6430A 12 Monitoring

Planning and Administering Windows

Server® 2008 Servers

Module 12: Monitoring Windows Server 2008 Servers

• Planning Monitoring Tasks

• Calculating a Server Baseline

• Measuring Performance Objects

• Selecting Appropriate Monitoring Tools

• Planning Notification Methods

Lesson: Planning Monitoring Tasks

• Reasons for Monitoring

• Monitoring Methods

• Planning for Event Monitoring

Reasons for Monitoring

• Health of the IT infrastructure:

Normal activity

Abnormal activity

• Service-level agreement monitoring

• Planning for future requirements:

Capacity

Reallocation

• Identifying issues:

Reactive

Proactive

• Health of the IT infrastructure:

Normal activity

Abnormal activity

• Service-level agreement monitoring

• Planning for future requirements:

Capacity

Reallocation

• Identifying issues:

Reactive

Proactive

Monitoring Methods

• Historical:

Event Viewer

Retained performance logs

• Historical:

Event Viewer

Retained performance logs

• Real time:

Performance monitoring

Service-level agreements

• Real time:

Performance monitoring

Service-level agreements

• Tools:

Reliability and Performance Monitor

Windows System Resource Manager

System Center Operations Manager

Third-party

• Tools:

Reliability and Performance Monitor

Windows System Resource Manager

System Center Operations Manager

Third-party

Planning for Event Monitoring

• Cost: Money Time

• Cost: Money Time

• Personnel: Reduction Efficient

• Personnel: Reduction Efficient

• Respond to events: Reactive Proactive

Lesson: Calculating a Server Baseline

• Key Hardware Components to Monitor

• Common Performance Metrics

• Analyzing Performance Trends

• Planning for Future Capacity Requirements

Key Hardware Components to Monitor

ProcessorProcessor

DiskDisk

MemoryMemory

NetworkNetwork

Common Performance Metrics

• Cache• Memory• Objects• Paging file• Physical disk• Process• Processor• Server• System• Thread

• Cache• Memory• Objects• Paging file• Physical disk• Process• Processor• Server• System• Thread

Analyzing Performance Trends

Historical analysisHistorical analysis

Future business requirementsFuture business requirements

IT consolidation planningIT consolidation planning

Planning for Future Capacity Requirements

New servicesNew services

• Upgrades

• Operating system updates

• Upgrades

• Operating system updates

Number of usersNumber of users

Lesson: Measuring Performance Objects

• Identifying Server Role Performance Metrics

• Identifying Key Performance Counters

Identifying Server Role Performance Metrics

Server role Performance objects

Active Directory directory service

• NTDS

DNS server • DNS

IIS• TCP

• IIS Global

File server• Memory

• Logical Disk

Identifying Key Performance Counters

• Time value counters: Real-time values Average over last second Number per second

• Time value counters: Real-time values Average over last second Number per second

• Maximum

• Minimum

• Average value

• Total since last restart

• Maximum

• Minimum

• Average value

• Total since last restart

Lesson: Selecting Appropriate Monitoring Tools

• Windows Server 2008 Monitoring Tools

• Reliability and Performance Monitor

• Windows Performance Monitor

• Third-Party Monitoring Tools

Windows Server 2008 Monitoring Tools

Built-in tools for monitoring systems:Built-in tools for monitoring systems:

• Event Viewer

• Task Manager

• Collecting and analyzing log files

• Scripting

• Event Viewer

• Task Manager

• Collecting and analyzing log files

• Scripting

Additional tool for monitoring systems:Additional tool for monitoring systems:

• System Center Operations Manager• System Center Operations Manager

Reliability and Performance Monitor

Windows Performance Monitor

Third-Party Monitoring Tools

ApplicationsApplications

HardwareHardware

System Center Operations Manager integrationSystem Center Operations Manager integration

Lesson: Planning Notification Methods

• Identifying Business Requirements

• Suitable Notification Methods

• Establishing an Escalation Path

Identifying Business Requirements

Economic cost of service failureEconomic cost of service failure

Service-level agreement response timesService-level agreement response times

Staff availabilityStaff availability

Notify support staff by using:Notify support staff by using:

• E-mail

• Pager

• SMS text message

• Telephone

• Scripted notification

• E-mail

• Pager

• SMS text message

• Telephone

• Scripted notification

Suitable Notification Methods

Establishing an Escalation Path

Role Purpose

Audit trail

• Identify people

• Traceable history

• Maintained for an agreed amount of time

Time to escalation

• How much time should pass before escalation to a higher level?

• Can issues progress to a higher level immediately?

Allocation to group or individual

• Who receives an issue first?

• How are issues allocated?

Levels of escalation• In-house

• External

Lab: Identifying Windows Server 2008 Monitoring Requirements

• Exercise 1: Evaluating Performance Metrics

• Exercise 2: Monitoring Performance Metrics

• Exercise 3: Configuring Data Collector Sets

• Exercise 4: Evaluating Trends

• Exercise 5: Monitoring Extension Exercise

Logon information

Virtual machine6430A-NYC-DC1-12

6430A-NYC-SVR1-12

User name Woodgrovebank\Administrator

Password Pa$$w0rd

Estimated time: 90 minutes

Module Review and Takeaways

• Review Questions

• Real-World Issues and Scenarios

• Best Practices Related to Windows Server 2008 Performance Monitoring