7 Myths of Outsourcing - Debunked

7 MYTHS OF OUTSOURCING:

MYTH # 1 Companies only outsource to reduce costs

100% of satisfied customers

stay for increased capability

& capacity.

MYTH # 2 A job outsourced is a job lost

Actually, Outsourcing makes

way for companies to afford

opening up more specialized

jobs locally.

MYTH # 3 Language will be a hurdle

With locations like the

Philippines that has a high

English proficiency rate,

language skills are a

selling-point rather

than a problem.

MYTH # 4 It might save us money, but it will compromise quality

Outsourcing enhances the

quality of customer service

through specialization.

MYTH # 5 We will spend too much time training the outsourcer’s agents

BPOs have mastered the art of

training and onboarding staff,

so you don’t have to worry

about this anymore.

MYTH # I will have no control over an outsourcer

The quality and consistency of

your operations are ensured by

setting KPIs, metrics,

monitoring and more.

6

MYTH # We will have to pay very high setup fees

The rise of cloud technology

solutions and a more flexible

workforce means setting up a

team is now more affordable

than ever.

7

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Eastvantage Outsourcing Solutions inc. Eastvantage is a provider of bespoke, personalised outsourced solutions to SMEs in the areas of Business Support, Technology and e-Marketing. Operating from the heart of Southeast Asia in Manila, Philippines, We employ over 200 employees and growing with a footprint in over 20 cities across the globe, servicing clients from a diverse array of industries including banking, energy, advertising, food and beverage, retail and e-commerce. Learn more about our services, company culture and our people through www.eastvantage.com.