A Roadmap to Business Resiliency A Roadmap to Business Resiliency How to Become a More Disaster How to Become a More Disaster Resilient Business Resilient Business Washington State Washington State Emergency Management Division Emergency Management Division www.emd.wa.gov www.emd.wa.gov
32
Embed
A Roadmap to Business Resiliency How to Become a More Disaster Resilient Business Washington State Emergency Management Division Washington.
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
A Roadmap to Business Resiliency A Roadmap to Business Resiliency
How to Become a More Disaster Resilient How to Become a More Disaster Resilient Business Business
How to Become a More Disaster Resilient How to Become a More Disaster Resilient Business Business
Washington StateWashington StateEmergency Management DivisionEmergency Management Divisionwww.emd.wa.govwww.emd.wa.gov
Washington StateWashington StateEmergency Management DivisionEmergency Management Divisionwww.emd.wa.govwww.emd.wa.gov
Empower organizations with capabilities to Empower organizations with capabilities to rapidly adapt and transform themselves in rapidly adapt and transform themselves in response to a spectrum of unexpected response to a spectrum of unexpected events from natural disasters to market events from natural disasters to market driven events. driven events.
Road to ResilienceRoad to Resilience
Business Resiliency Objective Business Resiliency Objective Business Resiliency Objective Business Resiliency Objective
Current State of Most BusinessesCurrent State of Most Businesses
• According to a recent study – 89% of businesses have evacuation plans in place
• Research conducted by Assn. of Small Business Development Centers states that ”of those businesses impacted by a disaster with no plan, 43% never reopen.”
• Of those reopening, only 29% are still operating two years later.
Business Preparedness IndicatorsBusiness Preparedness Indicators
• Small businesses=companies with $5M to $50M in annual sales
• Fewer than half of small businesses – Conduct regular risk audits – Have established alternate work sites – Undertake regular tabletop exercises – 89% have evacuation plans in place – 39% have traumatic counseling plans
Re: The Conference Board Report released 5/8/08http://www.ohsonline.com/articles/62355/
Proactively prepare your employees before a disaster occurs.
Provide clear communications for employees and their families during a crisis event.
Support your employees and their families as they work to recover post-disaster.
Step 1: Invest In PreparednessStep 1: Invest In Preparedness
Minimizing worry about an employee’s safety and that of their loved Minimizing worry about an employee’s safety and that of their loved ones make for more productive workers.ones make for more productive workers.
Road to Resilience – Road to Resilience – Step #1Step #1
Road to Resilience – Road to Resilience – Step #1Step #1
Preparing ourselves, and our neighborhoods, Preparing ourselves, and our neighborhoods, for disaster is an act of good citizenship. Every for disaster is an act of good citizenship. Every community has serious limits on the amount of community has serious limits on the amount of emergency resources available to help people emergency resources available to help people in real need. in real need.
Road to Resilience – Road to Resilience – Step #1Step #1
Steps to Comprehensive Preparedness and Planning.
Access to information and resources on hazards and threats in Washington.
Economists calculate that every dollar spent Economists calculate that every dollar spent on preparing for a disaster saves seven dollars on preparing for a disaster saves seven dollars in response.in response.
Road to Resilience – Road to Resilience – Step #1Step #1
EMD Business Preparedness Steps to Comprehensive Business Preparedness and Planning
Road to Resilience – Road to Resilience – Step #2Step #2
Step 2: Identify Your RiskStep 2: Identify Your Risk
Acknowledge the risks that could impact your business
and plan accordingly.
Identify Your RiskIdentify Your Risk
90% of all 90% of all natural natural disasters in disasters in the US involve the US involve flooding. flooding.
Since 1956, Washington State hasreceived 31 Presidential Declarationsfor flooding events.
Road to Resilience – Road to Resilience – Step #2Step #2
Identify Identify Your RiskYour Risk
Road to Resilience – Road to Resilience – Step #2Step #2
Source: WA State Hazard Profile, Floods. http://www.emd.wa.gov/plans/documents/FloodNov2007Tab5.5.pdf
Identify Your RisksIdentify Your Risks
Road to Resilience – Road to Resilience – Step #2Step #2
Road to Resilience – Step #3Road to Resilience – Step #3
Step 3: Mitigate or Step 3: Mitigate or Transfer Your RiskTransfer Your RiskStep 3: Mitigate or Step 3: Mitigate or Transfer Your RiskTransfer Your Risk
Mitigating risk where possible may be more cost effective.
Without insurance the primary Without insurance the primary form of business disaster form of business disaster relief is a low interest Small relief is a low interest Small Business Administration Business Administration Loan. Loan.
Complete the Non-structural Hazard Mitigation Self Assessment - http://www.emd.wa.gov/publications/documents/PE_PrepareYourOffice.doc
Home and business owners need both structure and contents coverage.
Recommend business interruption insurance.
As of 7/26/09 new state legislation requires insurer notification on flood insurance.
Invest in Insurance Invest in Insurance
Road to Resilience – Road to Resilience – Step #3Step #3
Learn:- How to secure potential hazards.- How to safely turn off utilities.- Personal safety around downed power lines. - Safe set up and use of a generator.
Road to Resilience – Step #4Road to Resilience – Step #4
Step 4: Plan and Train For What You Cannot Mitigate….Step 4: Plan and Train For What You Cannot Mitigate….
Beat the Statistics – Research conducted Beat the Statistics – Research conducted by the Ad Council found that more than by the Ad Council found that more than 85% of small businesses understand that 85% of small businesses understand that emergency preparedness is important, yet emergency preparedness is important, yet only four in ten businesses have a plan to only four in ten businesses have a plan to protect their businesses. protect their businesses.
Develop A Develop A Business Business Continuity Continuity PlanPlan
Road to Resilience – Step #4Road to Resilience – Step #4
Take the “Is Your Business Ready” questionnaire.
Identify and develop back up strategies critical business processes or functions.
**Listen to Small Business Owner Video
Complete the Key Vendor/Supplier Form and ensure they have continuity plan.
Identify alternate work site locations.
Why should you invest time in doing a plan?
EMD Business Planning Resources IBHS Open for Business Toolkit & FEMA’s Ready.Gov planning templates
Road to Resilience – Step #5Road to Resilience – Step #5Road to Resilience – Step #5Road to Resilience – Step #5
Step 5: Establish Communication Redundancy Step 5: Establish Communication Redundancy Step 5: Establish Communication Redundancy Step 5: Establish Communication Redundancy
WA State Department of Transportation I-5 Corridor Freight System website One stop location for trucker restrictions, rest stops and permit information
http://www.wsdot.wa.gov/partners/TIO/
NOAA Weather Radio information http://www.emd.wa.gov/publications/pubed/noaa_weather_radio.shtml
Communication ResourcesCommunication Resources
Road to Resilience – Step #5Road to Resilience – Step #5