A presentation on corporate etiquettes

A Presentation on Corporate Etiquettes

Corporate Etiquettes It is a set of ordinarily agreed upon rules for behaving in an

business environment (also known as business etiquettes).

Essentially, it focuses on manners for the corporation and for its individual players.

It has to do with the way an individual interacts with customers and other businesses.

When etiquette is observed, the corporation has the opportunity to present a seamless, mannered front to the rest of the world, which can increase the respect the world gives it, resulting in a potentially more profitable corporation.

Some Important Corporate Etiquettes Customer Service Etiquettes

Phone Etiquettes

E-Mail Etiquettes

Corporate Dressing Etiquettes

Office Space Etiquettes

Professional Etiquettes

Interview Etiquettes

Customer Service Etiquettes

Do not take comments or insults personally

Never interrupt the customer

Show Empathy

Stay focused

Take Responsibility

Patience really is a virtue

Be Polite

Phone Etiquettes DON’T Eat when you are on phone

Put someone on speaker phone

Talk with others

Say anything that you don’t want the caller to hear

Answer the phone if you are not prepared

Answer calls when you are in office or in a meeting

Phone Etiquettes

DO Answer using your name, title and ask how can

you help

Always leave your phone number and speak slowly

Leave a short, detailed message

Return calls in a timely manner

Smile when you answer the phone

E-Mail Etiquettes

Subject line should be short and specific

Avoid jargon and abbreviations

Use short paragraph

Read for content and grammar before sending

Be consistent with format

Think before you hit “sent”

Corporate Dressing Etiquettes

Clothing and accessories should be neat, smart and subtle. This also applies to hairstyle and perfume.

Hairstyles should be chosen to look well-groomed and tidy.

Any visible piercings should be removed

Cover any tattoos

Clothing should be laundered and ironed.

Contd…

Research clothing suitable for business environments and request feedback from people

For Men: A suit in shades of black, gray or dark blue, in either a light color or with pinstripes is acceptable

For Women: A suit with a skirt or pants or decent a business dress is acceptable, colors should be light.

Office Space Etiquettes

Don’t interrupt in other’s conversation

Don’t touch, ask for permission

Cubicals do have walls but still be polite

Keep your workstation clean

Watch over expressions(don’t yawn)

Interview Etiquettes

Your hair should be clean, combed and tied properly

Nails should be clean

Avoid err while talking

Arrive before time on the venue

Keep your phone on silent

Contd….

Don’t assume rather confirm

Don’t stretch be accurate

Body posture should be straight

Greet the interviewer nicely

Ask for permission to sit

Conclusion Corporate Etiquettes are essential to survive and

succeed both at personal and professional level.

Corporate Etiquettes are of paramount importance in

corporate world therefore, it is mandatory to stick to the basics of etiquettes.

To become a successful professional and serve the

organization in the most dignified manner one must learn how to behave professionally.

Components of an E-Mail

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