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Mr Mark Priddle - Commercial Development Manager, Primary Health Care Dr Shirley Fung - Clinical Education & Program Design Manager, Primary Health Care A corporate journey into digital education “The Good, the Bad and the Ugly”
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A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

Apr 16, 2017

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Page 1: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

Mr Mark Priddle - Commercial Development Manager, Primary Health CareDr Shirley Fung - Clinical Education & Program Design Manager, Primary Health Care

A corporate journey into digital education“The Good, the Bad and the Ugly”

Page 2: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

• Founded in Sydney in 1985 with the first 24 hour clinic

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Primary Health Care, Who are we?

Page 3: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

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Primary Health Care opened its doors in 1985 with the aim of delivering affordable, accessible healthcare to all Australians.

Primary offers:

• Over 70 medical centres across the country

• Over 2160 pathology sites

• Over 140 diagnostic imaging sites

We have more than 1000 GPs and 11,000 staff

Primary Health Care, who are we?

Page 4: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

The Primary Medical HomeHolistic array of medical services to satisfy the needs of our patients.

Offering: • Medical Centres that are open 365 days

a year, including public holidays • Extended hours of operation• Easily accessible care with no need for

appointments• Bulk billing for affordable care.• Onsite radiology, pathology and

pharmacy

Page 5: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

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Primary Health Care Supervisor Workshop 2016

Page 6: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

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Educational journey from medical student to GP

Medical Student

GP Registrar GP

Universities Regional Training Organisations with clinical attachments in GP clinics

Page 7: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

Name the groups we need to educate and engage at Primary?

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Over to you…

Page 8: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

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User groups

• GPs, GP registrars, Medical Students• Specialists, Pathologists, Radiologists• Allied Health Professionals, Dentists• Nurses, Dental assistants• Administrative support• Corporate management• Wider medical community

Page 9: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

What challenges you see in the delivery of training and education at

Primary?

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Over to you…

Page 10: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

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Challenges

Page 11: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

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Challenges

Page 12: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

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Challenges - Digital is scary surely face to face is better?

Page 13: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

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Challenges

Page 14: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

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Primary Health Care key challenges

Page 15: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

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The need for better training

Page 16: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

How would you overcome the challenges faced to deliver training

and education at Primary?

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Over to you…

Page 17: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

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The need for better training

Image credit: eLearning Infographics

Page 18: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

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The need to lobby and get stakeholder buy in

Image credit: under 30 CEO

Young Professionals

Page 19: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

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Why Blackboard?

Corporate

Page 20: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

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We are up and running, so what have we learned?

Page 21: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

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We are up and running, so what have we learned?

Page 22: A Corporate Journey into Digital Education - Mark Priddle and Shirley Fung, Primary Health

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Tip for those starting out in the journey

• Communicate• Advocate benefit of education • Use the expertise in Blackboard to help lobby within organisation• Consider all user groups• Start with small defined project

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