LEADERSHIP DEVELOPMENT
Jul 15, 2015
WHAT YOU’LL TAKE-AWAY
Poor leadership skills are costly to an organization.
Organizations need to develop leaders faster, and build
deeper bench strength.
Employee focused leadership development strategies help
meet the challenges faced by today’s leaders.
Up to 40 to 50% of imported
executives fail within the first 18 months – internal development is key to success!
SOURCE: McKinsey Global Institute
Employee Retention
Customer Satisfaction
Employee Productivity
Poor leadership practices negatively impact…
SOURCE: Making the Business Case for Leadership
Development, The Ken Blanchard Companies, 2011.
Employee Retention
As much as 32% of an organization’s
voluntary turnover can be avoided through
better leadership skills.
Poor leadership practices negatively impact…
SOURCE: Making the Business Case for Leadership
Development, The Ken Blanchard Companies, 2011.
Customer Satisfaction
Better leadership can generate 3-4%
improvement in customer satisfaction
scores…corresponding to 1.5% increase in
revenue growth.
Poor leadership practices negatively impact…
SOURCE: Making the Business Case for Leadership
Development, The Ken Blanchard Companies, 2011.
Employee Productivity
Better leadership practices could eliminate
5-10% of productivity drag.
Poor leadership practices negatively impact…
SOURCE: Making the Business Case for Leadership
Development, The Ken Blanchard Companies, 2011.
CHANGING DEMOGRAPHICS
NEED FOR SPEED
UNCERTAINTY
CHALLENGES FACED BY OUR LEADERS
WHAT DO YOU NEED YOUR LEADERS
TO DO TO BE SUCCESSFUL?
GREAT MAN THEORIES:
Leaders are born not made.
GROUP THEORIES:
leadership emerges in small group settings
TRAIT THEORIES:
there are universal leadership traits that can be taught and
learned
BEHAVIORAL THEORIES:
behavior patterns that results in leadership success
SOCIAL / CONNECTED THEORIES:….
CONTINGENCY/ SITUATIONAL THEORIES:
leadership behaviors in specific situations
EXCELLENCE THEORIES:
the interactions between traits, behaviors, key situations
and group facilitations allow people to lead.
TRANSACTIONAL / TRANFORMATIONAL THEORIES:
leadership behaviors in specific situations
VISION:
Where are we going and
why?
STRATEGY:
How will we get there?
LEADERSHIP IN YOUR ORGANIZATION
With each generation entering the workplace, a greater
emphasis is placed on continual development as
these new employees know that they are unlikely to
stay more than a few years;
…IT’S ABOUT WHAT THEY CAN DEVELOP AND
ACQUIRE TO TAKE TO THE NEXT STOP IN THE CAREER
JOURNEY.
We know that effective leaders are one of the most
important influences on levels of engagement.
Rebecca Ray, Employee Engagement in a VUCA World
“
LEADERSHIP DEVELOPMENT BEST PRACTICES
Strong executive
involvement
Tailored leadership
competencies
Alignment with
business strategy
Target multiple levels
of leadershipLearn by doing
Make a clear connection
between improving your
leadership’s performance and
improving bottom line results.
EXECUTIVE INVOLVEMENT
LEADERSHIP COMPETENCIES
FOCUS ON PEOPLE
DEVELOPMENT
LOOK TO THE FUTURE
MAXIMIZE POTENTIAL
FOCUS ON GROWTH AND
EDUCATION
CHALLENGE THE STATUS QUO
PERFORMANCE!!!
Training focuses on best
practices, while
development focuses on
next practices.
The #1 Reason Leadership Development Fails
Mike Myatt, Forbes
“
INTERPERSONAL
SKILLS
ABILITY TO
DEVELOP
OTHERS
INTELLIGENCEVISION CHARACTER
PEOPLE
DEVELOPMENT
LEARNING
AGILITY
DIGITAL LITERACYCOLLABORATION GLOBAL
CITIZENSHIP
EMERGING COMPETENCIES
ALIGN WITH BUSINESS STRATEGY
SUCCESSORS
HIGH POTENTIAL
BENCH STRENGTH
SET STANDARDS
CULTURE NORMS
DEVELOP AND ENGAGE
EMPLOYEES
EXECUTIVE LEVEL
Higher level leadership skills –
motivation, strategy and
innovation
Peer to peer collaboration
Highly focused development
plans and executive coaching
Leadership fundamentals,
business acumen and
communication skills
Project management and
formal certification
Learning at the time of need
and on-demand reference
material
TECHNICAL OR PROFESSIONAL
Blended learning supported by
performance support resources
Learning resources targeted to
their role of managing other
managers
Job rotation and stretch
assignments for growth
Feedback and mentoring
MID-LEVEL MANAGERS
LEADERSHIP DEVELOPMENT BEST PRACTICES
Strong executive
involvement
Tailored leadership
competencies
Alignment with
business strategy
Target multiple levels
of leadershipLearn by doing
EXCELLENCE IN LEADERSHIP PROGRAM
When leaders understand the big picture,
we are able to work together more
efficiently and produce the best collection
of products and systems for our
customers.
Kristen Nazario, HR Director,
Bally Technologies
CORPORATE
COMMITMENT
GOAL ATTAINMENT
LEADERSHIP
VALUES
BALLY PRODUCT
CUSTOMER FOCUS
INTELLECT
OPERATIONAL ISSUES
SELF-FOCUS
GAMING 101
EXCELLENCE IN LEADERSHIP PROGRAM
OF PARTICIPANTS GRADUATED FROM THE PROGRAM80%
EARNED PROMOTIONS WITHIN THREE MONTHS
OF GRADUATING
30%Our Leadership Development Program has contributed to
better collaboration and synergy among departments – we
are a global company that develops, manufactures, and
services numerous systems and products, when leaders
understand the big picture, we are able to work together
more efficiently and produce the best collection of products
and systems for our customers.
Kristen Nazario, HR Director, Bally Technologies
EXCELLENCE IN LEADERSHIP PROGRAM
KEY TAKE-AWAYS
Poor leadership skills are costly to an organization.
Organizations need to develop leaders faster, and build
deeper bench strength.
Employee focused leadership development strategies help
meet the challenges faced by today’s leaders.
BizLibrary provides leadership development resources
targeted to key competencies and leaders across your
organization.
CREATING MENTORING PROGRAMS THAT WORK!
Course: Mentoring: Creating a Mentoring Program
Course: Mentoring: Why a Mentoring Program
NO RISK EXPERIENTIAL LEARNING
Course: Problem Solving:
Process, Tools, and Techniques
Provide leaders with scenario-
based learning that enables
them to experience real world
situations in safe, exploratory
environments.
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Sr. Marketing Specialist
@JessLPetry
@BizLibrary
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Vice President of Marketing
@chrisosbornstl
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