A Citizens Guide to the Commendation & Complaint Process Lancaster Police Department 100 Craig Shaw Memorial Pkwy, Lancaster TX 75134 Phone: (972) 218-2733 Fax: (972) 218-2701 It will depend on what the employee did or did not do. If the employee’s actions were criminal, he or she could face the same consequences as any other citizen. If the actions were improper but not criminal, the Chief of Police may discipline the employee. The discipline can range from counseling, oral reprimand, written reprimand, suspension from duty or termination from employment. When administering discipline, the Chief of Police considers the severity of the complaint and the past performance of the employee. What Will Happen to the Officer or Employee? You will receive a letter, an e-mail, or a phone call from the Investigator assigned to your complaint as soon as possible, advising you of the disposition of your complaint. What Happens After the Complaint is Filed? The Lancaster Police Department will not investigate the lawfulness of any arrest or citation. The guilt or innocence of any criminal charge or traffic citation is determined only in court. If your complaint alleges that you were not advised of your Miranda Rights, this issue is also advised in court. The Lancaster Police Department will not investigate any complaint received 45 days after the incident that gave rise to the complaint Are There Any Complaints That Will Not Be Investigated? All complaints are investigated thoroughly by the Internal Affairs Department. If a complaint is found to be valid, the Chief of Police will take steps to insure that any deficiencies are corrected. Who Investigates the Complaint? You may call, write a letter, or come to the police department and talk to one of the police department supervisors. If, after discussing your complaint with a supervisor, you wish to have a formal investigation, you will need to complete and sign a formal complaint form. The Lancaster Police Internal Affairs Department can be contacted Monday through Friday from 8am to 7pm, Lieutenant Derek Clark (972) 218-2733, Sergeant Michael Fine (972) 218-2725. How Do I File a Complaint? Yes. However, we require that one of your parents or guardians accompany you. Can People Under 18 Years of Age File a Complaint? The Lancaster Police Department requires that all of its police officers and employees maintain the highest standard of conduct and service.
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A Citizens Guide to theCommendation & Complaint Process
Lancaster Police Department100 Craig Shaw Memorial Pkwy, Lancaster TX 75134 Phone: (972) 218-2733 Fax: (972) 218-2701
It will depend on what the employee did ordid not do. If the employee’s actions werecriminal, he or she could face the sameconsequences as any other citizen. If theactions were improper but not criminal, theChief of Police may discipline the employee.The discipline can range from counseling,oral reprimand, written reprimand, suspensionfrom duty or termination from employment.When administering discipline, the Chief ofPolice considers the severity of the complaintand the past performance of the employee.
What Will Happen to theOfficer or Employee?
You will receive a letter, an e-mail, or a phonecall from the Investigator assigned to yourcomplaint as soon as possible, advising youof the disposition of your complaint.
What Happens After theComplaint is Filed?
The Lancaster Police Department will notinvestigate the lawfulness of any arrest orcitation. The guilt or innocence of anycriminal charge or traffic citation is determinedonly in court. If your complaint alleges thatyou were not advised of your Miranda Rights,this issue is also advised in court. The LancasterPolice Department will not investigate anycomplaint received 45 days after the incidentthat gave rise to the complaint
Are There Any ComplaintsThat Will Not Be Investigated?
All complaints are investigated thoroughlyby the Internal Affairs Department. If acomplaint is found to be valid, the Chiefof Police will take steps to insure that anydeficiencies are corrected.
Who Investigates the Complaint?
You may call, write a letter, or come to thepolice department and talk to one of thepolice department supervisors. If, afterdiscussing your complaint with a supervisor,you wish to have a formal investigation, youwill need to complete and sign a formalcomplaint form. The Lancaster PoliceInternal Affairs Department can be contactedMonday through Friday from 8am to 7pm,Lieutenant Derek Clark (972) 218-2733,Sergeant Michael Fine (972) 218-2725.
How Do I File a Complaint?
Yes. However, we require that one of yourparents or guardians accompany you.
Can People Under 18 Years ofAge File a Complaint?
The Lancaster Police Departmentrequires that all of its police officersand employees maintain the higheststandard of conduct and service.
LOYALTY PROFESSIONALISM DEDICATION
You may complain about an employee inthe following ways: Call Write Speak personally to a supervisor
If you wish to have a formal investigationconducted, you must complete and sign acomplaint form.
If you are under the age of 18, you musthave a parent or guardian with you.
False complaints against a Police Officermay be punishable both criminally andcivilly.
REMEMBER!
If a Peace Officer is falselyaccused, the complainantmay face civil, as well as
criminal action.
The members of the Lancaster Police Department adhereto a set of positive values and a Code of Ethics.
Lancaster
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