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As easy as that.
Peak
performancein operation.
1 2 3 4 5 Ensuring productivity
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1 2Developing ideas
Are you looking to build the best machinepossible and already have some initial ideas?Then get these down on paper together withus, starting with small innovative details andstretching all the way to completely newmachines. Working together, we will developan intelligent and sustainable concept
that is perfectly aligned with your specificrequirements.
Drafting concepts
We see welcome challenges in your machinetasks, supporting you with our comprehensiveexpertise and providing valuable impetus foryour innovations. We take a holistic view ofthe individual motion and control functionshere and draw up consistent, end-to-end driveand automation solutions for you keeping
everything as easy as possible and as extensiveas necessary.
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543
Lenze makes
many thingseasy for you.With our motivated and committed approach, wework together with you to create the best possiblesolution and set your ideas in motion regardless
of whether you are looking to optimise an existingmachine or develop a new one. We always strive tomake things easy and seek perfection therein. Thisis anchored in our thinking, in our services and inevery detail of our products. It's as easy as that!
Ensuring productivity
Productivity, reliability and new performancepeakson a daily basis these are our key successfactors for your machine. After delivery, weoffer you cleverly devised service concepts toensure continued safe operation. The primaryfocus here is on technical support, based on theexcellent application expertise of our highly-
skilled and knowledgeable after-sales team.
Manufacturing machines
Functional diversity in perfect harmony: as oneof the few full-range providers in the market, wecan provide you with precisely those productsthat you actually need for any machine task nomore and no less. Our L-force product portfolio,a consistent platform for implementing drive andautomation tasks, is invaluable in this regard.
Implementing solutions
Our easy formula for satisfied customers is toestablish an active partnership with fast decisionmaking processes and an individually tailoredoffer. We have been using this easy principleto meet the ever more specialised customerrequirements in the field of machine buildingfor many years.
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4
A global
servicetailored
to you.
Preve
ntion
Optim
isatio
nInspection
Emergencyservice
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Everything synchronised.
No matter when and where you areimplementing your projects, you canalways rely on the highest qualitystandards when choosing us as your
partner. This starts with our full range ofservices and stretches far beyond ourextensive product portfolio. You benefitfrom fast delivery times, exceptionalproduct quality and impeccable on-siteservice based entirely on your ownspecific requirements.
This is all made possible by our 60 salesand service locations throughout the
world. We also guarantee after-salessupport with fast spare parts provisionand effective service coordination fromour experienced service engineers.Everything we do is synchronised for
your machine.
We take care of everything.
We take a holistic view of your machineand offer you intelligent servicesolutions to help secure your long-termoperations. Our service modules have
been specifically set up to guaranteethe reliability of your machine andincrease its performance. And shouldanything unforeseen ever occur, we willmake sure your machine is back up andrunning again quickly.
From inspections and preventivemaintenance, through optimisation, allthe way up to our emergency service
you are free to use any of our servicesindividually or as a tailored processchain. Over the next few pages you canlearn about our innovative, tailoredafter-sales service. You can expectmore when working with us.
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What isthe current
status?Lenze Inspection
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You know your machine extremely well.
But together we can get to know it evenbetter and pave the way to optimisation.For example, we can detect energy savingpotential, weak points or risks and thenaccess valuable reserves of power.Whatever steps you decide to take, yourmachine is in the best hands when youwork with us.
On our test bench:
Inspection of the electronic andelectromechanical drive and controlelements, taking special account of keycomponents that are critical to functions
Checking the drive dimensioning and itsenergy efficiency
Taking inventory of the existing machine
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Our comprehensive preventive serviceis the ideal way to keep any potentialrisks to your machine as low as possible.We support you in increasing machineavailability and minimising both reactiontimes and standstill times in the eventof faults. This saves you valuable timeand is easy on your nerves.
Foresighted even after the event:
Optimisation of spare parts inventories forkey components
Drafting of inspection and maintenanceplans
Development of emergency plans Risk analysis on the basis of an FMEA Maintenance and preventive replacement
of key components
Preparedfor theunexpected.Lenze Prevention
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We ensure that your systems areworking perfectly, while also highlightingintelligent optimisation options. Thiscan involve reducing your energy costs,shortening your set-up times forproduction changeovers or securingimproved power utilisation. We takecare of everything.
Key services we provide:
Improved open and closed loop controlparameters
Optimisation of the power supply Trial operations under test and production
conditions Integration test in connection with other
system components Requirements-based on-site training
for machine operators
Makinggood
thingseven
better.Lenze Optimisation
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Perfectlyequipped
to handleany
challenge.
You can also rely on us in the event ofan emergency. We engage in extensivepreparations for potential problems.Should something unforeseen everhappen, we will then make sure yoursystems are back up and running quicklyand also perform an in-depth erroranalysis. When you work with us, it iseasy to keep your projects on track.
Always there when you need us:
Worldwide expert helpline open 24 hours aday, 365 days a year in over 30 countries
Team of experts for Germany: 20 servicetechnicians and engineers
24-hour delivery service for all Lenze products Urgent fitting/repair service management
of logistics and direct courier processing Breakdown management and on-site fault
analysis: 8D cause analysis Identification and elimination of weak points
Lenze Emergency service
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Worldwide experthelpline:
008000 24hours (008000 24 46877)
Expert helplinein Germany:Tel: +49 (0)51 54/82-11 11
Fax: +49 (0)51 54/82-11 12
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