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A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented by: Tim M. Drake, Jr., Clemson University Margaret Tucker, Washington Department of Agriculture
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A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Dec 14, 2015

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Page 1: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

A Flexible Process for Developing Effective Integrated Licensure Tests

and Pesticide Training Manuals

Prepared by the CTAG Exam and Manual Workgroup

Presented by:

Tim M. Drake, Jr., Clemson University

Margaret Tucker, Washington Department of Agriculture

Page 2: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Manual and Test Development Tool

• Was developed by CTAG (Certification and Training Assessment Group) in 2006-07.

• Was written in response to the need for a national guidance tool that outlines an appropriate method of manual and test development.

• Is a proactive step taken by CTAG to assist agencies in the development of new manuals and certification examinations, and in the revision of existing ones.

Page 3: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Manual and Test Development Tool

• Was brought about by the proposed US Environmental Protection Agency (EPA) Certification and Training (C&T) regulation changes.

• Is intended only as a guidance document and not a mandatory method for manual / exam development.

Page 4: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Manual and Test Development Tool

• There is no single “best” method to use in the creation of content-relevant examinations and training manuals.

• CTAG does not advocate a particular process or suggest that EPA mandate states to adopt any particular method.

Page 5: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Manual and Test Development Tool

• If not already implemented, states must set into motion a process that creates defensible tests which support sound decisions about who should or should not be certified as pesticide applicators.

• CTAG feels that a “flexible” process is the most logical method to use.

Page 6: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Flexible Process

• Allows state lead agencies (SLA), tribes, and pesticide safety education programs (PSEP) to build on what they already have in place instead of starting over with a new process.

• Is less costly to agencies than the requirement to adopt a new rigid process that would likely necessitate an increase in expertise, resources, staffing, and time commitments.

Page 7: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Purpose

To provide the basic components of a flexible process for developing effective licensure tests and training manuals.

To encourage the implementation of professionally credible testing practices.

To ensure that training curricula align with licensure tests.

Page 8: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Test and Manual Development

• For licensure tests to be effective, their development needs to occur in unison with corresponding study material.

• Well-written manuals can change applicator behavior and provide program accountability.

• The specific order of development is not as important as the incorporation of each of the components of test and manual development.

Page 9: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Using a flexible process ensures that:

Test and manual content relate directly to a job analysis of a certified applicator.

Tests are good measures for determining who should and should not become a certified applicator.

Manuals are designed to be useful both for learners preparing for licensure tests, and as basic educational tools to help new applicators properly handle and apply pesticides.

Page 10: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Part A: Licensure Testing

• Licensure tests should focus on job knowledge and skills critical to protecting the public and the environment.

• Testing standards should be sufficiently rigorous, but not so strict that they limit the rights of a qualified person to engage in professional practice.

Page 11: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Six Steps of Licensure Test Development

Job AnalysisTest Plan DevelopmentItem WritingTest AssemblyItem AnalysisStandard Setting

Page 12: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Job Analysis

• Provides the proper basis for establishing licensure test and manual content.

• Is a systematic means of collecting and organizing information about what jobholders do and which qualities are necessary to perform a job safely and successfully.

Page 13: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Job Analysis

• Should provide the means to ensure that test and manual content reflect necessary knowledge and skills.

• Should lead to an examination that is properly balanced for the test taker.

Page 14: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Job Analysis

• Must define the target population

• Must gather information on tasks (work-related behaviors) and competencies (knowledge, skills, abilities that support task performance).

• Typically uses a two-phase inductive job analysis method.

Page 15: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Job Analysis

• Inductive Job analysis consists of two phases: 1) collection and organization, by qualitative means, of job information, and 2) corroboration and quantification of the gathered information.

• Qualitative data collection includes jobholder observation, jobholder interview, subject matter expert discussion, and document analysis.

Page 16: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Job Analysis

• Quantification may be performed by questionnaire or discussion among a small panel of subject matter experts.

• Using subject matter experts is appropriate when working with small and/or homogeneous populations of jobholders , testing at the state or local level, or when revising an existing examination.

Page 17: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

A Typical Subject Matter Expert

Page 18: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Test Plan Development

• A committee of subject matter experts should formalize a test plan.

• Content emphasis is determined by ranking of job information associated with each content area.

Page 19: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Test Plan Development

Test Plan should include:

1) Total number of test items

2) Item format

3) Number of items per content area

4) Administration procedures

5) Scoring rationale

Page 20: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Item Writing

• The test plan should serve as an item writing guide.

• Subject matter experts review items for technical accuracy and editors review items for grammar, punctuation, consistency, and format.

Page 21: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Test Assembly

• In test assembly, items are selected for inclusion on the test according to content and number, so as to reflect the test plan.

Page 22: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Item Analysis

• Pilot testing should be performed to identify the poorly functioning items.

• Statistical analyses should be performed.

• These analyses should include p-values, discrimination indices, and a reliability estimate.

Page 23: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Standard Setting

• Establishes a passing threshold• Should be a subject matter expert

committee activity.• Regulatory agencies may elect to perform

an item analysis after the first test administration if a review of item statistics show that there are poorly functioning items. This will allow any flawed test items to be repaired before the next test administration.

Page 24: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Part B: Training Manual Development

Training Manuals May Serve As:

1) Study Guides

2) Basic Pesticide Users’ Guide

3) Outreach Document (by SLA and Educators)

4) Comprehensive Resource (providing advanced technical and use information for new and experienced pesticide applicators).

Page 25: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Training Manual Development

Through study of a well-constructed training manual, the learner should develop a thorough understanding of safe pesticide use, and also be made aware of their obligation to ensure security and to protect human health and the environment.

Page 26: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Training Manual Development

Training manuals should be developed with two primary goals in mind:

1) Answers to all test items must be found in or inferred from the manual.

2) The manual must facilitate learning and test preparation as well as provide necessary content identified by the job analysis.

Page 27: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Training Manual Development

Incorporation of the following elements is essential for the development of good training manuals:* Learning Objectives* Learner Orientation* Short, Topic-Specific Chapters* Review by Subject Matter Experts* Readability Measures* Cooperation Between SLA and PSEP

Page 28: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Learning Objectives

• Reshape the job analysis into a set of specific learning objectives.

• Align manual content to these objectives.

• Let each learning objective represent only a single concept.

• Express each learning objective as an action phrase.

Page 29: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Learning Objectives

Each Objective Must :• Relate to knowledge or skills that you

want the applicator to obtain.• Use an action verb to tell the person what

is expected of them.• Be measurable

Page 30: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Learner Orientation

• Learning objectives are effective only if their meaning and importance are conveyed to the learner.

• This can be accomplished in the manual’s introduction.

• Learning objectives must indicate what the individual is expected to learn and what they are expected to demonstrate on the licensure test.

Page 31: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Learner Orientation

• Tell the user how to best use other components (appendices, glossary, etc.) of the manual.

• Include several sample items that illustrate the test format.

• Provide a copy of the answer sheet style used for the licensure test. Explain how the sheet is filled in and discuss any common problems with it.

Page 32: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Learner Orientation

The more the user is familiarized with the test, the less anxiety they will experience, and the more likely it is that the test score will be a true reflection of their knowledge and skills.

Page 33: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Short, Topic-Specific Chapters

• Using the learning objectives as a starting point, develop an outline of the manual’s content with a hierarchy of chapters.

• Learning will be enhanced because the user can focus on a small set of concepts and then proceed to the next in a logical sequence.

• Keep each chapter short.• Organization must be from the learners’

point of view.

Page 34: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Review of Manual

• Review by subject matter experts is needed to ensure that the manual content is pertinent, accurate, and complete.

• This should occur early in the manual development process.

• The manual should be reviewed more than once.

Page 35: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Readability Measures

Factors that affect the physical act of reading are:

• Font Size and Type• Line Length• Justification• Line Spacing• Use of White Space

Page 36: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Readability Measures

Factors that affect a reader’s ability to comprehend text include:

• Reading level of the text• Effective use of headings and

subheadings• Active vs. passive voice• Vocabulary• A clear and concise writing style

Page 37: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

SLA and PSEP Cooperation

• Manual development should require cooperation between the SLA and PSEP programs.

• SLA and PSEP should work from a common job analysis and reach agreement on the scope and wording of learning objectives.

• This cooperation also is important during the SME review phases.

Page 38: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

SLA and PSEP Cooperation

• Having at least one SLA representative involved as a SME helps ensure that the training manual targets enforcement issues.

• At least one representative from both the SLA and PSEP programs should review the final draft of any licensure test to ensure consistency between the manual and each item on the test.

Page 39: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Other Considerations

• Manual / Test development is a time-consuming and expensive process when it is done correctly.

• Good manuals use research-based techniques.

• Considerable time, effort, and expense can be saved in the construction of a quality test when starting with a well-designed manual.

Page 40: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Other Considerations

• Cost efficiency may be enhanced by adapting an existing manual from another state, or by working cooperatively to develop manuals.

• Multi-state manuals reduce the cost for any one state and create a larger pool of content expertise.

• This may be more difficult to accomplish at the regional or national level because relationships are more distant and less interdependent.

Page 41: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Other Considerations

• One option would be to share, nationally or regionally, a category job analysis because the vast majority of the work performed by the applicators is identical.

• States could use their SMEs to adapt the job analysis to the state’s unique legal, climatic, and pest issues when they revise or create new manuals and exams.

Page 42: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Licensure test and training manual development have been discussed separately for clarity. However, the best practice is to develop these together, basing the content of each on a common job analysis and linking the job analysis, training manual, and licensure test via learning objectives.

Page 43: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

CTAG Exam and Manual Workgroup

• Michelle DeVaux US EPA• Tim Drake Clemson University• Ron Gardner Cornell University• Dean Herzfeld University of Minnesota• Drew Martin Purdue University• Clyde Ogg University of Nebraska• Carol Ramsay Washington State University• John Scott Colorado Dept. of Agriculture• Margaret Tucker Washington Dept. of Agriculture• Dan Wixted Cornell University

Page 44: A Flexible Process for Developing Effective Integrated Licensure Tests and Pesticide Training Manuals Prepared by the CTAG Exam and Manual Workgroup Presented.

Questions?