A CASE STUDY OF KAIZEN: THE AUSTRALIAN NGO COOPERATION PROGRAM (ANCP) Heather Fitt, NGO Programs, Performance & Quality, DFAT Wednesday, 20 February 2019
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A CASE STUDY OF KAIZEN: THE AUSTRALIAN NGOCOOPERATION PROGRAM (ANCP)Heather Fitt, NGO Programs, Performance & Quality, DFATWednesday, 20 February 2019
What was the ODE ANCP Evaluation?
How did DFAT implement the recommendations?
What next?
ANCP: A Case Study of Kaizen; ANU Aid Conference February 20192
ANCP Fast Facts$132.5 million in 2018-1957 Australian NGOs50+ countries>450 projects
44 YEAR OLD GLOBAL PROGRAM
ANCP: A Case Study of Kaizen; ANU Aid Conference February 20194
Confirmed ANCP is a successful & highly valued program
DFAT considered process as important as outcome
KAIZEN
A Japanese business philosophy of continuous improvement in working practices, personal efficiency, etc.; hence, an improvement in performance or productivity.
Oxford English Dictionary
AKA: Toyota principle
ANCP: A Case Study of Kaizen; ANU Aid Conference February 20195
ODE EVALUATION OF ANCP RECOMMENDATIONS
1. formalising funding arrangements through a transparent funding allocation policy
2. the relationship between accreditation levels (currently two) and funding tiers
3. clarify the role of Posts in the ANCP
4. build upon the ANCP monitoring, evaluation and learning framework (MELF)
5. new approaches to improve the sharing of lessons
ANCP: A Case Study of Kaizen; ANU Aid Conference February 20196
REC 1: FUNDING
‘back to basics’: recognised development expenditure (RDE)
Agreed principles with the sector: • consistency• transparency• org capacity & community
support• Flexibility
Phased implementationANCP: A Case Study of Kaizen; ANU Aid Conference February 20197
REC 2: CLARIFYING LEVELS
ANCP: A Case Study of Kaizen; ANU Aid Conference February 20198
Accreditation:• Base: $150,000• Full: $300,000
Principles of Engagement:• Transparency• Mutual accountability• Continuous improvement• Respect for independence
REC 3: POSTS Focal point at Post
Strategic role for Posts in program management
M&E Visits (E = Engagement)
Public Diplomacy
Info: accessible & useful
ANCP: A Case Study of Kaizen; ANU Aid Conference February 20199
REC 4: MONITORING & EVALUATION
ANCP: A Case Study of Kaizen; ANU Aid Conference February 201910
REC 5: LEARNING
Work in progress:
• Annual Reflections Workshops
• Roundtables in-country
• Thematic areas trialling M&E thematic review
• Learning Event later in 2019
ANCP: A Case Study of Kaizen; ANU Aid Conference February 201911
LESSONS & WHERE TO NEXT?
Partnership
Accreditation: linked to professionalism
Through MEL Reference Group implement Data Validation recommendations:
• Refresh Program Logic• Improve learning
ANCP: A Case Study of Kaizen; ANU Aid Conference February 201912
ANCP: A Case Study of Kaizen; ANU Aid Conference February 201913
KAIZEN: CONTINUOUS IMPROVEMENT!
THANK YOU
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