8 Feb 2006WPG Meeting1 WPG – PUG meeting 8 February 2006.

8 Feb 2006 WPG Meeting 1

WPG – PUG meeting

8 February 2006

8 Feb 2006 WPG Meeting 2

Employee Portal Concepts

• Implement OneSky Online Portal improvements in ORBITe– Single point of entry to online content and services

– Personalisation

– Customisation

– Channels

– Application integration

– Common and new look&feel based on CSS• Easy to adapt via Interwoven without MIS intervention

– Search engine

8 Feb 2006 WPG Meeting 3

Single Point Of Entry

• All internal websites can be accessed through the MyORBITe portal.

8 Feb 2006 WPG Meeting 4

Single Point Of Entry

• From an Architecture Point of view:

Text

Computer

http://myorbite.eurocontrol.int

Maastricht Website

CRCO Website

Other Local Websites

MyORBITE Portal Server

8 Feb 2006 WPG Meeting 5

Single Point Of Entry

Text

Computer

http://myorbite.eurocontrol.int

Maastricht Website

CRCO Website

Other Local Websites

MyORBITE Portal Server

Internet

• Connectivity from Internet:

8 Feb 2006 WPG Meeting 6

Personalisation

• End-User can login to the MyORBITe portal

• Personal Favorites list

• A personalised list of Online Services will be shown to the users

8 Feb 2006 WPG Meeting 7

Customisation

• Add your favourite websites to the “favourites channel”

• Customise Online Services, remove and configure services, …

• Customise News, Event channels (edit, add content, choose options, ....)

• In the future, more customisation of the MyORBITe desktop will be provided.

8 Feb 2006 WPG Meeting 8

Channels

• Different content sources

• Personalised• Dynamically

generated• Customisable by

the user• Minimise,

Maximise, edit, add content, …

1

2

3

4

5

6

7

8

9

8 Feb 2006 WPG Meeting 9

Application Integration

• Online Services will be available in MyORBITe• All internal web based applications should become

available in the MyORBITe Online Services• Major benefit in roll-out of new applications for the

whole agency

8 Feb 2006 WPG Meeting 10

Employee Portal Architecture

• Use same infrastructure for MyORBITe and the OneSky Online Portal

• High-Availability infrastructure• Increased Service Level

8 Feb 2006 WPG Meeting 11

Architecture

http://myorbite.eurocontrol.int

Portal Server 1

Portal Server 2

http://myorbite.eurocontrol.int

Portal Server 1

Portal Server 2

MyORBITeWEBSERVER

MyORBITeWEBSERVER

OneSky OnlineWEBSERVER

OneSky OnlineWEBSERVER

8 Feb 2006 WPG Meeting 12

Architecture

http://myorbite.eurocontrol.int

Portal Server 1

Portal Server 2

MyORBITeWEBSERVER

MyORBITeWEBSERVER

OneSky OnlineWEBSERVER

OneSky OnlineWEBSERVER

LOADBALANCER 1

LOADBALANCER 2

8 Feb 2006 WPG Meeting 13

New Technology used: RSS feeds

8 Feb 2006 WPG Meeting 14

RSS

• RSS is a format for syndicating news and the content of news-like sites.

• All possible content could eventually be put in RSS• Any RSS-aware program (often called news-

aggregators) can check the feed.• RSS is a standard way to describe news messages

and content.

8 Feb 2006 WPG Meeting 15

RSS Advantages

• Major advantage is that RSS defines a standard format for content (e.g. title, summary, content, date, link, …)

• RSS separates content from layout, i.e. since the fields and layout can be separated, the content can be displayed in different ways.

• A lot of RSS readers are available (plugins into standard browsers, standalone readers, portlets, …)

• Content can be displayed in a flexible way, e.g. resizing is done automatically by the readers.

8 Feb 2006 WPG Meeting 16

RSS Opportunities for EUROCONTROL

• Look and feel is not relevant for reading content from the RSS feed (federate content).

• Look and feel can be modified by the users• RSS feeds from other suppliers can be aggregated

(external suppliers, internal, …)• EUROCONTROL could provide a newsfeed to other

companies, who include the news message on their own website

• … plenty of future use and opportunities…

8 Feb 2006 WPG Meeting 17

RSS issues

• 7 different RSS formats, of which about 3 are commonly used. We use the most “standard” and independent (IETF) one, (atom).

• Not all RSS readers support all formats.• Although RSS can contain nearly anything in the “content”

attribute, the standard attributes are limited (title, date, summary, content, link, …)

• Content should be kept simple, without HTML formatting.• The atom feed works as a standalone content feed, i.e. no

relative references can be included (self-contained).• Only a limited number of fields can be mapped (from

Interwoven) to RSS attributes…

8 Feb 2006 WPG Meeting 18

RSS Examples

8 Feb 2006 WPG Meeting 19

RSS work done…

• Update Interwoven Templates to generate Atom (RSS) format as well as HTML

• Define fields from Interwoven to be included in Atom (only date, title, abstract, link should be required)

• Modified templates (news, events, press release, should be live end of next week.)

• Example of the EUROCONTROL Press Release• http://extraweb-test.eurocontrol.int/corporate/public/x

mlfeeds/press.xml

8 Feb 2006 WPG Meeting 20

Latest News – Channel Buttons

8 Feb 2006 WPG Meeting 21

Configuration of the RSS channels

• Dynamic configuration, maintained in Interwoven• Configuration of the RSS feeds is done by OCCS

– Name of the Feed

– Link to the RSS file

– Mandatory feed or not

– Different possible configuration when logged in or not

• All Interwoven news, press and event templates will generate automatically an RSS feed

• Last / future 50 items are included in the feed• http://extraweb-test.eurocontrol.int/corporate/public/xmlfeeds/ne

ws.xml

8 Feb 2006 WPG Meeting 22

Configuration of the RSS channels

• Channels are configured following agreement with OCCS

• Number of “items” to be displayed• RSS feed as input and Style Sheet for displaying the

content• Some of the configuration can in the future be

provided to the end-user…

8 Feb 2006 WPG Meeting 23

Demo of MyORBITe

• http://orbite-test.eurocontrol.int• To be fixed:

– Problem when not logged-in– Logout button– Limited number of users are created– Latest news, events – needs to be updated with live data– Search

8 Feb 2006 WPG Meeting 24

Template Modifications

• Current fields in templates (news, events)– Display in list– Display on Homepage

• New Combined Option (pull down menu)• Full Agency Interest + Display On homepage + Display in List +

Embedded

• Display On homepage + Display in List + Embedded

• Display in List + Embedded

• Embedded

8 Feb 2006 WPG Meeting 25

Planning

• Tue 21 February: start of user testing• Tue 28 February: end of user testing• Tue 14 March: MyORBITe live

8 Feb 2006 WPG Meeting 26

MediaBin

8 Feb 2006 WPG Meeting 27

Requirements

• EATM requested the use of Presentation Manager (tool used at IANS) for managing PPT slides

• Interwoven MediaBin has an add-on, Presentation Workbench, for PPT management and is used across the Agency as the Digital Asset Management solution

• Presentation WorkBench allows users to assemble custom PowerPoint presentations from multiple PowerPoint files stored in MediaBin.

8 Feb 2006 WPG Meeting 28

8 Feb 2006 WPG Meeting 29

Status

• Installation of MediaBin latest version + presentation workbench in a test environment

• Training for MIS / OCCS to be planned• EATM Pilot User training to be planned (done by

Interwoven)• Target evaluation report: June 2006• Integration of the new Mediabin version is planned

during the IW upgrade

8 Feb 2006 WPG Meeting 30

Statistics

• Different statistics available:– Availability and Performance Statistics

• Currently being configured and tuned• Tests from 3 different locations on the Internet• Specialised Service Provider (Mercury)

– Usage Statistics• Number of unique users per day, month, …• Internal vs Stakeholders• Time of login (office hours, weekend, …)• Successful logins vs. failed• Type of login (userid/pw, SecurID)

– NetTracker