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DOING BUSINESS WITH
By:
Suman
SINGAPORE
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Objectives Business Greetings Languages of Business
Making Contact with Business People
Verbal Communication
Non-Verbal Communication
Entertainment
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Uniquely Singapore
Singapore is multilingual and multi-ethniccountry.
Population: 4.8 million in June 2006
Chinese, Malays, and Indians
Political Overview: Republic
Parliamentary System of GovernmentAustralia and Singapore are close in
business relations
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MAP
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Flag
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Time ZoneLocation Local Time Time
Zone
Merced Friday, May 25, 2007 at 11: 00 a.m. UTC-7
hours
Singapore Saturday, May 26, 2007 at 2:00 a.m. UTC +8
hours
Source: Thorsen, Steffen. The World Clock Converter-Time Zone
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Night view of Singapore
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Business Greetings
When introducing two people, state thename of the more important or moresenior person first.
For example: Chairman Lee, meet Mr.Jones.
http://images.google.com/imgres?imgurl=http://www.sussex.ac.uk/srac/images/image31.gif&imgrefurl=http://www.sussex.ac.uk/srac/effective_verbal_communication.htm&h=324&w=480&sz=10&hl=en&start=1&tbnid=be7GXJEojwa2nM:&tbnh=87&tbnw=129&prev=/images%3Fq%3Dverbal%2Bcommunication%26gbv%3D2%26svnum%3D10%26hl%3Den7/28/2019 9 Singapore Suman
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Languages of Business
Official languages:
Malay
Chinese/Mandarin Tamil
Most spoken:
English Mandarin
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Making Contact
Senior business people tend to do businessin a traditional, relationship- focused mode
Younger business people are more deal-
focused. Direct contact with younger business
people.
Indirect approach with traditional businesspeople.
http://images.google.com/imgres?imgurl=http://www.uoguelph.ca/ccs/internet/images/phones/7960.jpg&imgrefurl=http://www.uoguelph.ca/ccs/internet/phones/business/models.shtml&h=197&w=259&sz=22&hl=en&start=6&tbnid=uarmKpsVXDqbrM:&tbnh=85&tbnw=112&prev=/images%3Fq%3Dbusiness%2Bphones%26gbv%3D2%26svnum%3D10%26hl%3Den7/28/2019 9 Singapore Suman
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Verbal Communication
Most Singaporeans speak softly.
Loud talk is a sign of poor manners.
The word yes might not mean yourcounterpart agrees with you.
Avoid asking negative questions.
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Nonverbal Behavior
Expect a gentlehandshake
Men usually wait for a
woman to offer herhand first
Singaporeanssometimes smile to
cover anxiety orembarrassment
When seated, becareful not to cross
your legs
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Entertainment
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Entertainment: Clarke
http://www.visitsingapore.com/publish/stbportal/en/home/what_to_see/singapore_river/clarke_quay.html7/28/2019 9 Singapore Suman
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Accommodations
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Food
http://www.excelloz.com/Travel_guide/Singapore_City/Singapore_Cuisine_Insight.html7/28/2019 9 Singapore Suman
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Summary
Forming a relationship with each groupmember is essential in conductingbusiness in Singapore.
The Personal relationships you build isoften considered more important than thecompany you represent
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References
Country Briefings-Singapore.Economist.com 27 April 2007. 2 May 2007.< http://www.economist.com/countries/Singapore/profile.cfm?folder=Profile-factsheet>
Culture of Singapore.The Encyclopedia: Wikipedia. 14:41, 14 April 2007.
Doing Business with Singapore.Worldbiz.com. 2007. 3 May 2007.
Singapore. Department of Statistics. Singapore Population.. 2007. 7 May 2007.
Thorsen, Steffen. Time and date.com. 2007. 7 May 2007
http://www.economist.com/countries/Singapore/profile.cfm?folder=Profile-http://secure.authorize.net/gateway/transact.dllhttp://www.singstat.gov.sg/index.htmlhttp://www.timeanddate.com/timeconverterhttp://www.timeanddate.com/timeconverterhttp://www.singstat.gov.sg/index.htmlhttp://secure.authorize.net/gateway/transact.dllhttp://www.economist.com/countries/Singapore/profile.cfm?folder=Profile-http://www.economist.com/countries/Singapore/profile.cfm?folder=Profile-