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The healthcare landscape is changing with the times— can your existing processes support the new normal? Download the full eBook for more tips & best practices
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7 Strategies to Transform Your Revenue Cycle

Jan 22, 2017

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Healthcare

Availity
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Page 1: 7 Strategies to Transform Your Revenue Cycle

The healthcare landscape is changing with the times—can your existing processes support the new normal?

Download the full eBook for more tips & best practices

Page 2: 7 Strategies to Transform Your Revenue Cycle

You know the old saying about change, right?

It’s the only constant in life.

Page 3: 7 Strategies to Transform Your Revenue Cycle

Healthcare has been going through a lot of change over the last several years

The passage of the Affordable Care Act

The development of health care exchanges

The transition to value-based payment models

The rise of consumerism

7 STRATEGIES TO TRANSFORM YOUR REVENUE CYCLE

Page 4: 7 Strategies to Transform Your Revenue Cycle

When change happens this quickly, you need to ask…

Does the way I manage my revenue cycle reflect where the industry is moving? Or where it once was?

Page 5: 7 Strategies to Transform Your Revenue Cycle

Our eBook, 7 Strategies to Transform Your Revenue Cycle, offers ideas on what you can do to manage a changing healthcare environment. Download it now

7 STRATEGIES TO TRANSFORM YOUR REVENUE CYCLE

Page 6: 7 Strategies to Transform Your Revenue Cycle

ONE Track Yield as a Metric Tracking yield provides an indicator of how your revenue cycle processes are contributing to the overall financial performance of your organization.

Page 7: 7 Strategies to Transform Your Revenue Cycle

TWO Understand and Address Denials Preventing denials requires a dedicated effort. Start by focusing on:

•  Where the denial originated •  Why it was denied •  How you will address it

Page 9: 7 Strategies to Transform Your Revenue Cycle

THREE

Streamline and improve the patient access processes, including:

•  Admission and registration •  Eligibility and benefits •  Pre-authorization •  Point-of-service collections

7 STRATEGIES TO TRANSFORM YOUR REVENUE CYCLE

Focus on Upfront Processes

Page 10: 7 Strategies to Transform Your Revenue Cycle

FOUR Make sure your infrastructure supports:

•  Automated back-end functionality •  Access to real-time data •  Mobile and digital technology

Integrate and Automate Systems

Page 12: 7 Strategies to Transform Your Revenue Cycle

FIVE Engage and Educate Patients Helping patients understand what they owe and why can streamline collections.

7 STRATEGIES TO TRANSFORM YOUR REVENUE CYCLE

Just 14% of survey respondents accurately understood the concepts of deductible, co-pay, co-insurance and out-of-pocket maximum.

Page 13: 7 Strategies to Transform Your Revenue Cycle

SIX Collect More Upfront Implement programs that make it easier for your staff to collect from patients at the point of service.

Page 14: 7 Strategies to Transform Your Revenue Cycle

SEVEN Commit to Ongoing Staff Training

Launching a new program? Or process? Or technology? Make sure your staff has the skills necessary to successfully handle required tasks.

Page 15: 7 Strategies to Transform Your Revenue Cycle

Download 7 Strategies to Transform Your Revenue Cycle And change the way you think about healthcare.

© 2016 Availity, LLC