5-Tips-For-A-Successful-SAP-Training-Program

5 Tips For A Successful

SAP Training Program

Michael Management Corporation

www.michaelmanagement.com

Copyright © Michael Management Corporation - All rights reserved www.michaelmanagement.com

Meet Your Host & Speaker

Erin Lett

• Operations Manager

• [email protected]


Meet Your Co-Speaker

Leslie Bass

• Project Manager &

• Master Instructional Designer

• Over 25 years IT experience

• Joined MMC as Lead Instructional Designer

• Created hundreds of eLearning simulations

• [email protected]


Why is SAP Training So Important?

• You’re all here to learn something about SAP training.

• As the leading provider of online SAP training, we’re here

to tell you that it doesn’t matter if you’re new to SAP or

have been using SAP for a while.


SAP Training Is Not An Event

• SAP training never stops.

• The most successful companies know that SAP training is

an ongoing process- has a start date but no end date.

• Training requirements change and evolve with:

• New hires, departures, layoffs or transfers

• Promotions; requiring new job roles and responsibilities

• Cross-training; 1 person in more than 1 job role


Successful SAP Training Programs

• Designing a successful SAP training program is

not a trivial matter.

• There are lots of different ways to approach training.

• At MMC we like to approach training by breaking it

down into job roles.

• Job-based training has proven to be the way to

approach training with the best retention rates!



• Everyone needs a basic set of SAP skills.

• We don’t like to just throw students into a sink

or swim environment.

- Familiarity with basic functions

- How to login & print

- How to search & navigate, etc.

• Especially, those new to SAP should possess:



• We could give you 50 tips on how to create a

successful training program!


# 1 Don’t Let Training Be An After-thought

• Your company has likely invested millions in SAP software.

• Don’t spend millions on buying SAP software and not spend

enough on training.

• IDC Researcher Cushing Anderson says that training of both

project staff and end-users is the single most important factor

in enterprise system upgrade success.


• Failure to make training a critical component is the #1

mistake organizations make /w respect to SAP.

• Lack of training is one of the root causes of why companies

fail to realize a return on their investment in SAP software.

# 1 Don’t Let Training Be An After-thought


# 2 Employ Various Types Of Training

• Great training employs various delivery methods.

• People all process information differently; including

audio/visual, hands-on, doing, etc.

–What types of training are out there?

–Which training do I need? Why?



• So what are the most common types of SAP training?

• Books/Manuals – Offline Self-study

• Traditional Classroom Training – Offline Instructor-led

• Online Training – Self-study E-learning or Virtual Instructor

How do I decide which method is best for me?



• The truth is the best method is to employ all four methods.

• There are numerous offline instructor-led conferences.

• You can also include customized training which caters to

your company’s specific set of needs and requirements.


# 3 Review Training Materials Ahead Of Time

• Good training courses explain how to perform a task.

• But more importantly they explain WHY it’s important to

perform the task.

- If training doesn’t tell the why, then it’s inadequate!

• You can’t just tell users what buttons to push, instead you

have to tell them why they’re doing it.

- Developing good training material takes time!


• Ensure people understand the ramifications of what they’re

doing and how mistakes can impact others.

• Best practice says your students should have access to

SAP sandboxes so they don’t play in a production system.

- Be weary of too much PowerPoint

- Provide simulated hands-on material

- Incorporate “what-if” scenarios

- Include gamification to make learning stick

# 3 Review Training Materials Ahead Of Time


# 4 Monitor Progress

• Training administrators should have ability

to provide quizzes & formal exams.

• Establish a set of KPIs which can be used

to track training metrics & retention.

• Administrators should have the ability to

monitor students in real time.


# 4 Monitor Progress

• Provide a survey to employees immediately after training.

• Survey should assess how well the training met their needs.

• Follow-up with feedback accordingly.


# 5 Don’t Stop!

• Remember- training is not an event.

• Training is a process w/ a defined

beginning and it never ends.

• Cannot provide training once to your

students and then “wash your hands”

of innocence when things go wrong.


# 5 Don’t Stop!

• Include successful completion of the

courses as part of an employee’s

annual performance evaluation.

• Best practice is to provide

recurring refresher courses.

- Exp: Accountant

• Make training a habit & something

that employees value.


Upcoming Training Sessions April/May

April

• John Jordan – Controlling

May

• Several SAP ABAP sessions April & May

• 2014 SAP Training Survey Results

• By invitation only: Tips & Tricks for SAP Training Admins

• SAP Training - Build Your Own or Buy Off the Shelf?

Register here:

http://www.michaelmanagement.com/sap-training-live.asp


Questions & Answers

Have additional questions?

Contact us at (800) 608-0490

[email protected]

Thank you !

Any Questions?

Contact us at (800) 608-0490

or [email protected]

Michael Management Corporation

www.michaelmanagement.com

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