ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES ORGANIZATIONAL STUDY SRI LAKSHMI NARAYANA ENGINEERING INDUSTRIES Submitted in partial fulfillment for the award of the degree of Master of Business Administration Of Mahatma Gandhi University By GINO GEORGE (Reg.No………..) Under the Guidance of MR. KPC NAIR Sree Narayana Guru Institute of Science & Technology 1
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
ORGANIZATIONAL STUDY
SRI LAKSHMI NARAYANA ENGINEERING INDUSTRIES
Submitted in partial fulfillment for the award of the degree of
Master of Business Administration
Of
Mahatma Gandhi University
By
GINO GEORGE
(Reg.No………..)
Under the Guidance of
MR. KPC NAIR
Sree Narayana Guru Institute of Science & Technology
North Paravur (2009-11)
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
CONTENTS
1. INTRODUCTION
2. INDUSTRY PROFILE
3. COMPANY PROFILE
4. OBJECTIVES AND METHODOLOGY
5. ORGANIZATIONAL CHART AND DEPARTMENTATION
6. MANUFACTURING PROCESS
7. SWOT ANALYSIS
8. FINDING AND SUGGESTIONS
9. CONCLUSION
10. REFERENCE
11. BIBLIOGRAPHY
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
CHAPTER -1
INTRODUCTION
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
INTRODUCTION
Fabrication, when used as an industrial term, applies to the building of machines, structures and
other equipment, by cutting, shaping and assembling components made from raw materials.
Small businesses that specialize in metal are called fab shop.
Fabrication comprises or overlaps with various metalworking specialties:
Fabrication shops and machine shops have overlapping capabilities, but fabrication shops
generally concentrate on the metal preparation aspects (such as sawing tubing to length or
bending sheet metal or plate), welding, and assembly, whereas machine shops are more
concerned with the machining of parts on machine tools. Firms that encompass both are
also common.
Blacksmithing has always involved fabrication, although it was not always called by that
name.
The products produced by welders, which are often referred to as weldments, are an
example of fabrication.
Boilermakers originally specialized in boilers, leading to their trade's name, but the term
as used today has a broader meaning.
Similarly, millwrights originally specialized in setting up grain mills and saw mills, but
today they may be called upon for a broad range of fabrication work.
Ironworkers, also known as steel erectors, also engage in fabrication. Often the
fabrications for structural work begin as prefabricated segments in a fab shop, then are
moved to the site by truck, rail, or barge, and finally are installed by erectors.
Metal fabrication
Metal fabrication is a value added process that involves the construction of machines and
structures from various raw materials. A fab shop will bid on a job, usually based on the
engineering drawings, and if awarded the contract will build the product.
Fabrication shops are employed by contractors, OEM's and VAR's. Typical projects
include; loose parts, structural frames for buildings and heavy equipment, and hand
railings and stairs for buildings.
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
Engineering
The fabricator may employ or contract out steel detailers to prepare shop drawings, if not
provided by the customer, which the fabricating shop will use for manufacturing.
Manufacturing engineers will program CNC machines as needed.
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
CHAPTER -2
INDUSTRY PROFILE
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
INDUSTRIAL PROFILE
Metalworking is the process of working with metals to create individual parts, assemblies, or
large scale structures. The term covers a wide range of work from large ships and bridges to
precise engine parts and delicate jewellery. It therefore includes a correspondingly wide range of
skills, processes, and tools.
Metalworking is a science, art, hobby, industry and trade. Its historical roots span cultures,
civilizations, and millennia. Metalworking has evolved from the discovery of smelting various
ores, producing malleable and ductile metal useful for tools and adornments. Modern
metalworking processes, though diverse and specialized, can be categorized as forming, cutting
or joining processes. Today's machine shop includes a number of machine tools capable of
creating a precise, useful work piece.
Prehistory
Metalworking predates history. No one knows with any certainty where or when metalworking
began. The earliest technologies were impermanent to say the least and were unlikely to leave
any evidence for long. The advance that brought metal into focus was the connection of fire and
metals. Who accomplished this is as unknown as the when and where, but the Egyptians are
thought to have been one of the first civilizations to work gold.
Not all metal required fire to obtain it or work it. Isaac Asimov speculated that gold was the "first
metal. His reasoning is that gold by its chemistry is found in nature as nuggets of pure gold. In
other words, gold, as rare as it is, is always found in nature as the metal that it is. There are a few
other metals that sometimes occur natively, and as a result of meteors. Almost all other metals
are found in ores, a mineral bearing rock, that requires heat or some other process to liberate the
metal. Another feature of gold is that it is workable as it is found, meaning that no technology
beyond eyes to find a nugget and a hammer and an anvil to work the metal is needed. Stone
hammer and stone anvil will suffice for technology. This is the result of gold's properties of
malleability and ductility. The earliest tools were stone, bone, wood, and sinew. They sufficed to
ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
At some unknown point the connection between heat and the liberation of metals from rock
became clear, rocks rich in copper, tin, and lead came into demand. These ores were mined
wherever they were recognized. Remnants of such ancient mines have been found all over what
is today the Middle East. Metalworking was being carried out by the South Asian inhabitants of
Mehrgarh between 7000–3300 BCE. The end of the beginning of metalworking occurs sometime
around 6000 BCE when copper smelting became common in the Middle East.
History
By the historical periods of the Pharaohs in Egypt, the Vedic Kings in India, the Tribes of Israel,
and the Mayan Civilization in North America, among other ancient populations, precious metals
began to have value attached to them. In some cases rules for ownership, distribution, and trade
were created, enforced, and agreed upon by the respective peoples. By the above periods
metalworkers were very skilled at creating objects of adornment, religious artifacts, and trade
instruments of precious metals (non-ferrous), as well as weaponry usually of ferrous metals
and/or alloys. These skills were finely honed and well executed. The techniques were practiced
by artisans, blacksmiths, atharvavedic practitioners, alchemists, and other categories of
metalworkers around the globe. For example, the ancient technique of granulation is found
around the world in numerous ancient cultures before the historic record shows people traveled
seas or overland to far regions of the earth to share this process that still being used by metal
smiths today.
As time progressed metal objects became more common, and ever more complex. The need to
further acquire and work metals grew in importance. Skills related to extracting metal ores from
the earth began to evolve, and metal smiths became more knowledgeable. Meta lsmiths became
important members of society. Fates and economies of entire civilizations were greatly affected
by the availability of metals and metal smiths. The metalworker depends on the extraction of
precious metals to make jewellery, build more efficient electronics, and for industrial and
technological applications from construction to shipping containers to rail, and air transport.
Without metals, goods and services would cease to move around the globe on the scale we know
today.
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
More individuals than ever before are learning metalworking as a creative outlet in the forms of
jewellery making, hobby restoration of aircraft and cars, blacksmithing, tinsmithing, tinkering,
and in other art and craft pursuits. Trade schools continue to teach welding in all of its forms, and
there is a proliferation of schools of Lapidary and Jewelers arts and sciences at this- the
beginning of the 21st Century AD.
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
CHAPTER - 3
COMPANY PROFILE
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
Company Profile
Established in 1990, “Sri Lakshmi Narayana Engineering Industries” is functioning in our own
premises at Narasimmanaikenpalayam for the past 15 years. G. DORAISWAMY is the CEO of
the company. We are a sheet metal fabrication company with good client base that includes
leading players like Indian Railways, Lakshmi Machine Works, Eureka Forbes and True Air
System to mention a few. The company specialize in performing high accuracy jobs and some of
our products include CNC machine covers and parts, outer chasing for water purifiers, paddy
thrasher in agricultural segment blowers and dryers for humidification plants and the like. Our
latest foray has been into the fields of hospital equipments and kitchen equipments where we are
making good strides. The company expertise in particular includes 15 years of experience in the
fabrication of electric panel’s board both for PCC, MCC and M.V.PANELS, SSB, DB
The company machinery infrastructure includes all facilities for fabrications are also
available at our premises. Our ultimate impetus is on quality and values and in our quest to
become global players in our field we continuously aspire to provide value-added products and
services to the society. Innovation in a sustained and determined manner and integrity are our
key goals.
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
CHAPTER-4
OBJECTIVES & METHODOLOGIES
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
OBJECTIVE OF THE STUDY
• To study about general aspect of SRI LAKSHMI NARAYANA ENGINEERING
COMPANY
• To explore the organization structure of the company
• To understand different departments in the organization and their functioning.
• To do a SWOT analysis with the available information
Methodology
Primary data
Direct interview with the managers, other employees and workers.
By observing the departmental works.
Secondary data
From office records
From internet
Limitation of the study
The time period of this study is very short
The local language of labours made some communication barrier
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
CHAPTER -5
ORGANISTIONAL CHART
&
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
DEPARTMENTATION
ORGANISATIONAL CHART
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CEO
TECHNICAL MANAGER
Purchase/ Stores
Marketing Prod/Maint Quality Assurance
Accounts
Operators/Fitters Inspectors
Assistants
ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
RESPONSIBILITY AND AUTHORITY
CEO
A) Reports to the Board of Directors
B) Responsible for:
Overall management of the company
Laying down quality policy and objectives
Carrying our management reviews
Approval of product & process, Design & quality.
Ensuring the compliance to the quality management system of the company
Review and approval of quality management system documents
Finance management
Approval for purchase of raw materials, consumables and spares
Review and authorizing all agreement / contract (customer / suppliers)
Overall responsibility for new products and projects
Defining responsibility and authority of functions who are expected to take the
independent decision
Providing resources as identified including training
Appointment of management representative
Review the performance of the quality management system in line with ISO 9001 / 2000
STD requirement
Review of orders received from customers
Review of nonconforming products as a member of review meeting
Approval of corrective actions taken against customer complaints and purchased products
including productions operations
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
Coordination and spear heading the continuous improvement activities of the
organization
Receive and record customer complaints in the register
Maintaining the data related to delivery schedule adherence to customers
Outsourcing Operations (Productions) as required
Identification of training needs of functions reporting to him
Has the authority to stop production
TECHNICAL MANAGER
A) Reports to Chief Executive Officer
B) Responsible for:
Overall activities of the day to day production operations
Planning and review of production against plan
Process design and development
Identification of training needs of functions reporting to him
Preparation of work instruction for production activities
Initiation of corrective action with regard to in process / final stages of production
Maintaining customer satisfaction and taking suitable corrective action
Implementing the corrective actions for the customer complaints in coordination with
CEO
New Product Development
Initiating the corrective action against the customer complaint in coordination with CEO
Proposal of corrective action and verification of effectiveness of
corrective actions
Monitoring customer satisfaction and taking suitable corrective actions
Ensure safe working practice
Drawing control in related to distribution and revision and over all maintenance
Control of customer supplied products / documents
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
Has the authority to stop production, to correct the quality problems.
PURCHASE STORE IN CHARGE
A) Reports to CEO
B) Responsible for:
Preparation of purchase order / Arranging for purchase of Raw Materials, spares and
consumables
Supplier evaluation and maintenance of approved suppliers list follow up with suppliers
Maintenance of record in relation to purchase of products
Maintenance of minimum stock level
Maintenance of FIFCO system for Self Life Item
Stock register and material identification
Preservation of materials identification
Preservation of materials stores
MARKETING IN CHARGE
A) Reports to CEO
B) Responsible for:
to material Inward and Inspection Receipts of enquires / Orders from the customers and enter in the register Receives and record customer complaints in the register Maintaining records related to customer related processes Tracking of customer satisfaction and on time deliveries
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
SUPERVISOR-PRODUCTION
A) Reports to technical manager
B) Responsible for:
Production , quality as per planning
Man, Materials, Methods, Machineries Management
Monitoring House Keeping
Ensure safe working practice
Maintenance of records related to production & quality
Identification of training needs of functions reporting to him
Has the authority to stop production, to correct the quality problems
MANAGEMENT REPRESENTATIVE
A) Reports to CEO
B) Responsible for:
Planning, establishing and implementing quality Management system in consultation with CEO
Organizing internal quality audits Organizing management Reviews meeting and taking follow up actions Initiate preventive actions with regard to repeated system non conformities Liaison with certifying agencies and arranging for external audits Ensuring internal communication in regard to effectiveness of quality management
system
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
MAN POWER
There are 165 employees
72 Skilled technicians
17 Engineers
12 Administrative staff members
CLIENTS
Kerlosker
Poduval sons
Indian Railways
Lakshmi Machine Works
Eureka Forbes
True Air System
PRODUCTS
CNC machine covers
Outer chasing for water purifiers
Paddy thrasher
Hospital equipments
Kitchen equipments
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
INSPECTION PROCESS
QUALITY CONTROL
Process input Mode of output Process Measures
1.Quality plan/Work Instruction
2.Drawings/Specifications
3.Incoming Raw material
specification
4. Measuring devices
5. Inspection skill
6. In formations/feedback from the
customer with regard to quality of
the product.
7. Inspection status
1. Inspection report
2. Non conformance
report
3. Corrective action
report
4. Test certificate
1. Number of customer
complaints
Related to quality of the
product
2. Customer rejection
percentage
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
INCOMING STAGE:
A. On action on receipt of raw materials from suppliers/processed products from the service
providers are inspected as per incoming/process/product wise quality
B. The raw materials/production operations are accepted based on the test
certificates/inspection reports wherever required as applicable received from the
suppliers/service providers.
C. The quality supplied and accepted criteria is ensured against P.O/job order as applicable
and the same is updated in the material inward inspection report/service provider’s
register
D. The consumable are checked for the quality and specification (Visual through labels or
stickers etc.) as per purchase order/purchase orders register and accepted. The result are
updated in MIIR
The non-conformance identified during this inspection, are handled as in continual
improvement process
IN PROCESS AND FINAL STAGE
A. In process and final inspection are carried out as per the process and final inspection
quality plan. The inspection results are recorded in inspection reports.
B. Final inspection/Testing are done on the finished 100% Qty of the product as per the final
inspection quality plan
C. Final inspection/Testing results are recorded in the Final /stage inspection report.
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
D. If result are not meeting accepted criteria/tolerance during in process /final stage ,then
non-conforming product control process is implemented as per the process module-
continual improvement process
E. Inspection status is identified on the components through tag/board/respective
location/paint mark identification.
F. Inspection skill is measured through skill matrix and necessary action is taken as per the
process module.
G. Proper instrument with valid calibrated are selected for the inspection. Instrument are
selected such that its least count is 10% of the size under measurement.
SUPERVISOR-QUALITY CONTROLA) Reports to technical manager
B) Responsible for:
Overall quality control and assurance
Maintenance of records related to incoming materials, in process materials and final stage
productions inspection reports including dimensional inspection
Calibration of inspection and testing equipment / instruments
Identification of training needs of functions reporting to him
Has the authority to stop production, to correct the quality problems
ACCOUNTS
A) Reports to CEO
B) Responsible for:
Overall responsible for accounts related activities includes sales tax, excrise & banking
Maintaining commercial records and invoice
Coordinating with auditors for carrying out annual audit
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
RESPONSIBLITIES OF OTHER PERSONNELSConcerned sections in charges define and communicate the responsibilities of personnel working in their respective areas.
QUALITY ASSURANCE
The management of SRI LAKSHMI NARAYANA ENGINEERING INDUSTRIES is fully
committed to the development and implementation of modern quality management system and
continually improving its effectiveness. Towards these requirements, the company has oriented
all its systems and procedures inline international quality management standards and practices
The quality manual of SRI LAKSHMI NARAYANA ENGINEERING INDUSTRIES is
issued on 31.08.06, which incorporates company’s quality policy and the basic procedures.
The company has decided to obtain ISO 9001/2000 certificate to fulfill the requirements of its
discerning customers, who are constantly upgrading their own requirements and making
increasing demands on their supply chain to enable better competitiveness.
The quality management system is oriented to achieve, maintain and improve overall
organization performance, capability and also to identify and meet the needs and expectations of
the company’s customers, employees, suppliers and owners.
The quality management system procedures in the quality manual are supplemented with further
supporting work instructions, check sheet and together they form a comprehensive documented
quality management system, designed to result in better customer satisfaction, a basic
requirements of the company’s quality policy
The Chief Executive Officer/MD, Technical Manager/section in charge is committed to
the development and implementation of the quality management system and continually
improves its effectiveness by
A) Communicating within the organization, the importance of meeting the
customer as well as statutory and regulatory requirements
b) Establishing the quality policy
c) Ensuring that quality objectives are established
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
D) Conducting management reviews
E) Ensuring the availability of resource
The Chief Executive Officer is authorized to approve the quality management system
procedures incorporated in this manual and subsequent amendment to them.
The Management representative is authorized to approve other work instructions, check
sheet and formats o the quality management system to maintain uniformity within the company.
It is mandatory on the part of all employees of SRI LAKSHMI NARAYANA
ENGINEERING INDUSTRIES, to faithfully implement the quality management system and
work towards continuous improvement based on regular analysis of current performance data
and keeping in view the increasing expectations of the customers.
CHAPTER-6
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ORGANIZATIONAL STUDY ON SRI LAKSHMINARAYANA ENGINEERING INDUSTRIES
MANUFACTURING PROCESS
MECHINARY LIST
SL NO M/C NAME MAKE CAPACITY QTY
1 SHEARING TEE 4MM*2500MM 12 BENDING TEE 3MM*2500MM 13 CNC