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5 Tips to Motivate Your Sales Team and Improve Performance Deeps De Silva Senior Manager, Product Marketing APAC @deepfresh David Pengelley Senior Sales Engineer, A/NZ @tinmut
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5 tips to motivate your sales team and improve performance

Nov 18, 2014

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Salesforce

Can you manage what you measure? From sales coaching to public recognition and measuring results against goals – Salesforce can help you manage all aspects of sales performance in one system.

Drive alignment with goals and real-time coaching;
Inspire achievement with recognition and rewards;
Reduce admin for sales teams – help them sell from anywhere;
Collect 360-degree feedback;
Evaluate performance at any time, with data from Salesforce reports.

Watch the webinar recording at http://www.salesforce.com/au/video/webinars.jsp
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Page 1: 5 tips to motivate your sales team and improve performance

5 Tips to Motivate Your Sales Team and Improve Performance

Deeps De Silva

Senior Manager, Product Marketing APAC

@deepfresh

David Pengelley

Senior Sales Engineer, A/NZ

@tinmut

Page 2: 5 tips to motivate your sales team and improve performance

Safe Harbor

Safe harbor statement under the Private Securities Litigation Reform Act of 1995:

This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of

the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking

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Page 3: 5 tips to motivate your sales team and improve performance

What you will get out of this webinar

Align Motivate Perform

Page 4: 5 tips to motivate your sales team and improve performance

Become a Customer Company: Connect and Sell from Anywhere

Connected Employees

Connected Partners

Connected Devices Connected

Apps

Connected Customers

Social Mobile

Cloud

Page 5: 5 tips to motivate your sales team and improve performance

Become a Customer Company: Connect Every Sales Rep to Maximise Sales Performance

Connected Sales Reps

Connected Partners

Connected Devices Connected

Apps

Connected Customers

Social Mobile

Cloud

Page 6: 5 tips to motivate your sales team and improve performance

Sales Reps Struggle to Meet Revenue Targets

Missed

Revenue

Targets

High

Turnover

Unclear

Expectations

Inconsistent

Win Rates

90% of managers don’t spend enough

time coaching, motivating, or

driving accountability

67% of reps miss quota

40% of reps leave within the

first 12 months

Page 7: 5 tips to motivate your sales team and improve performance

Sales Force Automation is the Foundation for Improvement

More time selling

Faster approvals

Consistent processes

Collaboration with Experts

Access from any device

Better onboarding

Coaching and alignment

Recognition and rewards

Gamification

Amplify winning behaviors

Page 8: 5 tips to motivate your sales team and improve performance

Drive Sales Performance from Anywhere

Goals

Opportunity Management

Badges & Rewards

Dashboards

360 degree feedback and

performance reviews

+

Page 9: 5 tips to motivate your sales team and improve performance

Sales Performance Management Success

Faster employee onboarding

+45%

Sales Coaching

+43% Recognising achievements

and sharing key wins

+50%

Skill Development

+38%

Average Percentage Improvements Reported by Customers

Source: Salesforce.com Customer Relationship Survey conducted March 2014 - May 2014, by an independent third-party, Confirmit Inc., on 4,100+ customers randomly selected. Response sizes per question

vary.

+32%

Sales

+

Page 10: 5 tips to motivate your sales team and improve performance

Run Your Business On Your Phone with the Salesforce1 Mobile App

Customised for Every

Company & Employee

Your Custom Branding

Your Reports and Dashboards

Your Files

Your Events

Your Data Offline

Your Accounts & Communities

World’s Most Connected

Enterprise App

Employees &

Partners

Products

Customers Devices

World’s Largest Enterprise App Ecosystem

Canvas

CRM ERP/Financials HR 3rd Party Apps Backoffice Partner Apps

Informatica Workday Kenandy FinancialForce Salesforce1 Evernote DocuSign MuleSoft

Page 11: 5 tips to motivate your sales team and improve performance

Tip 1 - Goals

Page 12: 5 tips to motivate your sales team and improve performance

Tip 2 - Opportunity Management

Page 13: 5 tips to motivate your sales team and improve performance

Tip 3 - Badges & Rewards

Page 14: 5 tips to motivate your sales team and improve performance

Tip 4 - Dashboards

Page 15: 5 tips to motivate your sales team and improve performance

Tip 5 - 360 Degree Feedback and Performance Reviews

Page 16: 5 tips to motivate your sales team and improve performance