- 1. 1 Grouping 10 2 126 1.---2.- Line Staff--3. ----
2. 2( Complexity,Formalization,Centralization) 3 1 . (Complexity
) (Differentiation) 31.1 Horizontal Differentiation - (Division of
Work) - (JobSpecialization) 1.2 Vertical Differentiation Levels of
Control () Levels of Supervision () Levelsof Management ()1.3
Spatial Dispersion ** ** (Coordination) (Communication) (Control)
3. 3 2 . (Formalization) 2.1 Job Standardization () 2.2 Job
Description () 2.3 Job Instruction () 2.4 Job Tradition () 3 .
(Centralization) 3 1. 2. 4. 4- 1.2.3.4.5.6.7.8.9.10. 1.- Line &
Staff-2. 1 () S1.2.3.4.5. 5. 56. 2( 2 & 6) ( 5) ( 10)( 1 &
4)1. ? ( )2. ?( / 1 )AB C DE F G (1). A (3 ) B 3 2. - 1 (2). 2 1 A
B 2. A B E3. 5 - - - - - 4. (Staff Agency) Quiz 6. 6**5. --- 3 5 6.
7.8. Line Staff () D, E, F, G, H 5 A 25 5 () - A-B-D- A-B-EAB CD E
F G H 7. 7- A-C-F- A-C-G- A-C-H --- D, E, F, G, H 5 5 5 A B 2 C 3 3
1. A B C2. B D, E C F, G, H3. D, E, F, G, H ( 129) 4,096 1: 4 1,365
1416642561,0244,096 1: 8 585 18645124,096 6 4 8. 81. Administrative
Theories 2. Bureaucratic Model 3. Scientific Management 4. Gantt
Chart 5. Motion and Time Study 6. Line Officer 7. Staff Officer 8.
Chain of Command 9. Hierarchy 10. Span of Control 11. Level of
Supervision 12. Political Environment 13. Primary Organization 14.
Secondary Organization ... ( ) (Principles of Organization) (Formal
Organization Theory) 1. 2. 3. 9. 9 4. 5. 1.?2. (Organizing) ?3.
Classic ? (Barton and Chappell) 2 ()1. General Environment - - - 2.
Political Environment --- - - - 10. 101. ?2. ?1. - - - - - - 2.
GoodGovernance (Traditional Organization) Contemporary Traditional
Organization Contemporary Organization 11. 11Traditional
Organization Contemporary Organization - ? () PS 708 ..
(Organization Theory : OT) (Organization Behavior : OB) - 1.
(Motivation)2. (Leadership)3. (Communication)4. (Learning)5.
(Perception)6. (Conflict)7. (Stress) 12. 12 1. ?2. ? (The
Independent Variables) 3 1. (Individual Level) 2. (Group Level) 3.
(Organization Systems Level ) 1. , ,, - , ,, ------- 13. 132.
(Group level variable) 5 5 5 5 --------3. (Organization systems
levelvariables) (Productivity) - ,,,,, --- , , , 4 14. 14 OB
---------------------------------------------------------------------------------------------------------*
(OB Model) (Model) (Independence Variable) (DependenceVariable) 3
() () OB Model -(Productivity)-(Absenteeism)- (TurnOver)(Job
Satisfaction)(OrganizationSystem Level) (Group Level)(Individual
Level)- 4 1. (Productivity) ()- (Effectiveness) - (Efficiency)
(Output) (Input) Input 15. 15 2. (Absenteeism) (AssemblyLine) 3.
(Turn Over) 16. 16( KM ) Difficult Person 4. (Job Satisfaction) 1 3
1. Individual Level2. Group Level3. Organization Systems Level1.
1.1 Biographical Characteristics 1.2 Personality 17. 171.3 Values
and Attitude 1.4 Ability 1.5 Perception 1.6 Motivation 1.7
Individual Learning 1.8 Individual Decision Making 2. 2.1
(Communication)2.2 (Group Decision Making)2.3 (Other Groups) 2.4
(Leadership)2.5 (Group Structure)2.6 (Conflict)2.7 (Work Teams)2.8
(Power and Politics)3. 3.1 3.2 3.3 3.3 3
---------------------------------------------------------------------------------------------------------
18. 182. 2.1 (Conflict) 2 2 30 % 1.Perceived Adverse Changes 2.
(Line) (Staff) Staff 19. 193.Sexsual Harassment 4. - ---5.
(PersonalDisposition) Personality Clashes 2.2 (Communication) 6 1.
(Source/Sender) 2. (Massage) 3. (Channel) E-mail 20. 204.
(Receiver) 5. (Feed Back) 6. 1.E-mail 2.Telecommuting Part Time 30
% Telecommuter TeleWorker3.Presentation Technology Power Point 21.
21 (Sociometry) // . Sociogram Sociogram-Social Networks -Clusters
Social Networks Cluster-Prescribed Clusters -Emergent Clusters
-Coalitions -Cliques -Stars ()-Liaisons -Bridges -Isolates 4 A
Stars Bridges D F Isolates A ( 23 ) 22. 22......- Sociometry( Bank
of America) PS 708 Organization and Management.. 29 2553 (Group
Behavior Model) 5 1. 2. 3. 4. 5. 23. 23 (...... )1. () 1.1
(Organization Strategy) (Down Sizing) Performance 1.2 (Authority
Structure) 1.3 (Formal Regulations) Job Description () 24. 241.4
(Organizational Resources) 1.5 (HumanResources Selection Process)
1.6 (Performance Evaluation and Reward System) 1.7 (Organizational
Culture) Subculture 1.8 (Physical WorkSetting) 2. (Group Member
Resources) 2.1 2.2 25. 25----- -3. 3.1 (Formal Leadership) (Project
Manager) 3.2 (Roles) 3.3 (Norms) - - 26. 263.4 (Status) 3.5 (Size)
5-7 (12 ) Inputs 7 Inputs Social Loafing () Free Rider 3 1+1+1 3
Social Loafing 5-7 3.6 (Composition) Heterogeneous Group 3.7
(Cohesiveness) -- -- 27. 27-- 4. 4.1 Social Loafing 1+1+1 3
NegativeSynergy 4.2 Synergy () 1+1+1 3 4.3 Social Facilitation
Effect Routine 5. (Group Tasks) () Routine 6. (Group Decision
Making) Inputs 28. 286.1 (Interacting Groups) 6.2 (Brain Storming)
6-12 6.3 Nominal Group Technique 6.4 (Electronics Meeting) 50
**************************************************** (Theory of
Motivation) Herzbergs MotivationHygiene Theory 2 1. Motivator
Factors (Internal Factors) : () ..1. 2. 29. 293. () ( Line) 4. 5.
(Internal Factor) 2. Hygiene Factors : 1. 2.3. 4. 5. ..... ......
30. 30 ...