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A guide to HIRING FOR YOUR STARTUP Yevgeniy Brikman
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A Guide to Hiring for your Startup

Jul 15, 2015

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Page 1: A Guide to Hiring for your Startup

A guide to

HIRING

FOR YOUR

STARTUPYevgeniy Brikman

Page 2: A Guide to Hiring for your Startup

What is the most important

part of a startup?

Page 3: A Guide to Hiring for your Startup

a) The idea

b) The technology

c) The sales and marketing

Page 4: A Guide to Hiring for your Startup

a) The idea

b) The technology

c) The sales and marketing

Page 5: A Guide to Hiring for your Startup

People are the most

important part of a startup

Page 6: A Guide to Hiring for your Startup

Differences between

people are massive

Page 7: A Guide to Hiring for your Startup

Therefore, hiring is the most

important thing you do

Page 8: A Guide to Hiring for your Startup

Best piece of startup

hiring advice:

Page 9: A Guide to Hiring for your Startup

Don’t do it

Page 10: A Guide to Hiring for your Startup

Don’t do it

(yet)

Page 11: A Guide to Hiring for your Startup

Stay small as

long as you

can

Page 12: A Guide to Hiring for your Startup

Build a culture

of leverage and

efficiency

Page 13: A Guide to Hiring for your Startup

Eventually, you’ll

need help

Page 14: A Guide to Hiring for your Startup

Founders spend >25% of

their time on hiring

Page 15: A Guide to Hiring for your Startup

You must spend this

time wisely

Page 16: A Guide to Hiring for your Startup

I’m

Yevgeniy

Brikman

ybrikman.com

Page 17: A Guide to Hiring for your Startup

I wrote

a book

about

startups

hello-startup.net

Page 18: A Guide to Hiring for your Startup

based on my

experiences at

LinkedIn &

TripAdvisor

hello-startup.net

Page 19: A Guide to Hiring for your Startup

as well as

interviews with

developers from

many startups:

hello-startup.net

Page 20: A Guide to Hiring for your Startup

Google, Twitter,

Facebook, Stripe,

Pinterest, Quora,

Coursera, GitHub,

and many others.

hello-startup.net

Page 21: A Guide to Hiring for your Startup

Here’s what I

learned about hiring

Page 22: A Guide to Hiring for your Startup

1. Who to hire

2. Where to look

3. How to interview

Page 23: A Guide to Hiring for your Startup

1. Who to hirea. Co-founders

b. Early hires

c. Later hires

d. What to look for

2. Where to look

3.How to interview

Page 24: A Guide to Hiring for your Startup

1. Who to hirea. Co-founders

b. Early hires

c. Later hires

d. What to look for

2. Where to look

3.How to interview

Page 25: A Guide to Hiring for your Startup

You need a co-founder

Page 26: A Guide to Hiring for your Startup

to fill in your weaknesses

Page 27: A Guide to Hiring for your Startup

to talk you out of bad ideas

Page 28: A Guide to Hiring for your Startup

to share the work load

Page 29: A Guide to Hiring for your Startup

Two or three founders

works best

Page 30: A Guide to Hiring for your Startup

Building a successful

startup takes 10 years

Page 31: A Guide to Hiring for your Startup

So be careful when

picking a co-founder

Page 32: A Guide to Hiring for your Startup

Look for someone

you’ve worked with before

Page 33: A Guide to Hiring for your Startup

College classmates &

former co-workers are ideal

Page 34: A Guide to Hiring for your Startup

Split the equity evenly

Page 35: A Guide to Hiring for your Startup

Make sure everyone

is on a vesting schedule

Page 36: A Guide to Hiring for your Startup

Remember, a successful

startup takes 10 years

Page 37: A Guide to Hiring for your Startup

You need everyone to be

bought in for the long term

Page 38: A Guide to Hiring for your Startup

1. Who to hirea. Co-founders

b. Early hires

c. Later hires

d. What to look for

2. Where to look

3.How to interview

Page 39: A Guide to Hiring for your Startup

Early hires are

like bringing

new DNA into

your company

Page 40: A Guide to Hiring for your Startup

Choose the first

10 employees

very carefully...

Page 41: A Guide to Hiring for your Startup

...as they

determine the

next 100

Page 42: A Guide to Hiring for your Startup

Airbnb CEO Brian Chesky

would ask early candidates:

Page 43: A Guide to Hiring for your Startup

“If you had a year left to live,

would you take this job?”

Page 44: A Guide to Hiring for your Startup

Early on,

prefer

generalists

Page 45: A Guide to Hiring for your Startup

In the early

days,

everyone

has to do

everything

Page 46: A Guide to Hiring for your Startup

“You don't want

someone

saying

that's not

my job”

- Julia Grace

Page 47: A Guide to Hiring for your Startup

1. Who to hirea. Co-founders

b. Early hires

c. Later hires

d. What to look for

2. Where to look

3.How to interview

Page 48: A Guide to Hiring for your Startup

Later stage startups

can hire more specialists

Page 49: A Guide to Hiring for your Startup

Prefer “T-shaped People”

Page 50: A Guide to Hiring for your Startup

Experts at one discipline (vertical leg of T)

Page 51: A Guide to Hiring for your Startup

Broadly skilled at others (horizontal leg of T)

Page 52: A Guide to Hiring for your Startup

1. Who to hirea. Co-founders

b. Early hires

c. Later hires

d. What to look for

2. Where to look

3.How to interview

Page 53: A Guide to Hiring for your Startup

Smart and

gets things

done

Page 54: A Guide to Hiring for your Startup

Smart

because you

constantly

have to

learn

Page 55: A Guide to Hiring for your Startup

Gets things

done

because you

must ship

Page 56: A Guide to Hiring for your Startup

Good communication skills

Page 57: A Guide to Hiring for your Startup

Can you converse with them?

Page 58: A Guide to Hiring for your Startup

Can you understand their

writing?

Page 59: A Guide to Hiring for your Startup

Can they explain

complicated concepts?

Page 60: A Guide to Hiring for your Startup

A good culture fit

Page 61: A Guide to Hiring for your Startup

Similar tastes & appearance

is NOT culture fit

Page 62: A Guide to Hiring for your Startup

It’s discrimination

Page 63: A Guide to Hiring for your Startup

Real culture fit is

about shared values

Page 64: A Guide to Hiring for your Startup

E.g. at Zappos, providing amazing

customer service is a core value

Page 65: A Guide to Hiring for your Startup

Everyone who is hired

answers customer calls

Page 66: A Guide to Hiring for your Startup

That’s culture fit.

Page 67: A Guide to Hiring for your Startup

1. Who to hire

2. Where to looka. Use your network

b. Employer branding

c. Job boards

d. Premature optimization

3.How to interview

Page 68: A Guide to Hiring for your Startup

1. Who to hire

2. Where to looka. Use your network

b. Employer branding

c. Job boards

d. Premature optimization

3.How to interview

Page 69: A Guide to Hiring for your Startup

The majority

of startup

hiring is via

referrals

Page 70: A Guide to Hiring for your Startup

Referrals

fill jobs

faster

Page 71: A Guide to Hiring for your Startup

Referrals

have the

highest

retention

rate

Page 72: A Guide to Hiring for your Startup

Referrals

are the

highest

quality hires

Page 73: A Guide to Hiring for your Startup

1. Who to hire

2. Where to looka. Use your network

b. Employer branding

c. Job boards

d. Premature optimization

3.How to interview

Page 74: A Guide to Hiring for your Startup

Employer

branding is

attracting

candidates

to your

company

Page 75: A Guide to Hiring for your Startup

You do this by

sharing

valuable

content and

teaching

Page 76: A Guide to Hiring for your Startup

Blogs,

meetups,

hackathons,

conferences,

open source,

etc

Page 77: A Guide to Hiring for your Startup

1. Who to hire

2. Where to looka. Use your network

b. Employer branding

c. Job boards

d. Premature optimization

3.How to interview

Page 78: A Guide to Hiring for your Startup

No one likes job postings

Page 79: A Guide to Hiring for your Startup

“Results oriented”

Page 80: A Guide to Hiring for your Startup

“Has at least 12 years of iOS

experience”

Page 81: A Guide to Hiring for your Startup

Only active job seekers look

at job postings

Page 82: A Guide to Hiring for your Startup

If you just

“post and

pray”, you

only reach

1 out of 5

candidates

Page 83: A Guide to Hiring for your Startup

If you’re going to post jobs,

get creative

Page 85: A Guide to Hiring for your Startup

Better yet, reach

out to candidates directly

Page 86: A Guide to Hiring for your Startup

1. Who to hire

2. Where to looka. Use your network

b. Employer branding

c. Job boards

d. Premature optimization

3.How to interview

Page 87: A Guide to Hiring for your Startup

Old joke:

the boss

takes half

the resumes,

throws them

in the trash

and says...

Page 88: A Guide to Hiring for your Startup

“I don’t

hire

unlucky

people.”

Page 89: A Guide to Hiring for your Startup

You’re

throwing

away

resumes

if you:

Page 90: A Guide to Hiring for your Startup

reject

someone

for typos

in their

resume

Page 91: A Guide to Hiring for your Startup

reject

someone

for not

having a

particular

degree or GPA

Page 92: A Guide to Hiring for your Startup

reject

someone

for not being

a “bro” or

a “ninja”

Page 93: A Guide to Hiring for your Startup

Instead of

looking for

reasons to

reject a resume...

Page 94: A Guide to Hiring for your Startup

“Look for

something

that shines”

- Gayle

Laakmann

McDowell

Page 95: A Guide to Hiring for your Startup

1. Who to hire

2. Where to look

3. How to interviewa. Interviewing is hard

b. Basic interview process

c. Interview questions

d. Making an offer

Page 96: A Guide to Hiring for your Startup

1. Who to hire

2. Where to look

3. How to interviewa. Interviewing is hard

b. Basic interview process

c. Interview questions

d. Making an offer

Page 97: A Guide to Hiring for your Startup

You get an hour to make a

decision that lasts for years

Page 98: A Guide to Hiring for your Startup

1970’s orchestras:

5% of members are female

Page 99: A Guide to Hiring for your Startup

1990’s orchestras:

35% of members are female

Page 100: A Guide to Hiring for your Startup

The difference?

Blind auditions.

Page 101: A Guide to Hiring for your Startup

Interviewers will be wrong.

Err on the side of no.

Page 102: A Guide to Hiring for your Startup

1. Who to hire

2. Where to look

3. How to interviewa. Interviewing is hard

b. Basic interview process

c. Interview questions

d. Making an offer

Page 103: A Guide to Hiring for your Startup

Step 1: connect

Page 104: A Guide to Hiring for your Startup

Email, phone, in-person.

Get them interested.

Page 105: A Guide to Hiring for your Startup

Step 2: phone screen

Page 106: A Guide to Hiring for your Startup

On-site interviews

are expensive

Page 107: A Guide to Hiring for your Startup

Use a phone

screen as a filter

Page 108: A Guide to Hiring for your Startup

Step 3: on-site interview

Page 109: A Guide to Hiring for your Startup

Aim for 4-8 interviewers,

each with a different focus:

Page 110: A Guide to Hiring for your Startup

communication, culture fit,

job-specific skills, closer.

Page 111: A Guide to Hiring for your Startup

Don’t confuse

interviews with

interrogations

Page 112: A Guide to Hiring for your Startup

Your goal is

learning, not a

confession.

Page 113: A Guide to Hiring for your Startup

Make sure the

interviewers

are good

representatives

of your company

Page 114: A Guide to Hiring for your Startup

1. Who to hire

2. Where to look

3. How to interviewa. Interviewing is hard

b. Basic interview process

c. Interview questions

d. Making an offer

Page 115: A Guide to Hiring for your Startup

Puzzles and

brain teasers

are terrible

interview

questions

Page 116: A Guide to Hiring for your Startup

Whiteboard

coding is a

terrible

interview

practice

Page 117: A Guide to Hiring for your Startup

There are much

better

alternatives

Page 118: A Guide to Hiring for your Startup

Work on real-

world problems

(GitHub,

Jawbone)

Page 119: A Guide to Hiring for your Startup

Give a talk

(Peopleware)

Page 120: A Guide to Hiring for your Startup

Take home

problems

(Pinterest)

Page 121: A Guide to Hiring for your Startup

BYOL: Bring

Your Own

Laptop

(Coursera)

Page 122: A Guide to Hiring for your Startup

Go through a

real workday

(Typesafe)

Page 123: A Guide to Hiring for your Startup

1. Who to hire

2. Where to look

3. How to interviewa. Interviewing is hard

b. Basic interview process

c. Interview questions

d. Making an offer

Page 124: A Guide to Hiring for your Startup

First, check references

Page 125: A Guide to Hiring for your Startup

What has this person

accomplished?

Page 126: A Guide to Hiring for your Startup

What was it like working with

this person?

Page 127: A Guide to Hiring for your Startup

If the

reference checks are good,

make the offer personally

Page 128: A Guide to Hiring for your Startup

Then follow up in writing

Page 129: A Guide to Hiring for your Startup

An offer has

four parts

Page 130: A Guide to Hiring for your Startup

Part 1:

the

opportunity

Page 131: A Guide to Hiring for your Startup

There's work and there's your life's work.

The kind of work that has your fingerprints all over it. The kind

of work that you'd never compromise on. That you'd sacrifice a

weekend for. You can do that kind of work at Apple. People

don't come here to play it safe. They come here to swim in the

deep end.

They want their work to add up to something.

Something big. Something that couldn't happen anywhere else.

Welcome to Apple.

Page 132: A Guide to Hiring for your Startup

Part 2: the salary

Page 133: A Guide to Hiring for your Startup

Be fair and transparent

Page 134: A Guide to Hiring for your Startup

Use a formulahello-startup.net/resources/salary/

Salary = (job type x seniority x experience) +

(location + salary choice)

Page 135: A Guide to Hiring for your Startup

Seniority Salary

Executive $150,000

Senior $125,000

Junior $100,000

Use a tablehello-startup.net/resources/salary/

Page 136: A Guide to Hiring for your Startup

Part 3: the equity

Page 137: A Guide to Hiring for your Startup

Be fair and transparent

Page 138: A Guide to Hiring for your Startup

Equity = (i - 1) / i

Use a formulahello-startup.net/resources/equity/

Page 139: A Guide to Hiring for your Startup

Employee Equity

Hire #1 2-3%

Hire #2 - 5 1-2%

Hire #6 - 15 0.5-1%

Use a tablehello-startup.net/resources/equity/

Page 140: A Guide to Hiring for your Startup

Part 4:

the benefits

Page 141: A Guide to Hiring for your Startup

Listen to

the candidate

Page 142: A Guide to Hiring for your Startup

$1 in benefits can be worth a

lot more than $1 in salary

Page 143: A Guide to Hiring for your Startup

Time off,

classes,

outings,

commute,

hackathons,

remote work, etc.

Page 144: A Guide to Hiring for your Startup

Recap

Page 145: A Guide to Hiring for your Startup

People are the most

important part of a startup

Page 146: A Guide to Hiring for your Startup

Founders spend >25%

of their time on hiring

Page 147: A Guide to Hiring for your Startup

Use your

network

Page 148: A Guide to Hiring for your Startup

Build a

strong brand

Page 149: A Guide to Hiring for your Startup

Be thoughtful

about how

you interview

Page 150: A Guide to Hiring for your Startup

Make an offer

they can’t refuse

Page 152: A Guide to Hiring for your Startup

Questions?

Page 153: A Guide to Hiring for your Startup

Slide 1, Road: Bec Brown

Slide 2, Business plan: Heisenberg Media

Slide 5, People: Heisenberg Media

Slide 8, Four buildings: Davide Ragus

Slide 11, Ant: US Dept of Argriculture

Slide 13, Helping Hand: Tomas Sobek

Slide 21, Handshake: Flazingo Photos

Slide 22, Road: Joshua Tree National Park

Slide 25, Jobs & Wozniak: Revol Web

Slide 29, Schmidt, Brin, Page: Joi Ito

Slide 32, Classmates, Travis Rigel Lukas Hornung

Slide 34, Scale: Bob Miller

Slide 39, DNA: EnzymLogic

Slide 42, Brian Chesky: Official Le Web Photos

Slide 44, Swiss Army Knife: Wikimedia

Slide 48, Tools: Lachland Donald

Slide 49, T-shaped person: Valve

Slide 53, Brain: Allan Ajifo

Slide 56, Tin Cans: Sebastien Wierz

Slide 60, Scrabble value: Got Credit

Slide 69, InMap: Ali Imam

Slide 74, Honey: Thien Gretchen

Slide 78, Flyers: Joel Kramer

Slide 82, Passive candidates: LinkedIn

Slide 83, Billboard: Google Blog

Slide 87, Trash can: Sebastien Wiertz

Slide 97, Office interview: Weltbild Verlag GmbH

Slide 103, Keyboard typing: iloque

Slide 105, Phone call: NEC Corporation of America

Slide 108, Office: Robert Couse-Baker

Slide 111, Chair: Paul Kehrer

Slide 115, Puzzle question mark: Horia Varlan

Slide 116, Whiteboard: Doc Searls

Slide 117, Light bulb: R. Nial Bradshaw

Slide 124, Reference call: Martin Cathrae

Slide 129, Letter: Bearstache

Slide 132, Money: Ervins Strauhmanis

Slide 136, Stock certificate: Wystan

Slide 140, Ear: Travis Isaacs

Slide 152, Questions: Derek Bridges

Photo credits