A new way of Knowledge Networking

© Copyright & proprietary Silverside B.V.

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A new way of Knowledge NetworkingIBM Connect 2017

San Francisco

Roland Driesen

Social Business Consultant

Sasja Beerendonk

Social Business Consultant


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Just another day in the Office …

Please ASAP!

Do you have work councils

approval?

We haveStarbucks!

Why should Iuse this?

We have no connection!

Is my bossusing it?


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Working in 6 Regions

!אנא בהקדם האפשרי

Haben SieBetriebsrat

Zustimmung?

We haveStarbucks!

Waarom zou ikdit gebruiken?

Kami tidakmempunyaihubungan!

Meu chefeestá usando?


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Our Competitor


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84% Happy

User Adoption Strategies


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SES Proprietary and Confidential | 8Company Overview — December '16

Owns and Operates the World’s Largest Satellite Fleet

Unique

GEO-MEO

constellation

complemented by a

ground segment, together

forming a flexible network

architecture that is globally

scalable

Driver of

INNOVATION

in next generation

satellite development

65satellites covering

99%of the globe and world

population

SES Proprietary and Confidential |

Four Key Market Verticals

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SES focuses its differentiated strategy on value-added, end-to-end solutions in four key market verticals

Company Overview — December '16

Video

Mobility Government

Technical reach of 317

million TV households

worldwide, delivering

over 7,400 TV channels

and more than 2,400 HD

channels

Enterprise

+1 million simultaneous

fixed internet

connections supported

by SES

~2,000 aircrafts served

by SES satellitesServing 57 government

entities in 28 countries


Robust Foundation of Fleet and Ground Segments

10Company Overview — December '16


Global Presence, International Team

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2,000employees of more than

50nationalities in over

20locations worldwide

EUR 2billion annual revenue

Company Overview — December '16

Plan


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⌾Knowledge Networkingis on the agenda

⌾Now is the Momentum!


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Collaborative Culture Assessment


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Competitive

Demanding

Determined

Strong-willedPurposeful

Sociable

Dynamic

Demonstrative

Enthusiastic

Persuasive

Caring

Encouraging

Sharing

Patient

Relaxed

Cautious

Precise

Deliberate

Questioning

Formal


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Text and graphics are from an Insights Discovery profile© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved.

INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Aggressive

Controlling

Driving

Overbearing

Intolerant

Excitable

Frantic

Indiscreet

Flamboyant

Hasty

Docile

Bland

Plodding

Reliant

Stubborn

Stuffy

Indecisive

Suspicious

Cold

Reserved


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SES as a Person⌾ Constantly strives to make improvements

⌾ Action oriented – rises to the challenge

⌾ Task focused and resourceful

⌾ Competitive and wants to win at all costs

⌾ Sometimes a perfectionist, impatient and intolerant

⌾ Only needs the minimum of social chit-chat

We changed the project name and approach from Enterprise Social Networking to SES Connect, the new Digital Workplace




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2,5% Happy

ACQUIRE


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AcquireComponents


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AcquireBridge the

Why, How, What

Community of

InterestTeam

Community

ProjectCommunity

Community of

Practice

Company

Employees

Long term Short term


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AcquireMaking it more

concrete

The way we work now

The way we work new


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Acquire


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16% Happy

ASIA-

PACIFIC

LATIN

AMERICA

MIDDLE

EAST

AFRICA NORTH

AMERICA

EUROPE


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Change

• Launch“SESConnect”

communicationcampaign

• SocialBusinessWorkshopmapthe

7workingscenariostoconcreteusecaseswithintheworkdomainof

“Earlyadopters”

• StartofIntranetContent

migration

• SetupofCommunitiesof

Practice

• Platinumsupport forEarly

adopterstostartusing/fillingnewplatform

• Governance rules & guidance for use of tool

• Classroom training (S) & access to SES Connect

as part of the Momentum training

• Gold support for Early adopters & first

Momentum participants

• Online Trainingmaterials available

• Additionalmulti-channeluser-training(video,e-training,

classroomtraining(M&L),etc.)

• Continuous(superuserandpeer-

to-peer)on-the-jobSilversupporttogetherwithEarlyadopters/

superusers

February2016 April2016:Wave2 May2016:Wave3

Technicalgo-live

SoftLaunchofplatform

March2016:Wave1

Companywidelaunch

✓ ✓✓ ✓

ChangeAdopted by

the customer


Soft Launch Campaign

Why, How, What for SES Connect

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Working Without Barriers

Connecting all SES people to serve the customer better

The way we work now

The way we work new

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Introduction Video

Classroom Training


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Change


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50% Happy

Enhance


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Onboarding & COP SES Connect


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So why two tools for analytics?

⌾ Analytics are crucial to see where to Enhance & report KPI


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84% Happy

Lets go for aReal Coffee!

Download the PACE Whitepaperon https://www.silverside.com/what/ by LinkedIn or email

Invitation for 6 CCA pilots

Roland Driesen

[email protected]

Sasja Beerendonk

[email protected]

https://www.silverside.com/what/