8212 DECT Handset - R100 Maintenance Manual€¦ · 2.2 Service Menu Parameter Definitions ... Enabling this feature turns off the amplifier. Handover ... 8212 DECT Handset Maintenance

8212 DECT Handset - R100

Maintenance Manual

8AL90334ENAAed01 April 2016

8212 DECT Handset Maintenance Manual

8AL90334ENAAed01 2 /17

CONTENTS

1. About This Document ........................................................................................................................................... 3

1.1 Audience .......................................................................................................................................................... 3

2. Handset - Service Menu Management ................................................................................................................. 4

2.1 Service Menu ................................................................................................................................................... 4

2.2 Service Menu Parameter Definitions ............................................................................................................... 4

3. Handset – Production test Management ........................................................................................................... 12

3.1 Production test Menu ..................................................................................................................................... 12

3.2 Production test menu Parameter Definitions ................................................................................................ 12


8AL90334ENAAed01 3 /17

1. About This Document This document describes the features available through the Service Menu, in the 8212 Dect Handset. We describe how to operate the handset without going into details of its operations features. Complete description of operations features is addressed in a separate document.

1.1 Audience

This maintenance manual is dedicated for people who are in charge of the support of the 8212 Dect handset, (Technicians, system administrators, field experts …).

This document is not dedicated for End User.


8AL90334ENAAed01 4 /17

2. Handset - Service Menu Management This section describes how to use the feature “Service Menu” available only to vendors and developers of the handset.

The document will also describe some options available in the Service Menu.

2.1 Service Menu

This menu is normally used to reveal features not used/seen by the end-user. By means of a special key sequence a special service menu can be accessed. This service menu enables some special features like Master reset, Site survey mode, Handset logs, Status, IPEI, Demo mode, Wideband and Test Tone.

To access the service menu, do as following step:

STEP 1 Click on Menu in idle mode > Type *7378423* (mnemonic: *SERVICE*) from the keypad to display the Service Menu.

2.2 Service Menu Parameter Definitions

The Service Menu is not for end users – only installers and suppliers.

Master Reset This feature allows the administrator to clear all settings to default, including registration and brings Handset to factory settings.

Valid inputs: Yes or No

Screen shots


8AL90334ENAAed01 5 /17

Reset user data This feature allows the administrator to clear the user settings, without clearing the registration. Same function as the Reset Settings in the settings menu. Valid inputs: Yes or No Screen shots:

Site Survey Mode

To enable Site Survey Mode, do as following step: STEP 1 On the Service Menu (or Debug mode) scroll down to the Site survey mode > Enable the Site survey mode to switch from Off to On.

Remark: on the screen, we can see a normal flicker effect

This sets the handset in a state to list all visible bases around it and/or chained to the same base station(s). Handsets in site survey mode can display up to 5 base stations with the strongest signal strength. In Site Survey Mode the handset MMI shows the RFP (including slave RFP) to which the handset is locked to and the corresponding signal strength (RSSI). Valid Inputs: On or Off

Legend for the new site survey:

Line1: Lock State | Frequency | Slot | Base RPN locked

Line2: RPN (for 5 base stations)

Line3: RSSI (for 5 base stations)

Line4: A field CRC error | X field CRC error | Z field CRC error | No Lock / Lock to: base number

Line5: Quality index | Slow/Rapid Measurements | Syn error field | Fading


8AL90334ENAAed01 6 /17

Parameter/Line Description

RPN The line contains the list of base stations identified by the handset as RPNs of the bases in respect to the signal strength values below. Up to 5 RPNs can be displayed.

-dBm

(Signal Strength)

This indicates the actual signal strength information (RSSI) to the base station the current handset is locked to and additional RFPs visible. RSSI unit is -dBm. The RSSI value increases the closer the base is to the handset.

If the base could not be detected, the RSSI value will decrease and after a while the entry will be deleted, if e.g. the dummy-bearer position has changed or the RFP is unreachable.

See "survey_doc_DECT_AGAPdm09011b0280086533.pdf" to explain additional lines of the site survey.

Note:

- Long press on * key: Slow/Rapid measurements

- Long press on # key: No Lock / Lock to base

Note:

This site survey mode is not appropriate for Dect installations due to lack of accuracy of quality index.

For Dect installations, please refer to “DECT and IP-DECT Engineering Rules and Site Survey Kit Manual (8AL_90874_USAAed01)”

HS Logs The HS log is a debugging feature that allows the user to retrieve low level interesting messages from the handset. The logs is divided into 4 submenus

1. Power

o Number of resets. o Number of new battery insertions

Screenshots


8AL90334ENAAed01 7 /17

2. Network (Not stored on in eeprom)

o Number of out-of-lock events, where the protocol has sent an “out of lock” indication to the application layer.

o Number of CC-REJECT-IND, when a CC connection fails to be established. o Number of successfully released calls, where CC-RELEASE-IND has been received

by the handset. o Number of LOCATE-REQ-REJ events:

System: Number of locate rejects which are actively coming from the PBX. Other: Number of locate rejects which are due to timeouts or failed mac

connections. o Number of base-to-base handovers

Screenshots

3. OS

o Highest usage of Heap memory. o Highest number of OS mails queued. o Error log o Assert log


8AL90334ENAAed01 8 /17

4. Clear counters

This function will clear all the counters in the sub menus: Power, network and OS. The log counters (number of resets, New battery, Out of lock, etc.) can also be cleared separately in each log menu.

The logs are described in the table below

HS Logs Description

Log error These are debug error logs retrieved from the PP log file. The last log retrieved is formatted into: Error: Log event error code. Valid value is 0000 to FFFF (in Hex). Line: Location within the software code which triggered this error. Valid value is 0000 to FFFF (in Hex). Address: Register bank and/address from which error occurred. Valid value is 00000000 to FFFFFFFF (in Hex.) Timestamp: Date and Time when the log error event occurred.

Log Assert This reports of the function/exception handler that runs after an erroneous state in handset operation. Next assert ID: Immediate exception handler ID to be run when a specific error occurs. Valid value is 00 to FF (in Hex). Assert address: Register bank and/address where an exception handler is executed as a result of the error which occurred. Valid value is 00000000 to FFFFFFFF (in Hex.)


8AL90334ENAAed01 9 /17

Status

This provides the present condition of the handset and the base station to which the handset is locked to.

Some of the information available in this mode is described in the table below (this information is updated during location request update from the DECT system).

Parameter Description

SW Version Software presently installed in the handset. Nomenclature: Version Date Stamp (for e.g.: 41.81 Branch: 0002 00.21 01-07-2010 00:00).

HW Version Current hardware module used in the handset, V9R2 where V9 is the PCB Version and R2 is the Schematic version D: 1.2 is the display driver used in the phone

DECT Band Operating frequency of system. DECT band includes US, EU, SA, N/A options.

MODIC Show the used MODIC, can be 8212 MODIC or alternate MODIC

PARI Show the PARI

PLI Show the PLI of the system

Battery Level Current handset battery energy level (in %).

IPEI: Unique identifier of the handset

RSSI: Current RSSI level of the handset

Power Level: Current power level of the handset

Frequency: Operating frequency area of the handset

Mode: This shows the current DECT mode the handset is configured to use. The mode is automatically detected based on the carrier channel and carrier offset and how it matches the actual carrier frequency. There are 3 modes: INT, OTHERS or Unknown

Free memory: Number of bytes currently not used by the handset

INT: This is either EU_DECT or MALAYSIA_DECT OTHERS: This is either US_DECT, SA_DECT, TAIWAN_DECT, CHINA_DECT, THAILAND_DECT

or BRAZIL_DECT Unknown: UNKNOWN_DECT_MODE

The different XX_DECT modes are:

China DECT is 10 frequencies from 1902.528 to 1918.080, normal output power.

SA DEC is 10 frequencies from 1911.168 to 1926.720, normal output power.

Taiwan DECT is 8 channels in the EU DECT, channel 2-9. Normal output power.

Thailand DECT is 3 channels on the frequencies 1902.528, 1904.256 and 1905.984 MHz. Normal output power.

Malaysia DECT is 5 channels in the EU DECT band, channel 5-9. Reduced output power, 20 dBm.

Brazil DECT is 5 channels on the frequencies 1911.168, 1912.896, 1914.624, 1916.352 and 1918.080 MHz. Normal output power.


8AL90334ENAAed01 10 /17

IPEI

The IPEI (International Portable Equipment Identity) is a unique identification of portable part (handset) and DECT Repeater. The IPEI is formatted and displayed in Hexadecimal, Decimal, and Octal formats

Demo mode

The demo mode disables the screen saver, so be aware of that when this mode is enabled battery consumption will increase, and will block handset switch off.

Wideband:

Not available on the 8212 Dect handset. Shall be left Off


8AL90334ENAAed01 11 /17

Test Tone on OK key

When this feature is enabled (On) a 1 kHz test tone can be put into the audio streaming, e.g. when a call has been established press the center key of the handset (where this feature is enabled) and the test tone is streamed through to the counterpart handset.

This feature only works if the handset is registered in GAP mode. In AGAP mode the handset will press on the OK key will enquiry a call.

Headset trace

When this feature is enabled (On) it is possible to do tracing using the headset connector. The reason for this is that when a headset is connected the amplifier is turned on, which will prevent the tracing part. Enabling this feature turns off the amplifier.

Handover Criteria

Change the handover criteria for the HS. In AGAP the handset receives information to set the handset in either “Normal” or “Noisy” mode, if one of these modes currently selected in the handset the value is updated to the new value. The “Enhanced” value cannot be overwritten by the PBX. Using this mode the system operator can overwrite any value sent to the handset by the PBX.


8AL90334ENAAed01 12 /17

3. Handset – Production test Management This section describes how to use the feature “Production test Menu” available only to vendors and developers of the handset.

3.1 Production test Menu

This menu is used by production to test that the hardware (Keypad, display etc) is working as expected. By means of a special key sequence a production test menu can be accessed.

To access the Production test menu, do the following step:

STEP 1 : Click on Menu in idle mode > Type *789* from the keypad to display the Production test Menu

Note: at the end of the test mode, it is recommended to power off the handset and to power on it again to restart properly the normal use.

3.2 Production test menu Parameter Definitions :

The Service Menu is not for end users – only installers and suppliers.

Test all

Will run all following tests automatically (except wideband test) and is only pause to get user feedback whether the Handset responds as expected.

Display test

Test if there are any pixel errors in the display. Will automatically switch between the different colours and await user feedback at the end.


8AL90334ENAAed01 13 /17

Keyboard test

Tests if all the keys are working as expected. The user is requested to press all the keys on the HS for this test to pass. When the key is working as expected the red square will become green.

LED test

The LED test consists of two parts. First the backlight on the display and the keypad tested and afterwards the (Red/yellow/green) LED is tested and finally the speaker key LED.


8AL90334ENAAed01 14 /17

Battery test

Tests if the Handset is inserted into the charger (cradle) or removed from the charger.

Audio test

The Audio test consists of several sub tests. In the following these will be described.

Earpiece tone test:

Tones in different frequencies will be generated in the earpiece.

The frequencies are: 350, 500, 700, 1000, 3000 and 6000 Hz


8AL90334ENAAed01 15 /17

Speaker tone test:

Tones in different frequencies will be generated in the speaker. The frequencies are: 350, 500, 700, 1000, 3000 and 6000 Hz

Headset tone test:

Tones in different frequencies will be generated in the headset, a headset should be inserted into the HS at this point in time. The frequencies are: 350, 500, 700, 1000, 3000 and 6000 Hz

Audio loopback test:

Test is the audio paths are working as expected. First the headset is test, then the speaker and finally the earpiece. The user is expected to generate some inputs in the microphone of the HS and verify that the input is outputted in the tested device.


8AL90334ENAAed01 16 /17

SW info:

Same

Dect Mode:

Same information as in the Service menu, section status. For detail, see the description in service menu section.

Prod Data:

Reads the

Provider test:

Reads the MMI provider and System provider EEprom fields and presents them to the user. Used to verify that the HS is configured to the right customer.

0x60 Alcatel GAP


8AL90334ENAAed01 17 /17

Test result

This show the result from the test all menu

Ex-factory default This feature allows the user to clear all settings to default, including registration and brings the HS to normal condition and initial state. Valid inputs: Yes or No

If yes then the following screen will be shown and after a few seconds the phone restarts and is back in Ex-factory mode

Note: There is no difference between default and master reset.

___

The information presented is subject to change without notice. ALE International assumes no responsibility for inaccuracies contained herein. Copyright© ALE International 2016.

8212 DECT Handset - R100 Maintenance Manual€¦ · 2.2 Service Menu Parameter Definitions ... Enabling this feature turns off the amplifier. Handover ... 8212 DECT Handset Maintenance

Documents