilian Entry Level and Mid-Level Program Management Leadership Development
Author: Craig J. Maurice
Organization: Defense Acquisition University, Senior Service College Fellowship (SSCF)
Date of Paper: 8 May 2016
Informed Consent Forms Completed and On-file: Completed
Research Advisor [Van Poindexter] Approval Date: 6 May 2016
SSCF Director [John Daniels] Approval Date: 8 May 2016
OPSEC Approval Date:
Approval for Public Release Date:
Date Submitted for Journal Publication:
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 3
Acknowledgements
I would like to acknowledge the Program Executive Officers, Deputy Program Executive Officers, Project Managers, Deputy Project Managers, Project Directors, and Deputy Project Directors who completed the survey and provided their candid comments. Your contributions were invaluable for completing the research paper.
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 4
Table of Contents
Abstract………………………………………………………………………………………………5 List of Figures………………………………………………………………………………………..6 Introduction…………………………………………………………………………………………..7 Problem Statement………………………………………………………………………………...12 Purpose of the Project……………………………………………………………………………..12 Significance of Research…………………………………………………………………………..13 Research Questions………………………………………………………………………………..13 Objectives and Outcomes………………………………………………………………………….13 Literature Review……………………………………………………………………………………13 Relevant Sources…………………………………………………………………………………..13 Research Methodology……………………………………………………………………………...14 Research Hypothesis……………………………………………………………………………....14 Methodological Approach………………………………………………………………………...15 Data Collection……………………………………………………………………………………15 Limitations of the Study…………………………………………………………………………..16 Findings……………………………………………………………………………………………..16 Summary of Findings……………………………………………………………………………..16 Survey Findings…………………...………………….…………………………………………...22 Discussions and Recommendations………………………………………………………………....29 Discussions………………………………………………………………………………………..29 Recommendations…………………………………………………………………………………29 Conclusions………………………………………………………………………………………..31 References…………………………………………………………………………………………...32 Glossary of Acronyms and Terms…………………………………………………………………...35 Appendix A – On-line Survey……………………………………………………………………….37 Appendix B – Survey Comments by Respondents…………………………………………………..43
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 5
Abstract
Leadership development is crucial to an organization’s continued success and growth.
Creating a leadership pipeline filled with competent, trained, educated, and experienced civilian
acquisition leaders from the entry level and mid-grade level positions is an important responsibility
for senior leaders. Mentoring and coaching entry level and mid-grade level professionals could be
the one of most important things senior leaders do to develop civilian leaders within their
organizations. Creating a unified civilian acquisition program management leader development
policy, plan, and detailed roadmap for entry level and mid-grade level civilian leaders will detangle
the web of leader development.
The research examined commercial and government research papers, periodicals, studies,
reports, and Department of Army documents associated with leader or acquisition workforce
development. The focus of the research was on leader and leadership development processes and
practices pertaining to entry level and mid-grade level positions. The US Army overarching
leadership strategy and planning documents parallel the commercial sector, however, the Army has
multiple stakeholders for civilian leadership development. Multiple entities focused on education,
training, and experience sometimes intersect and do not merge to create a comprehensive, unified
program management leader development policy, plan, and detailed roadmap. Gaps exist in Army
entry level and mid-grade level civilian acquisition leader development such as not actively
managing civilian experiential assignments, leadership training, or providing mentors and coaches
for acquisition workforce members.
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 6
List of Figures
Figure 1: Program Management Career Model…………………………………………………….10 Figure 2: Acquisition Career Development Model (ACDM)………………………………………17 Figure 3: Army Leader Development Model………………………………………………………18 Figure 4: Army Acquisition Civilian Leadership Development Plan (AACLDP)…………………19 Figure 5: Participants by position…………………………………………………………………..22 Figure 6: PEO Civilian Leader Development Policy Components………………………………...23 Figure 7: Tailored Civilian Leader Development Policy…………...............……………………...24 Figure 8: Comparison of recommended skills by position…………………………………………24 Figure 9: Table of Responses by Skill and Position………………………………………………..25 Figure 10: Civilian Education System Leader Training……………………………………………25 Figure 11: Acquisition Leadership Challenge Program……………………………………………26 Figure 12: Mentoring and Coaching………………………………………………………………..27 Figure 13: Program Management Certification………………………………………………….....27
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 7
Introduction
Eighty-nine million “hits” from a google search for leadership development shows that
much is written on leadership development and the magnitude of the subject on developing
leadership skills to be successful and effective leading an organization. Leadership development is
an umbrella term referring to “the process of influencing people by providing purpose, direction,
and motivation while operating to accomplish the mission and improving the organization”
(Headquarters, Department of the Army, 2006, pp. 1-2). Leader development is one aspect of
leadership development and is the focus in the research paper. Leader development, although
commonly used interchangeably with leadership development, focuses on the development of the
individual with an emphasis on cultivating the desired attributes in a leader in terms of behavior,
thoughts, and feelings (de Vries & Korotov, 2010). Another definition for leader development is
the “expansion of a person’s capacity to be effective in leadership roles and processes” (McCauley,
Van Veslor, & Ruderman, 2010, p. 2). These definitions highlight the importance of leader
development and the need for civilian acquisition professionals to have the leadership capacity to be
effective leaders.
Civilian leaders at all levels should have the requisite competencies “attained through the
combination of training, education, and experiences acquired through opportunities in the
operational, institutional, and self-development domains” (Ham, Gen (Ret) Carter F.; Chandler,
Sergeant Major of the Army (Ret) Raymond F.; Hale, Honorable Robert F.; Stultz, LTG (Ret) Jack
C,; Lamont, Honorable Thomas R.; Ellis, Gen (Ret) Larry R.; Hicks, Honorable Kathleen H.;
Thurman, Gen (Ret) James D, 2016, p.73) to lead in the acquisition enterprise. The importance of
civilian leaders at all levels with the requisite competencies is further emphasized in Army
TRADOC Pamphlet 525-3-0 stating “The Army [acquisition enterprise] must be able to provide the
right equipment at the right time and place to its Soldiers and units” (Training and Doctrine
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 8
Command, 2012, p. 21) to achieve “the Army of 2025 and Beyond” (McHugh & Odierno, 2015, p.
6). The Army Acquisition Executive (AAE) recently stressed the importance of the acquisition
enterprise’s leadership role in achieving the Force 2025 and beyond with her statement that
“Members of the materiel and acquisition enterprise will be key players in implementing the vision
of Force 2025 by designing solutions to build up the expeditionary capacities of the Army” (Shyu,
2015, p. 6).
“Leader development is the deliberate, continuous, and progressive process that grows
soldiers and Army civilians into competent, committed, professional leaders” (Ham, et al., 2016, p.
73). Leadership development “[has] become one of the most pressing talent challenges faced by
global organizations. Nearly 9 out of 10 global HR [Human Resources] and business leaders (86
percent) cited leadership as a top issue” (Canwell, Geller, & Stockton, 2015, p. 17). A 2014
Deloitte global survey of executives found leadership was viewed as the highest-priority issue with
86 percent of them rating it “urgent” or “important,” and was identified as relevant to all levels of
the organization and to all generations of the workforce (Canwell, Dongrie, Neveras, & Stockton,
2014). “While many executives worry about top leadership, mid-level and first-level leaders
actually operate the company and are the future strategic leaders of the organization” (Canwell,
Geller, & Stockton, 2015, p. 20). Developing entry level and mid-grade level leaders is the starting
point for filling the “leadership pipeline” (Charan, Drotter, & Noel, 2001). The “leadership
pipeline” metaphor accurately illustrates the active ongoing process of developing leaders by
moving them from one point, the new employee, to another point, the next level, and through each
leadership level of the organization to the most senior or executive level positions (Brown, 2001).
The Department of the Army (DA) acquisition enterprise continues to work toward
developing well-rounded, skilled civilian leaders with the requisite leadership skills and abilities to
successfully lead in senior level positions. The 2009 OSD Study of “Program Manager Training
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 9
and Experience” found in the area of acquisition experience and careers that “Program Manager
careers need more aggressive planning and execution to ensure that PMs have the preparatory
assignments and experiences necessary for proficient management of ACAT l/ll acquisition
programs” (Defense Acquisition University, 2009, p. 8). A 2015 study of training and development
for the Senior Executive Service made three recommendations for organizational leaders, “Top
leadership support for training and development is essential, hold all employees in leadership
positions accountable for developing their direct reports, and embed leadership development
programs in the organization” (Grundmann, 2015, pp. ii-iii). The two studies quoted above are part
of the growing number of studies sighting the need for civilian leader and leadership development
for all CAPs, KLPs, and senior leader positions. The process for developing a leader begins 20-plus
years prior to the organization’s need for the individual (Wenzel, 2015) at the leadership entry and
mid-grade levels.
There are many entry-level and mid-grade level leadership positions throughout the Army
civilian acquisition enterprise where men and women work daily to help achieve the enterprise’s
vision, mission, and objectives necessary to provide the US Army with the systems and equipment
they need. The entry-level and mid-grade level leadership positions discussed in the research paper
are Project Engineer, Integration Product/Project Team (IPT) Lead, Team Lead or Chair, Assistant
Program Manager (APM), and System Acquisition Manager (SAM). These positions are identified
in various documents by the Director, Acquisition Career Management (DACM) Office, which
include as the 2014 Handbook: Civilian Project/Product Manager (DACM, 2014), and
memorandum establishing the Army Acquisition Workforce Standard Program Management
Position Nomenclature Policy (Williamson, 2015). Figure 1 shows the Program Management
Career Model listing the Project Engineer, IPT Lead, and Team Lead or Chair positions as examples
of entry-level leadership positions that individuals may be assigned to early in their leadership
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 10
career (DACM, 2014). The APM and SAM positions are examples of mid-grade level leadership
positions, however, the SAM position is still absent from the career model. These positions provide
the opportunity for developing the solid leadership abilities in individuals to become outstanding
future senior leaders.
Figure 1. Program Management Career Model (DACM, 2014)
Civilian acquisition professional’s careers are loosely defined in Figure 1 for education,
training, and experience to develop leadership skills and abilities to lead. The leadership skills and
competency development are left nearly entirely up to the individual to figure out. There is no
single website, document, or roadmap that exists to guide civilians through the maze of leadership
development. Developing the leadership capability of leaders is directly connected to superior
business performance (Gestalt International Study Center, 2016). “Organizations that invest in
developing their people as effective leaders and managers create a sustainable advantage in an
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 11
increasingly complex and competitive business environment. Organizations with highly effective
leaders outperform competitors and have a meaningful and significant impact on their communities
and the world” (Gestalt International Study Center, 2016).
Leader development training for civilian acquisition professionals is governed and defined
by numerous laws, regulations, policies, directives, instructions, and memorandums. The majority
of these are focused on the senior level civilian acquisition professionals in the Critical Acquisition
Positions (CAPs), Key Leaders leadership Positions (KLPs), and Senior Executive Service (SES)
positions. The civilian leader development path to a senior level position from an entry or mid-
grade level program management acquisition position is not well defined as you can see in figure 1.
A more unified and defined acquisition civilian leader development program with a detailed
roadmap for leader development from an entry level leadership position through senior level leader
position would allow individual leaders to develop leadership skills early in the civilian’s career.
Developing leadership capability early in a person’s career will allow the Army to reap benefits for
the rest of that person’s career.
Three points in time have significantly shaped the civilian acquisition workforce. The first
was in 1991, when the Defense Acquisition Workforce Improvement Act (DAWIA) became law,
the Department of the Army has continued to evolve the acquisition workforce training and
professional development (U.S.C., 1991). DAWIA brought about the first certification
requirements for several acquisition career fields. DAWAI identified the education, training, and
experience requirements for several acquisition career fields.
The second, the 2006 Quadrennial Review created a focus on “Reshaping the Defense
Enterprise,” and “Developing a 21st Century Total Force” resulting in the first focused Army
civilian leader development program called the Civilian Education System (CES) (Rumsfeld, 2006).
The CES program policy was released in November 2006. The CES created civilian leadership
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 12
training at several levels, the Foundation Course (FC), the Basic Course (BC), the Intermediate
Course (IC), and the Advanced Course (AC). The CES identified apex of civilian leader training is
Senior Service College (Deputy Chief of Staff, G-5/7/9 Training Directorate, 2006). The CES
program incorporated and built upon existing civilian Army Management Staff College leadership
training.
The third, and most recent, is the Defense Acquisition Executive’s Better Buying Power
(BBP) 2.0 memorandum implementation directive to improve the professionalism of the total
acquisition workforce (Kendall, 2013, April 24). Strong leadership skills must be developed by a
leader in order to lead an organization successfully and effectively in accomplishing its vision,
mission, goals, and objectives.
Problem Statement
There are a number of disparate leadership development programs, training, and guidance
throughout DoD, DA, Assistant Secretary of the Army for Acquisition, Logistics, and Technology
(ASA (ALT)), Training and Doctrine Command (TRADOC), and the Office of Personnel
Management (OPM) for entry level and mid-grade level civilian acquisition program management
leaders. Career plans identified for entry level and mid-grade level civilians are not providing the
skills, competencies, and experience required (Defense Acquisition University, 2009). Civilian
acquisition professional career development lacks a comprehensive, unified, and detailed training
policy and roadmap for entry level and mid-grade level leaders to fill senior civilian acquisition
program management and senior leadership positions.
Purpose of the Project
The purpose of the research is to identify gaps in the program management acquisition
leader development process for civilian entry level and mid-grade level positions of Project
Engineers, IPT Leads, Team Leads/Chairs, APMs, and SAMs.
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 13
Significance of Research
The significance of the research is to provide information to improve civilian entry level and
mid-grade level leader development for civilian leadership roles in Army acquisition programs and
in senior level positions.
Research Questions
1. What leadership training and education should entry level and mid-grade level Civilian
Acquisition Professionals have at each leadership position?
2. What leadership training and education is available to entry level and mid-grade level Civilian
Acquisition Professionals?
Objectives and Outcomes
The objective is identification of the gaps in leadership development for the entry level and
mid-grade level DA acquisition workforce program management leadership positions of Project
Engineers, IPT Leads, Team Lead or Chiefs, APMs, and SAMs.
The expected outcome is a recommended unified entry level and mid-grade level leader
development policy and roadmap of education, training courses and subjects, and experiential
assignments.
Literature Review
Relevant Sources
The literature review pursued information about leader development and leadership
development for entry level and mid-grade level positions. The search explored both private sector
and public sector source documents describing leader and leadership development programs and
practices.
There are many relevant private sector document sources supporting both leader and
leadership development and no single source was used significantly more than any other. Studies,
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 14
white papers, and reports were examined for existing and recommended leadership development
practices. Research findings by organizations such as Deloitte, McKinsey & Company, and the
Center for Creative Leadership provided current insights on leader and leadership development.
One source, Blanchard & Witt, quantified the benefits of better leadership skills as reducing an
organization’s voluntary turnover rate by 9% to as much as 32%, improving customer satisfaction
by 3-4%, and improving an organization’s productivity by 5-10% (Blanchard & Witt, 2011).
Public sector documents, specifically the Department of Defense (DoD) and the Department
of the Army (DA) were used to examine existing policies, plans, regulations, directives, and
instructions for civilian leader and leadership development. There are several laws governing
civilian development, most notably DAWIA. Multiple organizations with legal authority and
responsibilities for civilian acquisition and leadership development have a written policy for, and
provided guidance or directives on Army civilian development. Multiple websites, each providing
some type of document for policy, regulation, directive, pamphlet, training requirement or
opportunity, suggested training, and recommended or mandatory career and leader development
requirements exist. There is a cross section of these documents used and referenced throughout the
research paper. A number of reports and studies by government and commercial entities were
reviewed regarding leadership development and the acquisition processes to identify challenges and
recommended improvements for both subjects such as the DoD Program Manager Training and
Experience studies of 2009, 2010 and 2014. McKinsey & Company, Partnership for Public Service,
Deloitte University Press, and the Center for Creative Leadership provided useful insight into leader
and leadership development.
Research Methodology
Research Hypothesis
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 15
Army civilian leader development for entry level and mid-grade level acquisition leaders
lacks a comprehensive, unified policy, implementation plan, and detailed leader development
roadmap.
Methodological Approach
The methodological approach was quantitative for this research study with a document
search and content review, and a short survey of Program Executive Officers, Deputy Program
2011). The report expounds on the benefits of better leadership skills by stating an organization’s
voluntary turnover rate can be reduced by 9% to as much as 32%, can improve customer
satisfaction by 3-4%, and improve an organization’s productivity by 5-10% (Blanchard & Witt,
2011). These benefits would apply to organizations executing leadership development programs.
Leadership development begins with a good leadership strategy, Pasmore states, “a
leadership strategy makes explicit how many leaders we need, of what kind, where, with what
skills, and behaving in what fashion individually and collectively to achieve the total success we
seek” (Pasmore, 2014, p. 3). The leadership strategy is driven by the business strategy and should
specify five things: (1) Quantity – identify how many leaders will be needed over the next 5-10
years, (2) Qualities – identify the characteristics individual leaders and leaders overall should
possess when selected or retained, (3) Skills/Behaviors – identify the specific skills, behaviors,
knowledge, competencies or abilities leaders need by function, level, location or unit to implement
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 21
the business strategy, (4) Collective Capabilities – identify the capabilities that are required of
leaders when acting together, and (5) Leadership Culture – identify key attributes of the culture
created by leaders through the way in which they lead (Pasmore, 2014). Creating the leadership
strategy is an iterative process, and once created, a leadership development strategy should be
created.
The leadership development strategy supports the leadership strategy and specifies the
actions to be taken to retain, develop or acquire the leaders and the leadership skills required by the
business strategy (Pasmore, 2014). The leadership development strategy should cover the topics of
the on-boarding process, individual development plans, individual and organizational assessments,
required/core learning experiences, and elective learning opportunities (Pasmore, 2014). A well
thought-through leadership development strategy will return benefits at the individual, team, and
organizational level (Pasmore, 2014). The September 2013 Harvard Publishing Survey of
executives and senior talent development professionals in prominent organizations found that
leadership development is increasingly viewed as a strategic lever for organizations (Harvard
Business Publishing, 2013).
The Department of the Army (DA) has a written leader development strategy, the Army
Leader Development Strategy (ALDS) dated 2013 signed by the Secretary of the Army, the Chief
of Staff of the Army, and the Sergeant Major of the Army (Chandler, Odierno, & McHugh, 2013).
The ALDS defines leader development as:
“…the deliberate, continuous, and progressive process – founded in Army values – that grows Soldiers and Army Civilians into competent, committed professional leaders of character. Leader development is achieved through the career-long synthesis of the training, education, and experiences acquired through opportunities in the institutional, operational, and self-development domains, supported by peer and developmental relationships.” (Chandler, Odierno, & McHugh, 2013)
The 2014 Army Regulation 350-1, Army Training and Leader Development is
derived from the strategy to describe and detail all leadership training for both military and
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 22
civilians (O'Keefe, 2014). While predominately focused on developing military leaders,
Chapter 3 address Army Civilian leadership development in two Sections, VII and VIII.
Three courses are identified here for entry level and mid-level leaders, the CES Foundation
Course, Basic Course, and Intermediate Course. The Army has developed and published all
of the documents prescribed in the private sector, although not to the specificity
recommended in the private sector (O'Keefe, 2014).
Survey Findings
Survey questions, Appendix A, were developed and sent to senior acquisition professionals
in US Army Program Executive Offices (PEOs) to gain an understanding and insight into the
current policies and practices. The survey asked for recommended policies and practices for
developing entry level and mid-grade level program management leaders. The survey was
anonymously sent to Program Executive Officers, Deputy Program Executive Officers, Project
Wenzel, Frank (COL(R)). (2015, July-August). Developing Leaders. Military Review, pp. 33-41.
Williamson, M. E. (2015). Memorandum for Distribution: Army Acquisition Workforce Standard
Program Management Position Nomenclature Policy. Washington DC: Department of the
Army.
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 35
Glossary of Acronyms and Terms
Acronym Description AAE Army Acquisition Executive AACLDP Army Acquisition Civilian Leadership Development Plan AC Advanced Course ACAT Acquisition Category ACDM Acquisition Career Development Model ALDM Acquisition Leadership Development Model ALDS Army Leader Development Strategy ALDP Army Leader Development Program AMSC Army Management Staff College ASA Assistant Secretary of the Army ALCP Acquisition Leadership Challenge Program AL&T Acquisition Logistics and Technology APD Assistant Program Director APM Assistant Program Manager ASC Acquisition Support Center BBP Better Buying Power BC Basic Course CAPPMIS Career Acquisition Personnel and Position Management Information System CES Civilian Education System CESL Civilian Education Senior Leaders Course CAP Critical Acquisition Position CLP Continuous Learning Points CoS Chief of Staff CPOL Civilian Personnel On-Line CSA Chief of Staff, Army DA Department of the Army DA G-3/5/7 Department of the Army G-3/5/7 DAC Department of the Army Civilian DACM Director, Acquisition Career Management DCS Deputy Chief of Staff DDACM Deputy Director, Acquisition Career Manager DAWIA Defense Acquisition Workforce Improvement Act DoD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction DPD Deputy Project/Product Director DPM Deputy Project/Product Manager ECQ Executive Core Qualifications FC Foundation Course GO General Officer IC Intermediate Course IDP Individual Development Plan IPT Integrated Product/Process Team KLP Key Leadership Position
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 36
MILDEP Military Deputy M&RA Manpower and Reserve Affairs OPM Office of Personnel Management PEO Program Executive Officer PD Project/Product Director PM Program/Project/Product Manager PMO Project/Program Management Office QDR Quadrennial Review SAM System Acquisition Manager SES Senior Executive Service TRADOC Training and Doctrine Command USC United States Code
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 37
Appendix A
Survey Instrument This 10-15 minute survey is intended to identify if Civilian Leader Development policies currently exist within Program Executive Offices, and or Project Manager and Director Offices for civilian acquisition professionals in entry level and mid-level program management leadership positions and to identify improvements to the civilian leadership development training for entry level and mid-level positions such as Integrated Product/Process Team Leads, Team Leads or Chiefs, Project Engineers, Assistant Program Managers (APMs), and System Acquisition Managers (SAMs). Your anonymity is protected and only the aggregated results will be incorporated into the Senior Service College Fellowship (SSCF) project report. The project survey results and research will be used to identify a potential civilian leader development policy for entry and mid-level positions, and the required or recommended leadership development training for entry level and mid-level program management leadership positions. If you have questions regarding the survey, please contact Craig Maurice by email at: [email protected].
Your candid honest answers will provide valuable input into improving future civilian entry level and mid-level program management leadership development training.
Thank you:
Thank you for your time, candor, and the integrity of your responses. Your responses will help identify improvements to the civilian entry level and mid-level program management leadership development training.
SURVEY
CONSENT STATEMENT
1. I understand this survey is for academic purposes and all responses are anonymous. I have read the Informed Consent Statement and:
• I agree to participate. • I prefer not to participate.
DEMOGRAPHIC & POSITION QUESTIONS
2. What is your position? • Program Executive Officer • Deputy Program Executive Officer • Project Manager • Deputy Project Manager • Project Director • Deputy Project Director • None of the above
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 38
3. Are you Military or Civilian? • Military • Civilian
4. Number of years of Acquisition experience? • 0-5 • 6-10 • 11-15 • 16-20 • 21-25 • 25+
5. Is your primary acquisition workforce career field Program Management? • Yes • No
6. What is your primary acquisition workforce career field? • Auditing • Business-CE • Business-FM • Contracting • Engineering • Facilities Engineering • Industrial/Contract Property Management • Information Technology • Life Cycle Logistics • Production, Quality and Manufacturing • Purchasing • Science and Technology Management • Test and Evaluation
7. Select the Civilian Education System course(s) or equivalent courses you have completed or received credit for:
SURVEY QUESTIONS ON CIVILIAN LEADERSHIP DEVELOPMENT POLICIES
8. Does your Program Executive Office (PEO) have a civilian leader development policy that augments or further defines the ASA(ALT), DACM, DA, and or OSD leader development policies?
• Yes. • No.
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 39
9. Select the items the PEO civilian leader development policy covers: Education Leadership Training @ Entry Level (GS 7-11) Leadership Training @ Mid-level (GS 12-13) Leadership Training @ High Grades (GS 14-15) Acquisition Leadership Challenge Programs Civilian Education System Courses Leadership Skills Training Acquisition Certifications Mentoring Coaching Position rotation Other-please describe:_______________________ (300 characters maximum)
10. Would a tailored civilian leader development policy for entry level and mid-level program management positions be beneficial to growing future program management leaders to support Force 2025?
• Yes. • No. Please describe why you feel a civilian leader development policy wouldn’t be
beneficial: ______________________(300 characters maximum) 11. Does your Project Manager’s Office/Project Director’s Office have a civilian leader development policy?
• Yes. It mirrors the PEO policy. • Yes. It is an internal policy. • No. The PEO policy is used. • No.
12. Please identify the items the civilian leader development policy covers: Leadership Skills Training Education Leadership Training @ Entry Level (GS 7-11) Leadership Training @ Mid-level (GS 12-13) Leadership Training @ High Grades (GS 14-15) Acquisition Leadership Challenge Programs Civilian Education System Courses Acquisition Certifications Mentoring Coaching Position rotation Other-please describe:_______________________ (300 characters maximum)
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 40
13. Select all of the leadership skills training you feel are recommended for each entry level or mid-level leadership position listed (Select “Include all skills listed” for each position or individually select each skill you feel applies):
Leadership Skills Training
Integrated Product/ Process
Team Lead
Team Lead/ Chief
Project
Engineer Assistant Program Mgr/Dir
System Acquisition Manager
Include all skills listed Effective Briefing Techniques Effective Communications How to run meetings effectively Conflict Management Emotional Intelligence Critical Thinking Schedules and scheduling Understanding stakeholders Leading Teams Time Management
14. Identify the highest recommended CES, and ALCP leadership training required for each entry level and mid-level leadership position listed:
Leader Training
Integrated Product/ Process
Team Lead
Team Lead/ Chief
Project
Engineer Assistant Program Mgr/Dir
System Acquisition Manager
Civilian Education System (CES) Foundation Course (GS 1-15) Basic Course (GS 1-9) Intermediate Course (GS 10-12) Advanced Course (GS 13-15) Acquisition Leadership Challenge Program (ALCP) ALCP Beginnings (GS 7-11) ALCP I (GS 12-13) ALCP Il (GS 14-15)
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 41
15. Identify the entry level and mid-level leadership positions listed that would benefit from mentoring; and from coaching:
16. Identify the highest recommended Program Management certification level for each entry level and mid-level leadership position listed:
Position Level I Level II Level III Integrated Product/ Process Team Lead Team Lead/ Chief Project Engineer Assistant Program Manager/Director System Acquisition Manager
17. Do you feel it would be beneficial to include Office of Personnel Management Leadership Development Courses, e.g. Leadership Skills for Non-supervisors, Collaborative Leadership, Leading from the Middle, in an Army civilian leader development policy?
• Yes • No • Comments: ______________(300 characters)
18. Do you feel it would be beneficial to designate a civilian Assistant Program Manager/Director position in each Project Manager or Director’s office and manage the positions in the PEO?
• Yes • No • Comments: ______________(300 characters)
19. Do you feel the experiential opportunities created by periodically rotating civilian Assistant Program Managers/Directors through different Program offices within a PEO would be beneficial in developing the individual’s leadership skills?
• Yes • No • Comments: ______________(300 characters)
20. Do you feel it would be beneficial to designate one or more civilian System Acquisition Manager (SAM) positions (GS-12) in each Project Manager’s or Director’s office, and manage the positions in the PEO?
• Yes • No • Comments: ______________(300 characters)
Program
Integrated Product/ Process
Team Lead
Team Lead/ Chief
Project
Engineer Assistant Program Mgr/Dir
System
Acquisition Manager
Mentoring Program Coaching Program
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 42
21. Are there any other items you feel should be included in a civilian entry level and mid-level program management leader development policy or do you have any additional comments?
• Yes. Please list and describe items you feel should be included or additional comments in the space provided. ____________________________(300 characters maximum)
• No.
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 43
Appendix B
Survey Comments
The following are verbatim copies of the actual comments provided to specific questions.
The questions are listed, and then all written responses are provided. All responses were
anonymous.
Question 10. Would a tailored civilian leader development policy for entry level and mid-level program management positions be beneficial to growing future program management leaders to support Force 2025? Responses:
Question 17. Do you feel it would be beneficial to include Office of Personnel Management Leadership Development Courses, e.g. Leadership Skills for Non-supervisors, Collaborative Leadership, Leading from the Middle, in an Army civilian leader development policy? Responses:
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 44
Question 18. Do you feel it would be beneficial to designate a civilian Assistant Program Manager/Director position in each Project Manager or Director’s office and manage the positions in the PEO? Responses:
Question 19. Do you feel the experiential opportunities created by periodically rotating civilian Assistant Program Managers/Directors through different Program offices within the PEO would be beneficial in developing the individual’s leadership skills? Responses:
A STUDY OF CIVILIAN ENTRY AND MID-LEVEL LEADERSHIP DEVELOPMENT 45
Question 20. Do you feel it would be beneficial to designate one or more civilian System Acquisition Manager (SAM) positions (GS-12) in each Project Manager’s or Director’s office, and manage the positions in the PEO? Responses:
Question 21. Are there any other items you feel should be included in a civilian entry level and mid-level program management leader development policy or do you have any additional comments? Responses: