7 steps to smarter backup Speaker Title Date. Disaster-proof your business. Cut costly downtime.

7 steps tosmarter backup

SpeakerTitleDate

Disaster-proof your business.

Cut costly downtime.

4.6M instances of data loss,every year.

18.5 hours to recover on average.Downtime costs $5,600 each minute.1. US TechWench All Things Tech

2. Gartner Data Center Conference3. Ponemon Institute

Can you fully restore critical systems with current strategies and technology?

72%

28%Less than confidentVery confident

Forrester Research 2014

ONLY

1 out of 5 recoveries FAIL.

ESG; “The Modernization of Data Protection”, 2013

Step 1

Know your risks

Top causes of downtime are mundane events, not disasters

Base: 94 global disaster recovery decision-makers and influencers (does not include “don’t know” responses; multiple responses accepted) Source: Forrester/Disaster Recovery Journal November 2013 Global Disaster Recovery Preparedness Online Survey

Power f

ailure

IT hard

ware fa

ilure

Network

failu

re

IT softw

are fa

ilure

Hurrica

neFlo

od

Winte

r sto

rm Fire

Earthquake

Human erro

r

Securit

y malic

ious outsi

der

Malicious i

nsider

Chemica

l spill

Terro

rism

Other

Operational failures Natural disasters Human-caused events

43%

31%

16% 15%12%

10% 9%4%

1%

13%

3% 1% 1% 1%5%

Perform a risk assessment. Inventory your assets

Assess your threats

Analyze the impact of each incident

Step 2

Know your data

Static

Does not change over time

Not all data is the same. Busines

s vitalIs vital to the daily operations of the business

Mission criticalIf lost or unavailable – even for short periods of time – damage will occur

Define your application criticality.

Speak to your business stakeholders

Group your applications and data

Simplify, 3 to 5 groupings are enough

Location Server/VM OS and hypervisor Application IP address Disk allocated Disk used Dependencies

SFO-1

Orcl-001 RHEL 5.x Oracle 11g 10.10.10.1 5 TB 1 TB

Exch-001 Win 2012 r2Exchange 2013 (DAG1) 10.10.10.2 20 TB 7 TB Exch-002

Exch-002 Win 2012 r2Exchange 2013 (DAG2) 10.10.10.3 20 TB 7 TB Exch-001

MOSS-001 Win 2012 r2 SharePoint 2010 10.10.10.4 10 TB 8 TBSQL-01, SQL-02

SQL-001 Win 2012 r2 SQL Server 2008 10.10.10.5 5 TB 3 TB SQL-002 Win 2012 r2 SQL Server 2008 10.10.10.6 5 TB 2 TB SQL-003 Win 2012 r2 SQL Server 2008 10.10.10.7 5 TB 2 TB SQL-004 Win 2012 r2 SQL Server 2008 10.10.10.8 5 TB 2 TB AD-001 Win 2012 r2 AD Domain Controller 10.10.10.9 3 TB 1 TB

Location Assets Threat (internal and external) Probability Impact

SFO-01 Orcl-001, Exch-001, SQL-001, SQL-002,SQL-003, SQL-004, SQL-005, FLS-001

Natural disaster - Earthquake Low HighNetwork failure Medium MediumPower failure High High

Class Description

Low impact All data and systems that are needed to achieve the business’ strategic objectives, but does not need to be immediately restored for the business to continue to operate.

Moderate impact All data and systems that are important to the achieving business objectives. The business can operate but in a diminished state.

High impact All data and systems that are critical to the business operations. Business comes to halt without the associated services.

Examples of an inventory, risk assessment, and classification.

Step 3

Know your goals

Set objectives for each data set.

How much downtime can you tolerate?

How much data can you afford to lose?

How long do you need to retain data?

Source: Cloud and Virtual Data Storage Networking (CRC)

TIMELINE

Data RPO

Disaster

Occurs

O.S. RTO

Application RTO

Operating System

Application DataDataLoss

Disaster

Operating System Recovered

Recovered Data Available

RESTORE, RECOVER,RESTART

Application Downtime

RETENTIONS

More FewerFrequency of Retentions

Hourly

Daily

Weekly

Monthly

Main

BC Site

DR Near Line

DR OfflineRete

nti

on

Tim

e

Map your recovery process.

Step 4

Know your tools

Review your capabilities. File and folder-based backups

Image-based snapshots

Deduplication and replication

Single item recovery and virtual standby

Snapshots

Replication

Local backup

Offsite/cloud

Primary Site

Asynchronous Replication Tiered/Slow

Disk

Secondary Site

Backup Replica

BackupCopies

Cloud

Backup Replication

Tiered Disk

Selective Data-set

Off-siteTape

Sta

nd

by

Vir

tua

l

Data Analytics

Build a defense-in-depth.

Access

Near

Real-

tim

e

Step 5

Build an off-site plan

Second sites: Cold, warm, or hot?

Is off-site tape storage enough?

Failover and load-balancing

Duplicate the primary, or scale down?

Cloud, DRaaS and virtual standby options

Data readiness, is not just retention.

Identical Hardwar

e

Cloud

Bare Metal

Restore

Dissimilar

Hardware

VirtualStandby

Backup

Server

Physical Server Virtual Machine SAN/NAS

Step 6

Document your plan

Get buy-in and win confidence.

Involve stakeholders across the business

Clearly outline IT SLAs in case of failure

Detail what to do before you need to

A plan is nothing. Planning is everything.

Step 7

Challenge your plan

Class Description Frequency

Walk-thru exercise Review the layout on contents of your DR plan As often as necessary to familiarize response teams and individuals with a documented plan or changes to a plan

Tabletop exercise Using a scenario, discuss the response and recovery activities of a documented plan

At least 4 times per year, or any time a change is made to the business or IT operating environment.

Component exercise

Physically exercise a component of a DR plan (e.g. testing automated communications services or work-from-home capabilities together with IT or partner capabilities)

At least twice per year or when a change is made to the business or IT operating environment

Full-scale simulationUsing a scenario, carry out the response and recovery activities of a DR plan the entire organization

At least once or twice per year or when a change is made to the business or IT operating environment

Classification Application Server/VM RTO RPOLow impact Filesystem FLS-001 24 hrs 24 hrsModerate impact SharePoint, Active Directory MOSS-001, AD-001, SQL-001, SQL-002 12 hrs 12 hrsHigh impact Exchange, Oracle Exch-001, Orcl-001 1 hr 10 min

Test your defenses in layers.

Your plan is alive. Test, test, and test again

Automate testing to add coverage

Build backup into the IT planning cycle

Stay protected.

Questions?

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