A Formula for Better Forecasting, Planning, and Budgeting (Kevin Stakelum)

A Formula for Better Forecasting, Planning, and Budgeting Kevin Stakelum

Talent Acquisition Director

2

About Humana

Commercial

12M+

43,000+

$39 B+

Healthcare: Integrated

Care

Hospitals

Nursing Homes

1961Health &

Well-Being

Retail

Government

#79

CorporateService Operations

Insurance

3

The Right Formula!

Ending Projected Headcount - Beginning Headcount = Incremental Hiring Demand + Projected Attrition

+ Projected Transfer Out = Total Expected Hiring – Expected Internal Hiring = Projected External Demand

– Industry – College =

X recruiters!

4

Group

Beginning

Headcount

Ending Projecte

d Headcou

nt

Incremental Hiring Demand

Projected

Attrition

Projected

Transfer Out

Total Expected

Hiring

Expected

Internal Hiring

Projected External Demand

Industry

College

Executive

Health and Well Being 20,000 22,000 2,000 3,000 2,000 7,000 2,100 4,900 4,888 10 2

Employer Group5,000 6,000 1,000 750 500 2,250 675 1,575 1,560 10 5

Retail5,000 5,500 500 750 500 1,750 525 1,225 1,210 10 5

Government2,000 2,200 200 300 200 700 210 490 475 10 5

Service Ops/IT10,000 11,000 1,000 1,500 1,000 3,500 1,050 2,450 2,448  2

Corporate3,000 3,500 500 450 300 1,250 375 875 873  2

Total45,000 50,200 5,200 6,750 4,500 16,450 4,935 11,515 11,454 40 21

Traditional Staffing Planning

Average yield per recruiter: 120…………………………………………# of recruiters required: 96

5

Recruiting by Roles

Physicians

PharmacistsService Centers

Scientist

Sales

Nurses College

Technicians

Corporate

6

• Roles will varyTier 1

Succession Planning,Internal Movement

• e.g. Pharm Tech, Sales Rep, Coordinator• Average hires per recruiter per month: 20 ; per Year: 240• Cycle: Average 35 Days to Hire

Tier 2High Volume,

Entry

• e.g. Clinical Advisor RN, Consultant, Proj. Mgr• Average Hires per recruiter per month: 10; per Year 115• Cycle: Average 37 Days to Hire

Tier 3Professional

• e.g. Medical Director, Creative Spec., Director• Average Hires per recruiter per month: 7.5; per Year: 90• Cycle: Average 37 Days to Hire

Tier 4Specialized Technical

• e.g. Segment VP, Scientist• Average hires per recruiter per month: 3; per Year: 36• Cycle: Average 56 Days to hire

Tier 5Executive,

Highly Specialized

“All Hires Are Not Equal!”

7

Scenario 2 H & WB EGS Retail Gov SOIT CorpTotal

hires by tier

Expected hires per recruiter

Estimated recruiters

needed

Tier 1 N/A N/A N/A N/A N/A N/A 0 0 0Tier 2- 931 63 184 25 1103 219 2524 240 11Tier 3 1519 709 515 221 613 350 3925 115 34Tier 4 2254 788 515 240 711 298 4804 90 53Tier 5 196 16 12 5 25 9 262 36 7Total 4900 1575 1225 490 2450 875 11515 120.25 105

Scenario 1 H & WB EGS Retail Gov SOIT CorpTotal

hires by tier

Expected hires per recruiter

Estimated recruiters

needed

Tier 1 N/A N/A N/A N/A N/A N/A 0 0 0Tier 2- 1960 79 306 49 1715 306 4415 240 18Tier 3 1519 693 466 245 368 341 3631 115 32Tier 4 1323 788 441 191 343 219 3304 90 37Tier 5 98 16 12 5 25 9 164 36 5Total 4900 1575 1225 490 2450 875 11515 120.25 91

Using the “Tiered” model

8

Insert form number via Header and Footer option or delete, if not needed

Questions?

Insert date via Header and Footer option

Thank you!