9 Network and Internet Security TODAY AND TOMORROW 11 th Edition CHAPTER CHAPTER 1 Chapter 9 Understanding Computers, 11 th Edition
9 Network and Internet Security
TODAY AND TOMORROW
11th Edition
CHAPTERCHAPTER1Chapter 9 Understanding Computers, 11th Edition
2Chapter 9 Understanding Computers, 11th Edition
Learning Objectives Explain why computer users should be concerned
about network and Internet security. List several examples of unauthorized access,
unauthorized use, and computer sabotage. Explain what risks access control systems, firewalls,
antivirus software, and encryption protect against. Discuss online theft, identity theft, Internet scams,
spoofing, phishing, and other types of dot cons.
3Chapter 9 Understanding Computers, 11th Edition
Learning Objectives, Cont’d Detail steps an individual can take to protect against
online theft, identity theft, Internet scams, spoofing, phishing, and other types of dot cons.
Identify personal safety risks associated with Internet use.
List steps individuals can take when using the Internet to safeguard their personal safety.
Name several laws related to network and Internet security.
4Chapter 9 Understanding Computers, 11th Edition
Overview This chapter covers:
Security concerns stemming from the use of computer networks
Safeguards and precautions that can be taken to reduce the risk of problems related to these security concerns
Personal safety issues related to the Internet Legislation related to network and Internet
security
5Chapter 9 Understanding Computers, 11th Edition
Why Be Concerned about Network and Internet Security?
Security concerns related to computer networks and the Internet abound
Computer crime: illegal act involving a computer, including Breaking through the security of a network Theft of financial assets Manipulating data for personal advantage Act of sabotage (releasing a computer virus,
shutting down a Web server) All computer users should be aware of security
issues and precautions that can be taken
6Chapter 9 Understanding Computers, 11th Edition
Unauthorized Access, Unauthorized Use, and Computer Sabotage
Unauthorized access: gaining access to a computer, network, file, or other resource without permission; can be committed by Insiders Outsiders
Unauthorized use: using a computer resource for unapproved activities
Code of conduct: rules for behavior, typically by a business or school
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Hacking Hacking: using a computer to break into another
computer system; the person doing the hacking is a hacker To steal information To sabotage a system To hijack PCs to generate spam or host Web
sites Social hacking Authorized hacking
Wi-Fi Hacking: gaining access to a computer via a wireless—such as a Wi-Fi (802.11)—network Many Wi-Fi networks are not secured
9Chapter 9 Understanding Computers, 11th Edition
Hacking War Driving: driving around an area with a Wi-Fi-
enabled computer or mobile device to find a Wi-Fi network to use without authorization
10Chapter 9 Understanding Computers, 11th Edition
Interception of Communications To gain access to data stored on a computer, some
criminals attempt to hack directly into that computer It is also possible to gain unauthorized access to
content as they are being sent over the Internet The increased use of wireless networks has opened
up new opportunities for data interception Once intercepted, the content can be read, altered, or
otherwise used for unintended purposes
11Chapter 9 Understanding Computers, 11th Edition
Computer Sabotage Computer sabotage: act of malicious destruction to a
computer or computer resource
Malware: any type of malicious software Computer virus: malicious program embedded in a
file that is designed to cause harm to the computer system
Computer worm: malicious program designed to spread rapidly by sending copies of itself to other computers.
Trojan horse: malicious program that masquerades as something else
13Chapter 9 Understanding Computers, 11th Edition
Computer Sabotage, Cont’d Denial of service (DoS) attack: act of sabotage that
floods a Web server with so much activity that it is unable to function
14Chapter 9 Understanding Computers, 11th Edition
Computer Sabotage Data or program alteration: a hacker breaches a
computer system in order to delete data, change data, modify programs, perform cybervandalism, etc.
15Chapter 9 Understanding Computers, 11th Edition
Protecting Against Unauthorized Access, Unauthorized Use, & Computer Sabotage
A number of security risks can be reduced by: Carefully controlling access to an organization’s
facilities and computer network Using appropriate security software
Reward programs may help reduce computer crime Microsoft’s multimillion-dollar reward fund for
individuals who supply information is leading to the arrest of virus writers
16Chapter 9 Understanding Computers, 11th Edition
Access Control Systems Access control systems: used to control access to
facilities, computer networks Identification systems: verify that the person trying
to access the facility or system is an authorized user
Authentication systems: determine if the person is who he or she claims to be
Critical to protect data in company databases New PCI standards by credit card companies may
help improve business security procedures
17Chapter 9 Understanding Computers, 11th Edition
Access Control Systems, Cont’d Types of access control systems
Possessed knowledge access systems—use information that only an individual should know
Passwords (should be strong passwords and changed frequently)
Usernames PINs Can be used in conjunction with other access
systems for two-factor authentication Disadvantage: can be used by an unauthorized
individual
18Chapter 9 Understanding Computers, 11th Edition
Access Control Systems, Cont’d Types of access control systems, cont’d
Possessed object access systems—use physical objects that an individual has in his or her possession
Magnetic cards Smart cards Encoded badges USB security tokens Disadvantage: can be used by an
unauthorized individual
19Chapter 9 Understanding Computers, 11th Edition
Access Control Systems, Cont’d Types of access control systems, cont’d
Biometric access systems—use one unique physical characteristic of an individual
Fingerprint Hand geometry Face Iris Advantage: can only be used by the authorized
individual
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Access Control Systems, Cont’d Wireless network access considerations
In general, less secure than wired networks Network owners should:
Enable Wi-Fi security procedures (WEP is less secure than WPA)
Turn on encryption Not broadcast the network name Change the default network administrator
password
24Chapter 9 Understanding Computers, 11th Edition
Firewalls and Antivirus Software Firewall: security system that provides a protective
boundary between a computer or network and the outside world Work by closing down all external communications
port addresses Blocks access to the PC from outside hackers Blocks access to the Internet from programs on
the user’s PC unless authorized by the user Important for home PCs that have a direct Internet
connection as well as for businesses
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Firewalls and Antivirus Software, Cont’d
Antivirus software: used to detect and eliminate computer viruses and other types of malware Should be set up to run continuously to check
incoming e-mail messages, instant messages, and downloaded files
Should be set up to scan the entire PC regularly Needs to be updated regularly since new malware
is introduced at all times Best to have the program automatically download
new virus definitions on a regular basis Some programs also scan for other threats, such
as spyware
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Encryption and Other Security Tools Encryption: method of scrambling e-mail or files to
make them unreadable
Secure Web servers: use encryption to protect information transmitted via their Web pages Most common is SSL Look for a locked padlock on the status bar and
https:// in the URL Only transmit credit card numbers and other
sensitive data via a secure Web server
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Encryption and Other Security Tools, Cont’d
E-mail and file encryption: to protect e-mail messages and files while in transit Encrypted documents are unreadable until they
are decrypted Often implemented using a third-party encryption
program, such as Pretty Good Privacy (PGP) Most common types of encryption Usually uses keys (essentially passwords) Various strengths available; stronger encryption
uses larger keys and is more difficult to crack
32Chapter 9 Understanding Computers, 11th Edition
Encryption and Other Security Tools, Cont’d
Private key encryption: uses a single key Most often used to encrypt files on a PC If used to send files to others, the recipient needs to
be told the key Public key encryption: uses two keys
Public key: can be given to anyone; used to encrypt messages to be sent to that person
Private key: only known by the individual; used to decrypt messages sent that are encrypted with the individual’s public key
Key pairs can be obtained through a Certificate Authority
34Chapter 9 Understanding Computers, 11th Edition
Encryption and Other Security Tools, Cont’d
Virtual private networks (VPNs): path over the Internet that provides authorized users a secure means of accessing a private network Much less expensive than a private secure
network since uses the Internet Used to provide secure access to a company
system by individuals located outside the office
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Take Caution with Employees A significant number of security breaches (~50%) are
committed by insiders Taking caution with employees can help avoid security
problems Screen potential new hires carefully Watch for disgruntled employees and ex-
employees Develop policies and controls Ask business partners to review their security to
avoid attacks coming from someone located at that organization
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Online Theft, Fraud, and Other Dot Cons
Dot con: A fraud or scam carried out through the Internet
Data theft or information theft can be committed by Stealing an actual PC A hacker gaining unauthorized access Includes personal data, proprietary corporate
information, and money Identity theft: using someone else’s identity to
purchase goods or services, obtain new credit cards or bank loans, or illegally masquerade as that individual Expensive and time consuming to recover from
38Chapter 9 Understanding Computers, 11th Edition
Online Theft, Fraud, and Other Dot Cons, Cont’d
Online auction fraud: when an item purchased through an online auction is never delivered, or the item is not as specified by the seller
Internet offer scams: a wide range of scams offered through Web sites or unsolicited e-mails
Spoofing: making it appear that an e-mail or a Web site originates from somewhere other than where it really does
Phishing: use of spoofed e-mail messages to gain credit card numbers and other personal data; after victim clicks a link in the message, they transmit information to the thief
40Chapter 9 Understanding Computers, 11th Edition
Online Theft, Fraud, and Other Dot Cons, Cont’d
Spyware: program installed without the user’s knowledge that secretly collects information and sends it to an outside party via the Internet Can be installed with another program (particular
freeware programs) Can be installed by clicking a link in a phishing e-
mail message Can be installed by visiting a Web site Security risk if transmits personal data that can be
used in identity theft or other illegal activities Can also slow down a PC or make it malfunction
41Chapter 9 Understanding Computers, 11th Edition
Protecting Against Online Theft, Fraud, and Other Dot Cons
Protecting against identity theft Do not give out personal information (Social
Security number, mother’s maiden name, etc.) unless absolutely necessary
Never give out sensitive information over the phone or by e-mail
Shred documents containing sensitive data, credit card offers, etc.
Don’t place sensitive outgoing mail in your mailbox Watch your bills and credit report to detect identity
theft early
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Protecting Against Online Theft, Fraud, and Other Dot Cons, Cont’d
Protecting against other dot cons Use common sense Check online auction seller’s feedback before
bidding Pay for online purchases via a credit card so
transactions can be disputed if needed Never respond to e-mail request for updated credit
card information Never click a link in an unsolicited e-mail Keep your browser and operating system up to
date
44Chapter 9 Understanding Computers, 11th Edition
Protecting Against Online Theft, Fraud, and Other Dot Cons, Cont’d
Protecting against spyware Check Web
sites that list known spyware programs before downloading a program
Run antispyware programs regularly
45Chapter 9 Understanding Computers, 11th Edition
Protecting Against Online Theft, Fraud, and Other Dot Cons, Cont’d
Digital signature: unique digital code that can be attached to an e-mail message or document Can be used to verify the identity of the sender Can be used to guarantee the message or file has
not been changed Uses public key encryption
Document is signed with the sender’s private key; they key and the document create a unique digital signature
Signature is verified using the sender’s public key
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Protecting Against Online Theft, Fraud, and Other Dot Cons, Cont’d
Digital certificate: group of electronic data that can be used to verify the identity of a person or organization Obtained from a Certificate Authority Typically contains identity information about the
person or organization and a pair of keys to be used with encryption and digital signatures
Are also used with secure Web sites to guarantee that the site is secure and actually belongs to the stated individual or organization
48Chapter 9 Understanding Computers, 11th Edition
Personal Safety Issues Cyberstalking: repeated threats or harassing
behavior via e-mail or another Internet communications method Can include:
Sending harassing e-mail messages to the victim
Sending unwanted files to the victim Posting inappropriate messages about the
victim Signing the victim up for offensive materal Publicizing the victim’s contact information
49Chapter 9 Understanding Computers, 11th Edition
Personal Safety Issues Online pornography
Concern for parents and schools Difficult to stop due to constitutional rights Online pornography involving minors is illegal Link between online pornography and child
molestation Internet can make it easier to arrange dangerous
meetings between predators and children
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Protecting Against Cyberstalking and Other Personal Safety Concerns
Safety tips for adults Be cautious in chat rooms, discussion groups Use gender-neutral, nonprovocative names Do not reveal personal information Do not respond to insults or harassing comments
Safety tips for children Parents should monitor Internet activities Have children use a PC in a family room They should be told which activities are allowed Instruct them to tell a parent of a request for
personal information or a personal meeting
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Network and Internet Security Legislation
It is difficult for the legal system to keep pace with the rate at which technology changes
There are domestic and international jurisdictional issues
Computer crime legislation continues to be proposed and computer crimes are being prosecuted
Computer Fraud and Abuse Act is the main piece of legislation related to computer crimes
52Chapter 9 Understanding Computers, 11th Edition
Summary Why Be Concerned about Network and Internet Security? Unauthorized Access, Unauthorized Use, and Computer
Sabotage Protecting Against Unauthorized Access, Unauthorized
Use, and Computer Sabotage Online Theft, Fraud, and Other Dot Cons Protecting Against Online Theft, Fraud, and Other Dot
Cons Personal Safety Issues Protecting Against Cyberstalking and Other Personal
Safety Concerns Network and Internet Security Legislation