Awareness level of performance appraisal system in organization EXECUTIVE SUMMARY IALCL is a member of the RSB Group and is the business of manufacturing of systems, aggregates and components for various Excavator models of Tata Hitachi Excavator like Main frames, Track frames, Oil and fuel tanks, Floor plates are manufacturing. IALCL has received ISO 9001 2000 Quality certification in a record time of eight months and that within a year starting commercial production. IAL construction & Agri Equipments Pvt.Ltd is situated in Bellur industrial area in Dharwad & 10 K.M away from Dharwad city. The company was incorporated as a private limited company on 28 th September, 2000 in the name of “IAL PRIVATE LIMITED” and subsequently the name was changed to the present name “IAL Construction & Agri Equipments from September, 2002 with the capital investment of project Rs.4, 08, 54, 000/- This unit bagged the order from TELCON for manufacturer and supply of various aggregates and systems since there were all required manufacturing facilities available at IAL, started production from October, 2002 the unit has achieved turnover of Rs. 7.85 crores in the year 2002-20. IAL Jamshedpur plant was manufacturing various aggregates and systems for construction equipments being manufactured by TELCON, a Jamshedpur based market leader in Babasabpatilfreepptmba.com 1
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Awareness level of performance appraisal system in organization
EXECUTIVE SUMMARY
IALCL is a member of the RSB Group and is the business of manufacturing of
systems, aggregates and components for various Excavator models of Tata Hitachi Excavator
like Main frames, Track frames, Oil and fuel tanks, Floor plates are manufacturing. IALCL
has received ISO 9001 2000 Quality certification in a record time of eight months and that
within a year starting commercial production.
IAL construction & Agri Equipments Pvt.Ltd is situated in Bellur industrial area in
Dharwad & 10 K.M away from Dharwad city. The company was incorporated as a private
limited company on 28th September, 2000 in the name of “IAL PRIVATE LIMITED” and
subsequently the name was changed to the present name “IAL Construction & Agri
Equipments from September, 2002 with the capital investment of project Rs.4, 08, 54, 000/-
This unit bagged the order from TELCON for manufacturer and supply of various
aggregates and systems since there were all required manufacturing facilities available at
IAL, started production from October, 2002 the unit has achieved turnover of Rs. 7.85 crores
in the year 2002-20.
IAL Jamshedpur plant was manufacturing various aggregates and systems for
construction equipments being manufactured by TELCON, a Jamshedpur based market
leader in the field of earth moving and construction equipment manufactures. Later on
TELCON decided to set up a separate production facility at Dharwad, Karnataka for the
manufacture of its few models of equipments. Since, IAL was a single source for their
various components being used in these models of construction equipments.TELCON
advised to set a unit at Dharwad to meet the requirements of TELCON effectively.
Thus the unit was fully dependent in IAL, Jamshedpur located at distance of 2,500
K.M away. Hence the supply of material subsequently causing problems to meet supply
schedule given by TELCON, and because of this the IAL unit started its production in
Dharwad to meet the schedule of TELCON.
OBJECTIVES OF THE STUDY:
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Awareness level of performance appraisal system in organization
1. To know awareness level of performance appraisal system in organization.
2. To assess the training and development needs of employees.
3. To know the awareness about the motivation through the performance appraisal
system.
4. To know the importance of relationship between the superior and subordinate in
performance appraisal of employees.
NEED FOR THE STUDY:
1. To prevent grievances and in disciplinary activities.
2. Provide information which helps to counsel the subordinate.
3. Provide information about the performance ranks basing on which decision regarding
salary fixation, confirmation, promotion, transfer and demotion are taken.
4. Provide feedback information about the level of achievement and behaviour of
subordinate.
Research Methodology:-
1) Primary Data:
Thrust has been on collection of primary data. Structured questionnaire has been used
and discussed personally with the respondents to get their responses.
2) Secondary Data:
Journals, websites etc. have been consulted for obtaining related information and also
28mm. And also grades of steels are required, they are:
Grade 1: Milled steel IS 206.2B
Grade 2: Salima steel of 350 HI
Grade 3: Salima steel of 450 HI
The company purchases raw materials raw materials from different suppliers and it
is mainly based on the quality, price of the steel. They are purchasing these raw materials
from well known suppliers such as:
Hosemann Goa Pvt. Ltd.
Hydro lines India, Bangalore.
Anand Udyog- Belgaum.
Techno Trade Link- Belgaum.
Jindal Steel- Ballary.
These raw materials which are purchased and stored in store department which will
send for production when required.
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Production process:When the raw materials are purchased and stored in store department, and
production manager will take the necessary raw material as and when require for production.
The production process of producing products as follows.
Description of the flow chart:
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Material in coming
Inspection and storage
Gas cutting and shearing
Bending
Assembling and Track welding
Final welding
Drilling and Tapping
Matching
Final inspection
Awareness level of performance appraisal system in organization
The first step of production is purchase of steel and in this step the steel and
materials required for production are purchased from different suppliers. This is done by the
purchase department. When the materials such as steel sheet are purchased, they are sent for
inspection to check whether the materials are sent according to specification and after
inspection the materials are sent for storage.
After storage the next step is cutting and in this stage the steel sheets are brought and
cutting is made according to the plan which is required to produce final product. As soon as
the cutting of materials is sent for bending and this is made according to the requirement of
the product. Bending is made according to the specification by using measurement which are
sent by the customer. This is done by using modern bending machines.
As soon as bending finishes the next step is assembling and welding. In this stage
the various steel sheets which are cut and bended has brought together and assembled in a
frame to make the product and when the assembling finishes the welding is made in this stage
itself. Because the parts which are assembled should not come out.
After the welding is completed the final welding will be made, and in this stage all
the parts are welded once again, so that the perfect final product must be produced. This is
done because in the process certain parts which are assembled will not be welded properly, so
in final welding the assembled but not parts are welded to get a good final product.
The next step is drilling and tapping. In this stage the drilling and tapping is made
because this helps in the assembly of final product such as Hitachi. This is nothing but
making a whole in the material which helps for the customer to make assembly of the
product.
The last step is matching. In this step the materials which are produced to sent for
smoothening of the surface. This is made because during welding some of the parts will not
be finished smoothly, so in order to smoothen the surface of the final material matching is
made. It helps the product to look good and it will also help to make assembly very easy for
the customer.
After matching, checking of the final product is made. In this inspector will check
the important parts angle of final materials. If any deviation occur the material will be sent
again for production, if not it will be sent for dispatch.
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The IAL produces different type of product, such as:
Main frame Ex-100 and Ex-200
Track frame Ex-100 and Ex-200
Oil track Lx-100 and Ex-200
Fuel track Ex-100 and Ex-200
Quality of product
ISO 9000 standard certification has been achieved for producing good quality of
product.
SALES DEPARTMENTSales department is the department which is very essential in every organization to
sell the goods to the customer. The sales department in IALCL does all the work from
receiving the order, verifying whether order is acceptable or not, and also dispatching the
order. The products manufactured by IALCL are sold only to TELCON.
Sales department in IALCL is headed by Mr. Suchintya Shee.
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The sales department consists of three level, they are sales head, sales assistant and
sales staff. The hierarchy of the sales department is a follows.
OBJECTIVES;
These are the important objectives of the sales department in IALCL, which will
ultimately help the organization to achieve its objectives.
1. Satisfy customer needs
2. Achieving long run relationship with customer.
The sales manager is the head of the department, he is responsible for the
customer satisfaction, quality inspection is done for all orders placed and complaints if any
and follow up actions is taken to avoid such complaints.
The main activities or steps involved by sales department.
1. Receive customer purchase order.
2. Verify whether acceptable or not.
3. Preparation of dispatch plan and submitted to customer after getting approval.
4. Monitoring dispatches as per plan
5. Preparation of daily basis, dispatch details or dispatch report, daily basis
reviewed if any short fall.
6. Arrangement of transportation.
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HOD SALES
SALES ASSISTANT
SALES STAFF
Awareness level of performance appraisal system in organization
7. Preparation of invoice.
8. Monitor customer complaints with the help of concerned department.
9. Monthly analysis.
10. Customer satisfaction survey reprt collection and review with COO(Chief
Operation Officer)
Advertisement As the company IAL is the oldest supplier of TELCON, so it need not require any
advertisement to sell its products. And also it has been established in Dharwad to satisfy the
TELCON. So the only customer of this industry
QUALITY CONTROL DEPARTMENTQuality refers to the sum of the attributes or properties that describe a product. These
are generally expressed in terms of specific product characteristics such as length, width,
colour, specific gravity etc.
In IAL the quality control department checks the quality of the product which are
coming in, products during processing, and also the products after producing. The quality
control department consists of three persons and the hierarchy of this department is as
follows.
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Quality assessment manager
Awareness level of performance appraisal system in organization
Working process:The working of the quality department starts before the production starts. The
department starts working when the raw material enters into the company gate. The quality
inspection is made in three levels, they are follows:-
1. Incoming material inspection.
2. During process inspection.
3. Final inspection.
1. Incoming material inspection:As soon as the raw material enters, the quality department checks whether the raw
materials are according to the specified specification or no and if they are not according to
specification, then the materials will be rejected. This inspection is done for all the materials
which are enters the factory gate and in case of stationary item materials are just checked
whether they are in proper condition or not.
After inspection the inspector makes the invoice which contains the details regarding
type of materials entered the company gate and also their quantity and the name of the person
who has inspected it.
2. During process inspection:The inspection is also done when the work is in progress. For this purpose the
quality department sets the parameters for the quality to be maintained, and the workers who
are working are given training to follow the parameter and maintain the quality.
During production some people use shortcuts of working, which will ultimately
affect the end product. So the inspection is done to maintain the quality of the end product.
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Assistant quality manager
Quality inspector
Awareness level of performance appraisal system in organization
When the products move from one stage to another the approval is done by the inspector
regarding the work quality.
3. Final inspectionWhen the works in progress are converted into final product, the final inspection is
done by checking the important portion of the product. This is made because it is not possible
to check each and every part, and if it is done it consumes lot of time.
Documents maintained by this department are as follows:-1. Quality plan: This checks the methods and process, including the type of instrument
and measuring purpose.
2. List of calibrated measuring purpose.
3. Job card (QF/Prod.03)
4. Customer complaints(QF/QA/02)
5. Corrective action implemented(QF/corr/5)
6. Calibrated plan for measuring devices.
7. Calibrated history card for each device.
8. Quality policy.
Objectives of Quality control department:-
1. To satisfy the customer need and acceptation.
2. To minimise customer complaints.
3. To reduce in-process and final rework cost.
4. To reduce cost of quality at customer.
Quality policy:IAL Construction & Agri Equipments Pvt.Ltd., is committed for customer delight by
manufacturing and supplying components. Aggregates and for agree and construction
equipments.
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The IAL shall achieve the above through:-
Consistent supply of quality product in right time at comparative price.
Efficient and effective utilization of space, man, machine and technology.
Continual improvement in process. Work practice and effective implementation of
quality management system in the plant and at suppliers and through total quality
management (TQM).
Development of total quality people (TQP) by providing adequate training and total
employees involvement.
MAINTENANCE DEPARTMENTMaintenance department is the department, at which is very necessary in IAL
because through this department only the machines are maintained from major break down
and it will reduce the losses which would occur due to delay in production. This department
is headed by the maintenance head. There are 8 members working in the maintenance
department out of which all are skilled.
The work of the maintenance department is to maintain all the machinery. The
hierarchy of this department is as follows:-
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Maintenance Department head
Awareness level of performance appraisal system in organization
Objectives:
The objective of this department is to reduce break down hours/time and add to
provide all resources for maintaining machines.
Principles:The following principle is adopted in IAL:-
Prevention is better than cure:
It means suppose if the machines working satisfactorily if we don’t do preventive
maintenance it may go for minor or major breakdown which will leads to huge production
loss. So the IAL is following this principle to maintain the machine properly and avoid
losses.
A Stitch in time saves the nine:
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Senior engineer
Shift supervisor
Helper Mech Fitter Electrician
Awareness level of performance appraisal system in organization
According to this the company studies the machine thoroughly and keeps important
or critical parts in correct manner. So that during free time of machine, the repair of the
machine can be done.
Functions: To carry out preventive maintenance of machines and equipments a per preventive
schedule plan. This can be done weekly, monthly and quarterly basis also.
To attend breakdown of machine and equipments in less time.
To maintain critical parts, so that the breakdowns can be reduced.
To conduct training for new machinery installation.
To maintain safety equipments to reduce accident.
Mainly three types of maintenance are done in IALCL, they are:-
Daily maintenance
Periodical maintenance
Yearly maintenance
Daily maintenance:
In daily maintenance they are maintaining the baring sound, gear box, etc. These
are the maintenance which is done daily because if these aren’t done daily it will hamper the
process in due course. So the daily maintenance is done.
Periodical maintenance:
Periodicals maintenance are the maintenance which are done periodically i.e.
monthly or quarterly. These are done in order to avoid heavy damages to machinery and to
maintain the production quality. They are doing baring check up, etc. Once in a month and
also in three months.
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Yearly maintenance:
The IALCL is also doing yearly maintenance by shut down and checking up
machines etc. This is done to check the machinery working capacity and enhance the life of
the machineries. This is also done in order to maintain the production quality of the industry.
DESIGN AND DEVELOPMENT DEPARTMENTDesign and development department is the department which makes the design of
the product, whenever new order is received from the customer. This department prepares the
plan by seeing specification of the product which will help the company to produce new
product. This plan act as a rough sketch to produce and it will also help the new method of
production.
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Development Head
Assistant development
Associates
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The design and development is based on the product i.e. a new product or the product in process.
Process steps Activity Responsibility 1. Receive enquiry Receive information, enquiry for a new
product
Development manager
2. Feasibility
review
a) study of new product and any
modification, whether to take the job or ot
b) After decision is taken, if Yes costing is
done. If no, regret letter is sent to the
customer.
c) Prepare quotation and send to the
customer.
Development manager
Development manager
Authorised person
3. Contract review To carry out after receipt of order Development manager
5. Development of
sample
a) As per customer requirement
b) Arrangement for customer inspection
Development manager
6. Hand over to a) Order is approved and regularized, Development manager
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production development of fixture, if not developed
before the product development.
b) Hand over all documents (job card, work
instrument, quality plan) along with related
fixtures.
c) Maintain register for issuing
d) Update the development list
7. Customer
drawing control
Keep the master copy of drawing and issues,
and it whenever required as per the process.
Developing manager
HUMAN RESPURCE DEPARTMENT
Human resource is a most valuable unique asset of an organization. According to
Lean the term human resource refers to the total knowledge, skills, and abilities, talents of an
organization work force as well as the values, attitudes and feelings of individuals group.
Human resource department undertake all the activities relating to the management
of employees such as leave, maintenance of record of each and every worker, time keeping
provident fund, holidays etc. This department maintain the record of 204 workers, 54 are
permanent, and 200 are casual. The hierarchy of this department present in IAL is as follows:
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DEPUTY GENERAL MANGER
HUMAN RESOURCE MANAGER
ASSISTANT HR
Awareness level of performance appraisal system in organization
The following are the various functions which are performed by human resource department in IAL.
Provident fund:
Human resource department maintains the record of provident fund. The provident
fund is a social security scheme and this scheme is maintained according to the employee’s
provident fund and 1952. Under this all the employer’s contribution is 12% and employee’s
contribution is 12%. In all 24% is paid on provident fund, they have to pay this on or before
15th of every month.
The company is providing loans on provident fund, such as medical loans, marriage
loans, housing loans etc.
Performance Appraisal:
In IAL the people who are working efficiently are encouraged by giving promotion.
For performance appraisal each and every person’s record are maintained by IAL. If the
human resource manger finds any vacant place, then they will fill the vacant place by giving
promotion to the people who are working efficiently. It is based on their performance. For
this evaluation chart is prepared, in this persons attendance is recorded and based on their
attendance record and experience they will assign the points to the worker and the worker
who gets more points will be prompted to vacant place. If he facing from health problem then
the second highest point getting person is selected.
Recruitment:Recruitment can be defined as the the process of searching prospective employees and
stimulating and encouraging them to apply for jobs in an organization. In other words main
object of man power is to ascertain how many candidates are required for the organization.
After ascertaining the number of the candidates that is required the next step to find out the
places where required human resources are available and also attracting them to apply for the
job in the organization. This process is known as recruitment.
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According to E.B. Flippo, “Recruitment is a process of searching prospective
employees and stimulating them to apply.”
Sources of Recruitment:The company is recruiting its employee through following sources.
1. Internal sources
2. External sources
1. Internal sources:
IALCL recruits its employees through internal sources. Under this they recruit its
internal own people through promotions and transfers, it means that when vacancies are arise,
those who have been already working in institution are promoted. Promotion leads to shifting
of employees to higher position carrying higher responsibilities, facilities etc.
On the other hand, transfer means shifting of an employee from one job to another. At
the time of transfer, it is ensured that an employment to be transferred to the new job is
capable of performing it. Infact transfer do not involves any drastic changes in the
responsibilities and status of an employee.
Internal sources of recruitment are as follows:-
Present permanent employees.
Present temporary or casual employees.
Retrenched of retired employees.
Departments of deceased, disabled, retired and present employees.
2. External source:
The company is also recruiting employees through external sources because internal
sources alone cannot meet the requirement of employees. So the enterprise has in top to
external sources for various positions. Running organizations have got to recruit employees
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form outside for filling the positions whose specification cannot be met by the present
employees and for meeting the additional recruitment of man power.
External sources of recruitment are as follows:-
Advertisement in newspapers etc.
Employment exchange and agencies.
Recommendation
Selection procedures:The selection procedure consists of series of steps. At each step facts may come
which may lead to rejection of the applicants. It is a series of successive hurdles, which an
applicant must cross.
Management selects the right person for right job at right time. The main objective
of selection is to choose the best qualified and suitable candidates for performing the job
most effectively, satisfying employee’s wants as well as the fullest development of this
potential are a part of these objectives.
Following are the steps on selection:-
Inviting application
Selection procedure
Verification of documents
Orientation training
Department assignment
Inviting application:
This is the first step in the selection recruitment. This has done because suitable
candidates resume is not available in the data bank, so the company invites applications
through advertisement. After getting resume they will organise written test and taking
interview fro short listed candidates.
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Selection procedure:
A. Short listed candidates will be called for final interview. The final interview
panel head of human resource and head of concerned department.
B. After final selection of the candidates appointment letter will be sent to the
candidates.
Verification of documents:
A. Candidates will send a copy of appointment letter with this
acceptance.
B. When the candidates come for joining the company, verification of
original documents and collect reliving certificates and medical
certificates.
Orientation training:
After joining the candidates with experience eill under go, and orientation
training programme to understand the company, policy, procedure, system and
working.
Department assignment:
After completion of orientation training programme on the job training, the
candidates will be posted to concerned department. He will be offered all the required
facilities after joining or after being posted to the concerned department.
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FINANCE DEPARTMENTFinance is an activity, which is concerned with the raising of funds and proper use of
such funds by a business house for the purpose of making profit there from. Business finance
deals with acquisition of funds and its proper administration in business enterprises.
The finance department in IAL plays a very important role in the success of the
company. This department makes planning, organizing, controlling, directing of funds
whenever necessary.
There are two types of finance requirements, they are:-
1. Long term finance
2. Short term finance of working capital fiancé.
1. Long term finance:The finance department raises the long term fiancé from the head office itself.
Whenever the long term finace is required, this department will inform the top level
management and top management will arrange for the finance.
2. Short term finance: The working capital id the short term finance which is raised by the finance
department. In IAL the most of the working capital finance is raised from the reserves itself
and if it is not sufficient they will raise from the STATE OF BANK INDIA commercial
bank, Hubli.
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The working of finance department is in a systematic manner. It flows on the basis
of the following hierarchy.
Objectives: Profit maximization.
Maintenance of adequate liquid assets.
Ensuring effective, efficient and economic utilization of finance.
Assuring fair return to the investors.
Building up resources for growth diversification and prosperity.
Functions: To decide how much cash must be invested in fixed assets and current assets.
To forecasts the financial needs of the organization.
To see to it that adequate supply of cash is available at all time for the smooth
running of the business.
To decide where, when and how to acquire funds to meet the firms financial needs.
Handling sales tax, central excise, entry tax and professional tax etc.
To see to it that there is continuous cash flow and inflow without any interruption.
To negotiate with banks, financial institutes and other suppliers of credit. So as to
obtain the funds at most favourable terms.
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Chief operating officer
Senior Finance Manager
Executive Assistant
Assistant
Awareness level of performance appraisal system in organization
To prepare trial balance, profit and loss account and balance sheet.
To ensure supply of adequate funds to all parts of organization.
Following are the different assets in IALCL:-
Land and building
Shade
Plant and machinery
Motor vehicles
Furniture and fixture
Electrical installation
Tools and equipments.
The “AUDITOR” is must for a company having more than 40 lacks. The auditor of
the company is SHARP & TANNAN ASSOCIATES
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SECURITY DEPARTMENTSecurity department in IALCL is the department which secures the company
environment from the misconduct of the outsider. It prevents the people from entering the
company which will disturb the workers who are working in the company, and it is also risky.
All workers are checked after their respective shifts at the gate, all the materials
before entering the campus is checked by the security officer and is recorded in the register
maintained by them (which contains date, time etc). No visitors are allowed in the campus
without the prior permission from the office. There are totally 6 securities, 3 securities for
each shift.
Duties of the Security:The security department in IALCL has to perform some duties. They are as follows:-
Duty is to safe guard the people from the outsider.
Duty is to make the entry of the people who enters the company premises.
Duty is to check the goods which come inside the company premises.
Duty is to check the people who go out of the company.
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LITERATURE REVIEW
The purpose of literature review is to identify the problem statement, understand the
secondary data that has been gathered in the field of study and make new findings on the
problem statement.
PROBLEM STATEMENT:-The project aims to study the performance appraisal system followed by the IAL
Construction and Agri Equipments Pvt.Ltd.
The study aims to highlight the significance of the performance appraisal system on
the corporate level. Thus the study tries to establish the link between performance appraisal
system and organizational effectiveness.
Data Collection:-
In this research report the data has been collected through two sources, those are
primary data collection and secondary data collection.
Primary Data Collection.
Primary data consists of asking the questions and direct meet is used in research
study, primary data includes
Direct interviews of each of the department sources of the organization.
Discussion with all departments.
Observation made during the project sessions.
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Secondary data
Study of related IALCL Journals.
Some sort of information is collected from the website.
To highlight the importance of recognizing and maintaining strong relationship
between training and performance evaluation
Both the supervisor and employee should recognize that a strong relationship exists
between training and performance evaluation. Each employee should be allowed to
participate in periodic sessions to review performance and clarify expectations. Both the
supervisor and the employee should recognize these sessions as constructive occasions for
two way communication. Sessions should be scheduled a head of time in a comfortable
setting and should include opportunities for self assessment as well as supervisor feedback.
These sessions will be particularly important for new employees who will benefit from early
identification of performance problems.
Once these observations have been shared, the supervisor and employee should
develop a mutual understanding about areas for improvement, problems that need to be
corrected and additional responsibilities that might be undertaken. When the goals are
identified, a plan for their achievement should be developed. The plan may call for resources
or support from other staff members in order to meet desired outcomes.
The model discussed is an example of a performance appraisal system that can be
applied to top level, middle level and lower level employees. Employees feel that they are
taken seriously as individuals and that the supervisor is truly concerned about their needs and
goals.
Benefits to a researcher from review:
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The literature gives an insight into the importance of the performance appraisal system in
an organization.
It has helped me to formulate the problem statement.
It has helped me to formulate the objectives of the study.
It has also served as a secondary
SCOPE OF PERFORMANCE APPRAISAL To help each employee understand more about their role and become clear about their
functions;
To be instrumental in helping employees to better understand their strengths and
weaknesses with respect to their role and functions in the organization;
To help in identifying the developmental needs of employees, given their role and
function;
To increase mutuality between employees and their supervisors so that every employee
feels happy to work with their supervisor and thereby contributes their maximum to the
organization;
To act as a mechanism for increasing communication between employees and their
supervisors.
In this way, each employee gets to know the expectations of their superior, and each
superior also gets to know the difficulties of their subordinates and can try to solve them.
Together, they can thus better accomplish their tasks;
To provide an opportunity to each employee for self-reflection and individual goal-
setting, so that individually planned and monitored development takes place;
To help employees internalize the culture, norms and values of the organization, thus
developing an identity and commitment throughout the organization;
To help prepare employees for higher responsibilities in the future by continuously
reinforcing the development of the behaviour and qualities required for higher-level
positions in the organization;
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To be instrumental in creating a positive and healthy climate in the organization that
drives employees to give their best while enjoying doing so; and
To assist in a variety of personnel decisions by periodically generating data regarding
each employee.
LIMITATIONS OF THE STUDY:-
The study is constrained only to performance appraisal system.
Analysis of primary data is done on the assumption that the answers given by the
respondents are true and correct.
Time and Resource Constraints.
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DATA ANALYSIS AND INTERPRETATION
Table1. Are you aware of Performance Appraisal System followed in your company?
Particulars Respondents Percentage
Yes 58 58%
No 42 42%
INTERPRETATION:-
According to survey, it was find that 58% of employees aware about performance
appraisal system. Because the company should make arrangements to get aware to the
employees.
Table2. Does the management spend considerable amount of time and attention for the
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Awareness level of performance appraisal system in organization
Performance appraisal process?
Particulars Respondents PercentageConsiderable time 56 56%Not much of time 30 30%Don’t know 14 14%
INTERPRETATION:-
According to survey, it was found that 56% of management spend considerable time
for performance appraisal process. Because the management spend considerable time for the
performance appraisal in the organizational context.
Table3. Does your supervisor give you regular feedback on your Performance?
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Awareness level of performance appraisal system in organization
Particulars Respondents Percentage
Yes 64 64%
No 36 36%
INTERPRETATION:-
According to survey, it was found that 64% of the supervisor giving regular
feedback on the employees performance. Because the company should give more feedback
on the performance on the employees and it should make the employees work better.
Table4. Supervisor provide you in terms of actual data on your performance Vs targets
Particulars Respondents Percentage
Yes 56 56%
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Awareness level of performance appraisal system in organization
No 44 44%
INTERPRETATION:-
According to survey, it was found that 56% of the supervisors providing in terms of
actual data on employees’ performance v/s targets. Because the organization providing more
data regarding their performance of work against the targets given by the company.
Table5. Supervisor listen to you and consider your Opinion before making decisions
regarding your Performance
Particulars Respondents Percentage
Yes 50 50%
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Awareness level of performance appraisal system in organization
No 30 30%
Can’t say 20 20%
INTERPRETATION:-
According to survey, it was found that 50% of the employees listen and consider
opinion by making decision regarding employee’s performance. Because by listening and
considering their opinion before making decisions regarding performance, it should improve
the work load.
Table6. The performance appraisal system helps in
Particulars Respondents Percentage
Promotion 26 26%
Salary 50 50%
Retention/Termination 10 10%
Recognition of individuals performance 10 10%
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Awareness level of performance appraisal system in organization
Identification of poor performance 04 04%
INTERPRETATION:-
According to survey, it was found that performance appraisal system helps in salary
at 50%. Because performance appraisal system can convert the work level form lower to the
higher i.e. promotion
Table7. Appraise to employees
Particulars Respondents Percentage
Manager 20 20%
Supervisors 70 70%
Self appraisal 04 04%
360 appraisal 06 06%
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INTERPRETATION:-
According to survey, it was found that 70% of the employees appraises by the
supervisors. In the main organization the managers are appraises to the employees because
the supervisors are main source of the organization.
Table8. Satisfaction with the person who appraises you
Particulars Respondents Percentage
Yes 54 54%
No 46 46%
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INTERPRETATION:-
According to survey, it was found that 54% of the employees satisfied with the
person that appraises them. Because the supervisors can satisfies the employees by the
appraising in the working condition.
Table9. The content of the performance appraisal system relevant
Particulars Respondents Percentage
Yes 68 68%
No 32 32%%
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INTERPRETATION:-
According to survey, it was found that content of the performance appraisal system
is relevant at 68%. For the organization the content of performance appraisal system is
relevant because by observing the subject matter of the employees in the working condition
and it also provide an opportunity to grow in the future.
Table10. Help and guidance provided to you by your reporting / reviewing officers is
Particulars Respondents Percentage
Highly sufficient 72 72%
Sufficient 20 20%
Insufficient 06 06%
Highly insufficient 02 02%
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Awareness level of performance appraisal system in organization
INTERPRETATION:-
According to survey, it was found that help and guidance provided to employees by
reporting officer or reviewing officer are highly sufficient at 72%%. For the organization the
help and guidance providing is sufficient because by help & guidance, it should identify the
developmental needs given their role and function.
Table11. The development of new or better managerial qualities and skills through the training programme, identified through performance appraisal are.
Particulars Respondents Percentage
Significantly important 46 46%
Impartment 40 40%
Not so importance 14 14%
Not at all 00 00%
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INTERPRETATION:-
According to survey, it was found that the development of new or better managerial
qualities and skills identified by the training programme identified through performance
appraisal are significantly important at 46% and important at 40%. Because by developing
the new or better managerial qualities, it should be improve the performance and evaluating
behaviour of the employees.
Table12. The performance appraisal system motivate the employee to perform better in your job