A Business Model CanvasKiller Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model Dr. Rod King Business Model Gamifica1on
Aug 20, 2015
A Business Model Canvas-‐Killer Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Dr. Rod King Business Model Gamifica1on
“Good” vs “Great” Business Model Canvas REQUIREMENTS (TASKS/FUNCTIONS) FOR BUSINESS MODEL PLANNING, STRATEGY, PERFORMANCE MANAGEMENT, AND GAMIFICATION
“Good” Business Model Canvas
“Great” Business Model Canvas
1) Can be carried in pocket/wallet: ultra-‐portability; modularity ü 2) Visualize archetypal parts or elements of a business model (system): Business Model Outline (Form/Checklist/TreeMap)
ü ü 3) Organize and manage ideas regarding the parts or elements of a business model (system): Business Model Scorecard
ü ü 4) Illustrate the 3 macro-‐modules or engines of a business model: Provider (Supply) Model; Customer (Demand) Model; Value (Performance/Profit) Model: MulWlevel (Aggregate) Analysis
ü
5) Comprehensively show how cause-‐and-‐effect rela1onships that illustrate how a business model works to deliver value: Business Model Strategy Map; FuncWonal Analysis Diagram
ü
6) Illustrate Problem-‐Solu1on Fit & Product-‐Market Fit: Lean Startup method; Engine of Growth
ü 7) Facilitate genera1on and management of business model hypotheses as well as strategy: Business Model Strategy
ü ü 8) Facilitate Premortem (Failure Analysis): Root-‐cause Analysis ü 9) Facilitate problem solving, innova1on, and performance mngt as well as Outcome-‐driven Planning, including Discovery-‐driven Planning: Universal Project Management (UPM) Dashboard
ü
10) Can be deployed as a boardgame with “na1ve” game pieces (cards) & board: Business Model Jigsaw (BMJ) Game
ü
(3/10) (10/10)
The Business Model Canvas From “Good” to “Great”
“Good” Business Model Canvas [A New Look at the Tradi1onal Business Model Canvas]
Single Level TreeMap/Visual Outline (Form/Checklist)
TradiWonal Business Model Canvas
Source: h@p://en.wikipedia.org/wiki/Business_Model_Canvas
Jigsaw-‐Business Model Canvas
Jigsaw-‐Business Model Canvas is adopted from the Business Model Canvas (h]p://www.businessmodelgeneraWon.com) which is licensed under the CreaWve Commons A]ribute-‐Share Alike 3.0 Un-‐ported License
Jigsaw-‐Business Model Canvas
Jigsaw-‐Business Model Canvas is adopted from the Business Model Canvas (h]p://www.businessmodelgeneraWon.com) which is licensed under the CreaWve Commons A]ribute-‐Share Alike 3.0 Un-‐ported License
9 Blank Jigsaw Cards (Several Types of Shapes) Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
BMC Jigsaw Cards is adopted from the Business Model Canvas (h]p://www.businessmodelgeneraWon.com) which is licensed under the CreaWve Commons A]ribute-‐Share Alike 3.0 Un-‐ported License
Key Partners (KP)
Key AcWviWes
(KA)
Key Resources
(KR)
Value ProposiWon (VP)
Customer Segments
(CS)
Customer Rel. (CR)
Channels (CH)
Cost Structure (C$)
Revenue Streams (R$)
Topic Jigsaw Cards for the Business Model Canvas Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Topics of BMC Jigsaw Cards are adopted from the Business Model Canvas (h]p://www.businessmodelgeneraWon.com) which is licensed under the CreaWve Commons A]ribute-‐Share Alike 3.0 Un-‐ported License
Jigsaw Board for Business Model Canvas Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
BMC Jigsaw Cards is adopted from the Business Model Canvas (h]p://www.businessmodelgeneraWon.com) which is licensed under the CreaWve Commons A]ribute-‐Share Alike 3.0 Un-‐ported License
Key Partners (KP)
Key AcWviWes
(KA)
Key Resources
(KR)
Value ProposiWon (VP)
Customer Rel. (CR)
Channels (CH)
Cost Structure (C$)
Revenue Streams (R$)
Jigsaw-‐Business Model Canvas: 9 Cards Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Customer Segments
(CS)
BMC Jigsaw Cards is adopted from the Business Model Canvas (h]p://www.businessmodelgeneraWon.com) which is licensed under the CreaWve Commons A]ribute-‐Share Alike 3.0 Un-‐ported License
Key Partners (KP)
Key AcWviWes
(KA)
Key Resources
(KR)
Value ProposiWon (VP)
Customer Rel. (CR)
Channels (CH)
Cost Structure (C$)
Revenue Streams (R$)
Jigsaw-‐Business Model Canvas: 4 Panels Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Customer Segments
(CS)
BMC Jigsaw Cards is adopted from the Business Model Canvas (h]p://www.businessmodelgeneraWon.com) which is licensed under the CreaWve Commons A]ribute-‐Share Alike 3.0 Un-‐ported License
Key Partners (KP)
Key AcWviWes (KA)
Key Resources
(KR)
Value ProposiWon (VP)
Cost Structure (C$)
Revenue Streams (R$)
TradiWonal Business Model Canvas: Monolithic Gameboard (Form) Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Customer Rel. (CR)
Channels (CH)
Customer Segments
(CS)
BMC Jigsaw Cards is adopted from the Business Model Canvas (h]p://www.businessmodelgeneraWon.com) which is licensed under the CreaWve Commons A]ribute-‐Share Alike 3.0 Un-‐ported License
Example
Key Partners (KP)
Key AcWviWes (KA)
Key Resources
(KR)
Value ProposiWon (VP)
Cost Structure (C$)
Revenue Streams (R$)
Business Model Canvas for Apple (iPod) Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Customer Rel. (CR)
Channels (CH)
Customer Segments
(CS)
BMC Jigsaw Cards is adopted from the Business Model Canvas (h]p://www.businessmodelgeneraWon.com) which is licensed under the CreaWve Commons A]ribute-‐Share Alike 3.0 Un-‐ported License
q Record companies
q Original
Equipment Manufactur-‐ers
q Staff/ Employees q Brand/Culture q Infra’: IT
q “A Thousand Songs in Your Pocket”
q Seamless Music Experience
q iPod Hardware
q Online q Face-‐to-‐face q “Lock in”
q Apple.com q iTunes Store q Retail stores q Big Box Retail
q Luxury Spoker: Listen to music every-‐ where q Customer Habit
Engine
q Staff/Employees q Manufacturing q Marke1ng & Sales q Infrastructure: IT
q iPod Hardware q iTunes q Commissions
q Luxury Spot Strategy
q Hardware/Solware Design
q Marke1ng & Sales
How to Use The Tradi?onal Business Model Canvas
1. Plot the Business Model Canvas on a Poster
2. Place the Poster on a Wall
3. Sketch Out – Especially Using Post-‐It Notes – the Business Model
“Great” Business Model Canvas
LEVEL 1: 3 Streams (Swimlanes) of Cards
Visualize, Prototype, and Test A Business Model
In Terms of Its 3 Engines:
q Value Engine: Share Value q Growth Engine: Deliver Value q Enterprise Engine: Create Value
Visualize, Prototype, and Test A Business Model
In Terms of 9 PerspecWves
Key Partners (KP) Value ProposiWon (VP) PAIN: Cost Structure (C$)
Key Resources (KR) Channels (CH) & Customer RelaWonships (CR)
DELIGHT: Revenue Streams (R$)
Key AcWviWes (KA) Customer Segments (CS) VALUE: PROFIT
Topics with Abbrevia1ons are adopted from the Business Model Canvas (h]p://www.businessmodelgeneraWon.com) which is licensed under the CreaWve Commons A]ribute-‐Share Alike 3.0 Un-‐ported License
Upstream Midstream Downstream
9 Blank Jigsaw Cards (One Type of Shape) Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Revenue Streams (R$)
Key Partners (KP)
Key Resources (KR)
Channels (CH) & Customer RelaWonships (CR)
Customer Segments (CS)
Cost Structure (C$)
PROFIT
Value ProposiWon (VP)
Key AcWviWes (KA)
Topics of the 9 Jigsaw Cards are adopted from the Business Model Canvas (h]p://www.businessmodelgeneraWon.com) which is licensed underthe CreaWve Commons A]ribute-‐Share Alike 3.0 Un-‐ported License
Topic Cards for the Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Gameboard for Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
HOW? WHAT? WHY?
Gameboard for Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Enterprise Stream Growth Stream Value Stream
HOW? WHAT? WHY?
Gameboard for Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Supply: Value CreaXon Demand: Value Delivery Value Sharing (Capture)
HOW? WHAT? WHY?
Gameboard for Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Supply: Value CreaXon Demand: Value Delivery Value Sharing (Capture)
HOW? WHAT? WHY?
Gameboard for Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Upstream Cards Midstream Cards Downstream Cards
Supply: Value CreaXon Demand: Value Delivery Value Sharing (Capture)
Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Revenue Streams (R$)
Key Partners (KP)
Key Resources (KR)
Channels (CH) & Customer RelaWonships (CR)
Customer Segments (CS)
Cost Structure (C$)
PROFIT
Value ProposiWon (VP)
Key AcWviWes (KA)
Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
DELIGHT: Revenue Streams (R$)
Key Partners (KP)
Key Resources (KR)
Channels (CH) & Customer RelaWonships (CR)
Customer Segments (CS)
PAIN: Cost Structure (C$)
VALUE: PROFIT
Value ProposiWon (VP) [Product/Service]
Key AcWviWes (KA)
Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
DELIGHT: Revenue Streams (R$)
Key Partners (KP)
Key Resources (KR)
Channels (CH) & Customer RelaWonships (CR)
Customer Segments (CS)
PAIN: Cost Structure (C$)
VALUE: PROFIT
Value ProposiWon (VP) [Product/Service]
Key AcWviWes (KA)
HOW? WHAT? WHY?
Always Start With “Why?”
WHY? WHAT? HOW?
Note: The logic as well as sequence of Why-‐What-‐How in the above diagram differs from Simon Sinek’s Golden Circle which he presents in his book, “Start With Why.”
“People like MarWn Luther King, Jr.,
Steve Jobs, and The Wright Brothers
Might Have Likle in Common, But
They All Started with “Why?”” Simon Sinek
Example
Business Model Jigsaw for Apple’s iPod Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
HOW? WHAT? WHY?
Business Model Jigsaw for Apple’s iPod Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
DELIGHT: Revenue Streams (R$) q iPod Hardware q iTunes q Commissions
PAIN: Cost Structure (C$) q Staff/Employees q Manufacturing/Infra’ q Marke1ng & Sales
VALUE: PROFIT q High Profit Margin q Extraordinary Profit q Performance Metrics
Downstream Cards
Business Model Jigsaw for Apple’s iPod Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
DELIGHT: Revenue Streams (R$) q iPod Hardware q iTunes q Commissions
Channels (CH) & Customer RelaWonships (CR) q Apple.com; Big Box Retailer q iTunes Store; Retail stores q Online/Face-‐to-‐Face; Lock-‐in
Customer Segments (CS) q Luxury Spoker: Listen to music everywhere q Customer Habit Engine
PAIN: Cost Structure (C$) q Staff/Employees q Manufacturing/Infra’ q Marke1ng & Sales
Value ProposiWon (VP) q “A Thousand Songs in Your
Pocket” q Seamless Music XP q iPod Hardware
VALUE: PROFIT q High Profit Margin q Extraordinary Profit q Performance Metrics
Midstream Cards Downstream Cards
Business Model Jigsaw for Apple’s iPod Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
DELIGHT: Revenue Streams (R$) q iPod Hardware q iTunes q Commissions
Key Partners (KP) q Record companies q Original Equipment
Manufacturers
Key Resources (KR) q Staff/Employees q Brand/Culture q IP q Infrastructure: IT
Channels (CH) & Customer RelaWonships (CR) q Apple.com; Big Box Retailer q iTunes Store; Retail stores q Online/Face-‐to-‐Face; Lock-‐in
Customer Segments (CS) q Luxury Spoker: Listen to music everywhere q Customer Habit Engine
PAIN: Cost Structure (C$) q Staff/Employees q Manufacturing/Infra’ q Marke1ng & Sales
Value ProposiWon (VP) q “A Thousand Songs in Your
Pocket” q Seamless Music XP q iPod Hardware
Key AcWviWes (KA) q Luxury Spot Strategy q Hardware/Solware Design q Marke1ng & Sales
VALUE: PROFIT q High Profit Margin q Extraordinary Profit q Performance Metrics
Upstream Cards Midstream Cards Downstream Cards
Business Model Jigsaw for Apple’s iPod Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
DELIGHT: Revenue Streams (R$) q iPod Hardware q iTunes q Commissions
Key Partners (KP) q Record companies q Original Equipment
Manufacturers
Key Resources (KR) q Staff/Employees q Brand/Culture q IP q Infrastructure: IT
Channels (CH) & Customer RelaWonships (CR) q Apple.com; Big Box Retailer q iTunes Store; Retail stores q Online/Face-‐to-‐Face; Lock-‐in
Customer Segments (CS) q Luxury Spoker: Listen to music everywhere q Customer Habit Engine
PAIN: Cost Structure (C$) q Staff/Employees q Manufacturing/Infra’ q Marke1ng & Sales
Value ProposiWon (VP) q “A Thousand Songs in Your
Pocket” q Seamless Music XP q iPod Hardware
Key AcWviWes (KA) q Luxury Spot Strategy q Hardware/Solware Design q Marke1ng & Sales
VALUE: PROFIT q High Profit Margin q Extraordinary Profit q Performance Metrics
HOW? WHAT? WHY?
How to Basically Use the Business Model Jigsaw
1. Plot the Gameboard of the Business Model Jigsaw on a Poster
2. Place the Poster on a Table
3. Lay Out – Especially Using Index Cards or Blank Business Cards – the Business Model In Terms of its 3 Engines:
q Value Engine q Growth Engine q Enterprise Engine
HOW? WHAT? WHY? Value Engine Growth Engine Enterprise Engine
AlternaWve Forms of “3 Stream-‐Jigsaw Board” (Non-‐magne1c/Magne1c/Sta1c)
AlternaWve Forms of “Jigsaw Cards” (Non-‐magne1c/Magne1c/Sta1c)
Appendix
Advanced Business Model Jigsaw
LEVEL 2: Network (Func?onal Analysis) Diagram
Simply Prepare A Business Model Strategy Map
A Business Model Strategy Map Is
A Cause-‐and-‐Effect Diagram That Illustrates
How an OrganizaWon Creates, Delivers, and Shares Value
(Profit)
A Business Model Strategy Map Facilitates
The TranslaWon of Mission/Vision/Purpose
Into Reality
Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
MISSION/VISION/PURPOSE: ………………………………………………………………………………………………………………………………………
Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
HOW? WHAT? WHY?
Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Upstream Midstream Downstream
Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Supply: Value CreaXon Demand: Value Delivery Value Sharing (Capture)
Upstream Cards Midstream Cards Downstream Cards
Key Partners (KP)
Key Resources (KR)
Channels (CH) & Customer RelaWonships (CR)
Customer Segments (CS)
Value ProposiWon (VP)
Key AcWviWes (KA)
Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
DELIGHT: Revenue Streams (R$)
PAIN: Cost Structure (C$)
VALUE: PROFIT
Key Partners (KP)
Key Resources (KR)
Channels (CH) & Customer RelaWonships (CR)
Customer Segments (CS)
Value ProposiWon (VP)
Key AcWviWes (KA)
Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
DELIGHT: Revenue Streams (R$)
PAIN: Cost Structure (C$)
VALUE: PROFIT
Key Partners (KP)
Key Resources (KR)
Channels (CH) & Customer RelaWonships (CR)
Customer Segments (CS)
Value ProposiWon (VP)
Key AcWviWes (KA)
(Problem
-‐Solu1
on Fit; Produ
ct-‐M
arket F
it)
impact(s) affect(s)
impact(s) deliver(s)
impact(s)
impact(s)
affects
affect(s)
affect(s)
impacts
Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
drive(s)
DELIGHT: Revenue Streams (R$)
PAIN: Cost Structure (C$)
VALUE: PROFIT
Key Partners (KP)
Key Resources (KR)
Channels (CH) & Customer RelaWonships (CR)
Customer Segments (CS)
Value ProposiWon (VP)
Key AcWviWes (KA)
impact(s) affect(s)
impact(s) deliver(s)
impact(s)
impact(s)
affect(s)
affect(s)
Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
DELIGHT: Revenue Streams (R$)
PAIN: Cost Structure (C$)
VALUE: PROFIT
Key Partners (KP)
Key Resources (KR)
Channels (CH) & Customer RelaWonships (CR)
Customer Segments (CS)
Value ProposiWon (VP) [Product/Service]
Key AcWviWes (KA)
drive(s)
(Problem
-‐Solu1
on Fit; Produ
ct-‐M
arket F
it)
impact(s) affect(s)
impact(s) deliver(s)
impact(s)
impact(s)
affects
affect(s)
affect(s)
impacts
Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
DELIGHT: Revenue Streams (R$)
PAIN: Cost Structure (C$)
VALUE: PROFIT
Key Partners (KP)
Key Resources (KR)
Channels (CH) & Customer RelaWonships (CR)
Customer Segments (CS)
Value ProposiWon (VP) [Product/Service]
Key AcWviWes (KA)
drive(s)
(Problem
-‐Solu1
on Fit; Produ
ct-‐M
arket F
it)
impact(s) affect(s)
impact(s) deliver(s)
impact(s)
impact(s)
affects
affect(s)
affect(s)
impacts
Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
DELIGHT: Revenue Streams (R$)
PAIN: Cost Structure (C$)
VALUE: PROFIT
HOW? WHAT? WHY?
Example
Business Model Jigsaw Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
HOW? WHAT? WHY?
Business Model Jigsaw for Apple’s iPod Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Upstream Cards Midstream Cards Downstream Cards
Business Model Jigsaw for Apple’s iPod Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
DELIGHT: Revenue Streams (R$) q iPod Hardware q iTunes q Commissions
Key Partners (KP) q Record companies q Original Equipment
Manufacturers
Channels (CH) & Customer RelaWonships (CR) q Apple.com; Big Box Retailer q iTunes Store; Retail stores q Online/Face-‐to-‐Face; Lock-‐in
VALUE: PROFIT q High Profit Margin q Extraordinary Profit q Performance Metrics
Value ProposiWon (VP) q “A Thousand Songs in Your
Pocket” q Seamless Music XP q iPod Hardware
Key AcWviWes (KA) q Luxury Spot Strategy q Hardware/Solware Design q Marke1ng & Sales
Key Resources (KR) q Staff/Employees q Brand/Culture q IP q Infrastructure: IT
Customer Segments (CS) q Luxury Spoker: Listen to music everywhere q Customer Habit Engine
PAIN: Cost Structure (C$) q Staff/Employees q Manufacturing/Infra’ q Marke1ng & Sales
Business Model Jigsaw for Apple’s iPod Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Key Partners (KP) q Record companies q Original Equipment
Manufacturers
Channels (CH) & Customer RelaWonships (CR) q Apple.com; Big Box Retailer q iTunes Store; Retail stores q Online/Face-‐to-‐Face; Lock-‐in
Value ProposiWon (VP) q “A Thousand Songs in Your
Pocket” q Seamless Music XP q iPod Hardware
Key AcWviWes (KA) q Luxury Spot Strategy q Hardware/Solware Design q Marke1ng & Sales
VALUE: PROFIT q High Profit Margin q Extraordinary Profit q Performance Metrics
Key Resources (KR) q Staff/Employees q Brand/Culture q IP q Infrastructure: IT
Customer Segments (CS) q Luxury Spoker: Listen to music everywhere q Customer Habit Engine
PAIN: Cost Structure (C$) q Staff/Employees q Manufacturing/Infra’ q Marke1ng & Sales
DELIGHT: Revenue Streams (R$) q iPod Hardware q iTunes q Commissions
(Problem
-‐Solu1
on Fit; Produ
ct-‐M
arket F
it)
impact(s) affect(s)
impact(s) deliver(s)
impact(s)
impact(s)
affects
affect(s)
affect(s)
impacts
drive(s)
Business Model Jigsaw for Apple’s iPod Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Key Partners (KP) q Record companies q Original Equipment
Manufacturers
Channels (CH) & Customer RelaWonships (CR) q Apple.com; Big Box Retailer q iTunes Store; Retail stores q Online/Face-‐to-‐Face; Lock-‐in
Value ProposiWon (VP) q “A Thousand Songs in Your
Pocket” q Seamless Music XP q iPod Hardware
Key AcWviWes (KA) q Luxury Spot Strategy q Hardware/Solware Design q Marke1ng & Sales
VALUE: PROFIT q High Profit Margin q Extraordinary Profit q Performance Metrics
Key Resources (KR) q Staff/Employees q Brand/Culture q IP q Infrastructure: IT
Customer Segments (CS) q Luxury Spoker: Listen to music everywhere q Customer Habit Engine
PAIN: Cost Structure (C$) q Staff/Employees q Manufacturing/Infra’ q Marke1ng & Sales
DELIGHT: Revenue Streams (R$) q iPod Hardware q iTunes q Commissions
impact(s) affect(s)
impact(s) deliver(s)
impact(s)
impact(s)
affect(s)
affect(s)
Business Model Jigsaw for Apple’s iPod Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Key Partners (KP) q Record companies q Original Equipment
Manufacturers
Channels (CH) & Customer RelaWonships (CR) q Apple.com; Big Box Retailer q iTunes Store; Retail stores q Online/Face-‐to-‐Face; Lock-‐in
Value ProposiWon (VP) q “A Thousand Songs in Your
Pocket” q Seamless Music XP q iPod Hardware
Key AcWviWes (KA) q Luxury Spot Strategy q Hardware/Solware Design q Marke1ng & Sales
VALUE: PROFIT q High Profit Margin q Extraordinary Profit q Performance Metrics
Key Resources (KR) q Staff/Employees q Brand/Culture q IP q Infrastructure: IT
Customer Segments (CS) q Luxury Spoker: Listen to music everywhere q Customer Habit Engine
PAIN: Cost Structure (C$) q Staff/Employees q Manufacturing/Infra’ q Marke1ng & Sales
DELIGHT: Revenue Streams (R$) q iPod Hardware q iTunes q Commissions
drive(s)
(Problem
-‐Solu1
on Fit; Produ
ct-‐M
arket F
it)
impact(s) affect(s)
impact(s) deliver(s)
impact(s)
impact(s)
affects
affect(s)
affect(s)
impacts
Business Model Jigsaw for Apple’s iPod Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Key Partners (KP) q Record companies q Original Equipment
Manufacturers
Channels (CH) & Customer RelaWonships (CR) q Apple.com; Big Box Retailer q iTunes Store; Retail stores q Online/Face-‐to-‐Face; Lock-‐in
Value ProposiWon (VP) q “A Thousand Songs in Your
Pocket” q Seamless Music XP q iPod Hardware
Key AcWviWes (KA) q Luxury Spot Strategy q Hardware/Solware Design q Marke1ng & Sales
VALUE: PROFIT q High Profit Margin q Extraordinary Profit q Performance Metrics
Key Resources (KR) q Staff/Employees q Brand/Culture q IP q Infrastructure: IT
Customer Segments (CS) q Luxury Spoker: Listen to music everywhere q Customer Habit Engine
PAIN: Cost Structure (C$) q Staff/Employees q Manufacturing/Infra’ q Marke1ng & Sales
DELIGHT: Revenue Streams (R$) q iPod Hardware q iTunes q Commissions
drive(s)
(Problem
-‐Solu1
on Fit; Produ
ct-‐M
arket F
it)
impact(s) affect(s)
impact(s) deliver(s)
impact(s)
impact(s)
affects
affect(s)
affect(s)
impacts
Business Model Jigsaw for Apple’s iPod Rapidly Visualize, Prototype, and Test the 3 Engines of a Business Model
Key Partners (KP) q Record companies q Original Equipment
Manufacturers
Channels (CH) & Customer RelaWonships (CR) q Apple.com; Big Box Retailer q iTunes Store; Retail stores q Online/Face-‐to-‐Face; Lock-‐in
Value ProposiWon (VP) q “A Thousand Songs in Your
Pocket” q Seamless Music XP q iPod Hardware
Key AcWviWes (KA) q Luxury Spot Strategy q Hardware/Solware Design q Marke1ng & Sales
VALUE: PROFIT q High Profit Margin q Extraordinary Profit q Performance Metrics
Key Resources (KR) q Staff/Employees q Brand/Culture q IP q Infrastructure: IT
Customer Segments (CS) q Luxury Spoker: Listen to music everywhere q Customer Habit Engine
PAIN: Cost Structure (C$) q Staff/Employees q Manufacturing/Infra’ q Marke1ng & Sales
HOW? WHAT? WHY?
DELIGHT: Revenue Streams (R$) q iPod Hardware q iTunes q Commissions
Environment Of
A Business Model Jigsaw
LEVEL 3: Environment (Supersystem) Diagram
S: Stren
gths
O: O
pportuniWe
s
W: Weaknesses
T: Threats
ENTERPRISE ENGINE: Build
GROWTH ENGINE: Measure
VALUE ENGINE: Learn
Environment of Business Model Jigsaw: “SWOT” Factors
Value Crea?on: Upstream Cards
Value Sharing (Happiness): Downstream Cards
Value Delivery: Midstream Cards
ENVIRONMENT
Environment of Business Model Jigsaw: Environmental Factors
Value Crea?on: Upstream Cards
Value Sharing (Happiness): Downstream Cards
Value Delivery: Midstream Cards
ENTERPRISE ENGINE: Build
GROWTH ENGINE: Measure
VALUE ENGINE: Learn
Indu
stry Ecosystem
(IE): Sup
ply
Market E
cosystem
(ME): D
eman
d
Key Trends & Complementors (KTC): PESTLIED (-‐/+)
Macro-‐Economic Influencers (MEI): Global Economy
Environment of Business Model Jigsaw: Global Environmental Factors
Value Crea?on: Upstream Cards
Value Sharing (Happiness): Downstream Cards
Value Delivery: Midstream Cards
ENTERPRISE ENGINE: Build
GROWTH ENGINE: Measure
VALUE ENGINE: Learn
Bargaining Pow
er of Sup
pliers
Bargaining Pow
er of C
ustomers
Threat of New Entrants
Threat of SubsWtute Products or Services
Value Crea?on: Upstream Cards
Value Sharing (Happiness): Downstream Cards
Value Delivery: Midstream Cards
Environment of Business Model Jigsaw: Local Industry Factors
ENTERPRISE ENGINE: Build
GROWTH ENGINE: Measure
VALUE ENGINE: Learn