CUT ACQUISITION SYSTEMS INTEGRATION TIME IN LESS THAN TWO YEARS AGO WASH LAUNDRY HAD ONLY 10 OFFICES REDUCED MACHINE SERVICE RESPONSE TIME Customers automatically create service tickets by scanning barcodes with a mobile app powered by Microsoft Azure. MAXIMIZED PROFITS ON AN INDIVIDUAL MACHINE BASIS PowerBI for Office 365 regression modeling provides insights to set the right price in the right place. blogs.technet.com/b/work/ facebook.com/MicrosoftforWork twitter.com/MSFT4Work A journey to the cloud 900 EMPLOYEES 31 TOTAL OFFICES 500,000 PIECES OF EQUIPMENT 70K TOTAL LOCATIONS This is WASH Laundry: LIFETIME CUSTOMER RETENTION RATE 98 % 10 CANADIAN PROVINCES 15 US STATES Install WASHERS + DRYERS TO COMBINE DATA FROM MANY SOURCES TO VISUALIZE AND ANALYZE DATA QUICKLY TO SHARE INSIGHTS + DATA ACROSS ALL OFFICES Service WASHERS + DRYERS Collect INCOME FOR CUSTOMERS How WASH Laundry used the cloud to improve service and profits. WASH does three things: WASH: Soaring in the cloud WASH needed: This is WASH today: To stay competitive and keep its core values, WASH turned to Office 365 and the Microsoft cloud. EMPLOYEES STAY CONNECTED AND IN TOUCH Smartphones, Office 365, and a Yammer network keep techs connected. 1 / 2
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CUT ACQUISITION SYSTEMS INTEGRATION
TIME IN
LESS THAN TWO YEARS AGO WASH LAUNDRYHAD ONLY 10 OFFICES
REDUCED MACHINE SERVICE RESPONSE TIMECustomers automatically create
service tickets by scanning barcodes with a mobile app powered by Microsoft Azure.
MAXIMIZED PROFITS ON AN INDIVIDUAL
MACHINE BASISPowerBI for Office 365 regression modeling provides insights to set the right price in the right place.
blogs.technet.com/b/work/
facebook.com/MicrosoftforWork
twitter.com/MSFT4Work
A journey to the cloud
900EMPLOYEES
31TOTAL OFFICES
500,000PIECES OF EQUIPMENT
70KTOTAL LOCATIONS
This is WASH Laundry:
LIFETIME CUSTOMER RETENTION RATE
98%
10 CANADIANPROVINCES
15 US
STATES
InstallWASHERS + DRYERS
TO COMBINE DATA FROM
MANY SOURCES
TO VISUALIZE AND ANALYZE DATA QUICKLY
TO SHARE INSIGHTS + DATA
ACROSS ALL OFFICES
ServiceWASHERS + DRYERS
CollectINCOME FOR CUSTOMERS
How WASH Laundry used the cloud to improve service and profits.
WASH does three things:
WASH: Soaring in the cloud
WASH needed:
This is WASH today:
To stay competitive and keep its core values,WASH turned to Office 365 and the Microsoft cloud.
EMPLOYEES STAY CONNECTED AND
IN TOUCHSmartphones, Office 365, and a Yammer network keep techs connected.
1/2
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